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The purpose of this paper is to explore how the communication of corporate social responsibility (CSR) contributes towards a favourable corporate reputation. It explores…
The purpose of this paper is to explore how the communication of corporate social responsibility (CSR) contributes towards a favourable corporate reputation. It explores the communication strategies and channels organisations deemed reputable by stakeholders use to achieve an effective CSR communication.
To achieve this, a qualitative content analysis using the directed approach was conducted on the textual CSR communication materials of ten reputable organisations in South Africa based on the 2018 South Africa Reptrak survey.
Result showed that seven out of ten organisations use both self-serving and society-serving motive in their CSR communication, while the other 3 use only the society serving motive. The informing strategy was also more evident in the CSR communication materials than the interactive strategy. In terms of the communication channels, the study found that organisations mainly utilise controlled channels for CSR communication.
The literature reviewed and the findings of this study reveal a gap between the theory and practice of CSR communication. This drives the need for organisations to research and tailor CSR communication based on stakeholders' unique characteristics and preferences. The paper also contributes to improving the knowledge on the role different CSR communication strategies and channels play in CSR communication.
Nearly three decades have passed since the “heyday” of development administration. Huddleston (1984, p. 177) among others distinguished development administration from…
Nearly three decades have passed since the “heyday” of development administration. Huddleston (1984, p. 177) among others distinguished development administration from mainstream public administration at the practitioner level. He considered it as an area of comparative administration that focuses on the special problems and possibilities of countries of the Third World. Accordingly, it was an attempt to upgrade or develop administration in these countries. It also entailed the creation of unique administrative systems where none existed. The field was a product of its distinctive zietgeist and reflected the age of pronounced confidence in big government (Esman, 1988; Fried, 1990). Then, development theory scholars assumed incorrectly that progress would be linear with societies aiming toward a “take-off” stage. From there, development processes would be self-sustaining. Public administration was considered a vital tool for managing the economic growth and development process. Successive U.S. administrations from Harry Truman, Dwight Eisenhower, and John Kennedy promoted the doctrine of development assistance (aid) to the developing areas. Aid provided the academy with opportunities to study such issues as development economics, community development, development education, and finally, development administration (Weidner, 1962, p. 97).
This article explores the roles and the expertise of Hong Kong in the internationalization of public administration education.
This article explores the roles and the expertise of Hong Kong in the internationalization of public administration education.
The methodology is based on the data of 5 internationalization initiatives of one Hong Kong university with its internationalization partners in Macau, Korea, Australia, Russia and Finland. The data obtained lasted for a period of 18 months, from September 2019 to March 2021.
The finding of this study revealed that (1) there are 5 “pubtropolis roles” (roles of a public administration metropolis) of Hong Kong in the internationalization of public administration education in China, Asia, Asia-Pacific, Belt-and-Road and Europe. The findings also revealed that (2) Hong Kong served as a pubtropolis with its “5C” expertise in curriculum innovation, customized training, competence framework, competence assessment and comparative policy.
As the methodology of this article is based on the data of 5 internationalization initiatives of one Hong Kong university by one academia only, further studies can be conducted at department, faculty or university level for multiple academia.
There are two practical implications: (1) The more the roles of a city, the broader the view in its internationalization of public administration initiatives; (2) Hong Kong could further tap on its expertise in “5C” in public administration: curriculum innovation, customized training, competence framework, competence assessment and comparative policy to exert its “geo-management” power.
This article argues that public services can be improved by the setting up of “Sabbatical Leave Scheme for Internationalization of Public Administration” by respective governments to sustain the impacts observed.
It is from the author's original work.
The second International Intervisitation Program held in Australia in August, 1970, must now be considered a milestone in the development of the study and practice of…
The second International Intervisitation Program held in Australia in August, 1970, must now be considered a milestone in the development of the study and practice of educational administration. From the second Program emerged the establishment of the Commonwealth Council for Educational Administration. Membership of the Council, which is determined on an individual rather than an institutional basis, is open to all interested in the administration of education. The Commonwealth Council for Educational Administration has a seven point programme of objectives: 1. To foster close links between those concerned with the improvement of educational administration in Commonwealth countries. 2. To foster a high standard in the practice and study of educational administration at all levels. 3. To hold Commonwealth‐wide and regional conferences on various aspects of educational administration. 4. To facilitate the dissemination of knowledge about research and practice in educational administration. 5. To foster high standards in the preparation of administrators. 6. To facilitate the exchange between member countries of teachers, students and practitioners of educational administration. 7. To encourage the establishment in Commonwealth countries of national associations of those concerned with the improvement of educational administration. Financial support for the Council was provided initially by the second International Intervisitation Program and “The Journal of Educational Administration”. Further generous and significant assistance has been given by the University of New England and the Commonwealth Foundation.
The pillars of public administration rest on balancing the triumvirate of traditions, managerial, political, and legal, in developing and implementing public policy. The…
The pillars of public administration rest on balancing the triumvirate of traditions, managerial, political, and legal, in developing and implementing public policy. The normative concept of leadership has consistently surfaced as an important dimension in the policy process. However, scholarship exploring the importance and relevance of leadership in public administration has been sporadic and limited in scope. This article elucidates the disconnect between the study of leadership and public administration. To validate the relevance of leadership in public administration, future empirical studies must embrace the long-view, heuristic inquiry, and the lifecycle of leadership.
