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Article
Publication date: 26 June 2020

Yuan Sun, Mengjie Zhu and Anand Jeyaraj

Enterprise social media (ESM) are widely adopted in the organizations with the aim of improving employees' work performance. The purpose of this paper is to investigate…

Abstract

Purpose

Enterprise social media (ESM) are widely adopted in the organizations with the aim of improving employees' work performance. The purpose of this paper is to investigate the moderating effects of work context characteristics on the relationships between proactive motivations and usage behaviors of ESM communication and task collaboration feature sets.

Design/methodology/approach

Questionnaire surveys were used to gather data from 307 randomly chosen Chinese employees, who were also ESM users. The research model was examined using linear regression methods with the SPSS 24 software package.

Findings

The results indicate that work context characteristics (i.e. task interdependence and perceived organizational support) had significant moderating effects on the relationships between proactive motivations and usage behaviors.

Originality/value

By extending the model of proactive motivation to the ESM context, this study directly addresses how users can be energized to use ESM features.

Details

Industrial Management & Data Systems, vol. 120 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 19 August 2022

Yassine Jadil, Anand Jeyaraj, Yogesh K. Dwivedi, Nripendra P. Rana and Prianka Sarker

In recent years, the proliferation of social commerce (s-commerce) has attracted many researchers to investigate the drivers of individuals' intentions. However, the…

Abstract

Purpose

In recent years, the proliferation of social commerce (s-commerce) has attracted many researchers to investigate the drivers of individuals' intentions. However, the empirical results reported in these studies were fragmented and inconsistent. This has led various meta-analyses to synthesize these findings, but without including a large number of s-commerce studies. In addition, investigating meta-analytically the effects of moderators such as the six dimensions of Hofstede's national culture is still lacking.

Design/methodology/approach

Drawing on nine theories and models, this meta-analysis aims to summarize the findings reported in 109 s-commerce studies published between 2011 and 2021 and to examine the moderating role of national culture. The correlation coefficient (r) has been used as the main effect size for this study. Based on the random-effects method, the CMA V3 software has been employed to calculate the weighted mean effect sizes.

Findings

The meta-analysis results showed that all the 11 hypothesized direct relationships are positive and significant. The moderator results also revealed that five out of six cultural dimensions significantly moderate the examined associations.

Originality/value

This research serves to enrich the existing s-commerce literature by addressing contradictory and mixed results reported in the empirical studies. This study is one of the first of its kind to investigate the role of Hofstede's six cultural dimensions as moderators in the field of s-commerce using the meta-analytic techniques.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 30 March 2021

Mengyi Zhu, Yuan Sun, Anand Jeyaraj and Jie Hao

This study aims to explore whether and how task characteristics affect employee agility in the context of enterprise social media (ESM).

Abstract

Purpose

This study aims to explore whether and how task characteristics affect employee agility in the context of enterprise social media (ESM).

Design/methodology/approach

Adopting the social network ties perspective, this study examines how task characteristics (i.e. task complexity, task interdependence and task non-routineness) affect employee agility by promoting their social network ties (i.e. instrumental ties and expressive ties) and how ESM visibility moderates their relationships. Data gathered from 341 ESM users in workplaces were analyzed using Smart-PLS 3.2.

Findings

First, task complexity, task interdependence and task non-routineness have positive effects on instrumental and expressive ties, which in turn influences agility; Second, instrumental ties have a stronger effect on employee agility relative to expressive ties; Finally, ESM visibility positively moderates the effects of task complexity and task non-routineness on social network ties.

Practical implications

The findings provide guidance for organizational managers on how to use task characteristics and ESM to improve employee agility, as well as insights for social media designers to optimize ESM functions to improve agility.

Originality/value

This study provides empirical evidence to explain the roles of task characteristics and social network ties in influencing employee agility, thus clarifying the inconsistent findings in extant research. The moderating effects of ESM visibility on the relationships between task characteristics and social network ties are also examined, thus providing further insights on the positive role of ESM in organizations.

Details

Internet Research, vol. 31 no. 3
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 15 October 2019

Jindi Fu, Rong-An Shang, Anand Jeyaraj, Yuan Sun and Feng Hu

Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based…

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Abstract

Purpose

Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM.

Design/methodology/approach

This study is based on a survey consisting of 556 usable responses. Regression methods are applied to analyze the data.

Findings

This study finds strong support for the positive impact of task-technology fit on ESM usage. Considering separately, task equivocality had no impact; task interdependence had a negative effect on ESM usage; bridging social capital had a positive effect; and bonding social capital had a marginal impact on ESM usage.

Research limitations/implications

This research incorporated social capital into discussions of task-technology fit. A 2×2 matrix based on task equivocality and task interdependence was developed, which may be extended to other contexts or technologies.

