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This paper aims to assess the quality of the case study based research approach as documented in articles published during the past 13 years, based on a synthesis of indicators for the quality criteria truth‐value, transferability, and traceability.

Content analysis of 134 case study‐based articles published in six leading logistics and supply chain management (SCM) journals between 1998 and 2010 is used to assess and evaluate the quality of the case study‐based research approach as documented in these publications.

This research provides an overview of the quality of the case study‐based research approach. Results show that the quality is generally low, supporting the ongoing, but empirically unsupported criticism on the quality of case study‐based research. The results also highlight which specific aspects authors and reviewers need to address to ensure high quality of the case study‐based research approach in published articles.

This study is limited to the analysis of published articles in six logistics and SCM journals. Further research should investigate different journals in logistics and other disciplines, and the relationship between the rigor of case study based research and its contribution to the field.

The findings give guidance to authors and reviewers in developing articles with a high‐quality case study‐based research approach and help reviewers and readers to evaluate the quality of the described approach.

The paper verifies the validity of ongoing claims for more rigor in case study‐based research and identifies areas of improvement.

This research paper takes an interdisciplinary approach, drawing from empirical data, to explore the relationship between organisational change management and strategic leadership to promote growth in value-driven, membership-based organisations through a qualitative multi-case-based analysis and to provide a discussion on the philosophies and practices of leadership teams which underpin successful organisational change within such not-for-profit organisations.

Each participating organisation had 700+ members, had previously experienced prolonged periods of auditable membership growth and employed distinctly different organisational models to facilitate growth. A qualitative multi-case study approach was adopted informed by 32 interviews with eight leadership teams. A thematic analysis provided a comparative review of responses.

All case study organisations emphasised the significance of strategic leadership teams and clearly communicated vision and flexible organisational structures as central to their strategic planning and subsequent growth. This builds on previous research which has explored organisational change in not-for-profit organisations and strategic leadership in not-for-profit organisations, which explores the strong linkages between the roles and functions of strategic leadership, organisational structures designed with the adaptive capacity to manage continuous and convergent change and their impact on sustained growth. Such linkages are more specifically supported by extended tenure of office for those in senior leadership roles, clear delineation of roles and responsibilities, the adoption of an outward growth-oriented focus and adaptable structures that encourage wider participation in leadership and management functions for the fulfilment of the organisation's mission. Most significantly, these organisations plan with change and growth in mind.

The findings of this research have transferable value to other not-for-profit, membership-based, value-driven organisations as well as other faith-based organisations, which will help to provide future linkages between leadership structures, decision-making and organisational design and its impact on the not-for-profit organisations' capacity for sustained growth.

This research challenges previous conceptions on UK church growth trends and observes that all the case organisations presented different organisational structures which were intentionally designed, context specific and developed by leadership teams with sustained growth in mind. Results from psychometric testing of participants confirmed that senior leaders of large value-driven organisations that have demonstrated a capacity for sustained growth are consistently likely to exhibit leadership characteristics which demonstrate a balanced capacity for personal humility and a committed resolve or professional will, which is also reflected in a pragmatic-type leadership style, building on previous psychometric testing research in this context.

Considered a strong method for exploratory investigations, case study research has become part of the mainstream approach, particularly in the field of humanitarian logistics (HL) and supply chain management. Nevertheless, similar to other logistics and SCM-related fields, rigor is not at its best. The purpose of this paper is to propose a framework for crafting case study research in HL, based on an analysis of published case study-based research.

The study classifies and compares the use of case studies in HL research, based on criteria developed from the methodology literature including purpose, type and volume of data, and type of analysis.

While case studies become more frequent, the results point out a lack of rigor, particularly regarding chain of evidence and the use of frameworks for case study rationale and analysis.

The study proposes a framework for case study design, based on four “check questions” that can help researchers to go through the process of crafting a case study.

The study provides practitioners with more understanding of case studies in HL research, which they can use when calling for or evaluating such studies in their organizations.

This paper offers an initial framework for conducting case studies in HL.

This chapter provides a detailed account of the comparison-based case study approach and argues that traditional case study approaches should adopt the comparison-based case study model. This study outlines the benefits and drawbacks of the comparative case study design. The penultimate section provides an example of a comparison-based case study to illustrate the virtues and the shortcomings of this mode of research. The chapter concludes with suggestions to aid novice tourism researchers and postgraduate students.

This paper reports the results of a three-year-long research on business relationships, relying on qualitative data gathered through multiple-case study research of four focal companies operating in Australia. The industry settings are as follows: steel construction, vegetable oils trading, aluminum and steel can manufacture, and imaging solutions. The research analyzes two main aspects of relationships: structure and process. This paper deals with structure describing it by the most desired features of intercompany relationships for each focal company. The primary research data have been coded drawing on extant research into business relationships. The main outcome of this part of the research is a five construct model composed by trust, commitment, bonds, distance, and information sharing that accounts for all informants’ utterances about relationship structure.

