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Article
Publication date: 26 June 2020

Yuan Sun, Mengjie Zhu and Anand Jeyaraj

Enterprise social media (ESM) are widely adopted in the organizations with the aim of improving employees' work performance. The purpose of this paper is to investigate the…

Abstract

Purpose

Enterprise social media (ESM) are widely adopted in the organizations with the aim of improving employees' work performance. The purpose of this paper is to investigate the moderating effects of work context characteristics on the relationships between proactive motivations and usage behaviors of ESM communication and task collaboration feature sets.

Design/methodology/approach

Questionnaire surveys were used to gather data from 307 randomly chosen Chinese employees, who were also ESM users. The research model was examined using linear regression methods with the SPSS 24 software package.

Findings

The results indicate that work context characteristics (i.e. task interdependence and perceived organizational support) had significant moderating effects on the relationships between proactive motivations and usage behaviors.

Originality/value

By extending the model of proactive motivation to the ESM context, this study directly addresses how users can be energized to use ESM features.

Details

Industrial Management & Data Systems, vol. 120 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 18 September 2023

Yuan Sun, Zhu Mengyi and Anand Jeyaraj

This paper aims to investigate whether and how enterprise social media (ESM) affordances affect employee agility.

Abstract

Purpose

This paper aims to investigate whether and how enterprise social media (ESM) affordances affect employee agility.

Design/methodology/approach

Adopting self-determination theory (SDT), this study examines a model in which the four ESM affordances (i.e. visibility, association, editability and persistence) impact employee agility through the three basic psychological needs satisfaction (i.e. perceived autonomy, perceived relatedness and perceived competence) of employees. Mplus 7.4 was used to analyze survey data gathered from 304 employees who used ESM in the workplace.

Findings

The authors’ findings show that all four ESM affordances contribute to perceived relatedness and perceived competence; visibility and association affordances also have positive impacts on perceived autonomy; and all three psychological needs satisfaction positively impact employee agility.

Originality/value

First, this study adapted SDT to explore how ESM influences employee agility. Second, this study enriches the relevant research on the antecedents of employee agility and also provides new evidence and theoretical support for employee agility. Third, this study effectively expands the antecedents and outcomes of employee basic psychological needs satisfaction in the domain of ESM and agility.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 19 August 2022

Yassine Jadil, Anand Jeyaraj, Yogesh K. Dwivedi, Nripendra P. Rana and Prianka Sarker

In recent years, the proliferation of social commerce (s-commerce) has attracted many researchers to investigate the drivers of individuals' intentions. However, the empirical…

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Abstract

Purpose

In recent years, the proliferation of social commerce (s-commerce) has attracted many researchers to investigate the drivers of individuals' intentions. However, the empirical results reported in these studies were fragmented and inconsistent. This has led various meta-analyses to synthesize these findings, but without including a large number of s-commerce studies. In addition, investigating meta-analytically the effects of moderators such as the six dimensions of Hofstede's national culture is still lacking.

Design/methodology/approach

Drawing on nine theories and models, this meta-analysis aims to summarize the findings reported in 109 s-commerce studies published between 2011 and 2021 and to examine the moderating role of national culture. The correlation coefficient (r) has been used as the main effect size for this study. Based on the random-effects method, the CMA V3 software has been employed to calculate the weighted mean effect sizes.

Findings

The meta-analysis results showed that all the 11 hypothesized direct relationships are positive and significant. The moderator results also revealed that five out of six cultural dimensions significantly moderate the examined associations.

Originality/value

This research serves to enrich the existing s-commerce literature by addressing contradictory and mixed results reported in the empirical studies. This study is one of the first of its kind to investigate the role of Hofstede's six cultural dimensions as moderators in the field of s-commerce using the meta-analytic techniques.

Details

Internet Research, vol. 33 no. 6
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 30 March 2021

Mengyi Zhu, Yuan Sun, Anand Jeyaraj and Jie Hao

This study aims to explore whether and how task characteristics affect employee agility in the context of enterprise social media (ESM).

1272

Abstract

Purpose

This study aims to explore whether and how task characteristics affect employee agility in the context of enterprise social media (ESM).

Design/methodology/approach

Adopting the social network ties perspective, this study examines how task characteristics (i.e. task complexity, task interdependence and task non-routineness) affect employee agility by promoting their social network ties (i.e. instrumental ties and expressive ties) and how ESM visibility moderates their relationships. Data gathered from 341 ESM users in workplaces were analyzed using Smart-PLS 3.2.

