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Purpose – In this chapter, I present a systematic discussion of the relationship between social work (SW) and library and information science (LIS) and explore how SW can contribute to the education of LIS practitioners so that they become more than information facilitators and grow professionally to be true agents of change.

Design/Methodology/Approach – Using engagement with immigrant communities as a case in point and building on the empirical comparative study of public librarians in the Greater Toronto Area and New York City, I outline the current gaps and deficiencies of LIS curricula that can be rectified through blended education. I also integrate the potential contributions of SW into LIS through the case study of an immigrant member of a library community.

Findings – Building on the case study, I introduce a four-tiered model that can be applied to a wide array of courses in LIS programs and conclude with suggestions for taking steps toward blending SW perspectives into the LIS curriculum.

Originality/Value – I position the potential fusion of SW and LIS as “professional blendedness,” which serves as a catalyst for change, and also examine the concept of the blended professional as a change agent. I introduce the rationale for adopting theoretical, practical, and pedagogical approaches from SW in the field of LIS and focus on four specific contributions that can most benefit LIS:

• the person-in-environment approach;

• the strengths perspective and empowerment;

• the interrelated notions of cultural competence, diversity, and intersectionality; and

• the theory-mindedness approach (including theory and practice models).

the person-in-environment approach;

the strengths perspective and empowerment;

the interrelated notions of cultural competence, diversity, and intersectionality; and

the theory-mindedness approach (including theory and practice models).

Leading edge practice in university teaching uses the affordances of technology to engage students in development of essential literacies for 21st-century learning. Learning designs are aligned with core principles of learning psychology, both general and specific to the discipline. Technology offers unique opportunities for every learner to acquire key literacies along with discipline knowledge and without increasing faculty workloads. This chapter presents a literature review tracking development of learning theories and design principles, and then describes their application in three blended learning cases from the author's institution.

While the important role of information literacy instruction as a central service in academic libraries is well observed in scholarly literature, there has been little examination of the impact of the rapid increase of instructional duties on practicing librarians, whose traditional instruction duties have expanded or whose positions have not traditionally required leading a classroom. The study in this chapter explores librarians’ perceptions of the impact that increased instruction tasks have had on their day-to-day and long-term goals, perceptions of the support they receive in performing their instructional duties, and what types of instruction training they have received throughout their career. The ways in which the addition of instruction duties for librarians have been perceived by the librarians themselves as they strive to increase support for instructional services without impacting the library’s ability to continue to perform traditional public and technical services functions is discussed as a marker of the future needs of the field and the necessity of recognizing professional strain.

Purpose – Research shows that new graduates of Master of Library and Information Science (MLIS) programs often fail to understand and appreciate the connection between library science theory and practice. In other fields, culminating experiences often serve the function of combining theory and praxis for students. While notably different from the current structure of the MLIS curriculum, other disciplines provide a model for how the culminating experience component of a degree program can be facilitated successfully. This chapter examines the culminating experiences of other fields in order to provide guidance for how American Library Association-accredited MLIS programs could adopt or integrate similar programs.

Approach – The study explores four culminating experiences commonly used in other fields: fieldwork, apprenticeships and residencies, service-learning, and creative exhibitions. For each culminating experience, recommendations for potential applications to MLIS curricula are provided.

Findings – Culminating MLIS experiences that bring students into the communities they will serve – for example, fieldwork, residencies, and service-learning – may better prepare them for the new world they will face as LIS professionals and may better introduce them to the experiences of their patrons. Exploration of these alternative culminating experiences may help students bridge the gap between theory and practice during and beyond their MLIS degree programs.

Originality/Value – A thorough literature review revealed no similar examination of culminating experiences in MLIS programs’ curricula in particular. Combined with other studies that make recommendations for updating the MLIS curriculum, this exploratory study can serve as a useful resource for MLIS programs hoping to redesign their curricula.

Purpose – As change creates more uncertainty for library practitioners, graduate library education needs to explore how best to prepare students to manage ambiguity through new approaches to identifying and solving challenging problems. We advocate for incorporating design into graduate library education.

Design/Methodology/Approach – First, we discuss the need for a design approach to librarianship. We then introduce the nature of design thinking and philosophy and discuss the ways in which it is already present in librarianship. We review past developments and recent trends with a special focus on the ways in which design thinking, methods, and philosophies are (or are not) incorporated into library and information science (LIS) education.

Findings – We synthesize these findings to propose recommendations and suggestions for an alternative degree program to the traditional Master of Library Science (MLS): the Master of Library Design (MLD). This includes the presentation of a new model of library education that blends design philosophy with traditional library science content.

Originality/Value – This is the first compilation in the library literature to propose the development of a new type of library degree that we refer to as the MLD; hence, it has a high level of originality. While the library literature has examples of practitioners applying design thinking to improve library services, this chapter’s value is that it promotes the integration of design thinking and philosophy more broadly in order to better equip future library professionals for a rapidly changing information landscape.

This chapter discusses how digital project management has fundamentally changed the nature of collection service models in university archives and special collections.

