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Open Access
Article
Publication date: 23 September 2024

Tsitsi Trina Magadza, Christo Coetzee and Leandri Kruger

This article demonstrates how psycho-sociological concepts have a place in disaster risk sciences. It draws attention to the relationship between risk perception and disaster…

Abstract

Purpose

This article demonstrates how psycho-sociological concepts have a place in disaster risk sciences. It draws attention to the relationship between risk perception and disaster management from Western and traditional viewpoints.

Design/methodology/approach

This paper is conceptual and draws from published works. The systematic literature review (SLR) methodology was adopted to analyse existing literature on the subject matter.

Findings

Risk perception evolved over centuries and disciplines until it found applicability in modern times. Despite the proliferation of western science-based approaches to risk perception, Indigenous knowledge systems still hold sway over communities’ understanding of risk. These perspectives are enshrined in religious and cultural convictions that become the lenses through which a society assigns cause, effect and remedy to risk events. A deeper understanding of these convictions enables disaster risk management strategies to be better accepted by those at risk and to align with their lived realities.

Originality/value

Risk perception becomes the lens through which we better understand the realities and complexities of populations at risk. Indigenous knowledge systems have a strong influence on society’s perception of risk and if they are not harnessed and studied, they will stand in conflict with Western approaches. Hence, the study of the nexus between risk perception and disaster management presents an opportunity for policymakers and practitioners to design risk management solutions that have a higher chance of acceptance and sustainability.

Details

Disaster Prevention and Management: An International Journal, vol. 33 no. 6
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 23 April 2024

Margaret Anne Murray and April Marvin

The Astroworld concert tragedy is used as an example of crisis (mis)management and the potential utility of the 4R model. Although the 4R model has been implemented in high-risk…

Abstract

Purpose

The Astroworld concert tragedy is used as an example of crisis (mis)management and the potential utility of the 4R model. Although the 4R model has been implemented in high-risk emergency management situations, it is useful in the PR field because of its actionable approach, creating a way for practitioners to prepare for and manage crisis situations.

Design/methodology/approach

This is an analysis of the crisis that occurred at Astroworld, spanning preparation, day-of events, casualties and enduring reputational impact. The paper applies the 4R method to the Astroworld tragedy to show how it could have lessened or even prevented the tragedy. Finally, the SCCT model is used to explain why the official post-crisis statements were ineffective.

Findings

Social media has heightened the importance of a quick and effective organizational response to risk and crisis situations because poor responses can go viral quickly. However, social media also provides intelligence and crowd sourced information that can inform PR practitioners of emerging crisis scenarios. It is also an underutilized tool for two-way communication during crises.

Practical implications

The 4R approach is beneficial to general practitioners as it simplifies crisis best-practices, something essential for quick action. As our world changes and becomes less predictable, practitioners must have a clear plan to protect their organizations and the public surrounding them. This approach includes reduction, readiness, response and recovery, which are all essential in crisis communication.

Originality/value

The 4R method has not been explored or applied in the PR field. This paper highlights how the model has been utilized in the emergency management field and illustrates the way 4R can serve the PR field.

Details

Corporate Communications: An International Journal, vol. 29 no. 4
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 2 September 2024

Rui Sun and Ziqiang Han

This study aims to investigate the relationship between COVID-19 impacts and auxiliary police officers’ mental health as well as the moderating role of supervisor procedural…

Abstract

Purpose

This study aims to investigate the relationship between COVID-19 impacts and auxiliary police officers’ mental health as well as the moderating role of supervisor procedural justice.

Design/methodology/approach

Based on the role theory and a police officer survey from China, this quantitative study investigates the relationship between COVID-19 impacts and mental health status among auxiliary police, a rarely examined police type. We also examine the moderating role of supervisor procedural justice.

Findings

Auxiliary police officers reported both negative and positive impacts from COVID-19, while the negative impacts were mainly in the work domain, but the positive impacts were primarily in the life area. OLS regression results indicate that negative impacts, especially work-related negative impacts, are significantly related to depression and anxiety, and supervisor procedural justice moderates the relationship between positive impacts and depression and anxiety.

Originality/value

Firstly, we adopted the role theory to examine how public health emergencies affect police officers in their work and life domains. Secondly, we advance the organizational justice literature by assessing whether supervisor procedural justice can moderate the relationship between COVID-19 impacts and their mental health. Thirdly, this research extends the literature on depression and anxiety of auxiliary police officers in China, who attracted less attention in current literature and policies.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Open Access
Article
Publication date: 12 June 2024

Inka Malinen, Timo Jama, Antti Tanninen and Hilla Nordquist

The aim of this study was to identify the perceived competence of Finnish paramedics to operate in different chemical, biological, radiological, nuclear, and explosive (CBRNE…

Abstract

Purpose

The aim of this study was to identify the perceived competence of Finnish paramedics to operate in different chemical, biological, radiological, nuclear, and explosive (CBRNE) incidents.

