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The aim of this study is an exploration of the behavioural addictions to work (workaholism) and to use of technology (technolophilia), particularly as they overlap in managers' work routines and expectations placed on their employees.

The paper presents a qualitative analysis of managers' comments from structured interviews and focus groups in several countries.

This research culminated in a model of various adaptations to both work pressure and need to use technology in today's business work, including the potential to over‐adapt or lapse into a pattern of addiction.

The consolidation of multi‐disciplinary literature and the framework of the model will serve as a reference points for continuing research on behavioural addictions related to work and technology.

Human resource professionals concerned with employee well‐being can utilize the components of this model to proactively recognize problems and generate remedies. Specific suggestions are offered to offset undesirable adaptations.

This is the first study to focus on the mutually reinforcing addictions to work and use of technology – an important step forward in recognizing the scope of the issue and generating further research with practical application in business world.

This paper aims to show how instant messaging (IM) service providers are helping and hindering societal mental health among young adults. That is, IM services provide users with an ability to obtain instantaneous and inexpensive support in their time of need. However, excessive internet usage may place IM users at risk of experiencing symptoms associated with internet addiction and adult attention deficit hyperactivity disorder (ADHD).

The authors propose a framework obtained from coding qualitative data. They test the framework with structural equation methodology and latent mean analysis from data collected from younger‐aged Chinese and American IM users in two studies.

Younger‐aged IM users in both China and the US obtain social support from their virtual networks. However, both groups of IM users show signs of elevated levels of internet addiction and of being at risk of experiencing symptoms associated with ADHD.

Excessive IM and internet usage may hinder young adults' mental health, and the problem is likely to grow in the future. The work confirms recent trends in US psychology to consider internet addiction a mental health disorder.

Both service and public health researchers are encouraged to consider the impact of technological services, including internet usage and IM, on consumer health and well‐being. People with ADHD are particularly susceptible to internet addiction; thus, technological services may be damaging society's mental health.

The paper illustrates how researchers can engage in transformative service research, referring to research with implications that affect global consumer health and well‐being. The work also shows a “dark side” to services and the unintended consequences of service technology on public health. Both topics have not been explored in service research.

Purpose – The chapter examines the historical pattern of interconnections between drug policy, research, and treatment in light of recent theoretical developments in the medicalization thesis advanced in the sociology of medicine.

Methodology/approach – The chapter uses interpretive methods to examine how the social construction of addiction as a “chronic, relapsing brain disorder” converges with or diverges from the conceptual framework offered by sociological theorists of medicalization and biomedicalization.

Findings – The approach adopted shows how the meanings of the bio/medicalization of addiction shifted and circulated within and beyond the institutions developed to respond to drug addiction as a hybrid social, medical, and biomedical condition during the 20th century.

Social implications – Bio/medical frameworks for addiction are the outcome of historical attempts to influence public attitudes and develop effective methods to treat and prevent this “disease” in ways that would positively affect the quality of life of people living with addictions.

Originality/value – This original contribution addresses both strengths and limitations of bio/medical models, assessing how their influence has changed over time.

To explore whether workaholism seems to be a pre‐requisite for success in the high‐technology industry.

Survey results from a team of fourteen managers are used as a case study, to examine tendencies believed to relate to workaholism. A variety of cross comparisons are presented as scatter plots to frame the discussion, along with composite profiles of individual managers.

While some of the managers seemed to represent the archetypal workaholic, some were quite the opposite. Others classified as either moderate or at‐risk.

Study took place within one company and using measures taken within a relatively short time span of several months. Statistical comparisons were not possible with a group of 14. The management group was exclusively male, eliminating any potential for gender comparisons.

These managers had proven success within the same company and a high demand industry. Yet some did not display workaholic characteristics, refuting the idea that a demanding and fast‐paced environment requires one must be a workaholic to succeed.

