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Article
Publication date: 4 October 2022

Akshay Patidar, Monica Sharma, Rajeev Agrawal and Kuldip Singh Sangwan

Creating visibility in the supply chain (SC) helps in making it resilient. Integrating the SC with Industry 4.0 key enabling technologies creates visibility and sustainability in…

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Abstract

Purpose

Creating visibility in the supply chain (SC) helps in making it resilient. Integrating the SC with Industry 4.0 key enabling technologies creates visibility and sustainability in SCs. It also fosters intelligent decision-making, thereby making a SC smart. However, how Industry 4.0 technologies affect key performance indicators (KPIs) of a resilient SC and may help achieve sustainability is rarely studied.

Design/methodology/approach

Sixteen KPIs were identified from the literature review and analyzed using fuzzy analytic hierarchy process (FAHP) using expert opinions. Further, a sensitivity analysis was conducted for the KPIs by varying the weightage of the criteria. Later, KPIs results were analyzed, and (1) how and which Industry 4.0 technology helps improve the KPI? (2) Resilience relationship with sustainability? were discussed.

Findings

The analyses show that the time-oriented (TO) is an essential criterion and organizational (OR) is the less important comparatively. Lead time, time to market and risk assessment frequency are the top KPIs that need a focus. Blockchain, Big Data and Cyber-physical systems enhance KPI's value and, in turn, foster economic, environmental and social sustainability of the SC and help in better decision making in terms of smart contracts, better forecasting and enhanced real-time information sharing.

Originality/value

Identification of the KPIs, the impact of Industry 4.0 technologies and the impact on sustainability; this kind of interplay is rarely evident in the literature. Understanding the findings of this research will help managers develop smart systems that may work intelligently to overcome risks associated and enhance sustainability. Academicians can use the findings and conduct future research that can overcome the limitations of this research.

Details

Management of Environmental Quality: An International Journal, vol. 34 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 25 January 2023

Ramesh Chand, Vishal S. Sharma, Rajeev Trehan and Munish Kumar Gupta

The purpose of this study is to find the best geometries among the cylindrical, enamel and honeycomb geometries based upon the mechanical properties (tensile test, compression…

Abstract

Purpose

The purpose of this study is to find the best geometries among the cylindrical, enamel and honeycomb geometries based upon the mechanical properties (tensile test, compression test and shear test). Further this obtained geometry could be used to fabricate products like exoskeleton and its supporting members.

Design/methodology/approach

The present research focuses on the mechanical testing of cylindrical, enamel and honeycomb-shaped parts fabricated through multi-jet printing (MJP) process with a wall thickness of 0.26, 0.33, 0.4 and 0.66 mm. The polymer specimens (for tensile, compression and shear tests) were fabricated using a multi-jet fusion process. The experimental results were compared with the numerical modelling. Finally, the optimal geometry was obtained, and the influence of wall thicknesses on various mechanical properties (tensile, compression and shear) was studied.

Findings

In comparison to cylindrical, enamel structures the honeycomb structures required less time to fabricate and had lower tensile, compressive and shear strengths. The most efficient geometry for fully functional parts where tensile, compressive and shear forces are present during application – cylindrical geometry is preferred followed by enamel, and then honeycomb. It was found that as the wall thickness of various geometries was increased, their ability to withstand tensile, compressive and shear loads also enhanced. The enamel shape structure exhibits greater strain energy storage capacity than other shape structures for compressive loads, and the strength to resist the compressive load will be lower. In the case of cylindrical geometries for tensile loading, the resisting area toward the loading will be higher in comparison to honeycomb- and enamel-based structures. At the same time, the ability to store the stain energy is less. The results of the tensile, compression and shear load finite element analysis using ANSYS are in agreement with those of the experiments.

Originality/value

From the insight of literature review, it is found that a wide range of work is done on fused deposition modeling (FDM) process. But in comparison to FDM, the MJP provide the better dimensional accuracy and surface properties (Lee et al., 2020). Therefore, it is observed that past research works not incorporated the effect of wall thickness of the embedded geometries on mechanical properties of the part fabricated on MJP (Gibson, n.d.). Hence, in this work, effect of wall thickness on tensile, compression and shear strength is considered as the main factor for the honeycomb, enamel and cylindrical geometries.

Article
Publication date: 10 November 2023

Yogesh Sharma and Rajeev Sijariya

The purpose of this study is to examine the trends and developments of subscription business models (SBMs) over the past two decades.

Abstract

Purpose

The purpose of this study is to examine the trends and developments of subscription business models (SBMs) over the past two decades.