Design/methodology/approach

This was a descriptive cross-sectional survey study. The material was collected using a previously developed questionnaire, which was modified in accordance with the study aim. The target group was paramedics of the Päijät-Häme region of Finland (N = 166), whose role entailed active operational duties during the survey. Descriptive statistical methods were used.

Findings

Paramedics reported low levels of training related to CBRNE incidents, and most felt that more training was needed. Chemical and explosive-related incidents were regarded as more likely to occur than others. Additionally, paramedics with more work experience perceived themselves as having higher competence only in chemical and explosive-related incidents. Overall, paramedics perceived their CBRNE competence as low.

Originality/value

The perceived CBRNE competence of paramedics has not been studied sufficiently. Paramedics felt chemical and explosive related incidents were more likely to occur than others, and competence related to those two was also better perceived. This study showed that paramedics could benefit from more training to respond to CBRNE incidents to improve perceptions of their competence. However, the desired competence, actual competence, and appropriate training to respond to CBRNE incidents require further research.

Details

International Journal of Emergency Services, vol. 13 no. 2
Type: Research Article
ISSN: 2047-0894

Keywords

Open Access
Article
Publication date: 20 September 2024

Michael Joseph Hosken and Sharon L. O'Sullivan

The a priori identification and development of army personnel competencies are necessary to enable effective and efficient responses to rapidly changing climate conditions…

Abstract

Purpose

The a priori identification and development of army personnel competencies are necessary to enable effective and efficient responses to rapidly changing climate conditions. Accordingly, this study aims to identify the performance requirements of a military flood responder and the competencies (knowledge, skills and abilities) required to perform it.

Design/methodology/approach

Using an abductive approach, the authors conducted both secondary and primary research to generate a validated framework of performance criteria and competencies for army personnel responding to floods. This literature review integrated both the peer-reviewed academic literature and public sector grey literature. Using the critical incident technique, the authors then conducted semi-structured interviews with 15 members of the Canadian Armed Forces (CAF) who had previously been tasked with flood response operations. Participants were asked about the tasks required while conducting flood response operations. Interview transcripts were then content analysed to identify themes regarding those tasks, and the competencies needed to perform those tasks were then extracted and contrasted with the literature review findings. Inter-rater reliability for the analysis was established via iterative discussion between the two co-authors.

Findings

The primary data reinforced and expanded the list of performance expectations that the authors deductively identified from the integrated literature review, adding granularity to each. It also identified competencies (including both hard and soft skills) and highlighted previously neglected contextual antecedents of military flood response effectiveness.

Research limitations/implications

though knowledge saturation was achieved from the 15 interviews conducted, further research with larger samples could more deeply ground the evidence discovered in this study. Nevertheless, the competencies identified in this paper could serve as a starting guide to staffing and/or training interventions targeted at improving these competencies for personnel responding to flood scenarios.

Practical implications

The theoretical findings also have immediate practical relevance to training for flood response operations. In particular, the subtle challenges in competency crossover from military operations to flood response operations may facilitate not only more efficient, targeted training (that could improve the effectiveness of army personnel involved in humanitarian roles), but could be applied to the selection of army personnel as well. This study may also help provincial/municipal operators and emergency planners by better communicating the strengths and limitations of army personnel in addressing civilian military cooperation for humanitarian operations. Thus, the findings of this research study represent an important first step in prompting attention to the strategic human resource planning studies required to make all responders more efficient and effective in their respective division of labour within the humanitarian domain.

Social implications

Peering a little beyond these research findings, human-induced climate change is expected to continue increasing the frequency of such events (IPCC, 2021), and a timely, national force is likely to be increasingly required for Canadians impacted by major disasters stemming from natural hazards when local resources become overwhelmed. Yet, there is some concern from the CAF that increasing responsiveness to disaster operations will affect their military readiness (Leuprecht and Kasurak, 2020). One can indeed envision a paradox whereby the CAF is both a “force of last resort” while increasingly becoming a “first choice for domestic disaster and emergency assistance”. The practical implications from this research also suggest that military personnel, while fully capable of successfully conducting flood response operations, may become overburdened and less able to adopt yet greater capacity and training for other additional humanitarian work. Nevertheless, the competencies highlighted by participants can help inform the next flood response operation in Canada.

