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Research into the library as place investigates the role of public library buildings as destinations, physical places where people go for various reasons ranging from making use of the library's resources and services or seeking to fulfill an information or reading need to less easily identified reasons that may include using the library's building as a place to make social or business contacts, to build or reinforce community or political ties, or to create or reinforce a personal identity. This study asks: How are one rural US public library system's newly constructed buildings functioning as places? The answer is derived from answers to sub-questions about adult library users, user, and staff perceptions of library use, and observed use of library facilities. The findings are contextualized using a framework built of theories from human geography, sociology, and information studies.

This case study replicates a mixed-methods case study conducted at the main public libraries in Toronto and Vancouver in the late1990s and first reproduced in Halifax, Nova Scotia in 2006. It tests methods used in large urban settings in a rural, small-town environment. This study also expands on its antecedents by using thematic analysis to determine which conceptualizations of the role of the public library as place are most relevant to the community under investigation.

The study relies on quantitative and qualitative data collected via surveys and interviews of adult library users, interviews of library public service staff members, structured observations of people using the libraries, and analysis of selected administrative documents. The five sets of data are triangulated to answer the research sub-questions.

Thematic analysis grounded in the conceptual framework finds that public realm theory best contextualizes the relationships that develop between library staff members and adult library users over time. The study finds that the libraries serve their communities as informational places and as familiarized locales rather than as third places, and that the libraries facilitate the generation of social capital for their users.

Small branch libraries are found in many academic institutions. The purpose of this study was to look at specific aspects of management of these branches and in particular the librarians in these branches from an organizational perspective. The organizational structure and support for branches and librarians was looked at in two institutions, Lund University in Sweden, and Cape Peninsula University of Technology in South Africa. An analysis was made through observation, documentary analysis and semi-structured interviews with affected staff at both institutions, and the input compared to determine commonalities as well as differences. The small branch academic librarian is a vital part of the organizational landscape. Although needing strong support from the central organization in terms of mentoring and staff development, they provide a unique contribution to the profession as a whole as they fill the role of specialist generalist – a breed of librarian capable of working with the specialist in their own field, but at the same time covering all the specialized fields that users would expect in an academic library. Although a lot has been written about centralization and decentralization and the subsequent place of small branch libraries, the actual role of the librarians as a unique one within academic institutions has not been highlighted in the literature. This study aims to highlight this and assist libraries in assessing and improving the working relationship between the central organization and the small branch librarians.

This chapter provides in-depth case studies of two large urban public libraries in the United States and how communities and libraries respond to reductions mandated by their funding agencies. Boston Public Library (BPL) and Los Angeles Public Library (LAPL) are both in communities that faced, and are still facing, recessionary budget pressures that began in 2007. Each community and library system has responded in different ways. In the recent past, in both Boston and Los Angeles, the Mayors and City Councils have supported libraries that have come to define the great cultural heritage and heart of these cities in the past. In 2010, however, both cities faced unheard of budget pressures. In Boston, there was a budget shortfall of $3.6 million. In Los Angeles, the budget shortfall began in 2007 due to huge increases in pension payments to city workers, particularly in the police and fire departments (City of Los Angeles Web site, 2011). In Boston, the community was told there could be branch closures. In Los Angeles, the budget shortfall created severe personnel, material, and service cuts. How each library and their leaders responded to those challenges differed. The level of support that their communities provided and the manner in which it was provided also differed. The two cases describe what can happen when budget crises occur and how libraries and their communities deal, or do not deal with them. The cases also reflect how the two library systems serve metropolitan areas with very distinct characteristics.

The chapter provides instruction on how public libraries can improve the services that they provide to community members with print-related disabilities.

A combination of methods was used (interview, survey, document analysis, usability testing, and expert inspection), to investigate the current level of service provided to community members who are blind or low vision by the Baltimore County Public Library, in five areas:

1. Web Accessibility and Maintenance

2. Staff Awareness and Training

3. Physical Environment of the Library

4. Library offerings, including databases, materials, and equipment: what we have now and what we should have

5. Marketing materials: what, how, and where to be more visible

In all five areas, there were important findings about current barriers to accessibility, and suggestions for improvement in the future were made in the chapter.

The chapter details the steps taken by a large public library system, in a challenging budget environment, with changing leadership, to make improvements in the quality of service provided to people who are blind or low vision.

In the past, people with print-related disabilities were often referred to the Maryland State Library for the Blind and Physically Handicapped. However, over time, the nature of materials acquisitions at public libraries has changed. A large percentage of materials acquired by public libraries is now in digital format, which provides an opportunity for public libraries to start providing services to people with print disabilities.

In 2021, a public library in Ontario, Canada established a branch in an affordable housing building. Using interviews with library and support workers who work in the building (n = 8) and an analysis of media that describes the partnership (n = 16), this chapter explores how their partnership may create social infrastructure for tenants. Social scientists have positioned strengthening social infrastructure, a community’s network of systems and spaces that facilitate social relationships, as an antidote to many of society’s most pressing social issues, such as social inequity. An understanding of this partnership, its purpose, and how it intends to serve neighborhood members provides insight into how public libraries and non-profit and community organizations together provide social infrastructure for those living in affordable housing. Strengthening a community’s social infrastructure may be a vital step toward building socially sustainable communities in the twenty-first century.

The global proliferation of distance learning programs has become a major phenomenon of our times. So rapid is the growth rate of distance learning options, that statistics on them are rendered out-of-date at the moment of publication. As soon as innovations in media and automation technologies have appeared, their new capabilities have been adapted to distance learning applications, fueling the growth of distance learning programs, and providing marketing tools for the promotion of newly upgraded or newly created distance learning programs and institutions. Rapid growth in a highly competitive market has led to the duplication and overlapping of new distance learning options both within institutions and across institutional and geographical boundaries.

This chapter explores differences in fringe, distant, and remote rural public library assets for asset-based community development (ABCD) and the relationships of those assets to geographic regions, governance structures, and demographics.

The author analyzes 2013 data from the Institute of Museum and Library Services (IMLS) and U.S. Department of Agriculture using nonparametric statistics and data mining random forest supervised classification algorithms.

There are statistically significant differences between fringe, distant, and remote library assets. Unexpectedly, median per capita outlets (along with service hours and staff) increase as distances from urban areas increase. The Southeast region ranks high in unemployment and poverty and low in median household income, which aligns with the Southeast’s low median per capita library expenditures, staff, hours, inventory, and programs. However, the Southeast’s relatively high percentage of rural libraries with at least one staff member with a Master of Library and Information Science promises future asset growth in those libraries. State and federal contributions to Alaska libraries propelled the remote Far West to the number one ranking in median per capita staff, inventory, and programs.

This study is based on IMLS library system-wide data and does not include rural library branches operated by nonrural central libraries.

State and federal contributions to rural libraries increase economic, cultural, and social capital creation in the most remote communities. On a per capita basis, economic capital from state and federal agencies assists small, remote rural libraries in providing infrastructure and services that are more closely aligned with libraries in more populated areas and increases library assets available for ABCD initiatives in otherwise underserved communities.

Even the smallest rural library can contribute to ABCD initiatives by connecting their communities to outside resources and creating new economic, cultural, and social assets.

Analyzing rural public library assets within their geographic, political, and demographic contexts highlights their potential contributions to ABCD initiatives.