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The authors propose that small to medium‐sized enterprises (SMEs) need simpler, more people‐focused forms of project management than traditionally used by larger organizations. The authors have undertaken this research to identify to what extent SMEs use project management and what are the key components used.

Based on the results of the two previous stages of their research the authors formulate the three propositions about the use of project management in SMEs, which they test through a web‐based questionnaire.

More than 40 per cent of the turnover of small and micro‐sized companies is undertaken as projects, and in the first two years of their lives more than 60 per cent. People in these companies multi‐task, so these projects are managed by people for whom project management is not their first discipline. At a key stage of their development, SMEs undertake many projects managed by amateurs. A simplified version of project management should have requirements definition at its core, and practices for managing the work, duration and resources used. People focused methods which seek team member commitment are preferred.

The results should aid in the development of project management approaches for use by the non‐specialist project managers in SMEs. The authors have shown that different versions of project management may be required for micro‐sized and small companies (a micro‐lite version), and for medium‐sized companies (a lite version).

Project management theoreticians need to recognise that different versions of project management are required in different circumstances.

This study aims to offer insights into the state of research covering cybersecurity, cyber insurance and small- to medium-sized enterprises (SMEs). It examines benefits of insurance to an SME’s security posture, challenges faced, and potential solutions and outstanding research questions.

Research objectives were formulated, and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Protocol was used to perform a systematic literature review (SLR). A total of 19 papers were identified from an initial set of 451.

This research underscores the role of cybersecurity in the value proposition of cyber insurance for SMEs. The findings highlight the benefits that cyber insurance offers SMEs including protection against cyber threats, financial assistance and access to cybersecurity expertise. However, challenges hinder SME’s engagement with insurance, including difficulties in understanding cyber risk, lack of cybersecurity knowledge and complex insurance policies. Researchers recommend solutions, such as risk assessment frameworks and government intervention, to increase cyber insurance uptake/value to SMEs.

There is a need for further research in the risk assessment and cybersecurity practices of SMEs, the influence of government intervention and the effectiveness of insurers in compensating for losses. The findings also encourage innovation to address the unique needs of SMEs. These insights can guide future research and contribute to enhancing cyber insurance adoption.

To the best of the authors’ knowledge, this is the first SLR to comprehensively examine the intersection of cybersecurity and cyber insurance specifically in the context of SMEs.

The purpose of this paper is to investigate the implementation of corporate social responsibility (CSR) related activities in small to medium sized construction enterprises within Australia. Reasons behind the implementation level are also evaluated.

Quantitative and qualitative company level data from 28 Australian small to medium sized construction enterprises were collected using an in-depth questionnaire. Levels of CSR implementation in three aspects, namely, environmental, social and ethical, were measured. Each aspect was broken down into sub-areas and implementation scores were aggregated and normalised. Awareness level and concern for economic aspect, the two hypothesised reasons for level of implementation, were also measured. Non-parametric correlation analyses were used to examine the hypotheses.

The findings suggest small to medium-sized enterprises (SMEs) incorporate some aspects of CSR into their business activities even though they do not refer to the practices as CSR, as none of them have a formal CSR policy in place. Most SMEs in the construction industry implement ethical and economic aspect of CSR; however implementation across environmental and social issues is limited. Non-parametric correlation analyses show that higher awareness of CSR issues leads to higher levels of implementation and that concern about economic aspect is not a reason why CSR is not implemented into business practices.

Everett Rogers’ diffusion paradigm can also be applied to CSR implementation, but more research works are required to theoretically and empirically examine the relationships between CSR implementation and economic aspect.

It is apparent that there is a significant gap in the research regarding Australian SMEs and sustainability issues as the majority of the literature is focused upon large organisations even though the approaches taken by SMEs towards CSR are very different to those of large corporations. The SME business sector is a significant sector in terms of its environmental, economic and social impacts. Hence recognition of this sector is growing and is now becoming the focus of an agenda to promote the implementation of CSR practices in SMEs. This paper aims to provide useful and detailed information to add to what is currently an underdeveloped body of knowledge in this area.

The purpose of this (qualitative, multiple-case) study is to determine how small-to medium-sized enterprise (SME) leaders in Nigeria use information and communication technology (ICT) adoption as a business strategy to increase profitability and compete globally.

The participants for this study consisted of executive-level SME leaders who had the authority to approve ICT implementation within their respective organizations. Individual interviews were undertaken with participants to gain an understanding of their experience of determining the merits of and implementing ICT. The technology acceptance model, which specifies the relationship between perceived usefulness, perceived ease of use, attitude toward computer use and intention to use technology, was applied as a framework to explain the Nigerian SME’s ICT adoption strategies.

