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Climate change is major global policy issue. The news media play a vital role in conveying information about climate change to the public, giving voice to a variety of perspectives as well as outlining policy responses to this issue. However, the growing distrust of news media could lead to dire outcomes on the public's knowledge and policy support related to climate change. This paper uses a mixed method approach (random digit dialing survey, content analysis of newspaper articles) to examine information sources used in learning about climate change, whose voices are presented in climate change discourse, and whose voices are trusted. While news media are the most popular source of information about climate change (n=1207), only half of respondents reported trusting the news media. Scientists are the most trusted source of information (n=1208) and most cited source in news coverage (n=48). Their messages focus on the sources of climate change and the seriousness of this problem. Scientists' messages about climate change are clouded by high levels of distrust in the news media, the primary venue through which their messages are conveyed. In this context, climate change knowledge, level of concern, and support for public policies may suffer.

The sources and platforms utilized for environmental communication have been significantly expanded by the emergence of social media. The validity, form, and content of environmental communication processes are particularly radical departures from conventional media, making personal green blogs important of study as areas of everyday culture politics where people make understanding of environmental challenges. There is currently a lack of research on how social media might encourage green behaviours. This research reveals the impact of social media use and green blogging on green purchasing behaviour, which is supported by the social learning theory. Present study shows that social media use and green blogging have a substantial positive connection, drawing on a sample of 580 respondents from Pakistan examined using structural equation modelling. Both notions have a considerable impact on consumers' intentions to make green purchases, and social media trust plays a moderating role in this relationship. Furthermore, social media trust considerably modifies the connections between green blogging and social media use that is related to green behaviour. The current study is novel and offers important information to understand how social media might promote eco-friendly habits and behaviour.

This chapter investigates the status of urban youths’ knowledge of the COVID-19 pandemic and related prevention measures; their sources of information about COVID-19 and their trust in sources of information about COVID-19; credibility of urban youths’ sources of information about COVID-19; related prevention measures and the effect of the above on urban youths’ attitudes towards the adoption of preventive measures against COVID-19. An online survey and three focus group interviews were conducted to collect data. Results indicated that although the majority of young people in urban Uganda were knowledgeable about COVID-19, they also held various misconceptions about it yet this presence of cognitive dissonance, did not negatively affect their adoption of preventive measures. Instead, it worked as a motivator to find more information for change.

The author explores questions of authenticity in the media industry by showing how right-wing media figures look to present their views as authentic by defining themselves as citizen journalists and positioning themselves in opposition to mainstream media. Looking at two case studies from the United States, Andrew Breitbart and Mike Cernovich, the author shows how the language of citizen journalism (amateurism, independence, immediacy) is co-opted by such figures to appeal to increasingly distrustful and antagonistic conservative media audiences.

National media have always represented the views of prominent national corporate actors, whether they are governments or business groups. Thus, they present a public agenda that has a built-in point of view. For instance, in Britain the conservative tabloids of Murdoch's empire are generally anti-EU, pro-business, and in favor of free market policies. The columnist “Bagehot” (The Economist, September 11–17, 2010, p. 70) argues that British tabloids enjoy political power in several ways. First, “thanks to weak taboos about privacy, they wield the threat of personal exposure of politicians.” And second, “when they are not humiliating individuals, the tabloids shape political debate by the hammer of repetition. They tempt governments into policymaking by headline – a method that prizes speed, simplicity, and emotional satisfaction over sober analysis of costs and benefits.” The author concludes that years of hostile headlines about the EU have made sensible public debate impossible. The recent scandal enveloping the Murdoch media empire in Britain has exposed the extent of its media power.

This chapter draws on both theoretical and empirical literature on trust and discusses the role of trust in strategic communication. It also examines the importance of trust for organizational success, the dimensions of trust and distrust and discusses quantifiable proxies to measure trust and distrust on social media. The theoretically driven dimensions of trust and distrust served as a framework to examine how Boeing and Airbus use Twitter to communicate with their stakeholders and publics. 6,926 Twitter messages were examined in the process of content analysis. The following proxies of stakeholder and publics' trust in an organization were identified for Twitter: number of followers, friends and likes; frequency of online activities; length of messages; use of hashtags, links, exclamation and questions marks; and use of specific words and phrases in messages. Two separate lists of words and phrases were created, one for proxies of trust and one for proxies of distrust. In addition, the following trust building actions that organization can engage in on Twitter were identified: listening and engaging in dialogue by following users, mentioning users in messages, replying to enquiries, providing and encouraging feedback.

The post-millennial or Generation Z constitutes people born in 1997 or after. This study theorizes how news consumption habits of the post-millennial generation are reshaping the news. As the newest generation of media users, Generation Z or the post-millennials, comprising people born in 1997 or after, will inherit the millennial legacy. Generation Z has embraced the visual, verbal, and viral aspects of digital and social media platforms. They rarely engage with traditional news sources, which they deem as nearly extinct.

Based on 2019 meta-analytical research review of 16 key studies (published between 2017 and 2019) of media consumption habits of post-millennials, this research study delineates news consumption habits of post-millennials. It theorizes how this new generation of media users are embracing the visual, verbal, and viral media to reshape news content. The propensity of the post-millennials to participate in the news cycle shapes their rapidly changing preferences and usage patterns.

Over the years, news consumption has varied among different age groups. Newspapers and television were popular with the Silent generation, comprising people born between 1928 and 1945. The Internet significantly transformed media use among baby boomers, the generation born between 1946 and 1964, and Generation X, which constitutes people born between 1965 and 1980. The rise of social media has significantly transformed media use of millennials or Generation Y, born between 1981 and 1996. They were the first generation to come of age in the new millennium.

Unlike Generation X and boomers, the post-millennials or Generation Z sparsely engage with traditional news sources they deem as nearly extinct, including print media such as newspapers and magazines. They rarely watch television news or listen to radio. They report different news values with less concern about accuracy and more attention toward entertainment and interaction.