Findings

First, task complexity, task interdependence and task non-routineness have positive effects on instrumental and expressive ties, which in turn influences agility; Second, instrumental ties have a stronger effect on employee agility relative to expressive ties; Finally, ESM visibility positively moderates the effects of task complexity and task non-routineness on social network ties.

Practical implications

The findings provide guidance for organizational managers on how to use task characteristics and ESM to improve employee agility, as well as insights for social media designers to optimize ESM functions to improve agility.

Originality/value

This study provides empirical evidence to explain the roles of task characteristics and social network ties in influencing employee agility, thus clarifying the inconsistent findings in extant research. The moderating effects of ESM visibility on the relationships between task characteristics and social network ties are also examined, thus providing further insights on the positive role of ESM in organizations.

Details

Internet Research, vol. 31 no. 3
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 15 October 2019

Jindi Fu, Rong-An Shang, Anand Jeyaraj, Yuan Sun and Feng Hu

Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the…

1507

Abstract

Purpose

Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM.

Design/methodology/approach

This study is based on a survey consisting of 556 usable responses. Regression methods are applied to analyze the data.

Findings

This study finds strong support for the positive impact of task-technology fit on ESM usage. Considering separately, task equivocality had no impact; task interdependence had a negative effect on ESM usage; bridging social capital had a positive effect; and bonding social capital had a marginal impact on ESM usage.

Research limitations/implications

This research incorporated social capital into discussions of task-technology fit. A 2×2 matrix based on task equivocality and task interdependence was developed, which may be extended to other contexts or technologies.

Practical implications

ESM implementation should account for both task environments and the appropriate technology affordances. Individuals access bridging social capital to a greater extent than bonding social capital using ESM, and they do not use ESM when the task environments alone are considered.

Originality/value

This is an original study that considers task environments and technology affordances in the context of ESM usage. The findings offer valuable and timely contributions to both scholars and practitioners.

Details

Journal of Enterprise Information Management, vol. 33 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 16 April 2019

Yuan Sun, Xinjie Zhou, Anand Jeyaraj, Rong-An Shang and Feng Hu

Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline the…

3597

Abstract

Purpose

Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline the potential of ESMPs in both enabling and hindering knowledge sharing from the perspective of affordances.

Design/methodology/approach

This is a conceptual paper which integrates the literature on ESMPs’ affordances and knowledge sharing.

Findings

This paper finds that prior research on affordances only considered artifacts without much attention on the role of individual goals and organizational context. ESMPs may both enable and hinder knowledge sharing by affording different user behaviors contingent on artifacts, individual goals and organizational context.

Practical implications

The results of the paper will help managers and ESMPs designers to better understand the potential of ESMPs and pay attention to the positive and negative impacts of ESMPs in the process of knowledge sharing.

Originality/value

The paper derives a new categorization of affordances based on individual goals and organization context and portrays a model to describe how and when these affordances enable knowledge sharing through the development of transactive memory system and social capital and hinder knowledge sharing through overload, groupthink and privacy invasion.

Details

Journal of Enterprise Information Management, vol. 32 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 3 October 2023

Xueling Feng and Donnie Adams

Servant leadership suggests that leaders should focus on the betterment and psychological needs of their followers at work. However, little is known about the relationships among…

Abstract

Purpose

Servant leadership suggests that leaders should focus on the betterment and psychological needs of their followers at work. However, little is known about the relationships among servant leadership, leader–member exchange (LMX) and psychological capital (PsyCap) in the field of education. The purpose of this paper is to propose a conceptual framework on the mediating role of LMX in the relationship between servant leadership and followers' PsyCap based on theory and previous empirical research, particularly in the context of higher education.

Design/methodology/approach

To achieve the purpose of the study, a review of literature was conducted to develop a conceptual framework.

Findings

Findings suggested that servant leadership can positively influence followers' PsyCap via the mediating effect of LMX.

Originality/value

By positing that servant leadership affects followers' PsyCap via LMX in the context of higher education, this paper's framework lays a strong foundation for the expansion of the servant leadership knowledge base as well as for future theory development and debate.

Details

International Journal of Educational Management, vol. 37 no. 6/7
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 7 September 2023

Dileep Bonthu, Bharath H.S., Siddappa I. Bekinal, P. Jeyaraj and Mrityunjay Doddamani

The purpose of this study was to introduce three-dimensional printing (3DP) of functionally graded sandwich foams (FGSFs). This work was continued by predicting the mechanical…

Abstract

Purpose

The purpose of this study was to introduce three-dimensional printing (3DP) of functionally graded sandwich foams (FGSFs). This work was continued by predicting the mechanical buckling and free vibration behavior of 3DP FGSFs using experimental and numerical analyses.