Four major themes emerged from the data analysis: ICT adoption factors, ICT roles and benefits, role of government and SME success factors. The findings of this study may help SME leaders and government leaders address many of the factors inhibiting the adoption of ICT in SMEs in Nigeria.

This study may ensure that SMEs are successful and able to create jobs, which in turn may help to promote socioeconomic development through adoption of ICT.

The findings from this study contribute to the knowledge base regarding factors that affect ICT adoption by SME leaders as a business strategy to increase profitability and compete globally, particularly within SMEs in Lagos, Nigeria. It further addressed the gap in existing literature regarding other factors such as the influence of culture on ICT adoption, cost of ICT implementation, available ICT skills, infrastructure and ICT knowledge gap as the primary impeding factors of ICT adoption in Nigerian SMEs.

The purpose of this paper is to compare the quality of work-life experiences of workers in construction firms of differing sizes and explored the work conditions and circumstances that impact upon the work-life experiences of workers in small-to-medium sized enterprises (SMEs) in the Australian construction industry.

Data were collected in two stages. First, data from a sub-set of construction industry workers were extracted from a large scale survey of workers in Victoria, Australia (the VicWAL survey). The survey measured work-life interference using the Australian Work and Life Index (AWALI). Next a subset of survey respondents was identified and interviewed to gain more detailed explanatory information and insight into work-life experiences.

The survey results indicated that respondents who reported working for a construction firm with between 16 and 99 employees reported significantly higher AWALI scores (indicating high work-life interference) than workers in organisations employing 15 or less or more than 100 workers. The follow-up interviews revealed that workers in small construction organisations were managed directly and personally by the business owner/manager and able to access informal work-life supports that were provided on an “as needs” basis. In comparison workers in medium-sized firms perceived higher levels of work pressure and an expectation that work would be prioritised over family life.

The research shows that the findings of work-life balance research undertaken in large construction organisations cannot be generalised to SMEs. Organisation size should also be treated as an important variable in work-life balance research in construction.

The research suggests that a better understanding of how workers in SME construction firms experience work-life balance is important in the design and development of work-life balance programs. In particular the challenges faced by workers as companies grow from SMEs require careful consideration and management.

Previous research has focused on the work-life balance experiences of employees in large construction firms. Little was previously known about the experiences of workers in SME construction firms. The research provides new insight into the work-life experiences of construction workers in organisations of varying sizes.

The purpose of this research is to investigate the combination of relational and organizational resource factors that influence small‐to‐medium‐sized firm satisfaction with their supply chain portfolio performance.

This research employs two complementary theoretical lenses frequently used in the explanation of relationship performance, resource‐based view of the firm and strategic behavior theory. The authors then used an international survey based in three Northern European countries to test their hypotheses with hierarchical linear regression.

The quantitative analysis supports all three hypotheses indicating that supply chain portfolio flexibility is an important determinant for small‐to‐medium‐sized firm satisfaction with supply chain portfolio performance. Additionally, firm alliance orientation and entrepreneurial orientation both significantly influence the relationship between supply chain flexibility and performance satisfaction.

This research is limited by the categorization of the supply chain portfolio flexibility types as high and low resource linkages by the researchers. Future research may look at additional ways to measure individual agreements and have firms categorize them according to resource requirements. However, the findings of this research provide a theoretical and empirical foundation through the application of resource‐based view of the firm and strategic behavior theory for future research in the area of small‐to‐medium‐sized firms and their satisfaction with supply chain portfolios.

Important managerial implications are found for small to medium‐sized firms and larger firms that work with them when managing portfolio satisfaction. This research indicates that it makes sense for managers to consider categorizing supply chain relationships similar to the way they categorize their end‐user relationships. This allows small‐to‐medium‐sized firms across the portfolio to be segmented into groups where appropriate relationship maintenance can take place and where more suitable satisfaction goals can be defined in terms of operational metrics.

The framework developed in this paper provides insights on small‐to‐medium‐sized firm satisfaction with supply chain portfolio performance. This research stimulates a new research stream towards an integrated theory of supply chain portfolio management.

The purpose of this paper is to compare and contrast the extent and nature of Vocational Education and Training (VET) vis‐à‐vis other forms of training in three size categories of small‐to‐medium‐sized enterprises (SMEs) from two industry sectors.

The longitudinal panel data employed in this paper are drawn from the Business Longitudinal Survey (BLS) conducted by the Australian Bureau of Statistics (ABS) over the four financial years 1994‐1995 to 1997‐1998.

The results indicate that less than half of the enterprises in the three‐size categories provide apprenticeship training and traineeships – and in the case of micro‐ and small business, VET in any other field for that matter ‐ or used any of the widely recognised providers of accredited VET. While there is a positive association between enterprise size and the implementation of VET, nonetheless, the results demonstrate that small business investment in structured VET is minimal. The results also show that significant size‐related and industry differences exist in training provision, methods, fields and providers in small business, with substantive differences occurring between small and medium‐sized firms.

