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The purpose of this paper is to contribute with knowledge about how resistance to the neo-liberal agenda is made possible, especially through renewal and reproduction of collective communities.

Using two ethnographical studies, one of a chamber orchestra and one of a shipping company for illustrating resistance.

It is resistance through distancing and creation of a “hidden script” that prevents the collective community from be broken down by individualization. However, resistance through distancing needs to be combined with resistance through persistence in order to become intelligent.

The paper makes use of ethnographic studies to investigate possibilities of resistance. The study has also found it fruitful to combine James Scott's (1990) notion of collectively created hidden scripts with Collinson's (1992, 1994) notion of resistance through distancing and persistence.

Purpose – Role-taking refusal was a foundational problem in Mead's work but was ignored by subsequent interactionists who focused on the benefits of role-taking – empathy and solidarity – but failed to examine how they are destroyed or crippled from emerging as inclusionary aspects of social consciousness. Role-taking refusal constitutes both the microfoundation of dehumanization in the case of the oppressor and, in the case of the oppressed, the microfoundation of resistance. Role-taking refusal is linked to Giddens's notion of the reflective project of the self, Omi and Winant's racial formation theory, Feagin's theory of systemic racism, and the perspective of Critical Race Theory.

Methodology – I shall portray role-taking refusal by using historical, theoretical, and empirical works, especially ethnographic studies.

Social implications – The oppressed know the image their oppressors have of them. Refusing to internalize this image is the first step – the microfoundation – of resistance. Role-taking refusal in the oppressed fosters critical consciousness, which, if solidarity with others is formed, can lead to collective action and, possibly, permanent institutional change.

Originality – “The superiority delusion” is the paradigmatic ideology of all oppressors, deployed to justify their power, privilege, and prestige. This delusion is maintained by the microfoundation of dehumanization, which is a systematic refusal to role-take from those over whom oppressors oppress. All other ideologies that justify oppression are derived from some form of “the superiority delusion,” identifying for the first time role-taking refusal as paradoxically both the original sin of social relations and the foundation of social resistance.

The purpose of this paper is to consider existing debates within the sociology of work, particularly the re-emergence of labour process theory (LPT) and the “collective worker”, in relation to resistance at work. Through presentation of primary data and a dialectical discussion about the nature of ideology, the paper offers alternative interpretations on long-standing debates and raises questions about the efficacy of workplace resistance.

The design of this methodology is an ethnographic study of a call centre in the North-East of England, a covert participant observation at “Call Direct” supplemented by semi-structured interviews with call centre employees.

The findings in this paper suggest that resistance in the call centre mirrors forms of resistance outlined elsewhere in both the call centre literature and classical workplace studies from the industrial era. However, in presenting an alternative interpretation of ideology, as working at the level of action rather than thought, the paper reinterprets the data and characterises workplace resistance as lacking the political potential for change often emphasised in LPT and other workplace studies.

The original contribution of this paper is in applying an alternative interpretation of ideology to a long-standing debate. In asking sociology of work scholars to consider the “reversal of ideology”, it presents an alternative perspective on resistance in the workplace and raises questions about the efficacy of workplace disobedience.

Purpose – The chapter analyses potential interconnections between competing strands of worker misbehavior and mischief that result in forms of active resistance for those workers employed in nonunion settings.

Design/methodology/approach – The analysis integrates extant literature and theory concerned with differences between resistance, mischief and misbehavior on the one hand, and patterns of nonunion and unorganized workplace relations on the other.

Findings – Using a revised conceptual framework that advances a deeper and more nuanced understanding of unorganized workplace resistance, mischief, and misbehavior, the chapter illustrates the role that institutional and structural regulation plays in delineating between formal (and often collective) indicators of conflict, and informal (sometimes individualized) instances of mischief and misbehavior.

Research limitations/implications – The chapter offers a potential schematic framework for future researchers seeking to explore the complex interactions between resistance and misbehavior in a global and increasingly nonunion context.

Originality/value – While researchers have observed the quantitative decline in unionized conflict and industrial action, this chapter argues for a more inclusive incorporation of employment relations institutions to understand the deeper qualitative affects on workforce misbehaviors.

Restructuring has assumed a significant importance across Europe due to the growing pressures of internationalisation affecting transnational capital. By drawing from two case‐studies in the public health service and the manufacturing sector in Belgium, this paper aims to present evidence of the local unions' capacity to strategically use the industrial relations institutional framework, which foresees the rights of employee representatives to make a proposal for an alternative plan to restructuring, in order to fight redundancy at the workplace.

