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Case research in operations management

Chris Voss (London Business School, London, UK)
Nikos Tsikriktsis (London Business School, London, UK)
Mark Frohlich (London Business School, London, UK)

International Journal of Operations & Production Management

ISSN: 0144-3577

Article publication date: 1 February 2002


This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of disciplines and uses examples drawn from operations management research. It provides guidelines and a roadmap for operations management researchers wishing to design, develop and conduct case‐based research.



Voss, C., Tsikriktsis, N. and Frohlich, M. (2002), "Case research in operations management", International Journal of Operations & Production Management, Vol. 22 No. 2, pp. 195-219.




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