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1 – 10 of over 47000Rabi S. Bhagat, Balaji Krishnan, Terry A. Nelson, Karen Moustafa Leonard, David L. Ford and Tejinder K. Billing
The purpose of this paper is to investigate the moderating roles of two distinct styles of coping and decision latitude on the relationship between three facets of role stress and…
Abstract
Purpose
The purpose of this paper is to investigate the moderating roles of two distinct styles of coping and decision latitude on the relationship between three facets of role stress and psychological strain in six national contexts.
Design/methodology/approach
The objective of the research is to examine the relative predictive efficacies of three theory specific moderators in six countries which differ on the cultural dimension of individualism‐collectivism. The data are analyzed using moderated regression analysis.
Findings
The results show that problem‐focused coping is a better moderator in the individualistic countries and that emotion‐focused coping is a better moderator in the collectivistic contexts. None of the three moderators moderate the relationships in Germany and South Africa – the two countries which had scores in the mid‐range of the individualism‐collectivism continuum. Findings are discussed for their significance into the interplay of cultural variations and coping with work stress in predicting psychological strain or distress on the job.
Practical implications
Practical implications for managing human resources in various subsidiaries of multinational and global organizations are discussed.
Originality/value
This paper confirms existing theories and expands the authors’ understanding of role stress and psychological strain in different cultural contexts.
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Vartika Kapoor, Jaya Yadav, Lata Bajpai and Shalini Srivastava
The present study examines the mediating role of teleworking and the moderating role of resilience in explaining the relationship between perceived stress and psychological…
Abstract
Purpose
The present study examines the mediating role of teleworking and the moderating role of resilience in explaining the relationship between perceived stress and psychological well-being of working mothers in India. Conservation of resource theory (COR) is taken to support the present study.
Design/methodology/approach
The data of 326 respondents has been collected from working mothers in various sectors of Delhi NCR region of India. Confirmatory factor analysis was used for construct validity, and SPSS Macro Process (Hayes) was used for testing the hypotheses.
Findings
The results of the study found an inverse association between perceived stress and psychological well-being. Teleworking acted as a partial mediator and resilience proved to be a significant moderator for teleworking-well-being relationship.
Research limitations/implications
The study is based at Delhi NCR of India, and future studies may be based on a diverse population within the country to generalize the findings in different cultural and industrial contexts. The present work is based only on the psychological well-being of the working mothers, it can be extended to study the organizational stress for both the genders and other demographic variables.
Practical implications
The study extends the research on perceived stress and teleworking by empirically testing the association between perceived stress and psychological well-being in the presence of teleworking as a mediating variable. The findings suggest some practical implications for HR managers and OD Practitioners. The organizations must develop a plan to support working mothers by providing flexible working hours and arranging online stress management programs for them.
Originality/value
Although teleworking is studied previously, there is a scarcity of research examining the impact of teleworking on psychological well-being of working mothers in Asian context. It would help in understanding the process that how teleworking has been stressful for working mothers and also deliberate the role of resilience in the relationship between teleworking and psychological well-being due to perceived stress, as it seems a ray of hope in new normal work situations.
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Debra L Nelson and Bret L Simmons
This chapter proposes a more holistic approach to understanding work stress by incorporating eustress, the positive response to stressors. We begin by casting the study of…
Abstract
This chapter proposes a more holistic approach to understanding work stress by incorporating eustress, the positive response to stressors. We begin by casting the study of eustress as part of a contemporary movement in both psychology and organizational behavior that accentuates the positive aspects of human adaptation and functioning. We discuss the development of the concept of eustress, and provide extensive evidence, both psychological and physiological, for the purpose of developing an explicit construct definition. An exploratory study of hospital nurses is presented as an initial test of our holistic model of stress. We conclude by asserting that there must exist a complement to coping with distress such that rather than preventing or resolving the negative side of stress, individuals savor the positive side of stress.
Rabindra Kumar Pradhan, Madhusmita Panda, Lopamudra Hati, Kailash Jandu and Manolina Mallick
The COVID-19 pandemic presents an unprecedented case of organisation–environment interaction in the occupational settings. Using Palmer and colleagues (2003) model of work stress…
Abstract
Purpose
The COVID-19 pandemic presents an unprecedented case of organisation–environment interaction in the occupational settings. Using Palmer and colleagues (2003) model of work stress, this study aims to examine the influence of COVID-19 stress on employee performance and psychological well-being. Furthermore, drawing on conservation of resources theory (Hobfoll, 1989), the role of trust in management and psychological capital as moderators has also been explored.
Design/methodology/approach
Data were collected from the service sector employees (N = 507) using purposive sampling technique.
Findings
Structural equation modelling analysis revealed the negative impact of COVID-19 stress on employee performance and psychological well-being; moderated by trust in management and psychological capital, respectively.
Research limitations/implications
The proposed conceptual model contributes to the stress management literature by providing an understanding of how COVID-19-related stress impacts employee behaviour in organisational context. The present study considers the COVID-19 stress as bio-psycho-socioeconomic challenge that impacts and determines nearly all the activities of the individuals, groups and organisations at a global scale.