The study uses a new institutionalist approach in social science and political economy which emphasises social agency and actor capacity to influence and shape their institutional context. The research design was based on two case studies. The methodology was qualitative and comparative.

There is diversity in the process of collective resistance to company restructuring, highlighting different combinations of external and internal union capabilities at the core of such diversity. However, the study also illustrates commonality regarding union strategy to manipulate the national legal framework in order to combat collective redundancy.

The research results inform unions' practices and policy making with regard to the social process and the outcomes of company restructuring.

The paper has important social implications with regard to unions' strategies of resistance and bargaining processes in situations of company restructuring.

The paper provides support for neo‐institutionalism as an insightful way of understanding local unions' responses to collective redundancy in Belgium.

Ethical leadership and decision-making, engaging and managing multiple conflicting stakeholders.

Utkal Alumina International Limited (UAIL), an ambitious Greenfield project of Hindalco Industries Ltd. faced the challenges of conflicting multiple stakeholders and collective resistance that did not allow UAIL to be commissioned for almost two decades. The case portrayed the journey of a new leader of UAIL in the path of transforming collective resistance to collective collaboration. In the case, the author was introspecting about how far the author could achieve the objective of collective collaborations through stakeholders’ engagements and what would be the next path of the journey.

MBA and executive development programs.

Teaching Notes are available for educators only.

CSS 6: Human Resources.

This chapter explores the empowering potential of research conducted with an activist orientation. It focuses on the story of four migrant workers employed in a Norwegian fish-processing plant, who, supported by the local trade union and along with 67 colleagues, resisted against exploitative working, employment, and living conditions. Meant as a study of the emergence and dynamics of criminological activism, this chapter reflects the capacities in which researchers tend to act to challenge the normalisation of state-corporate harms and to empower those victimised by these harms, as well as on the pitfalls of these approaches. In so doing, this chapter points to the parallels between state-corporate criminology, labour perspective on human trafficking, social harm, and zemiology. Ultimately, it calls for heightened reflexivity and critical intellectual distance from activist researchers.

This paper aims to provide a typology of perceived risk in the context of consumer brand resistance and thus answers the following question: how do consumers perceive the risk they take when resisting brands?

Two qualitative methods were used. In-depth interviews were carried out with 15 consumers who resist brands. An ethnography was carried out for ten months in an international pro-environmental NGO.

This multiple qualitative method design led to the identification of four types of risks taken by consumers. The four categories of perceived risks identified are performance (lack of suitable alternatives for the brand), social issues (stigma and exclusion), legal reasons (legal proceedings) or physical considerations (violation of physical integrity). These risks are located along a continuum of resistance intensity. Resistance intensity levels are avoidance, offline word-of-mouth, online word-of-mouth, boycott, activism and finally extreme acts.

This study provides a framework that integrates perceived risks within the context of brand resistance. The paper highlights extreme acts of resistance and questions the limits of such behaviors.

The purpose of this paper is to demonstrate an unexploited conceptual pragmatic sociological framework for analyses of action strategies among social assistance recipients, who are affected by contemporary politics of retrenchment.

Noting that existing literature on resistance and coping is mostly concerned with either collective public resistance or sub-public individualised coping strategies, the paper turns to theoretical insights from newer French pragmatic sociologist Laurent Thévenot, enabling the researcher to dissolve the stark boundaries between private/public and coping/resistance. The use of the concepts is demonstrated through a case study analysis of the various actions of Danish social assistance recipients, who were recently affected by a harsh workfare initiative.

The empirical demonstration points to a plurality of individualised strategies of action, taken on by the affected social assistance recipients. Thereby it points to some advantages of the proposed framework, as it makes visible the versatility of the contemporary “welfare client”, as he or she dynamically changes the scope of action and moves between the private and the public and between coping and resistance.

The paper applies hitherto unexploited concepts from French pragmatic sociology to strategies of action among welfare recipients in times of welfare retrenchment.

Although many Lebanese small and medium-sized enterprises (SMEs) express concern about social and environmental issues and report intentions to engage in pro-environmental activities, other enterprises still resist to embed a culture of social responsibility. After the analysis of major scholarship in the field, this paper defines corporate social responsibility (CSR) culture and provides an overview of the contemporary debate on it.

Through exploratory study, this paper identifies reasons why Lebanese SMEs do not embody CSR into their culture. The empirical data were gathered through 18 in-depth interviews with questions based on the main research questions.

Findings reveal that resistance to change is one of the main drivers of resistance to CSR. Collective and organizational culture can source this resistance to CSR.

This paper contributes to filling the gap in the literature in relation to CSR in small-medium firms and in particular Lebanese SMEs.