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In this study, we examine the developments of transactive memory systems and collective mind and their influence on performance in virtual teams. Although one of the oft‐cited benefits of the virtual team is the ability of its members to contribute diverse knowledge and expertise, the question of how virtual team members can bring their respective knowledge and expertise to solve the problems they face has been largely ignored in the past research on virtual teams. Building on an emerging body of socio‐cognitive literature, we argue that transactive memory systems and the collective mind are two important variables that explain team performance. We tested our hypotheses with a longitudinal data set that was collected from 38 virtual teams of graduate management students from six universities in four countries over eight weeks. The results suggest that the influence of team members' early communication volume on team performance decreases as teams develop transactive memory systems and a collective mind. The results further suggest that the development of a collective mind represents a high‐order learning in team settings.

This study aims to explore how emotionally rich collective experiences create lasting, shareable memories, which influence future behaviours. In particular, the role of others and of music in creating value through memories is considered using the concept of socially extended emotions.

Over 250 narratives were gathered from festival attendees in the UK and Finland. Respondents completed a writing task detailing their most vivid memories, what made them memorable, their feelings at the time and as they remembered them, and how they shared them. The narratives were then analysed thematically.

Collective emotion continues to be co-created long after the experience through memory-sharing. The music listened to is woven through this extension of the experience but is, surprisingly, not a critical part of it. The sociality of the experience is remembered most and was key to the memories shared afterwards. The added value of gathering memorable moments, and being able to share them with others, is clearly evidenced.

The study highlights the importance of designing events to create collective emotional moments that form lasting memories. This emphasizes the role of post-experience marketing and customer relationship building to enhance the value that is created customer-to-customer via memory sharing.

The research addresses the lack of literature exploring post-event experience journeys and the collective nature of these. It also deepens a theoretical understanding of the role of time and sociality in the co-creation and extension of emotions and their value in hospitality consumption. A model is proposed to guide future research.

The increasing availability and popularity of ways to capture personal memories using technologies such as digital cameras is beginning to alter the way in which personal memory images are produced, retained and circulated. Unlike the analog technologies, it is now possible to create an immediately available presence on the Internet. When examined from the perspective of voice, this phenomenon expands the potential of creating personal history narratives that could be collated together to produce a non‐institutional history of an era. This paper explores the ways in which the digital technologies can facilitate the production of such histories and what the technologies could do the sense of presence of an individual in the realm of the virtual.

This paper analyses how the history of the Mongol invasions of Japan in the 13th century was used to create a collective national memory of modern Japan and how individuals and the Japanese public promoted these memories through a campaign of constructing memorials to strengthen Japan's unified national consciousness in times of national crisis.

The main research material is derived from Japanese newspaper archives, National Diet library database as well as Japanese and English secondary literature.

This paper argues that three Japanese concepts, such as kokunan (national crisis), kokui (national prestige or pride) and gokoku (protecting the country), were essential for the creation of collective Japanese memory and identity.

The paper outlines the narrative formed around the history of the Mongol invasions of Japan to create a unified national identity through a collective historical memory in times of Japanese “national crisis” felt in its external relations.

This paper aims to engage nine women English teachers in exploring their personal memories centered around the perception of their raced, classed and gendered teacher bodies, and led them to conceptualize teaching as invasion.

The process of collective memory work (CMW), a qualitative feminist research method, was used to structure collaborative sessions for the nine women English teachers. In these sessions, the group took up the CMW process as the memories were written, read, analyzed and theorized together.

The analyses of two memories from our group's work builds understanding of how the use of new materialism and a conceptualization of emotions as social, collective and agentic, can expand the understanding of the teacher bodies and disrupt normalizing narratives of teaching and learning. The post-humanist concept of intra-action leads one to better understand the boundaries in the teacher – student relationships that is built/invaded, and to see the ways materials, humans, emotions and discourses are entangled in the teaching encounters.

This study demonstrates how sustained and collective research methodologies like CMW can open space for teachers to more fully explore their identities, encounters and relationships. Further, unpacking everyday classroom moments (through the framework of literacy-as-event) can yield deep and critical understanding of how bodies, emotions and non-human objects all become entangled when teaching becomes an act of invasion.