Practical implications

ESM implementation should account for both task environments and the appropriate technology affordances. Individuals access bridging social capital to a greater extent than bonding social capital using ESM, and they do not use ESM when the task environments alone are considered.

Originality/value

This is an original study that considers task environments and technology affordances in the context of ESM usage. The findings offer valuable and timely contributions to both scholars and practitioners.

Details

Journal of Enterprise Information Management, vol. 33 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 16 April 2019

Yuan Sun, Xinjie Zhou, Anand Jeyaraj, Rong-An Shang and Feng Hu

Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline…

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Abstract

Purpose

Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline the potential of ESMPs in both enabling and hindering knowledge sharing from the perspective of affordances.

Design/methodology/approach

This is a conceptual paper which integrates the literature on ESMPs’ affordances and knowledge sharing.

Findings

This paper finds that prior research on affordances only considered artifacts without much attention on the role of individual goals and organizational context. ESMPs may both enable and hinder knowledge sharing by affording different user behaviors contingent on artifacts, individual goals and organizational context.

Practical implications

The results of the paper will help managers and ESMPs designers to better understand the potential of ESMPs and pay attention to the positive and negative impacts of ESMPs in the process of knowledge sharing.

Originality/value

The paper derives a new categorization of affordances based on individual goals and organization context and portrays a model to describe how and when these affordances enable knowledge sharing through the development of transactive memory system and social capital and hinder knowledge sharing through overload, groupthink and privacy invasion.

Details

Journal of Enterprise Information Management, vol. 32 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 17 December 2018

Sheshadri Chatterjee, Arpan Kumar Kar, Yogesh K. Dwivedi and Hatice Kizgin

The purpose of this paper is to identify the factors influencing the citizens of India to prevent cybercrimes in the proposed Smart Cities of India.

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Abstract

Purpose

The purpose of this paper is to identify the factors influencing the citizens of India to prevent cybercrimes in the proposed Smart Cities of India.

Design/methodology/approach

A conceptual model has been developed for identifying factors preventing cybercrimes. The conceptual model was validated empirically with a sample size of 315 participants from India. Data were analyzed using structural equation modeling with SPSS and AMOS softwares.

Findings

The study reveals that the “awareness of cybercrimes” significantly influences the actual usage of technology to prevent cybercrimes in Smart Cities of India. The study reveals that government initiative (GI) and legal awareness are less influential in spreading of the awareness of cybercrimes (AOC) to the citizens of the proposed smart cities.

Research limitations/implications

The conceptual model utilizes two constructs from the technology adoption model, namely, perceived usefulness and ease of use. The study employs other factors such as social media, word of mouth, GIs, legal awareness and organizations constituting entities spreading awareness from different related literature works. Thereby, a comprehensive theoretical conceptual model has been proposed which helps to identify the factors that may help in preventing cybercrimes.

Practical implications

This study provides an insight to the policy maker to understand several factors influencing the AOC of the citizens of the proposed Smart Cities of India for the prevention of cybercrimes.

Originality/value

There are few existing studies analyzing the effect of AOC to mitigate cybercrimes. Thus, this study offers a novel contribution.

Details

Information Technology & People, vol. 32 no. 5
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 18 April 2016

Asoke Dey, B.S. Vijayaraman and Jeong Hoon Choi

Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns…

1949

Abstract

Purpose

Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about adopting RFID technologies. These are cost, return on investment, privacy and other technology issues. This study examines RFID adoption in health-care industry based on the Technology-Organization-Environment framework. This paper aims to demonstrate how US hospitals are adopting RFID technologies and make recommendations, using empirical data.

Design/methodology/approach

An online survey was sent to Chief Information Officers and the top information technology (IT) executives of US acute care hospitals to determine the extent to which hospitals have implemented RFID technologies including the reasons, concerns and applications of RFID technologies, and the antecedents of RFID adoption in hospitals.

Findings

The study found that a high percentage of respondents have adopted or are considering adopting RFID technology as a new management tool. Organizational and technological factors have strong positive influence on adoption, whereas environmental factors do not significantly affect the adoption decisions. The main reasons for implementing RFID technology are improved hospital operations, including inventory management, asset control, workflow and patient flow. Some of the concerns are cost of RFID tags and cost associated with implementation.

Research limitations/implications

This study is limited to a small sample (n = 86) of US hospitals. This study should continue to be replicated in the future, as adoption of RFID technologies matures in the health-care sector.

Originality/value

This study informs health-care managers on the challenges and opportunities of RFID by identifying motivations, barriers and issues related to RFID adoption. The findings of this study will expand the emerging literature and provide direction to academicians for further research in technology adoption.

