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The year 2020 was heavily marked by an unprecedented pandemic affecting society as a whole. However, under-represented groups may have seen their financial and social situation affected differently from other groups. Thus, it was found that in the literature, the term inclusive entrepreneurship, which addresses these issues, was fragmented in view of its similarity and association with social entrepreneurship, inclusive business and sustainability. In this sense, this paper aims to map the scientific knowledge on this topic.

To fulfil this aim, a systematic literature review was supported by bibliometrics (performance analysis and scientific mapping) and by the use of the software Bibliometrix R and VoSviewer.

The results obtained show that in the Web of Science, there are 121 documents related to this topic whose content analysis revealed that they are distributed between sustainability, entrepreneurship and inclusive entrepreneurship in the close triple association.

The main contributions of this study are the connection established between the three concepts and the emergence of continuing to develop research on inclusive entrepreneurship, given its binary function: employment generation for disadvantaged groups and inclusive business creation.

The relevance of this bibliometric analysis stands out, providing the positioning of academics on the importance of leveraging emerging research on this topic, not only in poor countries but also in others.

This study aims to explore the configuration of a public university service innovation: the phenotypic evaluation of self-declared black and brown applicants for access to college undergraduate courses through racial quota in a Brazilian federal higher education institution (HEI).

By using qualitative methods and collecting data through semistructured interviews, this case study raises new explanatory aspects about service innovation in a noncommercial context.

Diversity in team composition and users’ sense of belonging emerged as unprecedented aspects of service innovation. The present study also coined another concept not verified in the literature: service cross-coproduction.

Regarding the limitations of the study, the technological dimension, despite having been shown to underlie the political–administrative process of innovations in services, given its importance reinforced by the literature and the current temporal context itself, did not emanate from the data collected. In addition, the fact that the service innovation investigated has occurred recently prevented longitudinal research that could detail the effects of phenotypic evaluation on institutional performance indicators.

The ethical–methodological care used in the interaction and preservation of the psychological integrity of the users in the case study proved to be subject to systematization and has great potential to enhance the service experience of the users through the humanization of the service delivery process. The linkage of the user’s perception to the phenotypic diversity of people working in the new service provision highlights the importance of incorporating themes such as the diversity of teams’ composition and representative bureaucracy to the scientific production of service innovation and their role in coproduction. The findings suggest that the resource allocation supply of basic goods and services needed to provide the new service reduces the individual risk of academic community members involved with innovation. Further studies could explore this relation.

Among the internal factors that influenced the configuration of service innovation, the idea of diversity in the team’s composition stood out. It based the phenotypic evaluation commission’s diverse constitution on gender, race, occupation and even nationality. It conferred greater legitimacy on service innovation, increasing the representation of groups that may not feel represented in public service delivery processes.

The results of the phenotypic evaluation case point to a new coproduction form emanating from the constitutive diversity of the phenotypic evaluation board members. This new type of coproduction is directly related to the complex, integrated and interdependent nature of the services that complement each other to enable the achievement of the objectives of a public university.

This study aims to identify the main barriers and drivers that influence the role of communication in open innovation (OI) activities, and how these can support and enhance the innovative capacity of companies in the automotive industry. In order to get this, we carry out in an assembly plant of an automotive firm.

An action research study is carried out with the participation of the researchers, the Innovation and Communication managers of the assembly plant and four external stakeholders who have participated in OI dynamics carried out by the company.

It is observed that collaborative practices are integrated within the culture of the assembly plant. This is carried out according to the specific needs of the company, which limits the specificity of the stakeholders with which it collaborates. In terms of communication, the proposed functions are evidenced in practice. However, it is advisable to systematize these functions and to acquire, in the case of communication professionals, specific skills to support the integration of open practices.

Although studies exist that analyze OI in the automotive process, none have focused on how communication may help reinforce it. In addition, this study shows how communication may play a significant role in an assembly plant where research and development activities may not be important. Thus, the contribution of this study is twofold. On the one hand, it enriches the literature on OI; on the other hand, it proposes policies to improve the performance of OI practices by involving communication at all stages.

A gestão da inovação aberta (IA) sob uma perspectiva comunicativa tem sido um tema pouco estudado. Entretanto, estudos anteriores revelam que a comunicação poderia contribuir para a integração da dinâmica aberta, preparando as organizações para sua adoção. Por meio de um estudo realizado em uma montadora de veículos da indústria automotiva, temos por objetivo identificar as principais barreiras e os fatores determinantes que influenciam o papel da comunicação nas atividades de inovação aberta e como eles podem apoiar e melhorar a capacidade inovadora das empresas na indústria automotiva.