The purpose of this paper is to assess the body of business instruction literature by academic librarians against evolving models for evidence‐based research.

The paper used systematic review and inter‐rater reliability of the literature of business information research instruction to test two attributes of research quality: the evidence‐based levels of evidence and the EBLIP critical analysis checklist.

Intervention questions and case studies are the most popular research methods on the EBL levels of evidence scale. The majority of articles score below 75 on the EBLIP critical appraisal checklist. Prediction questions are represented by higher levels of evidence and study quality. Intervention questions paired with the cohort design and exploratory questions paired with survey design indicate strong areas of research quality. The case study method, while most popular, showes lower scores across all question types yet revealed some high‐quality benchmark examples.

Error is possible when distinguishing between cohort and case study – some articles may fall into one or the other study design. Rater training was conducted only once, and best practices for inter‐rater reliability recommend multiple rounds to achieve higher rater agreement.

Recommendations are presented for ways to improve the evidence base of research articles and suggest areas for professional development opportunities for librarian researchers wishing to increase the quality of research publications.

The paper goes beyond the narrative review of the literature of business instruction to measure the research methods employed in those publications against two evidence‐based standards. The results will show where the literature stands as a maturing discipline and provide recommendations for increasing the levels of evidence for future research.

This paper aims to assess the current practice in research on supply chain management applying a case study method. Two particular research fields, namely sustainable supply chain management (SustSCM) and performance supply chain management (PerformSCM), are used as examples.

The paper is based on a content analysis, where quality criteria for documenting case study research are analyzed. A total of 68 papers from the two research fields (51 SustSCM and 17 PerformSCM) forms the sample. The criteria of analysis chosen are taken from the case study research process.

There are two major findings: first, supply chain researchers have to make a greater effort to collect data from supply chains (i.e. at least two, or better, three or more stages of the supply chains). Second, the research process needs to be more comprehensively documented in related peer‐reviewed journal publications. This way, the value of case study based research might be appreciated more, as well enabling stronger conclusions to be drawn on the individual piece of research.

The research presented focuses on two particular fields inside SCM. However, the observations made that methodological rigor is often lacking in the papers holds for both fields.

The paper contributes to the further development of appropriate empirical research strategies for supply chain management.

The purpose of this paper is to explore and propose how product-in-use data can be used in, and improve the performance of, the demand planning process for automotive aftermarket services.

A literature review and a single case study investigate the underlying reasons for the demand for spare parts by conducting in-depth interviews, observing actual demand-generating activities, and studying the demand planning process.

This study identifies the relevant product-in-use data and divides them into five main categories. The authors have analysed how product-in-use data are best utilised in planning spare parts with different attributes, e.g. different life cycle phases and demand frequencies. Furthermore, the authors identify eight potentially relevant areas of application of product-in-use data in the demand planning process, and elaborate on their performance effects.

This study details the understanding of what impact context has on the potential performance effects of using product-in-use data in aftermarket demand planning. Propositions generate several strands for future research.

This study shows the potential impact of using product-in-use data, using eight different types of interventions for spare parts, in the aftermarket demand planning.

The literature focusses on single applications of product-in-use data, but would benefit from considering the context of application. This study presents interventions and explores how these enable improved demand planning by analysing usage and effects.

This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of disciplines and uses examples drawn from operations management research. It provides guidelines and a roadmap for operations management researchers wishing to design, develop and conduct case‐based research.

This study attempts to identify the supply chain risks (SCRs) induced during the COVID-19 disruption in an Indian handloom saree industry and determine suitable risk mitigation strategies (RMSs) to overcome the impact of the epidemic disruption.

This work determined 11 SCRs through an extensive literature review in the context of the handloom apparel industry and validated through the experts. Further, a multiple case-based approach is used in this research. Within case and cross-case analyses of four relevant Indian handloom “make-to-order” saree manufacturing firms are conducted to determine the severity of the SCRs considering the pandemic situations to identify appropriate strategies to mitigate the shock of SCRs.

This study identified the critical SCRs in the context of the Indian handloom “make-to-order” saree industries that emerged during the COVID-19 and proposed a risk mitigation strategy matrix (RMSM) to address the SCRs based on their criticality and predictability dimensions.

The study provides a novel contribution to the body of knowledge on supply chain risk management (SCRM) in the form of the RMSM tool. Supply chain managers from the different sectors can extend the proposed RMSM to overcome the SCRs. Multiple case analyses facilitate supply chain professionals working in handloom apparel industries to benchmark and adopt the proposed RMSs in their firm.

This research is one of its kind that carried exploratory investigation of the handloom apparel industry cases to assess and determine the strategies for mitigating the SCRs caused during a pandemic outbreak.