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Article
Publication date: 22 September 2020

Relationship between quality of work life and caring behaviors among emergency nurses

Arefeh Davoodi, Taghi Azarsa, Mahnaz Shahbazpour, Zahra Sokhanvar and Akram Ghahramanian

This study aimed to determine the relationship between quality of nurse work life (QNWL) and caring behaviors among emergency nurses.

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Abstract

Purpose

This study aimed to determine the relationship between quality of nurse work life (QNWL) and caring behaviors among emergency nurses.

Design/methodology/approach

In this cross-sectional study, a total of 168 emergency nurses were selected from eight hospitals in the metropolitan of Tabriz, East Azerbaijan Province, Iran. Data were collected in the first six months of 2018 by Brooks' QNWL questionnaire and Wolf's Caring Behaviors Inventory. Multiple linear regression analysis was used to analyze the data.

Findings

The overall QNWL scores were low to moderate. The highest scores were related to the work design and home/ life dimensions. Nurses' care behaviors were focused on the physical aspect of care, so that the highest scores for dimensions of caring behaviors belonged to the professional knowledge and skill followed by the attentiveness to the others' experience and the lowest belonged to the positive connectedness. The results of the multiple linear regression analysis showed that the model with the three variables of work context, male gender, and age group 51–60 years was significant.

Research limitations/implications

This study used cross-sectional data for analysis, which limits the ability to establish causality. It is therefore suggested that future studies should use longitudinal designs to strengthen the acceptability of causality. Longitudinal designs will also help to assess changes of QNWL within units of observation over time. Moreover, this study was conducted in the educational treatment centers of Tabriz. Therefore, further studies should be carried out on nurses in the ED of East Azerbaijan and the northwestern provinces of Iran to allow generalization of the research results concerning macro-policymaking to improve the QNWL of these nurses and their caring behaviors.

Practical implications

For providing high quality care to patients, it is necessary to pay more attention to the communication and emotional aspects of patient care. Nurses' QWL, especially in the work context dimension, should be enhanced to improve the caring behaviors of nurses.

Social implications

Also considering that the work world dimension had the lowest score in QNWL, policymakers' efforts should continue for changing public attitudes toward the nursing profession and balancing the nurses' income based on their performance in the healthcare system to maintain the social prestige of the profession among the community. The media, political and public support can play a pivotal role in improving the image of nursing in society, increasing motivation among Iranian nurses and promoting the QNWL, which will result in higher levels of quality of care as well as greater patient satisfaction.

Originality/value

The results of this study show a positive correlation between the work context and caring behaviors and suggest that the use of strategies for improving the features of work context may be able to improve nurses' caring behaviors. In order to provide holistic care for our patients, we need changes in the conditions and work context of nurses so that nurses can like the physical aspect of care, pay attention to its psychological aspect.

Details

International Journal of Workplace Health Management, vol. 13 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/IJWHM-11-2019-0151
ISSN: 1753-8351

Keywords

  • Quality of work life
  • Caring behaviors
  • Nurses
  • Emergency department

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Book part
Publication date: 15 July 2019

Leading in Social Entrepreneurship: Developing Organizational Resources in Confrontation with Paradoxes

Laura Galuppo, Mara Gorli, Benjamin N. Alexander and Giuseppe Scaratti

The purpose of this chapter is to examine how leaders furthered the development of a social enterprise in response to paradoxes. Data on leadership practices were…

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The purpose of this chapter is to examine how leaders furthered the development of a social enterprise in response to paradoxes. Data on leadership practices were collected through interviews and observations in an Italian Healthcare network over the organization’s first two years. The data indicate that leaders addressed paradoxes in developing several critical resources by using both top-down influence and bottom-up participation. Leaders used top-down practices to further organizational development along a known path when they could leverage technical expertise or a vision to address a source of tension. Bottom-up practices, on the other hand, permitted the discovery of new paths that had not been previously identified. Leaders leveraged such responses where tensions appeared intractable. Implications for managers and organizational development and change practitioners are discussed.