World War I is the pivot of twentieth century American history because it transformed the United States from a regional into a global power. As the fiftieth anniversary of World War II winds down, we remind ourselves of the first “Great War” and its continuing importance to American self‐conception and memory.

Organizational memory (OM) is a branch of collective memory studies tied to instrumental action which seeks to enhance the organization’s intellectual capital by aiding organizations in using both routine practices and imbedded information to anticipate and solve problems. Within an intellectual capital perspective, OM involves the encoding of information via suitable representation and retrieval systems which are filtered through the three forms of intellectual capital – human, structural and relational. This paper explores how these three forms of intellectual capital, when put into mnemonic practice, generate four interrelated but distinct models of OM – the storage bin model, the narrative model, the innovative model, and the political resource model. Emphasis is placed on discussion of how each of these models of OM impacts efforts to effectively manage an organization’s intellectual capital.

The purpose of this paper is to explore how music consumption communities remember their past. Specifically, the paper reports on the role of heritage in constructing the cultural memory of a consumption community and on the implications for its identity and membership.

Drawing upon insights from theories of cultural memory, heritage, and collective consumption, this interpretive inquiry makes use of interview, documentary, and artefactual analysis, as well as visual and observational data, to analyse an exhibition of the community’s popular music heritage entitled One Family – One Tribe: The Art & Artefacts of New Model Army.

The analysis shows how the community creates a sense of its own past and reflects this in memories, imagination, and the creative work of the band.

This is a single case study, but one whose exploratory character provides fruitful insights into the relationship between cultural memory, imagination, heritage, and consumption communities.

The paper shows how consumption communities can do the work of social remembering and re-imagining of their own past, thus strengthening their identity through time.

The study shows clearly how a consumption community can engage, through memory and imagination, with its own past, and indeed the past in general, and can draw upon material and other resources to heritagise its own particular sense of community and help to strengthen its identity and membership.

The paper offers a theoretical framework for the process by which music consumption communities construct their own past, and shows how theories of cultural memory and heritage can help to understand this important process. It also illustrates the importance of imagination, as well as memory, in this process.

Archives are repositories of memory, providing reliable evidence for examining the past. The four types of memory – personal, collective, historical, and archival – interact in complex and sometimes baffling ways to enable one to understand the past and to draw lessons from it. Archival memory is a social construct reflecting power relationships in society. Archivists and manuscripts curators play the important role of mediator in selecting records for preservation and providing research access to such collections. By recognizing and overcoming the bias toward records of powerful groups in society, archivists can provide a more balanced perspective on the past, and enable future generations to examine and evaluate the activities and contributions of all voices in one’s culture. Archives thus serve an important role in identifying and preserving the documentation that forms one’s historical memory.

This paper aims to explore, for the first time over a long period of time, the autobiographical memory of Israeli veterans of the 1948 War, pertaining to the 1948 Palestinian exodus that led to the creation of the Palestinian refugee problem. Does this memory include the Zionist narrative (i.e. willing flight of the Palestinian refugees) or a critical narrative (i.e. willing flight and expulsion)? One of the primary sources to influence the collective memory of conflicts is the autobiographical memory. This memory is also one of the primary sources for research of the past. Thus, autobiographical memory is of importance.

Methodologically, this is done through an analysis of all 1948 veterans’ memoirs published between 1949 and 2004. Interviews were also conducted with various veterans, to understand the dynamics of their memoir publication.

Empirical findings suggest that during the first period (1949-1968), this memory was exclusively Zionist; during the second (1969-1978), it became slightly critical; and during the third (1979-2004), the critical tendency became more prevalent. Onward, the nine empirical causes for the presentation of exodus the way it was presented are discussed. Theoretical findings relate, inter alia, to the importance of micro factors in shaping the autobiographical memory, assembles seven such theoretical factors, suggests that these factors can influence in two ways (promoting collective memory change or inhibiting it), and that their impact can change over time.

Taken together, the paper contributes empirical and theoretical findings that are based on a solid and wide scope research.