Design/methodology/approach

The study extracted 469 documents (articles and reviews) from the Scopus database during 2000–2022 and analysed 132 documents (articles and reviews). A bibliometric methodology of scientific mapping was employed, including a cluster analysis based on the bibliographic coupling of documents. Content analysis was also conducted to reveal emerging trends in SBMs.

Findings

The study revealed six emerging themes in SBMs related to consumer behaviour, digital advertising, online news media, journal publications, circular economy and sustainability strategies.

Originality/value

The results of this study provide new and unique insights into the development and trends of SBMs over the past two decades and offer guidance for future researchers to investigate further the phenomenon of SBMs in emerging areas.

Details

Journal of Service Theory and Practice, vol. 34 no. 2
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 10 October 2022

Thamarassery Abduljaleel Jessin, A. Rajeev and R. Rajesh

Due to increasing uncertainty in the global business scenario, research on supply chain resilience is gaining significance. The outbreak of the COVID-19 pandemic has accelerated…

Abstract

Purpose

Due to increasing uncertainty in the global business scenario, research on supply chain resilience is gaining significance. The outbreak of the COVID-19 pandemic has accelerated and magnified the issues already pertaining in the supply chain thereby increasing the vulnerabilities in the network. This study attempts to build the concept of pseudo-resilience in supplier selection and evaluation for supply chain sustainability.

Design/methodology/approach

A combination of multi-criteria decision-making methods AHP and R is adopted, and an integrated method called Combined AHP–R method is used to identify and include the property of pseudo-resilience into supplier selection processes.

Findings

The authors identified various factors contributing to pseudo-resilience considering supplier selection process and found the most important attribute. Using the combined AHP–R method, the suppliers were evaluated, considering the attributes contributing to the pseudo-resilience of supply chains and best supplier was selected.

Originality/value

To the best of our knowledge, this is the first study addressing a supplier selection problem for sustainable supply chains, considering pseudo-resilience. Also, this is the first study to apply the AHP–R method for supplier selection in the resilience or sustainability context.

Details

International Journal of Emerging Markets, vol. 18 no. 6
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 23 September 2022

Pragati Sinha, Monica Sharma and Rajeev Agrawal

The objective of this paper is to synthesise the published literature on consumer awareness and acceptance of Sustainable Fashion (SF) and highlight that sustainability decisions…

3209

Abstract

Purpose

The objective of this paper is to synthesise the published literature on consumer awareness and acceptance of Sustainable Fashion (SF) and highlight that sustainability decisions taken across procurement, designing, manufacturing and retailing must include the consumer perspective of SF.

Design/methodology/approach

Systematic Literature Review (SLR) on sustainable fashion combined with consumer behavior was conducted. The study approach involved descriptive analysis, content analysis and theoretical analysis in the first section. The later sections focus on sustainability practices across the apparel supply chain that can foster acceptance of sustainable fashion.

Findings

In this review paper, five solutions that are typically used for leveraging consumer awareness and acceptance towards sustainable fashion are identified from the latest research papers: (1) attention to micro-sensitive factors (2) shared responsibilities (3) repositioning sustainable fashion for larger audience (4) positioning conscious fashion and (5) unified approach. These solutions are proposed as most important for achieving success in sustainable production and sustainable consumption (SPSC) for the fashion industry. Further, suggestions for how to embed sustainability related business decisions across sourcing, designing, manufacturing, distribution and recollection and retailing are also provided.

Practical implications

Through this research, a clear view emerges of the progression of publication and where future research should be directed to popularise sustainable fashion among consumers. Research findings and proposed solutions will be valuable inputs for brand managers, marketers and retailers as they conceive new plans and make decisions about addressing sustainability challenges in textile and apparel manufacturing firms.

Originality/value

This is a first of its kind of study on sustainable fashion that highlights the importance of understanding consumer behaviour in influencing sustainability decisions required across sourcing, designing, manufacturing and retailing to achieve substantial economic advantages in the fashion industry. End-to-end supply chain processes (i.e. procurement, design, manufacturing, marketing and retailing) are considered to identify several factors that influence consumer behavior in favor of sustainable fashion throughout the supply chain.

Details

Benchmarking: An International Journal, vol. 30 no. 9
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 21 July 2023

Deepak Datta Nirmal, K. Nageswara Reddy and Sujeet Kumar Singh

The main purpose of this study is to provide a comprehensive review and critical insights of the application of fuzzy methods in modeling, assessing and understanding the various…

Abstract

Purpose

The main purpose of this study is to provide a comprehensive review and critical insights of the application of fuzzy methods in modeling, assessing and understanding the various aspects of green and sustainable supply chains (SSCs).