Details

Research in Organizational Change and Development
Type: Book
DOI: https://doi.org/10.1108/S0897-301620190000027010
ISBN: 978-1-78973-554-3

Keywords

  • Paradoxes
  • leadership
  • organizational development
  • social entrepreneurship
  • healthcare
  • stakeholder engagement

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Book part
Publication date: 23 June 2017

The Caring Journey: Despatches from the Frontline

David Grayson

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Take Care
Type: Book
DOI: https://doi.org/10.1108/978-1-78714-292-320171002
ISBN: 978-1-78714-292-3

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Book part
Publication date: 23 June 2017

Seven Steps to Being a Good Employer for Working Carers

David Grayson

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Take Care
Type: Book
DOI: https://doi.org/10.1108/978-1-78714-292-320171008
ISBN: 978-1-78714-292-3

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Book part
Publication date: 18 January 2021

The Caring Teacher: A Philosophical Exercise in Praxis

Yvette P. Freter

Care is by no means a new topic to those involved in philosophy of education. However, I wish to (re)make the case that we ought to care as educators, despite the many…

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Care is by no means a new topic to those involved in philosophy of education. However, I wish to (re)make the case that we ought to care as educators, despite the many risks and uncertainties. I draw on the work of contemporary philosophers to explore the connection between teaching and care in an attempt to (re)focus our understanding of the why and how we care (the process that brings us to caring action and practices to enhance normative practices of education) and the ethical considerations that accompany such a caring approach in education. I will engage in an exercise of praxis in an attempt to foster teaching that promotes things as they ought to be through Björn Freter's (2017a) conceptual work regarding the “existential experience of and the existential need to exercise care” (p. 5).

Using the framework developed by Freter, I point out that, despite normative uncertainties, educators should engage their concern, volition, and practice in order that what ought to be for students can be sought. How this theoretical exploration of caring is extrapolated into classroom practice is found in a synthesizing of Nicholas Burbules and Susanne Rice's (1992) concept of communicative virtues, Nel Noddings' (2012) work on caring as a relational dialogue, Schmitz, Müllan, and Slaby (2011) thoughts on affective involvement, and Barbara Thayer-Bacon and Charles Bacon's (1996) philosophical investigation into a model of caring educator. I will then humanize my contribution by adding personal testimony and philosophical conceptualization of particular experiences with pedagogical practices of care as an educator in primary, secondary, and tertiary educational settings. I conclude with some discussion on the risks and uncertainties inherent in such an endeavor.

Details

Humanizing Higher Education through Innovative Approaches for Teaching and Learning
Type: Book
DOI: https://doi.org/10.1108/S2055-364120200000035007
ISBN: 978-1-83909-861-1

Keywords

  • Caring
  • ethics
  • philosophy
  • education
  • teaching
  • the caring teacher

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Book part
Publication date: 29 January 2015

Who Cares – and Does it Matter? Measuring Wage Penalties for Caring Work☆

Helpful comments were received from Paula England, Meghan Skira, Aaron Sojourner, the editors, referees, and participants at the IZA Workshop and a Georgia State University seminar. Julia Manzella appreciates funding received from the Dan E. Sweat Dissertation Fellowship designed to support research addressing urban, community, or education policy issues.

Barry T. Hirsch and Julia Manzella

Economists and sociologists have proposed arguments for why there can exist wage penalties for work involving helping and caring for others, penalties borne…

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Economists and sociologists have proposed arguments for why there can exist wage penalties for work involving helping and caring for others, penalties borne disproportionately by women. Evidence on wage penalties is neither abundant nor compelling. We examine wage differentials associated with caring jobs using multiple years of Current Population Survey (CPS) earnings files matched to O*NET job descriptors that provide continuous measures of “assisting & caring” and “concern” for others across all occupations. This approach differs from prior studies that assume occupations either do or do not require a high level of caring. Cross-section and longitudinal analyses are used to examine wage differences associated with the level of caring, conditioned on worker, location, and job attributes. Wage level estimates suggest substantive caring penalties, particularly among men. Longitudinal estimates based on wage changes among job switchers indicate smaller wage penalties, our preferred estimate being a 2% wage penalty resulting from a one standard deviation increase in our caring index. We find little difference in caring wage gaps across the earnings distribution. Measuring mean levels of caring across the U.S. labor market over nearly thirty years, we find a steady upward trend, but overall changes are small and there is no evidence of convergence between women and men.

Details

Gender Convergence in the Labor Market
Type: Book
DOI: https://doi.org/10.1108/S0147-912120140000041014
ISBN: 978-1-78441-456-6

Keywords

  • Caring wage penalties
  • occupational job attributes
  • gender wage gaps
  • J16
  • J31

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Book part
Publication date: 25 July 2019

Authentic Caring: An Australian Experience

Joshua Spier

This chapter engages Heidegger’s notion of caring-for-others to consider what it means to care authentically for young students who are struggling to engage in their…

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This chapter engages Heidegger’s notion of caring-for-others to consider what it means to care authentically for young students who are struggling to engage in their professional education. While care is commonly understood as an emotive or cognitive state, from Heidegger’s perspective, caring for students is expressed in human action. In “Being and Time”, Heidegger examines how humans care for one another in variable ways in the course of everyday life and distinguishes between “inauthentic” and “authentic” modes of caring. The author critically builds upon Heidegger’s underdeveloped analysis, which articulates a binary between “leaping in” for others (inauthentic modes), and “leaping ahead” of others (authentic modes). From within this conceptual binary, the author argues that authentic care could be mistaken for the educator’s capacity to somehow always care for students in leaping ahead modes, and that such a view leaves little room for the possibility of pedagogic situations that sometimes call educators to leap in for students. Drawing on an Australian youth work lecturer’s story about her experience caring for a student, the author shows how any authentic caring on the educators’ part is predicated on students leaping ahead of themselves, toward their own futural selves as caring professionals in the world.

