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This study aims to offer a value chain (real options) approach for reducing uncertainty exposure by pursuing a global frictionless trade ethos almost exclusively. Jolts of significant proportion, such as the recent COVID-19 pandemic and corresponding reshoring phenomena observed in Mexico and Central America, enhance the topic’s relevance.

This conceptual study sheds light on heightened systemic uncertainty because of extreme events; proposes a mitigation protocol rooted in real options (ROs); and prescribes incentivizing regional value chains through public–private partnerships (PPPs).

This study identifies a systemic multinational enterprise (MNE) response aimed at mitigating the repercussions of the most recent jolt of significant worldwide proportions and suggests developing regional value chains through PPPs. In doing so, the authors recognize an incipient MNE trend toward nearshoring and backshoring to achieve this end. This phenomenon is relatively underdeveloped in Europe, where fewer than 4% of firms have engaged in backshoring activities, even in the three-millennia-old Basque region. In contrast, last year’s backshoring of global value chains (GVCs) in Mexico and Central America was noticeable.

This study is among the first, to the best of the authors’ knowledge, to explore the nearshoring phenomenon as a response mechanism, and it opens avenues for finding better ways to mitigate worldwide uncertainties and exposure to extreme events.

This model would benefit MNEs and governments by keeping their operations running as close to capacity as possible, even when external jolts cause a partial or total system shutdown of MNEs’ GVCs. The proposed solution, namely, PPPs, can achieve these objectives through real options.

A social benefit of the regionalization of MNEs’ GVCs would be helping to resolve societal grand challenges, including lowering their global carbon footprint and reducing poverty. This is because having a regional supply facility close to their home market would not only lead to cost reductions for MNEs but also allow them to conduct more on-site quality control checks.

The regional real options concept offers an excellent opportunity for practitioners and governments to improve MNEs’ success via the mitigation of uncertainties and, concomitantly, the lives of billions of people.

El presente estudio ofrece un enfoque de cadena de valor (opciones reales) para reducir la exposición a la incertidumbre de perseguir casi exclusivamente un ethos comercial global sin fricciones. Los eventos externos de proporciones significativas, como la reciente pandemia de COVID-19 y los correspondientes fenómenos de relocalización observados en México y América Central, aumentan la relevancia del tema.

Este estudio conceptual 1) arroja luz sobre la mayor incertidumbre sistémica debido a eventos extremos, 2) propone un protocolo de mitigación basado en opciones reales, y 3) prescribe incentivar las cadenas de valor regionales a través de asociaciones público-privadas.

Este estudio identifica una respuesta sistémica de las EMN destinada a mitigar las repercusiones de la sacudida más reciente de proporciones significativas en todo el mundo y sugiere desarrollar cadenas de valor regionales a través de asociaciones público-privadas. Al hacerlo, reconocemos una incipiente tendencia de las EMN hacia la nearshoring y la backshoring para lograr este fin. Este fenómeno está relativamente poco desarrollado en Europa, donde menos del 4% de las empresas se han dedicado a actividades de deslocalización, incluso en la región vasca de tres milenios de antigüedad. En contraste, el retroceso del año pasado de las cadenas globales de valor en México y América Central fue notable.

Nuestro estudio es uno de los primeros en explorar el fenómeno de la nearshoring como mecanismo de respuesta, y abre vías para encontrar mejores formas de mitigar las incertidumbres mundiales y la exposición a eventos extremos.

El concepto de opciones reales regionales ofrece una excelente oportunidad para que los profesionales y los gobiernos mejoren el éxito de las empresas multinacionales mediante la mitigación de las incertidumbres y, al mismo tiempo, la vida de miles de millones de personas.

O presente estudo oferece uma abordagem de cadeia de valor (opções reais) para reduzir a exposição à incerteza de buscar quase exclusivamente um ethos de negócios global sem atrito. Eventos externos de proporções significativas, como a recente pandemia de COVID-19 e os correspondentes fenômenos de realocação observados no México e na América Central, aumentam a relevância do tema.

Este estudo conceitual 1) lança luz sobre o aumento da incerteza sistêmica devido a eventos extremos, 2) propõe um protocolo de mitigação baseado em opções reais e 3) prescreve o incentivo às cadeias de valor regionais por meio de parcerias público-privadas.

Este estudo identifica uma resposta sistémica das empresas multinacionais com o objetivo de mitigar os impactos do choque mais recente de proporções significativas a nível mundial e sugere o desenvolvimento de cadeias de valor regionais através de parcerias público-privadas. Ao fazer isso, reconhecemos uma tendência emergente de multinacionais em direção ao nearshoring e backshoring para atingir esse fim. Este fenómeno está relativamente subdesenvolvido na Europa, onde menos de 4% das empresas se dedicaram a actividades de offshoring, mesmo na região basca de três milénios. Em contraste, a retração das cadeias globais de valor no México e na América Central no ano passado foi notável.