Design/methodology/approach

The present study conducts a systematic literature review (SLR) and bibliometric analysis of 252 research articles. This study employs various tools such as VOSviewer version 1.6.10, Publish or Perish, Mendeley and Excel that aid in descriptive analysis, bibliometric analysis and network visualization. These tools have been used for performing citation analysis, top authors' analysis, co-occurrence of keywords, cluster and content analysis.

Findings

The authors have divided the literature into seven application areas and discussed detailed insights. This study has observed that research in the social sustainability area, including various issues like health and safety, labor rights, discrimination, etc. is scarce. Integration of the Industry 4.0 technologies like blockchain, big data analytics, Internet of Things (IoT) with the sustainable and green supply chain (GSC) is a promising field for future research.

Originality/value

The authors' contribution primarily lies in providing the integrated framework which shows the changing trends in the use of fuzzy methods in the sustainability area classifying and consolidating green and sustainable supply chain management (SSCM) literature in seven major areas where fuzzy methods are predominantly applied. These areas have been obtained after the analysis of clusters and content analysis of the literature presenting key insights from the past and developing the conceptual framework for future research studies.

Details

Benchmarking: An International Journal, vol. 31 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 8 November 2022

Rajeev Rathi, Mahender Singh Kaswan, Jiju Antony, Jennifer Cross, Jose Arturo Garza-Reyes and Sandra L. Furterer

Green lean six sigma (GLSS) is a sustainable development approach that leads to improved patient care with improved safety and quality of service to patients. This study aims to…

Abstract

Purpose

Green lean six sigma (GLSS) is a sustainable development approach that leads to improved patient care with improved safety and quality of service to patients. This study aims to identify, study, model and analyze GLSS success factors for the Indian health-care facility.

Design/methodology/approach

Interpretive structural modeling (ISM) and Impact Matrix Cross-Reference Multiplication Applied to a Classification analyses have been used to understand the hierarchical structure among the GLSS success factors. This enabled the development of dependency relationships between success factors, in particular, which factors support the development of other factors.

Findings

Specifically, this study found that the success factors “commitment of management” and “financial availability” are the most critical to GLSS implementation success, as they support the development of all other success factors. Meanwhile “embedding sustainable measures at each stage of the service”; “the capability and effectiveness of real-time data collection”; and “feedback and corrective actions” most directly support the GLSS implementation in the health-care facility and serve as the final indicators of implementation progress.

Research limitations/implications

The major implication of this research work lies in suggesting a direction for practitioners to execute the GLSS approach through a systematic understanding of classification and structural relationships among different enablers. This study also facilitates health-care managers to explore different GL wastes in hospitals and challenges to sustainability pursuits in health-care that assist in an organization’s efforts toward sustainable development.

Originality/value

This research work is the first of its kind that deals with the identification and analysis of the prominent factors that foster the inclusive implementation of GLSS within the health-care facility.

Details

International Journal of Lean Six Sigma, vol. 14 no. 4
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 31 January 2023

Rajeev Verma, Vikas Arya, Asha Thomas, Enrica Bolognesi and Jens Mueller

The purpose of this paper is to examine the role of green intellectual capital in fostering societal sustainability. Also, this study investigated how co-creational customer…

Abstract

Purpose

The purpose of this paper is to examine the role of green intellectual capital in fostering societal sustainability. Also, this study investigated how co-creational customer capital mediates the relationship between green intellectual capital and societal sustainability. The paper draws attention to co-creating customer capital and understanding its impact on societal sustainability in high-contact service startups.

Design/methodology/approach

Data were collected from responses from 376 high-contact service startup firms headquartered in the Indian subcontinent, particularly emerging markets. The proposed conceptual model was analyzed using the partial least squares structural equation modeling (PLS-SEM) approach. The analysis is based on primary data obtained from strategic-level employees.

Findings

The results highlight the impact of co-creational customer capital in the Green Intellectual Capital – Societal Sustainability (GICS) model. Green intellectual capital components significantly influence societal sustainability outcomes in the existence of co-created customer values. It establishes customer capital as an essential factor that mediates the relationship between green intellectual capital and societal sustainability.

Research limitations/implications

This research provides conceptualization and subsequent investigation of customer value creation in service-led startups. The construct co-creation is more appropriate for the service industry in common.