Originality/value

Most literature in the field of emergency response focuses on cooperation between civilian and military resources and other strategic-level themes. The findings address critical granularity missing at the operational and tactical levels of humanitarian assistance and disaster relief research. The authors also draw implications beyond the military context, including for local/regional governmental players (operators and emergency planners) as well as for volunteers in flood response roles.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 27 June 2024

Jian Li, Di Peng, Li Zheng, Ling Yuan and Ruida Li

The relationship between cooperative R&D network embeddedness and firm innovation resilience is understudied. This paper seeks to answer the questions of whether and how embedding…

257

Abstract

Purpose

The relationship between cooperative R&D network embeddedness and firm innovation resilience is understudied. This paper seeks to answer the questions of whether and how embedding in cooperative R&D networks improve digital firms’ innovation resilience.

Design/methodology/approach

Based upon social capital theory, this paper proposes a conceptual model with several hypotheses. The empirical analysis is based on a sample of 2,908 observations from 2005 to 2022. We measure firm innovation resilience by drawing on economic resilience and use LSM tests to assess the effect of cooperative R&D network position on innovation resilience.

Findings

The results indicate that cooperative R&D network centrality has a positive impact on firm innovation resilience and that the structural holes of the cooperative R&D network have an inverted U-shaped relationship with firm innovation resilience. Moreover, technological turbulence negatively moderates the relationship between centrality and firm innovation resilience while also steepening the inverted U-shaped relationship between structural holes and firm innovation resilience. Market turbulence positively moderates the relationship between centrality and firm innovation resilience. However, the moderating effect of market turbulence on the inverted U-shaped relationship between structural holes and firm innovation resilience is not significant.

Research limitations/implications

Innovators' knowledge needs, bounded rationality, interests, and even organizational environments change over time, thus prompting them to constantly seek new opportunities to exchange and integrate knowledge, meet new beneficial partners, maintain beneficial cooperation, or terminate unhelpful cooperation. The utility of the network structure has dynamic characteristics. Only by considering the dynamics of the network can research on the mechanism of network structure be more complete, accurate and convincing. Therefore, future research can pay more attention to the relationship between dynamic networks and firm innovation resilience.

Practical implications

Firms should actively embed themselves in the cooperative R&D network and occupy a beneficial network position. By joining the cooperative R&D network, firms can gain resource advantages and enhance their ability to resist external shocks and improve innovation resilience.

Originality/value

This research advances our understanding of the antecedents of firm innovation resilience through the lens of organizational cooperation and uncovers the boundary conditions under which network embeddedness influences innovation resilience, thereby further enriching the theoretical framework of innovation resilience.

Details

European Journal of Innovation Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1460-1060

Keywords

Open Access
Article
Publication date: 9 September 2024

Maria Carinnes Alejandria, Philippe Jose Hernandez, Marie Antonette Quan-Nalus, Froilan Alipao, Denise Tumaneng, Cathleen Justine Ruiz, Kay Anne Dela Cruz and Kristel May Casimiro

In the Global South where humanitarian responses to disasters are often hampered by systemic gaps, community-based humanitarian actors play a crucial but underexplored role in…

Abstract

Purpose

In the Global South where humanitarian responses to disasters are often hampered by systemic gaps, community-based humanitarian actors play a crucial but underexplored role in mediating aid to vulnerable populations. This study explores the everydayness of humanitarian action through the lived experiences of urban community leaders during the COVID-19 Pandemic in the Philippines. Specifically, it sheds light on their engagement with national-level responders, the typologies of humanitarian activities they undertook and the contextual factors influencing their decision-making.

Design/methodology/approach

Using a qualitative approach, this study presents interviews with 35 community-based humanitarian leaders in urban poor areas of Metro Manila, Philippines. Analytical themes were developed inductively from the transcripts.

Findings

Due to mobility restrictions from quarantine protocols, the typologies of humanitarian action shifted to accommodate arising challenges from pandemic management. Engagement with formal humanitarian actors were premised on pre-existing relationships. The study further reveals that, despite lacking formal training, community leaders utilized preexisting networks of care while subscribing to Filipino communal values of bayanihan (working together), malasakit (care) and pagkakaisa (unity). The findings underscore the need for discourse on the realities faced by community leaders and highlight the importance of holistic and gendered capacity building for effective disaster response in vulnerable communities.

Originality/value

This study contributes to understanding the intricate dynamics of humanitarian coordination, particularly in areas where community leaders act as critical intermediaries between their constituents and external support providers and concludes with critical take on localization as a form of community resilience to disaster events.