Multiple measurement scales are used to develop composite profiles based on various aspects suggesting workaholism. This is an important examination of differences among managers within a context often cited as supporting, or perhaps requiring, workaholic tendencies. These examples indicate that employees need not sacrifice all else for work in order to get ahead.

The purpose of this paper is to aid employers and HR professionals in addressing the opioid epidemic, by examining the economic burden of addiction and its impact on the workplace, and it presents solutions based on a clinical approach to treatment and prevention of substance abuse.

The paper undertakes a review of current opioid addiction statistics provided by various professional organizations and the US government to assess the scope of opioid addiction and its effects on the US economy. Solutions to the growing issue of addiction are based on the author’s clinical experience within the pharmacy benefits space.

Opioid addiction costs employers an estimated $18bn annually and incurred $1tn in expenses overall in the US between the years 2001 and 2017. These figures account for factors such as medical expenses, lost productivity and loss of life. The opioid crisis has led to a significant decline in workforce participation (20 per cent among men and 25 per cent among women), making it difficult for employers to find and keep qualified workers.

In this article, the author discusses means by which employers and HR professionals can protect and retain employees in the face of a national epidemic of addiction to prescription opioids. Solutions encompass not only how to identify and address existing substance abuse, but how to prevent addiction through employee education and close clinical coordination with partners such as an organization’s pharmacy benefits manager.

The phenomenon of mobile social networking site (SNS) addiction has become increasingly severe nowadays and brings adverse outcomes to users’ daily life and work efficiency. However, there are relatively few research probes into the formation process of mobile SNS addiction behavior, and how demographic factors (e.g. gender and age) influence users’ addiction behavior. Adopting the stimulus–organism–response (S–O–R) framework, this study examines the effects of three types of technological functions (enjoyment, sociability and information value) on flow in relation to mobile SNS addiction. The authors further proposed gender and age as moderators, which play important roles in influencing the formation of mobile SNS addiction behavior.

This study examines the formation of mobile SNS addiction with a particular focus on the WeChat app. The authors use a field survey study conducted in China with 351 subjects of WeChat app users to examine thestudy model.

The results demonstrate that addictive behavior is determined by users’ flow states of using mobile SNS. The flow states, in turn, are influenced by three types of technological functions (enjoyment, sociability and information value). In addition, gender and age act as vital moderators in the model.

First, the authors empirically examine the formation of SNS addiction on the mobile device by adopting the S–O–R framework, which may enrich the addiction literature. Second, the authors reveal the moderating roles of age and gender in affecting the formation process of addiction behavior further. The findings of this research deepen our understanding of users’ addiction behavior. Third, the findings also offer rich insights to prevent mobile SNS addiction.

Purpose – Since the mid-20th century, drug addiction in America has increasingly been redefined as a disease and diagnosed as a widespread yet treatable disorder. The idiosyncrasies of addiction as a disease, however, have tended to block the journey of the addict from stigmatized moral failure to therapeutic reprieve. Centering in on the process of the “court-led diagnosis” of addiction, this qualitative case study uses ethnography and interviewing at a county drug court and one of its “partner” therapeutic communities to examine the process in detail, from the first negotiations between treatment and court personnel over the eligibility of the client, to the gradual inculcation of an addict identity by means of intensive cognitive education and behavioral modification.

Methodology/approach – Qualitative: ethnography and interviews.

Findings – We demonstrate that a shift from moral judgment to therapeutic sympathy is particularly unlikely for the fast-growing mass of criminal offenders whose diagnosis is spearheaded by the state in the form of the therapeutic jurisprudence of the drug court. For this group, the emphasis on the need for comprehensive resocialization and the close cooperation between the intimacies of therapeutic “rehab” and the strong arm of criminal justice “backup” not only maintains, but intensifies, moral tutelage, and stigmatization.

Social implications – The convergence of drug treatment and criminal justice tends to produce yet another stigmatizing biologization of poverty and race, lending scientific validity to new forms of criminalizing and medicalizing social hardship.