Design/methodology/approach

Initially, hollow glass microballoon-reinforced high-density polyethylene-based polymer composite foams were developed, and these materials were extruded into their respective filaments. These filaments are used as feedstock materials in fused filament fabrication based 3DP for the development of FGSFs. Scanning electron microscopy analysis was performed on the freeze-dried samples to observe filler sustainability. Furthermore, the density, critical buckling load (Pcr), natural frequency (fn) and damping factor of FGSFs were evaluated. The critical buckling load (Pcr) of the FGSFs was estimated using the double-tangent method and modified Budiansky criteria.

Findings

The density of FGSFs decreased with increasing filler percentage. The mechanical buckling load increased with the filler percentage. The natural frequency corresponding to the first mode of the FGSFs exhibited a decreasing trend with an increasing load in the pre-buckling regime and an increase in post-buckled zone, whereas the damping factor exhibited the opposite trend.

Originality/value

The current research work is valuable for the area of 3D printing by developing the functionally graded foam based sandwich beams. Furthermore, it intended to present the buckling behavior of 3D printed FGSFs, variation of frequency and damping factor corresponding to first three modes with increase in load.

Details

Rapid Prototyping Journal, vol. 29 no. 10
Type: Research Article
ISSN: 1355-2546

Keywords

Article
Publication date: 17 December 2018

Sheshadri Chatterjee, Arpan Kumar Kar, Yogesh K. Dwivedi and Hatice Kizgin

The purpose of this paper is to identify the factors influencing the citizens of India to prevent cybercrimes in the proposed Smart Cities of India.

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Abstract

Purpose

The purpose of this paper is to identify the factors influencing the citizens of India to prevent cybercrimes in the proposed Smart Cities of India.

Design/methodology/approach

A conceptual model has been developed for identifying factors preventing cybercrimes. The conceptual model was validated empirically with a sample size of 315 participants from India. Data were analyzed using structural equation modeling with SPSS and AMOS softwares.

Findings

The study reveals that the “awareness of cybercrimes” significantly influences the actual usage of technology to prevent cybercrimes in Smart Cities of India. The study reveals that government initiative (GI) and legal awareness are less influential in spreading of the awareness of cybercrimes (AOC) to the citizens of the proposed smart cities.

Research limitations/implications

The conceptual model utilizes two constructs from the technology adoption model, namely, perceived usefulness and ease of use. The study employs other factors such as social media, word of mouth, GIs, legal awareness and organizations constituting entities spreading awareness from different related literature works. Thereby, a comprehensive theoretical conceptual model has been proposed which helps to identify the factors that may help in preventing cybercrimes.

Practical implications

This study provides an insight to the policy maker to understand several factors influencing the AOC of the citizens of the proposed Smart Cities of India for the prevention of cybercrimes.

Originality/value

There are few existing studies analyzing the effect of AOC to mitigate cybercrimes. Thus, this study offers a novel contribution.

Details

Information Technology & People, vol. 32 no. 5
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 18 April 2016

Asoke Dey, B.S. Vijayaraman and Jeong Hoon Choi

Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about…

2030

Abstract

Purpose

Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about adopting RFID technologies. These are cost, return on investment, privacy and other technology issues. This study examines RFID adoption in health-care industry based on the Technology-Organization-Environment framework. This paper aims to demonstrate how US hospitals are adopting RFID technologies and make recommendations, using empirical data.

Design/methodology/approach

An online survey was sent to Chief Information Officers and the top information technology (IT) executives of US acute care hospitals to determine the extent to which hospitals have implemented RFID technologies including the reasons, concerns and applications of RFID technologies, and the antecedents of RFID adoption in hospitals.

Findings

The study found that a high percentage of respondents have adopted or are considering adopting RFID technology as a new management tool. Organizational and technological factors have strong positive influence on adoption, whereas environmental factors do not significantly affect the adoption decisions. The main reasons for implementing RFID technology are improved hospital operations, including inventory management, asset control, workflow and patient flow. Some of the concerns are cost of RFID tags and cost associated with implementation.

Research limitations/implications

This study is limited to a small sample (n = 86) of US hospitals. This study should continue to be replicated in the future, as adoption of RFID technologies matures in the health-care sector.

Originality/value

This study informs health-care managers on the challenges and opportunities of RFID by identifying motivations, barriers and issues related to RFID adoption. The findings of this study will expand the emerging literature and provide direction to academicians for further research in technology adoption.

Details

Management Research Review, vol. 39 no. 4
Type: Research Article
ISSN: 2040-8269

Keywords

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