Um estudo de pesquisa-ação é realizado com a participação dos pesquisadores, dos gerentes de inovação e comunicação da montadora e representantes de quatro entidades externas que participaram da dinâmica de OI realizada pela empresa. As perspectivas destas partes interesadas sobre o papel que a comunicação tem e poderia ter na gestão da inovação na indústria nos permitem desenvolver uma nova proposta de comunicação com cinco funções comunicativas que poderão ajudar as empresas a lidar com os desafios da inovação aberta.

Observa-se que as práticas colaborativas estão integradas dentro da cultura organizacional da montadora. Em termos de colaboração, isto é realizado de acordo com as necessidades específicas da matriz, o que somado ao contexto da montadora limita o número e a especificidade das partes interessadas com as quais ela colabora. Em termos de comunicação, as funções propostas são evidenciadas na prática. Entretanto, é possível identificar a necessidade de formalizar e sistematizar estas funções e adquirir, no caso dos profissionais de comunicação, habilidades específicas para apoiar a integração de práticas abertas propostas pela IA.

Embora existam estudos que analisam a IA no processo automotivo, nenhum deles se concentrou em como a comunicação pode ajudar a reforçá-la. Além disso, mostramos como a comunicação pode desempenhar um papel significativo em uma montadora onde as atividades de pesquisa e desenvolvimento podem não ser importantes. Portanto, a contribuição deste estudo é dupla. Por um lado, enriquece a literatura sobre IA e, por outro lado, propõe políticas para melhorar o desempenho das práticas de IA, envolvendo a comunicação em todas as etapas.

Identificar las principales barreras y facilitadores que influyen en el papel de la comunicación en las actividades de innovación abierta en el contexto específico de una planta de ensamblaje en la industria de automoción.

Se lleva a cabo un estudio de investigación de acción, en el que investigadores y profesionales emprenden un proyecto en una planta de ensamblaje de automóviles. Ambos definen objetivos duales, y se describen las etapas de la metodología de investigación en acción. Dentro de este estudios, la recolección de información se realiza a través de entrevistas semiestructuradas.

Se observa que las prácticas colaborativas se integran dentro de la cultura de la planta ensambladora. Esto se lleva a cabo de acuerdo con las necesidades específicas de la empresa, lo que limita la especificidad de los grupos de interés con los que colabora. En términos de comunicación, las funciones propuestas se evidencian en la práctica. Sin embargo, es recomendable sistematizar estas funciones y adquirir, en el caso de los profesionales de la comunicación, habilidades específicas para apoyar la integración de prácticas abiertas.

Aunque existen estudios que analizan la IA en automoción, el doble análisis de la comunicación y la planta de ensamblaje es original dentro del ámbito de esta literatura. La creación de un marco de referencia propio para este contexto puede ayudar a las empresas a determinar los aspectos claves para que la IA tenga una mayor relevancia en este tipo de plantas. Cabe destacar también que la utilización de la metodología de investigación en acción aporta un valor añadido y originalidad, en cuanto que fomenta las relaciones colaborativas empresa-universidad.

Drawing on the resource-based view (RBV) and knowledge-based view (KBV) theories, this study contributes to deepen the knowledge that corporate social responsibility (CSR) exerts on firms' innovation, considering the role played by cooperation. The research also seeks to ascertain the factors that influence the development of business cooperation.

The database used is the Community Innovation Survey (CIS, 2014) applied in the European Union (EU) during the time period 2012–2014. A sample of 7083 Portuguese firms were analyzed through the partial least squares structural equation modeling (PLS-SEM).

The results suggest that CSR positively relates with firms' innovation, and business cooperation partially mediates this relationship. The outcomes also reveal that investing in certain types of innovation activities increases the firms' willingness to cooperate.

The findings contribute to encourage an open innovation strategy as an easy and effective way to cope with rapid trends and changes, since it demonstrates the complementary between innovation and cooperation, as sources of value creation. From a triple bottom line (TBL) perspective, it also highlights that CSR must include social, economic and environmental initiatives, and should be a part of the firms' innovation strategy. As a result, managers who intend to contribute for society in the long term should plan, monitor and manage all CSR dimensions.