This paper considers future developments for Addictions Nursing. The aim of this paper is to provide a personal vision of two possible developments for Addictions Nurses, which will promote greater global working and improve the care received by service users and communities. The paper addresses the threats to public health posed by substance misuse, the wide number of diverse roles nurses undertake in addressing the problems which arise, and makes a number of suggestions about the development of nursing to maximise its impact on public health. The paper makes a number of recommendations:▪ promote international collaboration to develop the effectiveness of Addictions Nurses — by the strategic use of Work‐Based Learning and Rotation Schemes via ‘The Spiral of Excellence Model of Rotation Schemes’ (www.nurserotation.com)▪ promote international collaboration to develop Addiction Nurse prescribing using the ‘ABC Model of Addictions Nurse Prescribing’▪ Network Addictions Nurse Organisations — use the ‘AMM‐IN’ model of working, and support the work of The International Network of Nurses (TINN) Interested in Alcohol, Tobacco and Drug Misuse (www.tinnurses.org)▪ actively influence ICN, WHO, UN to promote public health approaches to substance misuse▪ promote service user and carer involvement in decision‐making▪ challenge the ‘divide and conquer’ approach to substance misuse — ‘tobacco, alcohol or drugs model of disease promotion yet again’ ie the ‘TAD‐DPY’ approach▪ actively challenge short‐termism in strategic workforce development, and in particular the ‘AM‐HRD’ model of human resource development.

Purpose – Reality TV shows that feature embodied “transformations” are popular, including Intervention, a program that depicts therapeutic recovery from addiction to “health.” The purpose of this chapter is to address the ways whiteness constitutes narratives of addiction on Intervention.

Methodology – This analysis uses a mixed methodology. I conducted a systematic analysis of nine (9) seasons of one hundred and forty-seven (147) episodes featuring one hundred and fifty-seven individual “addicts” (157) and logged details, including race and gender. For the qualitative analysis, I watched each episode more than once (some, I watched several times) and took extensive notes on each episode.

Findings – The majority of characters (87%) are white, and the audience is invited to gaze through a white lens that tells a particular kind of story about addiction. The therapeutic model valorized by Intervention rests on neoliberal regimes of self-sufficient citizenship that compel us all toward “health” and becoming “productive” citizens. Such regimes presume whiteness. Failure to comply with an intervention becomes a “tragedy” of wasted whiteness. When talk of racism erupts, producers work to re-frame it in ways that erase systemic racism.

Social implications – The whiteness embedded in Intervention serves to justify and reinforce the punitive regimes of controlling African American and Latina/o drug users through the criminal justice system while controlling white drug users through self-disciplining therapeutic regimes of rehab.

Originality – Systematic studies of media content consistently find a connection between media representations of addiction and narratives about race, yet whiteness has rarely been the critical focus of addiction.

This paper aims to describe the impact of the COVID-19 containment measures on the provision of drug treatment and harm reduction services in European prisons in15 countries during the early phase of the pandemic (March –June 2020).

The paper is based on a mixed method research approach that triangulates different data sources, including the results of an on-line survey, the outcome of a focus group and four national case studies.

The emergence of COVID-19 led to a disruption in prison drug markets and resulted in a number of challenges for the drug services provision inside prison. Challenges for health services included the need to maintain the provision of drug-related interventions inside prison, while introducing a range of COVID-19 containment measures. To reduce contacts between people, many countries introduced measures for early release, resulted in around a 10% reduction of the prison population in Europe. Concerns were expressed around reduction of drug-related interventions, including group activities, services by external agencies, interventions in preparation for release and continuity of care.

Innovations aimed at improving drug service provision included telemedicine, better partnership between security and health staff and an approach to drug treatment more individualised. Future developments must be closely monitored.

The paper provides a unique and timely overview of the main issues, challenges and initial adaptations implemented for drug services in European prisons in response to the COVID-19 pandemic.