Practical implications

This paper establishes co-created customer capital as an enabler in transforming underlying components of green intellectual capital into societal sustainability measures. Firms may generate higher customer value by pooling green human and relational capital along with active customer response and shared knowledge. This creates an organizational asset termed co-created customer capital specific to service industries.

Originality/value

The article proposes a novel way to analyze customer value in service organizations. To the best of the authors’ knowledge, no study has looked at how co-creational customer capital could act as a mediator between green intellectual capital and societal sustainability in the service industry context, particularly for SMEs and startups from emerging economies. Co-created customer capital may be used as an instrument to overcome managerial challenges in the context of transforming green intellectual capital into societal capital.

Details

Journal of Intellectual Capital, vol. 24 no. 4
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 20 March 2023

Prakash Chandra Bahuguna, Rajeev Srivastava and Saurabh Tiwari

Human resource analytics (HRA) has developed as a new business trend and challenge, stressing the strategic relevance of human resource management (HRM) to senior management…

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Abstract

Purpose

Human resource analytics (HRA) has developed as a new business trend and challenge, stressing the strategic relevance of human resource management (HRM) to senior management executives. HRA is a process that uses statistical techniques, to link HR practices to organizational performance. The purpose of this study is to carry out recent development in HRA, bibliometric analysis and content analysis to present a comprehensive account of HRA to fill the gap in the evolution and status of its research.

Design/methodology/approach

The study is based on the recent advances in HRA in terms of it evolution and advancement by analyzing and drawing conclusions 480 articles retrieved from the Web of Science (WoS) database from 2003 to March 2022. The methodology is divided into four steps: data collection, analysis, visualization and interpretation. The study performed a rigorous bibliometric assessment of HRA using the bibliometric R-package and VOS viewer.

Findings

The findings based on the literature survey, and bibliometric analysis, reveal the path-breaking articles, the prominent authors, most contributing institutions and countries that have contributed to the HRA scholarship. The results show that the number of publications has significantly increased from 2015 onwards, reaching a maximum of 101 journals in 2021. The USA, China, India, Canada and the United Kingdom were the most productive countries in terms of the total number of publications. Human Resource Management Journal, Human Resource Management, International Journal of Manpower, and Journal of Organizational Effectiveness-People and Performance are the top four academic outlets in the field of HRA. Additionally, the study identifies four clusters of HRA research and the knowledge gaps in HRA scholarship.

Research limitations/implications

The present study is based on the articles retrieved from the WoS. The study underpins HRA research to understand the trends and presents a structured account. However, the study is not free from limitations. It is recommended that future research could be undertaken by combining WoS and Scopus databases to have a more detailed and comprehensive view. This study indicates that the field is still in its infancy stage. Hence, there is a need for more arduous research on the topic to help develop a better understanding of this field.

Originality/value

The findings of knowledge clusters will drive future researchers to augment the field. The evolution of the four clusters and their subsequent development will fill the gaps in the literature. This study enriches the HRA literature and the findings of this study may assist academicians, researchers and managers in furthering their research in the identified research clusters

Details

Benchmarking: An International Journal, vol. 31 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 4 April 2023

Vishwas Yadav, Mahender Singh Kaswan, Pardeep Gahlot, Raj Kumar Duhan, Jose Arturo Garza-Reyes, Rajeev Rathi, Rekha Chaudhary and Gunjan Yadav

The main purpose of this study is to explore different aspects of the Green Lean Six Sigma (GLSS) approach, application status and potential benefits from a comprehensive review…

Abstract

Purpose

The main purpose of this study is to explore different aspects of the Green Lean Six Sigma (GLSS) approach, application status and potential benefits from a comprehensive review of the literature and provide an avenue for future research work. This study also provides a conceptual framework for GLSS.

Design/methodology/approach

To do a systematic analysis of the literature, a systematic literature review methodology has been used in this research work. From the reputed databases, 140 articles were identified to explore hidden aspects of GLSS. Exploration of articles in different continents, year-wise, approach-wise and journal-wise was also done to find the execution status of GLSS.

Findings

This study depicts that GLSS implementation is increasing year by year, and it leads to considerable improvement in all dimensions of sustainability. Enablers, barriers, tools and potential benefits that foster the execution of GLSS in industrial organizations are also identified based on a systematic review of the literature.

Originality/value

The study’s uniqueness lies in that, to the best of the authors’ knowledge, this study is the first of its kind that depicts the execution status of GLSS, and its different facets, explores different available frameworks and provides avenues for potential research in this area for potential researchers and practitioners.

Details

International Journal of Lean Six Sigma, vol. 14 no. 4
Type: Research Article
ISSN: 2040-4166

Keywords

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