Nosso estudo é um dos primeiros a explorar o fenômeno do nearshoring como um mecanismo de resposta e abre caminhos para encontrar melhores maneiras de mitigar as incertezas globais e a exposição a eventos extremos.

O conceito de opções reais regionais oferece uma excelente oportunidade para profissionais e governos melhorarem o sucesso de empresas multinacionais, mitigando incertezas e, ao mesmo tempo, a vida de bilhões de pessoas.

To empirically study the determinant factors of adopting work–life balance measures at the firm level.

After reviewing the main theories that explain work–life balance practices, IBEX-35 Spanish companies during 2015–2019 are studied to see whether the firm sector, the presence of female employees, qualified personnel, a company agreement and an equality plan determine these types of practices.

The results indicate a negative relationship between the firm activity sector and adopting work–life balance practices. Industrial companies offer fewer work–life balance measures than service companies. A company agreement implies more extensive adoption of work-life practices. Older companies are characterized by greater adoption of work-life practices, in contrast to their level of profitability that is associated negatively with these practices.

Since it is difficult for industrial companies to change their idiosyncrasies, it is necessary to incorporate other measures that promote work–life balance, such as timetable flexibility. Companies and policymakers should promote the advantages of a company agreement to contribute to the implementation of work–life balance practices.

The empirical evidence is scarce, especially in Spain and at the company level, given that most previous studies have focused on workers and the Anglo-Saxon sphere. Given the growing interest in this topic in the business world, the authors intend to contribute to this scarce literature by incorporating variables considered in previous studies, as well as other more innovative ones (agreement, equality plan) in a single model through a longitudinal study.

Estudiar empíricamente los factores determinantes de la adopción de medidas de conciliación a nivel de empresa.

Tras revisar las teorías que explican la adopción de prácticas de conciliación, se estudia para las empresas españolas del IBEX-35 durante el periodo 2015–2019, si el sector de actividad, la presencia de mujeres y de personal cualificado, así como la existencia de un convenio de empresa y de un plan de igualdad, determinan este tipo de prácticas.

Los resultados sugieren una relación negativa entre el tipo de sector al que pertenece la empresa y el índice de conciliación. Las compañías industriales poseen un menor índice de conciliación que las de servicios. La existencia de un convenio de empresa permite un mayor índice de conciliación. El índice de conciliación tiene mayor nivel de implantación en las empresas con mayor antigüedad si bien un mayor nivel de rentabilidad está asociado de modo negativo con las prácticas de conciliación.

En las empresas industriales es necesaria la incorporación de otras medidas que fomenten la conciliación, como, por ejemplo, la flexibilidad de entrada y salida. Animar a las empresas y policymarkers a incidir en las ventajas de un convenio de empresa puede contribuir al fomento de la implantación de medidas de conciliación.

La evidencia empírica es escasa para el caso español, y a nivel de empresa, dado que la mayoría de estudios previos han analizado al trabajador como objeto de estudio y pertenecen al ámbito anglosajón. Considerando el creciente interés de este tema en el mundo empresarial, se pretende contribuir a esta escasa literatura en España, incorporando tanto variables consideradas en estudios previos como otras más novedosas (convenio, plan de igualdad) a través de un estudio longitudinal.

Using a video revealing unhygienic practices in Chinese five-star hotels as the case study, this study aims to understand the impact of service failure online exposure on hotel revenue performance in terms of seriousness, magnitude and duration, as well as to identify the hotel-characteristics and hotel-responsiveness factors that influence revenue recovery.

This study uses the actual Revenue per Available Room data of ten hotels involved in the incident and five different market segments during 2016–2019. Event study method is used to investigate the effect of online exposure on hotel revenue performance.

This study confirms the significant negative effect of online exposure and that hotels take nearly nine months to fully recover. The results indicate that hotel size, hotel age and response strategy play an important role in reducing negative impacts. Moreover, this study reveals the dynamic spillover effects of online exposure on different hotel market segments. These effects change from a competitive to a contagious effect with a decrease in class ratings.

Low-class hotel managers should take effective actions to avoid possible negative spillovers from others’ service failure incidents. Hotel managers could consider the synergy of different strategies rather than a single response strategy to minimize losses.

This study theoretically broadens knowledge about the negative impact of online exposure on Chinese hotel revenue. Additionally, the findings examine the dynamic spillover effects on hotels in different segments. Furthermore, they extend the existing findings on the negative impact of online public opinion crises.