The paper presents the concept of Solidarity Economy proposed by the Austrian-Brazilian economist and professor Paul Singer who passed away in 2018 at age 86 years in his home in São Paulo. Singer arrived at the concept of Solidarity Economy by mixing utopian socialist thought originated in Europe during the Industrial Revolution with the wisdom of Latin American working people to find alternative paths to the capitalist economic system. Following the teachings of Paul Singer, we, as practitioners and academics, report the first stage of the formation of a popular cooperative in the sector of recycling that occurred between 2019 and 2021 in the Town of Goiás, Goiás, Brazil. Our analysis of this collective endeavour leads to two main lessons: first, Solidarity Economy is an even broader proposal of an alternative to the capitalist economy than Paul Singer imagined, because its roots are not restricted to the European cooperativism of the nineteenth century, and second, economics must be taught in more popular way because the most urgent economic problems affect primarily the working people.

The purpose of this study is examined whether coproduction appears spontaneously in the literature on public sector innovation and governance, the citizens’ role in coproduction and the implication of citizens’ participation in the governance of innovation networks.

The review complied with preferred reporting items for systematic reviews and meta-analyses (PRISMA) protocol. The search was performed in the Ebsco, Scopus and WOS databases. The authors analyzed 47 papers published from 2017 to 2022. Thematic and content analysis were adopted, supported by MAXQDA.

The papers recognize the importance of the citizens in public innovation. However, only 20% discuss coproduction, evidencing the predominance of governance concepts related to interorganizational collaborations – but not necessarily to citizen engagement. The authors also verified the existence of polysemy regarding the concept of governance associated with public innovation, predominating the term “collaborative governance.”

The small emphasis on “co-production” may result from the search strategy, which deliberately did not include it as a descriptor, considering the research purpose. One can consider this choice a limitation.

Considering collaborative governance as a governing arrangement where public agencies directly engage nonstate stakeholders in a collective decision-making process that is formal, consensus-oriented and deliberative (Ansell and Gash, 2007), the forum where the citizen is supposed to be engaged should be initiated by public agencies or institutions and formally organized, as suggested by Österberg and Qvist (2020) and Campomori and Casula (2022). These notions can be useful for public managers concerning their role and how the forums structure should be to promote collaboration and the presence of innovation assets needed to make the process fruitful (Crosby et al., 2017).

Despite the collaborative nature of public innovation, the need for adequate governance characteristics, and the importance of citizens in the innovative process, most studies generically address collaborative relationships, focusing on interorganizational collaboration, with little focus on specific actors such as citizens in the governance of public innovation. Thus, it is assumed that the literature that discusses public innovation and governance includes the discussion of coproduction. The originality and contribution of this study is to verify this assumption.

This chapter makes a brief incursion through a trajectory of over three decades of activism by the Centre for the Study of Violence at the University of São Paulo (Núcleo de Estudos da Violência in Portuguese, NEV) in Brazil, recovering the legacy of its forms of activism and academic reflection while analysing the interfaces between violence and democracy in Brazil. The 1980s in Brazil were marked by expectations of profound political and social changes in the context of democratic transition. After 21 years of dictatorship (1964–1985), the military gradually withdrew from government, returning the state’s executive branch to civilian representatives. This was a moment of optimism for progressive groups and social movements, which had fought to dismantle the tradition of arbitrariness and violations of rights perpetrated by the state during the military dictatorship. In this context, NEV was founded as a research unit linked to the Faculty of Philosophy, Letters and Human Sciences. Its core academic objective was to analyse and scientifically denounce the conjuncture of violence and human rights violations that remained recurrent; consequently, it demonstrated the continuity of unequal power relations, social and cultural practices that fuel authoritarianism in times considered not authoritarian.

Listening to and considering children's voices shows respectful regard for children's needs, interests and experiences, and helps discern what is meaningful for them in a particular subject or situation. Creating opportunities for the expression of children's voices implies child-centred practice: recognising children as active agents, with evolving competences and capacity to understand, think and choose with some degree of autonomy, thus being able to influence decision-making. Therefore, the commitment to listen to children's voices represents a fundamental step towards empowering children and supporting their participation rights. Importantly, children have the right to be heard and to have their voices considered from the earliest ages, in their significant relational contexts, such as early childhood education and care (ECEC). Listening to and valuing children's multiple voices in ECEC can be done in many ways, ensuring the context, children's background, characteristics and preferences are respected. In this chapter, we address the specificities of listening to children's voices and taking them into account in ECEC. We discuss common challenges that may prevent the full expression and consideration of children's voices, and ways to overcome them, to ensure children's meaningful participation in what matters to them and support them in becoming active citizens in society.