Details

Management Research Review, vol. 39 no. 4
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 26 August 2014

Mohammad Alamgir Hossain

In the literature, a number of models have been developed that explain the adoption behavior of a technological innovation. Similarly, most research explaining the…

Abstract

Purpose

In the literature, a number of models have been developed that explain the adoption behavior of a technological innovation. Similarly, most research explaining the continuance behavior of an information system (IS) ignores the adoption processes. It is observed that researchers seem uninterested in explaining the extension of an IS. The purpose of this paper is to develop an integrated model that explains the adoption, continuance, and extension of a technological innovation – taking radio frequency identification (RFID) as the case.

Design/methodology/approach

Motivated by the exploratory nature of the current research, a qualitative field-study approach is adopted.

Findings

Technology-organization-environment (TOE) factors influence RFID adoption while continuance is dependent on confirmation from the initial adoption. Finally, the extension decision is influenced by the TOE factors, self-efficacy, and situational factors.

Research limitations/implications

The research was conducted in eight livestock farms in Western Australia and hence the factors explored can be location specific. This is the first methodological initiative explaining the extension behavior of a technological innovation.

Practical implications

IS researchers may gain insight toward understanding the diffusion of innovation in the agricultural sector while agricultural agencies and farms can use the findings for their extension plan.

Originality/value

This study is a single initiative developing an integrated model that explains the adoption diffusion of a technological innovation.

Details

Business Process Management Journal, vol. 20 no. 5
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 5 February 2018

Sunil Kumar, Ashwani Dhingra and Bhim Singh

The purpose of this paper is to present a road map to implement Lean-Kaizen concept using value stream mapping (VSM) to identify hidden continuous improvement…

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Abstract

Purpose

The purpose of this paper is to present a road map to implement Lean-Kaizen concept using value stream mapping (VSM) to identify hidden continuous improvement opportunities in a small and medium-sized enterprise (SME) located at the non-capital region of India.

Design/methodology/approach

From the collected data, a current state map was prepared that indicated the current operating situation of selected SME. The takt time was calculated and those processes which attained higher cycle time (C/T) than takt time were identified. The continuous flow processing was achieved by adjusting C/T of each process and supermarket pull system was developed to control the production at the workstations. Finally, a future state map was developed that served as a guide for future lean activities. Few problems were identified to realize the future state. The “5-why” analysis was used for identifying root causes of these problems and Kaizen events were proposed as solutions. In this case study, one Kaizen event was identified in which brainstorming technique was used to control the variation caused by unorthodox fixture design for clamping and de-clamping of case product and thus eliminated non-value-added activities performed by the operator on a milling machine.

Findings

Before and after implementation of value stream map, the data obtained were analyzed and eliminated rework time, reduced inventory level, reduced lead time and C/T, improved productivity and product quality are presented as finding. Lean-Kaizen provides a better chance for every individual of the industry to have a hand in achieving organization’s goals to attain continuous progress in productivity and quality of the product. Even good understanding of the concept of lean tools and techniques by SMEs, the employee willingness and motivation to identify and eliminate wastes are found feeble.

Originality/value

This study is among best practices to identify hidden improvement opportunities in the regular production of the product to increase productivity and improve quality using value stream map. The research paper gives useful understandings to the lean implementers, Kaizen identifiers, consultants and researchers.

Details

Journal of Engineering, Design and Technology, vol. 16 no. 1
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 6 August 2020

Mojtaba Talafidaryani

While the dynamic capabilities perspective is the most cited strategic theory in the information systems field of research, little effort has been made to review and…

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Abstract

Purpose

While the dynamic capabilities perspective is the most cited strategic theory in the information systems field of research, little effort has been made to review and integrate the associate literature of this perspective in the field. Accordingly, this paper aims to systematically analyze the information systems literature on dynamic capabilities and provide a holistic understanding of the topical composition and trend of dynamic capabilities studies in information systems research.

Design/methodology/approach

Using latent Dirichlet allocation as the text analysis algorithm, the author conducted a topic modeling of the dynamic capabilities corpus in the information systems field of research to quantitatively review, summarize and classify the prior literature. The review covered 191 articles published on dynamic capabilities between 1998 and 2018 in pioneering information systems journals and conference proceedings.

Findings

In accordance with the topic modeling results, the topical composition of the dynamic capabilities corpus in information systems research dominantly includes seven themes titled T1. Information systems value, T2. Information systems change, T3. Digitalization, T4. Information systems agility, T5. Big data, T6. Information systems innovation and T7. Information systems alignment. Also, the overall and topical trend of dynamic capabilities studies in the information systems field of research were revealed. The trends indicated that the investigated domain and its prominent sub-domains have generally had positive productivity over the past years.

Originality/value

The current study contributes to the domain by developing knowledge and improving literature on dynamic capabilities in information systems research, discovering the main topics of interest for information systems researchers to deploying the dynamic capabilities perspective in their studies, and prioritizing the future information systems research on dynamic capabilities based on the identified trends of topics.

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