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The requirements for two smaller companies in integrated manufacturing are addressed, in particular, the area of manufacturing control. The functional areas pertaining to manufacturing control in both companies are reviewed. On the basis of these reviews and management objectives, their requirements are specified. Recommendations are then made in respect of both companies on how to meet these requirements having regard to the nature of the manufacturing control systems available.

Fieldwork in several “best practice” companies showed that the important performance objectives sought to fulfil each company’s manufacturing strategy were achieved through the use of initiatives and supporting enablers. A manufacturing excellence framework shows how these initiatives and enablers combine to support manufacturing excellence. This work explores the validity and usefulness of this framework by means of a postal survey conducted across a wide base of manufacturing companies in the UK. The nature of the questionnaire is outlined together with the results from the analysis of the data obtained from the questionnaire. The results show the framework will contribute significantly to manufacturing excellence. Also when the framework is used to identify those initiatives that are crucial to the fulfilment of the manufacturing strategy then the company’s overall business strategy is more effectively executed.

Presents a framework to determine manufacturing planning and control system requirements that reflect differences in manufacturing strategy and process technology in a business. Manufacturing planning and control systems represent a critical part of the manufacturing infrastructure and support functions, and their design needs to be closely linked to decisions regarding a firm′s manufacturing strategy and choice of processes. Discusses examples of companies which have developed a good fit between their manufacturing planning and control systems and their manufacturing strategy in terms of the framework presented.

In this paper we compare the quality management practices and quality results between Taiwanese manufacturing and service companies, based on a survey of 131 manufacturing and 109 service companies. The results presented here are focused on eight critical factors of quality management ‐ quality leadership, strategic quality planning, quality information and analysis, human resources management, quality assurance, supplier quality, customer orientation, quality citizenship ‐ and company quality results. The present study shows significant differences between manufacturing and service companies with manufacturing companies performing better in six critical dimensions of quality management as well as in quality results. Opportunities for improving quality management practices in Taiwanese service companies are identified.

In the UK as more and more traditional manufacturing is being outsourced to lower-cost countries, the development of manufacturing start-up companies is increasingly perceived as important in sustaining a competitive UK manufacturing base. However, start-up companies are often associated with a high failure rate, particularly during the early stages of operation. As they have yet to build up the strength and resources to sustain them through internal and external crises, start-ups operate under conditions that constantly challenge their survival. Developing the most appropriate manufacturing strategy is probably more critical in start-up companies than in established organisations, yet little research has addressed this area.

This paper reports the findings of an exploratory study involving six UK manufacturing start-up companies. A novel manufacturing strategy content framework is proposed. The chapter also examines the business orientation (technology-push or market-pull) adopted by the case companies, and investigates how business orientations influenced their manufacturing strategies. This leads to two business orientation mobility models. This chapter concludes by discussing the use of the frameworks and suggesting how they might be put into practice to provide assistance to operational managers in start-up companies.

The purpose of this paper is to report an investigation of local sustainable production in Australia and Sweden aimed at exploring the factors contributing to survival and competitiveness of manufacturing companies.

In Australia, six companies were studied in 2010, with comparisons being made with three of them from earlier projects. In Sweden, eight manufacturing companies were studied on two occasions 30 years apart, in 1980 and 2010. To provide a valid comparative perspective a common format for data collection and analysis was used.

There has been a shift in the nature of competition in both Sweden and Australia due to an increasing complexity of the global business environment as well as changes in technology and customer expectations. Despite the differences in country context, the findings suggest that all the manufacturing companies have a good awareness of the elements of the market environment and the relationships with their competitive strategy. However, in general, the Swedish companies have more experience of managing the risks and benefits from operating in the international environment.

The results of the research are based on a relatively small sample of case companies in a limited number of industrial sectors. There are methodology implications for future research in the area.

The research results have practical implications for the manufacturing industry, especially for companies operating in a competitive international environment.

The paper is based on original case research and comparative analysis of data from different geographical contexts. It contributes to both theory and management practice about the strategic resources, decision choices, competitive environments and firm values needed to address external market demands as well as in building internal capabilities.

The purpose of this paper is to investigate the current level of reconfigurability implementation and its impact on manufacturing systems’ operational performance empirically.

This study is based on a questionnaire survey. Statistical analysis procedures were adopted to accomplish its objectives, namely, clustering methods based on cluster centroids. An ANOVA analysis was used to test for cluster differences among the variables.

The results show that the manufacturing companies surveyed can be divided into three clusters, with different levels of reconfigurability implemented. The implementation of the core characteristics of reconfigurability depends on the product’s complexity and demand variability, in terms of volume and product mix, as these have an impact on the operational performance, in terms of quality, delivery and flexibility.

The data for this survey were collected from manufacturing companies based in Portugal. Therefore, the replication of this questionnaire in other countries is recommended for future research to confirm its findings.

The questionnaire developed could be used by managers to assess the level of reconfigurability of their production systems and for internal/external benchmarking. The findings may help managers to decide which core characteristics should be implemented in their manufacturing systems.

The majority of the research addressing performance issues in reconfigurable manufacturing systems has been applied to case studies. This research reports an empirical investigation using a questionnaire-based methodology to provide generalisable empirical evidence.

The paper discusses the measurement of manufacturing virtuality and, in doing so, contributes to knowledge in the fields of operations strategy, operations management and accounting. Initially, the use of a virtual manufacturing operations strategy within the contemporary business environment is considered. Thereafter, a conceptual scale by which the extent of the virtuality of a manufacturing organisation can be measured is presented. A preliminary version of the scale is described together with its application to three companies manufacturing in the global electronic and electrical industrial sector. These companies, each having adopted different operations strategies, potentially represent the two extremes and a mid‐point on the virtuality scale. The empirical component of the work includes presentation of case study descriptions of the companies and the results of the application of the scale. These are shown to provide evidence of its validity. The final section of the paper analyses the current form of the model and describes how its performance might be informed by the incorporation of concepts from accounting that embrace the financial measurement of intangible company assets. It is a further demonstration of the limitations of conventional financial reporting in dealing with contemporary issues in management and business. The paper concludes by discussing the generic significance of the work and by presenting future directions for the research.

This paper focuses on understanding the contribution of Industry 4.0 technologies to manufacturing flexibility.

A multiple-case study was conducted through interviews and complementary data from 12 adopters of Industry 4.0 technologies from the industrial sector. To enable a broad perspective, cases from 5 industry sectors with different technological intensity levels were studied.

The findings show that Industry 4.0 technologies are mostly used to improve machine flexibility since there is a major focus on technological approaches rather than on wider flexibility. The results also showed that cloud services, IoT, and data analytics provide the basis for flexible operation, and collaborative robots, ERP/MES/PLM, AGVs, and traceability devices are the most commonly implemented technologies for flexibility. However, inherent contingency factors such as production complexity and product life cycle need to be considered.

This article expands the research on manufacturing flexibility, considering new capabilities introduced by Industry 4.0.