This paper relied upon a secondary data source, and is limited by the VET variables available in the BLS.

The findings in the paper indicate that, at the micro‐end of firm size, only the minority of firms provide training, suggesting that no matter what definition of VET is adopted, the majority of micro‐businesses do not provide training.

The paper focused exclusively on VET in SMEs in Australia, adding to the very few longitudinal inter‐industry studies conducted to date that have explicitly examined the nature and extent of VET relative to other forms of training in small business.

The adoption of integrated computer‐based manufacturing and management techniques by small, traditional engineering companies often represents an unaffordable and high risk investment strategy in technology that is often not well understood by its recipients. Paradoxically, the opportunity for complete success in a small to medium‐sized enterprise (SME) is greater than in a large company which very often is incapable of full integration due to the divisions and inertia implicit in a large hierarchical organization. To derive full benefits from such an investment the company must possess a meticulous understanding of its market, fiscal environment, operations management, engineering and technological skills, manufacturing facilities and product range. It must adopt an appropriate implementation of CIM that does not debase previous ad hoc investments in what are often termed islands‐of‐automation or information technology. For success a well‐planned stepwise approach is vital. Reports on the approach adopted by a small to medium‐sized Scottish engineering company specializing in the production of mechanical actuation systems. Over a three‐year period the company embarked on a low‐cost, phased implementation of software and hardware systems that exploit a database to integrate its design, manufacturing the business operations. A major element in these systems is the distributed Command, Communication and Control (C₃) environment which has transformed the effectiveness of operations. The company′s investments were based on a prudent assessment of its current and planned product range, existing and planned manufacturing facilities, the scale of its operations and business objectives.

This paper's purpose is to identify and accentuate the dilemma faced by small- to medium-sized enterprises (SMEs) who use mobile devices as part of their mobility business strategy. While large enterprises have the resources to implement emerging security recommendations for mobile devices, such as smartphones and tablets, SMEs often lack the IT resources and capabilities needed. The SME mobile device business dilemma is to invest in more expensive maximum security technologies, invest in less expensive minimum security technologies with increased risk, or postpone the business mobility strategy in order to protect enterprise and customer data and information. This paper investigates mobile device security and the implications of security recommendations for SMEs.

This conceptual paper reviews mobile device security research, identifies increased security risks, and recommends security practices for SMEs.

This paper identifies emerging mobile device security risks and provides a set of minimum mobile device security recommendations practical for SMEs. However, SMEs would still have increased security risks versus large enterprises who can implement maximum mobile device security recommendations. SMEs are faced with a dilemma: embrace the mobility business strategy and adopt and invest in the necessary security technology, implement minimum precautions with increased risk, or give up their mobility business strategy.

This paper develops a practical list of minimum mobile device security recommendations for SMEs. It also increases the awareness of potential security risks for SMEs from mobile devices.

This paper expands previous research investigating SME adoption of computers, broadband internet-based services, and Wi-Fi by adding mobile devices. It describes the SME competitive advantages from adopting mobile devices for enterprise business mobility, while accentuating the increased business risks and implications for SMEs.

The purpose of this paper is to examine to what extent small to medium‐sized enterprises (SMEs) gather customer information and act on it keeping in mind the profitability of the business operations. A customer relationship oriented marketing process is suggested. This process includes customer information gathering, customer segmentation, creating value by differentiation and managing customer profitability. Special attention is paid to whether industry, size and customer markets affect the extent to which these tasks are performed.

The data were collected mainly through an online questionnaire from SMEs in three industries operating in North Karelia, Finland. Principal component analysis was used and, thereafter, the variables loaded on each of the factors were combined to composite measures. These composite measures were used as dependent variables in the analysis of variance exploring the differences between the SMEs.

The results show great differences in the activity of different marketing tasks, e.g. following how the customer relationships develop and pursuing profitable customers are performed often, whereas such tasks as segmentation and differentiation in terms of marketing communication are carried out less frequently. Based on the results, it can be argued that customer relationship oriented marketing practices differ between SMEs. The SMEs that are micro‐sized, operated in the industry of other personal services and in consumer markets seemed to put less effort on marketing practices than did the other studied enterprises.

It is shown in this paper that marketing activities frequently do not get enough attention especially in the smallest SMEs. In these enterprises, the role of the owner‐manager is significant and consequently more attention should be paid to enhancing their marketing capabilities.

The paper offers deeper insight into the little researched area of SME marketing and, especially, into the differences in marketing practices within SMEs.