Case research in operations management

Chris Voss (London Business School, London, UK)
Nikos Tsikriktsis (London Business School, London, UK)
Mark Frohlich (London Business School, London, UK)

International Journal of Operations & Production Management

ISSN: 0144-3577

Publication date: 1 February 2002

Abstract

This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of disciplines and uses examples drawn from operations management research. It provides guidelines and a roadmap for operations management researchers wishing to design, develop and conduct case‐based research.

Keywords

Citation

Voss, C., Tsikriktsis, N. and Frohlich, M. (2002), "Case research in operations management", International Journal of Operations & Production Management, Vol. 22 No. 2, pp. 195-219. https://doi.org/10.1108/01443570210414329

Publisher

:

MCB UP Ltd

Copyright © 2002, MCB UP Limited

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