Through a conceptual overview of case studies, this chapter examines the establishment of “digital content hubs,” with a special focus on the ways in which a variety of library units share the work of surfacing distinctive collections through cross-functional team-building.

To successfully build “digital content hubs,” academic libraries have embraced a new alignment to incorporate special collections and archives staff, services, and collections more holistically into larger library collecting initiatives and organizational structures. This chapter posits that, through the stewardship of digital projects, archivists and librarians have had to sharpen and expand requisite managerial and technical skills to support “distinctive collection teams” who work cross-functionality with outward-facing approaches to integrated collection building. In addition to embracing assessment tools and diversified funding strategies, archives and special collections have also adopted new collaboration models reliant on centralized but flexible project management structures that emphasize cross-training, complementary subject and technological specializations, and a team-based focus in order to ensure interoperability, sustainability, and broad accessibility of digital collections.

This chapter offers readers a new way of conceptualizing “distinctive collection teams,” proposes some strategies for marshaling resources from across library units, and suggests ways in which librarians and archivists can collaborate on content selection, copyright clearance, metadata creation, and web design and information technology development.

In 2020, the Covid-19 pandemic resulted in full or partial lockdowns of higher education institutions (HEIs) in most countries worldwide. On the other hand, HEIs around the world were faced with the difficult questions of how to continue to provide training, learning and research activities to students during outbreaks, epidemics and pandemics. Online and blended learnings are relatively new modes of teaching and learning activities which enable HEIs to offer either online only or a combination of online and physical-based programs of study respectively. Adoption of such learning practices helped ensure continued HEIs operations during outbreaks, epidemics and pandemics. However, there are HEIs which still have no or limited investment in online and blended learning. This chapter outlines the different models of online and blended learning that HEIs can adopt, demystify the benefits, values and challenges posed by these models, necessary infrastructure including information and communication technologies (ICTs) as well as required staff and student support services to ensure effective and efficient uptake and usage. It further shows that with a deliberate initial investment in the necessary infrastructure, staff and student support services, the resources of and potential for online and blended programs can be enormous. It also outlines remote learning models that HEIs can adopt, how to support students’ readiness for online and blended learning, the benefits and challenges posed by employing online and blended learning in HEIs and the necessary infrastructure and support services.

Academic library consortia activity has become an integral part of academic libraries’ operations. Consortia have come to assert considerable bargaining power over publishers and have provided libraries with considerable economic advantage. They interact with publishers both as consumers of publishers’ products, with much stronger bargaining power than individual libraries hold, and, increasingly, as rival publishers themselves. Are consortia changing the relationship between academic libraries and publishers? Is the role of academic library consortia placing academic libraries in a position that should and will attract the attention of competition policy regulators? Competition policy prohibits buying and selling cartels that can negatively impact the free market on which the Canadian economic system, like other Western economies, depends. Competition policy as part of economic policy is, however, only relevant where we are concerned with aspects of the market economy. Traditionally, public goods for the greater social and cultural benefit of society are not considered part of the market economic system. If the activities of academic library consortia are part of that public good perspective, competition policy may not be a relevant concern. Using evidence gained from in-depth interviews from a national sample of university librarians and from interviews with the relevant federal government policy makers, this research establishes whether library consortia are viewed as participating in the market economy of Canada or not. Are consortia viewed by librarians and government as serving a public good role of providing information for a greater social and cultural benefit or are they seen from a market-economic perspective of changing power relations with publishers? Findings show government has little in-depth understanding of academic library consortia activity, but would most likely consider such activity predominantly from a market economic perspective. University librarians view consortia from a public good perspective but also as having an important future role in library operations and in changing the existing scholarly publishing paradigm. One-third of librarian respondents felt that future consortia could compete with publishers by becoming publishers and through initiatives such as open source institutional repositories. Librarians also felt that consortia have had a positive effect on librarians’ professional roles through the facilitation of knowledge building and collaboration opportunities outside of the home institution.

This chapter explores the roles that library leaders have in ensuring libraries demonstrate innovation and creativity in their services, systems and facilities. This is grounded in the pressures for innovation resulting from the ‘disruptive technologies’ identified by Christensen (1997). ‘Obliquity’ (Kay, 2011) is inter-related around how innovation can be used to meet the challenges. The areas proposed where library leadership can contribute to innovation are leading by example, shaping organisational culture/values, ensuring appropriate training/development takes place, helping develop appropriate organisational structures and establishing appropriate reward and recognition.

Both theoretical insight and practical experience are used to inform the chapter. Management and leadership theories/research provide the context within which library leadership and innovation is explored. This is complemented by the authors between them have experience in developing innovation in libraries and also in delivering leadership training on innovation.

For any library looking to demonstrate innovation and creativity, the chapter identifies some clear responsibilities for leaders. The five specific roles for the leader are crucial in libraries being innovative. A further element of the work is that it explores some of the challenges a library leader will face in moving in this direction.

Having joint authorship by people from different backgrounds ensures that the chapter is based on a blended insight of theoretical understanding and practical experience.