本研究以一段揭示中国五星级酒店不卫生行为的视频为案例, 旨在了解网上曝光的服务失败事件在严重程度、规模和持续时间方面对酒店收入绩效的影响, 并确定影响收入恢复的酒店特征和酒店回应因素。

本研究使用了2016–2019年期间10家涉及酒店和5个不同的细分市场的实际每间可用房收入（RevPARs）数据。采用事件研究法（ESM）来研究网上曝光对酒店收入绩效的影响。

本研究证实了网上曝光的显著负面效应, 酒店需要近9个月的时间才能完全恢复。结果表明, 酒店规模、酒店年龄和回应策略在减少负面影响方面发挥了重要作用。此外, 本研究还揭示了在线曝光对不同酒店细分市场的动态溢出效应。这些效应随着酒店星级的下降而从竞争效应变为传染效应。

低星级酒店管理者应采取有效行动, 避免其他酒店的服务失败事件可能带来的负面溢出效应。酒店管理者可以考虑不同策略的协同作用, 而不是单一的回应策略来减少损失。

本研究从理论上拓宽了关于网上曝光对中国酒店收入绩效的负面影响的知识。与此同时, 本研究的结果考察了不同细分市场的酒店的动态溢出效应。此外, 还扩展了现有的关于网络舆情危机的负面影响的研究结果。

Este estudio utiliza los datos reales de ingresos por habitación disponible (RevPAR) de 10 hoteles implicados en el incidente y cinco segmentos de mercado diferentes durante 2016-2019. Se utiliza el método de estudio de sucesos (ESM) para investigar el efecto de la exposición en línea en el rendimiento de los ingresos de los hoteles.

Utilizando como caso de estudio un vídeo que revela prácticas antihigiénicas en hoteles chinos de cinco estrellas, este estudio pretende comprender el impacto de la exposición online de fallos en el servicio sobre el rendimiento de los ingresos hoteleros en términos de gravedad, magnitud y duración, así como identificar las características y los factores de respuesta del hotel que influyen en la recuperación de los ingresos.

Este estudio confirma el importante efecto negativo de la exposición online, tardando los hoteles casi nueve meses en recuperarse totalmente. Los resultados indican que el tamaño del hotel, su antigüedad y la estrategia de respuesta desempeñan un papel importante en la reducción del impacto negativo. Además, este estudio revela los efectos indirectos dinámicos de la exposición online en diferentes segmentos del mercado hotelero. Estos efectos cambian de un efecto competitivo a un efecto contagioso con una disminución de las calificaciones de la categoría o clase hotelera.

Los revenue managers de los hoteles de categoría baja deberían tomar medidas eficaces para evitar posibles repercusiones negativas de los fallos en el servicio de otros hoteles. Los directores de hotel podrían considerar la sinergia de diferentes estrategias en lugar de una única estrategia de respuesta para minimizar las pérdidas.

Este estudio amplía teóricamente los conocimientos sobre el impacto negativo de la exposición online en los ingresos de los hoteles chinos. Además, los resultados examinan los efectos indirectos dinámicos en hoteles de diferentes segmentos. Además, amplían los resultados existentes sobre el impacto negativo de las crisis de opinión pública online.

The authors have carried out a research project on artisanal salt activity in the Gulf of Cadiz, providing a new vision of the theories of intangible cultural heritage. The main objective has been to characterise artisanal salt activity in terms of its cultural and sustainable values, a perspective that had not been addressed until now. Moreover, the replacement of this activity by a more industrialised one has contributed to problems in the preservation of this heritage and a transformation of its places.

The research has combined qualitative methodology, based on observation and fieldwork, with a statistical review of the phenomenon under study. Finally, the data has been triangulated to understand the heritage and sustainable value, as well as its historical evolution.

All this contributes to understanding the importance of artisanal salt activity as an element of the intangible cultural heritage of the region, for the conservation of biodiversity and sustainable ways of life in the marshes of the Gulf of Cadiz, and the possibility of preserving it in the face of the problems of globalisation.

To date, there has been no research that combines sustainability and heritage in the field of salt activity. Likewise, until this study was carried out, there had been no research on salt activity from the perspective of intangible cultural heritage.

This study aims to determine preference and concerns regarding tap vs bottled water and recommendations to increase tap water use in a US Midwest university. The authors propose interventions to increase tap water use based on survey results.

The authors conducted an online survey of the community of a regional comprehensive university in the St. Louis metro-east region (Illinois, USA). They analyzed 781 responses using mixed methods, and developed recommendations based on community-based social marketing principles.

Black respondents reported higher bottled water use than White respondents. Undergraduate students reported higher bottled water use than faculty or staff. Most respondents were concerned about cost and environmental impact for bottled water and taste and water quality for tap water. Chemical and safety concerns were specific and location-focused for tap water only. Concerns were similar to Safe Drinking Water Act mandated public information, such as prior reports of lead (Pb) in campus drinking water. Tap water taste concerns may relate to proximity to the water treatment plant, resulting in high residual chlorine levels. To increase tap water use in this community, the authors recommend persuasive information campaigns, improvements to infrastructure and distribution that increase tap water convenience, more transparent public reporting on tap water lead levels, management of residual chlorine levels, and establishment of institutional norms favoring tap water over bottled water.

The authors evaluate barriers to drinking tap water across multiple environmental and social systems. The methods used in this study combine mixed methods analysis and community-based social marketing. The findings integrate respondent demographics and concerns, local water quality, local and national contamination events, campus-specific sustainability initiatives and barriers, and national drinking water regulations.