Details

Southeast Asia: A Multidisciplinary Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1819-5091

Keywords

Article
Publication date: 13 June 2023

Aniruddh Nain, Deepika Jain and Ashish Trivedi

This paper aims to examine and compare extant literature on the application of multi-criteria decision-making (MCDM) techniques in humanitarian operations (HOs) and humanitarian…

Abstract

Purpose

This paper aims to examine and compare extant literature on the application of multi-criteria decision-making (MCDM) techniques in humanitarian operations (HOs) and humanitarian supply chains (HSCs). It identifies the status of existing research in the field and suggests a roadmap for academicians to undertake further research in HOs and HSCs using MCDM techniques.

Design/methodology/approach

The paper systematically reviews the research on MCDM applications in HO and HSC domains from 2011 to 2022, as the field gained traction post-2004 Indian Ocean Tsunami phenomena. In the first step, an exhaustive search for journal articles is conducted using 48 keyword searches. To ensure quality, only those articles published in journals featuring in the first quartile of the Scimago Journal Ranking were selected. A total of 103 peer-reviewed articles were selected for the review and then segregated into different categories for analysis.

Findings

The paper highlights insufficient high-quality research in HOs that utilizes MCDM methods. It proposes a roadmap for scholars to enhance the research outcomes by advocating adopting mixed methods. The analysis of various studies revealed a notable absence of contextual reference. A contextual mind map specific to HOs has been developed to assist future research endeavors. This resource can guide researchers in determining the appropriate contextual framework for their studies.

Practical implications

This paper will help practitioners understand the research carried out in the field. The aspiring researchers will identify the gap in the extant research and work on future research directions.

Originality/value

To the best of the authors’ knowledge, this is the first literature review on applying MCDM in HOs and HSCs. It summarises the current status and proposes future research directions.

Details

Benchmarking: An International Journal, vol. 31 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 9 August 2024

Mohd Ismail Abidin, K. Kiran and Samsul Farid Samsuddin

This study examines the preparedness and responsiveness of Malaysian academic librarians in handling disruptions in library services during a disaster.

Abstract

Purpose

This study examines the preparedness and responsiveness of Malaysian academic librarians in handling disruptions in library services during a disaster.

Design/methodology/approach

This qualitative approach involved semi-structured interviews with decision-makers, chief librarians and library managers from five selected public universities.

Findings

Thematic and qualitative data analysis produced several key themes based on (1) disaster preparedness involving policies, plans, asset protection, risk management, coordination of disaster management and preparative measures; and (2) disaster response involving strategies for information and communication access, community engagement, emergency response teams and procedures, and resource availability.

Practical implications

The findings are expected to be useful for policymakers in formulating policies and guidelines for library disaster management plans.

Social implications

The interruptions of academic library services during a disaster may result in the disruption of the information sources and social information networks of students, academics and researchers alike. Effective disaster management is also the library’s responsibility to protect collections that belong to society at large.

Originality/value

This is one of the first attempts in disaster management research to focus on the preparedness and responses of academic libraries in Malaysia in the face of disasters. Therefore, the results of this study can be used as a baseline for policymakers to prepare policies, guidelines and manuals for management in the event of a disaster.

Details

Library Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-5124

Keywords

Book part
Publication date: 26 September 2024

Michael Matthews, Thomas Kelemen, M. Ronald Buckley and Marshall Pattie

Patriotism is often described as the “love of country” that individuals display in the acclamation of their national community. Despite the prominence of this sentiment in various…

Abstract

Patriotism is often described as the “love of country” that individuals display in the acclamation of their national community. Despite the prominence of this sentiment in various societies around the world, organizational research on patriotism is largely absent. This omission is surprising because entrepreneurs, human resource (HR) divisions, and firms frequently embrace both patriotism and patriotic organizational practices. These procedures include (among other interventions) national symbol embracing, HR practices targeted toward military members and first responders, the adulation of patriots and celebration of patriotic events, and patriotic-oriented corporate social responsibility (CSR). Here, the authors argue that research on HR management and organization studies will likely be further enhanced with a deeper understanding of the national obligation that can spur employee productivity and loyalty. In an attempt to jumpstart the collective understanding of this phenomenon, the authors explore the antecedents of patriotic organizational practices, namely, the effects of founder orientation, employee dispersion, and firm strategy. It is suggested that HR practices such as these lead to a patriotic organizational image, which in turn impacts investor, customer, and employee responses. Notably, the effect of a patriotic organizational image on firm-related outcomes is largely contingent on how it fits with the patriotic views of other stakeholders, such as investors, customers, and employees. After outlining this model, the authors then present a thought experiment of how this model may appear in action. The authors then discuss ways the field can move forward in studying patriotism in HR management and organizational contexts by outlining several future directions that span multiple levels (i.e., micro and macro). Taken together, in this chapter, the authors introduce a conversation of something quite prevalent and largely unheeded – the patriotic organization.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-83797-889-2

Keywords

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