Practical implications
The findings of the studies offer several managerial implications pertaining to performance and well-being at workplace especially during such crisis characterised by the elements of uncertainty and ambiguity. Identification of the personal resources would prove beneficial for the management in devising and implementing customised interventions for employees and the organisation. Since the pandemic has impacted each individual differently, human resource managers should remind their employees to be vigilant about self-care and take advantage of their health care benefits, particularly with regards to mental health.
Originality/value
The proposed conceptual model contributes to the workplace stress management literature by providing an understanding of how COVID-19-related stress impacts employee outcomes in the organisational context. Furthermore, identifying personal resources would prove beneficial for the management in devising and implementing customised interventions at the workplace.
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Ping Gui, Xiaotong Ji, Yanlan Mei and Zhicheng Quan
Community governance plays an important role in the prevention and control of the Coronavirus disease 2019 (COVID-19) pandemic in China. Community workers, the main executors in…
Abstract
Purpose
Community governance plays an important role in the prevention and control of the Coronavirus disease 2019 (COVID-19) pandemic in China. Community workers, the main executors in community governance, experience a huge amount of stress, which affects their physical and mental health. Thus, it is crucial to pay more attention to the stressors and stress responses of community workers and propose strategies to alleviate such responses. This paper aims to analyze the work stress of community workers during the COVID-19 pandemic in China.
Design/methodology/approach
Based on a questionnaire survey of 602 community workers during COVID-19 in China, the four main stressors and 14 stress factors of community workers were identified and six factors at three levels of stress responses were defined. A stress analysis model is proposed that tests the mediating role of psychological capital and the moderating role of organizational climate.
Findings
The results show that stressors influence stress responses through the moderating role of psychological capital, organizational climate plays a negative mediator role between stressors and psychological capital and the main stressors for community workers are work, safety and performance stress.
Originality/value
This paper contributes to existing research because it offers suggestions for reducing the impact of stress on the community workers during the COVID-19 pandemic. Further, it can promote the control and prevention of the COVID-19.
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Mohd Dahlan A. Malek, Kathryn Mearns and Rhona Flin
The purpose of this paper is to examine the relationship among sources of stress, coping strategy, job satisfaction and psychological well‐being and to examine the roles of coping…
Abstract
Purpose
The purpose of this paper is to examine the relationship among sources of stress, coping strategy, job satisfaction and psychological well‐being and to examine the roles of coping behaviour as the moderator variable.
Design/methodology/approach
The study uses a questionnaire survey and area sampling design, with responses of 617 Malaysian fire fighters and 436 UK fire fighters. The questionnaire comprises: the Sources of Occupational Stress in Fire Fighters & Paramedics scale, the Coping Response of Rescue Workers and the Job Satisfaction Scale. Hierarchical multiple regression analysis is used to examine the moderating effect of coping behaviour on job satisfaction and psychological well‐being.
Findings
It is found that the sources of occupational stress have significant negative correlations with job satisfaction and psychological well‐being. The results of the regression analysis indicates that overall coping behaviour has a significant influence on overall job satisfaction for UK fire fighters but not for Malaysian fire fighters. However, overall coping behaviour has a significant effect as a moderating variable between sources of stress and psychological health for Malaysian fire fighters.
Practical implications
The results suggest that training that focuses on psychological aspects (stress management, coping strategies, etc.), and the use of counsellors should be highlighted. It is suggested that the Malaysian Fire Brigade should establish a Counselling Unit, to deal with psychological problems faced by the fire fighters.
Originality/value
This study shows how theories originating in developed countries (USA and Canada) can help explain the psychological health of the fire fighters in a developing country (Malaysia). The analysis of statistical results led to the development of a model to interpret the factors influencing psychological health in Malaysian and UK fire fighters. Beside that, the evidence from the study also highlighted that factors such as culture may influence the ways employees cope up with the situations.
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Bee-Lia Chua, Amr Al-Ansi, Seongseop (Sam) Kim, Antony King Fung Wong and Heesup Han
This study aims to investigate the theoretical relationships between job stressors, psychological stress and coping strategies in the context of the global travel and tourism…
Abstract
Purpose
This study aims to investigate the theoretical relationships between job stressors, psychological stress and coping strategies in the context of the global travel and tourism crisis faced by the airline industry.
Design/methodology/approach
An online cross-sectional survey was designed to obtain empirical data from airline employees in South Korea and Hong Kong. A total of 366 airline employees participated in the survey through convenience sampling method.
Findings
The structural equation modeling findings indicated that work schedule and demand; job insecurity and financial concerns; and role conflict played a significant role in creating psychological stress, which, in turn, determined emotion-oriented coping. The influence of the identified job stressors on psychological stress was significantly different between South Korean and Hong Kong airline employees.
Practical implications
The study demonstrates ways in which airline employees react to stressful work circumstances to avoid loss of resources. Furthermore, it highlights the role that psychological stress plays in influencing airline employees to direct attention to emotion-oriented coping mechanisms.