Details

Strategies for Facilitating Inclusive Campuses in Higher Education: International Perspectives on Equity and Inclusion
Type: Book
DOI: https://doi.org/10.1108/S2055-364120190000017003
ISBN: 978-1-78756-065-9

Keywords

  • Caring
  • caring-for-others
  • authentic caring
  • youth work
  • students
  • Heidegger
  • phronesis
  • practical wisdom
  • temporality

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Book part
Publication date: 23 June 2017

Caring and Carers

David Grayson

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Take Care
Type: Book
DOI: https://doi.org/10.1108/978-1-78714-292-320171001
ISBN: 978-1-78714-292-3

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Article
Publication date: 14 March 2016

Organizational caring and organizational justice: Some implications for the employment relationship

Guglielmo Faldetta

This article aims to analyze, from a theoretical point of view, if organizational caring and organizational justice are compatible and complementary. It proposes a link…

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Abstract

Purpose

This article aims to analyze, from a theoretical point of view, if organizational caring and organizational justice are compatible and complementary. It proposes a link between justice and care, expanding the common notions of organizational justice, to find a relational concept of organizational justice that can lead to organizational caring.

Design/methodology/approach

The article reviews the literature on the common notions of organizational justice. To find a relational concept of justice, it refers to Lévinas’ thoughts. Therefore, it develops two complementary approaches to organizational caring and analyzes their practical implications.

Findings

The article shows that the relational approach based on the logic of gift and on a Lévinasian concept of organizational justice can constitute the ethical basis, which will most likely lead to the creation of a caring organization.

Research limitations/implications

The article is a starting point of a conceptual path that should be directed toward the theoretical and practical use of an approach about organizational caring based on the logic of gift. It is necessary to support the theoretical considerations with future empirical investigation showing the possibility of practical applications of the concept analyzed.

Practical implications

The main implication for organization theory is the possibility to propose organizational caring through the logic of gift and Lévinasian ethics as a new approach in managing relationships in the organizational context.

Originality/value

In the past, organizational justice has been analyzed as a way to an end and not as an end in itself. This concept of justice can make it difficult to find a link with organizational caring, unless it is based on organizational rules and norms. In this paper, the author proposes another concept of organizational justice rooted on philosophical basis, which can lead to a more effective approach to organizational caring.

Details

International Journal of Organizational Analysis, vol. 24 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJOA-07-2013-0697
ISSN: 1934-8835

Keywords

  • Employment relationship
  • Organizational justice
  • Ethics of care
  • Lévinas
  • Logic of gift
  • Organizational caring

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Article
Publication date: 1 September 2002

The Caring in Later Life report: A secondary analysis of the 1995 General Household Survey

Alisoun Milne and Eleni Hatzidimitriadou

Caring in Later Life is a review of the needs and roles of older carers (Milne et al, 2001). It brings together a wide‐ranging review of academic and policy literature…

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Caring in Later Life is a review of the needs and roles of older carers (Milne et al, 2001). It brings together a wide‐ranging review of academic and policy literature with an original meta‐analysis of the 1995 General Household Survey (OPCS, 1995). This paper focuses on the findings of the GHS analysis. The picture of older carers that emerges is significantly different from that of carers overall.It is clear that older carers constitute a large and growing number of the carers and represent an increasingly large proportion of the total number of UK carers. They can be distinguished from other groups of carers in a number of ways: older carers are more likely to live with the person they care for, caring is likely to take place within the context of a long term relationship, dementia is a dominant feature and carers are more likely to be involved in intimate and personal care. Many also have health problems of their own. The analysis confirms a distinction between older carers who offer support on a co‐resident basis and those who are extra resident. There is clearly a high level of devotion to caring amongst many co‐resident carers, with many providing intensive care over long periods of time with little or no support from services. Most of these carers are spouses. The authors suggest that more should and can be done by policy and services to improve the health and quality of life of older carers.

Details

Quality in Ageing and Older Adults, vol. 3 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/14717794200200017
ISSN: 1471-7794

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