Until the 1960s, the Dutch state was characterized and limited by “pillarization,” “corporatism” and “consensus-democracy.” Its public administration reflected the…
Until the 1960s, the Dutch state was characterized and limited by “pillarization,” “corporatism” and “consensus-democracy.” Its public administration reflected the juridical perspective that dominated continental European administration during the 19th and 20th centuries. The rise of Dutch administrative science in the 1960s is related to the postwar expansion of its welfare state. The growing welfare state needed scientific support for policy making and planning. Legal expertise alone was no longer sufficient. The one-sided orientation in U.S. literature in the 1970s made way or a growing self-identity and self-confidence. Dutch administrative research today has reached a relatively high level of maturity, which might possibly contribute to the development of a new kind of European thinking about public administration.
Because of the potential cost savings that online teaching evaluations can deliver, many universities are converting their student evaluations of teaching to this mode of…
Because of the potential cost savings that online teaching evaluations can deliver, many universities are converting their student evaluations of teaching to this mode of administration. In this study, we examine the effects of transitioning administration of student evaluations from paper-and-pencil to online. We use data from accounting and other departments in the College of Business Administration of a large private, research university that converted from paper to online administration of teaching evaluations. We examine the average teaching effectiveness rating and response rate for instructors who taught the same course before and after the conversion. In addition, we survey a sample of accounting students to investigate their responses to online teaching evaluations. We find a significant increase in the average effectiveness rating and a significant decrease in response rate. Furthermore, we find that those instructors with lower ratings under the paper administration experience the greatest increase in ratings when the evaluations are converted to online administration. In a follow-up survey, we find that students who are highly motivated and have higher grade point averages are more likely to complete and provide higher evaluations with the online administration. We discuss the implications of our results to accounting and business education literature.
The Scandinavian states are universally seen as very well-functioning bureaucracies with some of the lowest levels of corruption in the world. In scholarly debates on…
The Scandinavian states are universally seen as very well-functioning bureaucracies with some of the lowest levels of corruption in the world. In scholarly debates on state building, Francis Fukuyama has used the Scandinavian countries and the phrase ‘getting to Denmark’ as a metaphor for the apparent mystery of how states can come to be governed by well-developed bureaucracies and highly functioning state institutions. This chapter presents a study of state institutions and bureaucracy in Denmark–Norway and Sweden over a 250-year period from the mid-seventeenth to the end of the nineteenth century. The study demonstrates how bureaucracies conforming to Weber’s later model were gradually established in the Scandinavian monarchies in this period. The chapter also presents the results of three empirical studies of Denmark, Norway and Sweden, which indicate how the level of corruption in the state administration had been limited by the middle of the nineteenth century. In Denmark, the institutional framework set up after the establishment of the absolute monarchy in 1660, along with continuing reforms to improve the administration in the period of absolutism between 1660 and 1849, came to form an important basis for an administrative culture based on the rule of law. In Sweden the rule shifted between absolutism and constitutionalism, but both the Danish–Norwegian and the Swedish monarchies saw the establishment of strong and comprehensive state hierarchies with a king at the top level who set out to guarantee the rule of law and attempted to be merciful to his subjects. Lutheranism played a decisive and durable role as moral backbone in Scandinavian societies and in the establishment of a shared political culture. These elements, in combination with the establishment of Weberian-type bureaucracy, had, by the end of the nineteenth century, worked to limit corruption in the state administration of the Scandinavian countries.
It is a point of continuing debate whether the study of public administration can in any circumstances be graced by a disciplinary label. Rhodes (1996), for example, has…
It is a point of continuing debate whether the study of public administration can in any circumstances be graced by a disciplinary label. Rhodes (1996), for example, has argued that the study of British public administration was traditionally insular, dominated for a long period by an institutionalist tradition characterized by an interest in administrative engineering, but a distaste for theory. As Rhodes also observes, this position emphasized, albeit in a traditional sense, the political and ethical context of administration public administration existed within a wider framework of accountability relationships and political and moral responsibilities. We might add to this the way government and public administration was seen as linked within a framework of administrative law, which, while not formalized in the sense of continental Europe, was important.
Machiavelli's dictums in The Prince (1977) instigated the modern discourse on power. Arguing that “there's such a difference between the way we really live and the way we…
Machiavelli's dictums in The Prince (1977) instigated the modern discourse on power. Arguing that “there's such a difference between the way we really live and the way we ought to live that the man who neglects the real to study the ideal will learn to accomplish his ruin, not his salvation” (Machiavelli, 1977, p. 44), his approach is a realist one. In this text, Machiavelli (1977, p. 3) endeavors to “discuss the rule of princes” and to “lay down principles for them.” Taking his lead, Foucault (1978, p. 97) argued that “if it is true that Machiavelli was among the few…who conceived the power of the Prince in terms of force relationships, perhaps we need to go one step further, do without the persona of the Prince, and decipher mechanisms on the basis of a strategy that is immanent in force relationships.” He believed that we should “investigate…how mechanisms of power have been able to function…how these mechanisms…have begun to become economically advantageous and politically useful…in a given context for specific reasons,” and, therefore, “we should…base our analysis of power on the study of the techniques and tactics of domination” (Foucault, 1980, pp. 100–102). Conceptualizing such techniques and tactics as the “art of governance”, Foucault (1991), examined power as strategies geared toward managing civic populations through shaping people's dispositions and behaviors.