Originality/value
In view of the immense impact of the COVID-19 pandemic on the global airline industry, this study expands the role of job stressors in a peculiar and unprecedented work environment in the airline industry and accentuates the varying effects job stress may have on coping strategies from the perspective of airline employees in an Asian culture.
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Abdullah Mohammed Al-dhuraibi and Mohammed Hasan Ali Al-Abyadh
The phenomenon of stress is a problem for a large number of interested people and researchers, and it has even become a global phenomenon in recent times. This is due to the…
Abstract
Purpose
The phenomenon of stress is a problem for a large number of interested people and researchers, and it has even become a global phenomenon in recent times. This is due to the effect of this phenomenon on the individual's performance, efficiency and satisfaction with the work he performs. This paper aims to know the level of psychological resilience, life stress and the relationship between them among a sample of Al-Bayda University students in the health-care context in Republic of Yemen.
Design/methodology/approach
To achieve the study objectives, the researchers applied the psychological resilience scale, which consisted of (40) items and prepared the psychological stress scale that consisted of (41) items.
Findings
The findings of the study indicated that the level of psychological resilience of Al-Bayda University students is high. The findings also indicated that there are statistically significant differences in psychological resilience depending on the gender variable in favor of males and that there are no statistically indicative significant differences according to the variables of specialization, academic level and marital status. The findings showed a high prevalence of life stresses among the members of the study sample and indicated that the sources of stress among the study sample individuals were arranged as follows: academic stress, future stress, social stress, family stress and economic stress.
Originality/value
The findings indicated significant differences among the study sample in the stress of life according to the variable of gender in favor of males and the presence of an inverse significant relationship between the level of psychological resilience and life stress among the study sample members.
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Byung-Gook Kim and Sang-Kyung Lee
The purpose of this study was to identify the role of two kinds of leisure activities (i.e. casual and serious leisure) in reducing psychological and physiological stresses and…
Abstract
Purpose
The purpose of this study was to identify the role of two kinds of leisure activities (i.e. casual and serious leisure) in reducing psychological and physiological stresses and, specifically, to investigate the differences between pre- and post-psychological and physiological stresses.
Design/methodology/approach
The data analyses were conducted using the Statistical Package for the Social Sciences 20.0 program. Descriptive analyses were calculated to identify the characteristics of the sample, including gender, education and age. Because of the small sample size (n < 30), this study uses a nonparametric test. The Wilcoxon signed-rank test was used to examine the differences between pre- and post-stresses of psychological and physiological approaches. The Mann-Whitney U test was used to examine the differences of stresses between the casual and serious leisure groups. In addition, the Kendall rank correlation coefficient was used to measure the association between leisure experiences and stresses.
Findings
The findings from this study indicated that pre-overall affective stress was significantly higher than post-overall affective stress. There were significant differences between pre- and post-physiological stresses during serious leisure. Research findings also suggested that serious leisure experiences have a significant and negative relationship with cognitive stress and physiological stress.
Research limitations/implications
The data were obtained from two different types of leisure setting, and hence, the generalizability of the study findings to other regions needs to be explored in future studies. Research across other leisure settings also might permit the validation of more stable relationships between leisure and stresses. Future research is needed to investigate other important antecedents of individuals’ psychological and physiological stresses in the leisure setting and may identify the complex nature of leisure participants’ perceptions and their relationships with experiences.
Originality/value
Despite the growth of stress and leisure research, physiological-based analyses in this area are limited. Numerous studies have focused on leisure coping with negative life events based on social psychological perspectives. The finding of this study would be helpful to leisure practitioners to manifest the strengths and opportunities of experiences and performances associated with the leisure activity.
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Anushree Karani Mehta, Divyang Purohit, Payal Trivedi and Rasananda Panda
The present study aims to understand the relationship between psychological contract breach (PCB) and outcome variables with mediation role of job stress, psychological…
Abstract
Purpose
The present study aims to understand the relationship between psychological contract breach (PCB) and outcome variables with mediation role of job stress, psychological empowerment and moderating role of learned helplessness.
Design/methodology/approach
Descriptive cross-sectional research design was deployed. Data were collected from the Indian public sector bank employees, especially from those who are regularly going to the banks even during the lockdown situation. A total of 239 respondents were contacted via online and offline method.
Findings
The authors reported that bank employees feel the breach of psychological contract which induced job stress. Further, job stress negatively impacts their psychological empowerment and psychological empowered employees exhibit increased innovative behavior and well-being. The authors also found that job stress and psychological empowerment mediated the relationship between PCB and outcome variables, and learned helplessness moderates this relationship. The current study captures the psychological response of employees during the pandemic era.
Originality/value
The study also highlights that during the pandemic, when majority of the employers have given work from home, the public sector employees were regularly going to the banks with fragile mindset. The banks' managers and HR managers can also understand that how the fulfillment of expectations is important not only for employee well-being but also for the health of the organization.
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