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Open Access
Article
Publication date: 24 August 2022

Elena Fernández-Díaz, Carmen Jambrino-Maldonado, Patricia P. Iglesias-Sánchez and Carlos de las Heras-Pedrosa

There is widespread agreement that the tourism sector should address the issue of sustainability. The purpose of this study is to analyze the digital accessibility of the…

Abstract

Purpose

There is widespread agreement that the tourism sector should address the issue of sustainability. The purpose of this study is to analyze the digital accessibility of the cities awarded as European Capitals of Smart Tourism for their innovative, accessible and sustainable practices by the European Commission.

Design/methodology/approach

An analysis of the digital level of accessibility of 50 uniform resource locator (URL) of European cities was undertaken. The analysis followed the international evaluation requirements of the World Wide Web (W3C).

Findings

The results show that none of the official Web pages analyzed obtained 100% in relation to the digital accessibility requirements. The main factors that pose barriers to communication and interaction were identified.

Practical implications

The paper encourages smart tourism destinations to overcome the challenge of matching both dimensions of accessibility to obtain barrier-free information to ensure cities are inclusive and sustainable in line with Agenda 2030 (sustainable development goal [SDG] 11).

Originality/value

The concept of tourism for all receives special attention in the sector, and this notion is reflected in the UN SDGs. However, accessibility has not been extensively analyzed in relation to the cohesion between the digital and the physical dimension. Tourism research tends to focus on accessible experiences within destinations. This paper introduces a new insight into the key issue of digital accessibility, which can promote destination choice and influence the tourism experience.

目的

人们普遍认为, 旅游业应该解决可持续性问题。本研究旨在分析被欧盟委员会授予欧洲智慧旅游之都的城市的数字可及性, 以了解其创新、可及和可持续的做法。

设计/方法/途径

对50个欧洲城市的URL的数字可及性进行了分析。该分析遵循万维网(W3C)的国际评估标准。

研究结果

结果显示, 所分析的官方网页中没有一个获得100%的数字无障碍要求。对交流和互动构成障碍的主要因素被确认。

原创性

全民旅游的概念在该领域受到特别关注, 这一概念也反映在联合国可持续发展目标(SDGs)中。然而, 无障碍性还没有被广泛地分析到数字和物理层面之间的凝聚力。旅游研究倾向于关注目的地内的无障碍体验。本文对数字可及性这一关键问题提出了新的见解, 它可以促进目的地的选择并影响旅游体验。

实际意义

本文鼓励智能旅游目的地克服挑战, 使无障碍环境的两个维度相匹配, 以获得无障碍信息, 确保城市的包容性和可持续性符合2030年议程(SDG 11)。

Objetivo

Existe un acuerdo generalizado en el sector turístico para abordar la cuestión de la sostenibilidad. Este estudio pretende analizar la accesibilidad digital de las ciudades premiadas como Capitales Europeas del Turismo Inteligente por sus prácticas innovadoras, accesibles y sostenibles por la Comisión Europea.

Diseño/metodología/enfoque

Se realizó un análisis del nivel de accesibilidad digital de cincuenta (50) URL de ciudades europeas. El análisis siguió las normas internacionales de evaluación de la World Wide Web (W3C).

Resultados

Los resultados muestran que ninguna de las páginas Web oficiales analizadas obtuvo el 100% en relación con los requisitos de accesibilidad digital. Se identificaron los principales factores que suponen barreras para la comunicación y la interacción.

Originalidad

El concepto de turismo para todos recibe especial atención en el sector y esta noción se refleja en los Objetivos de Desarrollo Sostenible (ODS) de la ONU. Sin embargo, la accesibilidad no se ha analizado ampliamente en relación con la cohesión entre la dimensión digital y la física. La investigación turística tiende a centrarse en las experiencias accesibles dentro de los destinos. Este artículo introduce una nueva perspectiva sobre la cuestión clave de la accesibilidad digital, que puede promover la elección del destino e influir en la experiencia turística.

Implicaciones prácticas

El documento anima a los destinos turísticos inteligentes a superar el reto de hacer coincidir ambas dimensiones de la accesibilidad para obtener información sin barreras que garantice que las ciudades sean inclusivas y sostenibles en línea con la Agenda 2030 (ODS 11).

Article
Publication date: 1 September 2003

Suzanne L. Byerley and Mary Beth Chambers

Accessibility, as defined by the Americans with Disabilities Act (ADA) of 1990, pertains to accessibility of online environments as well as physical environments for…

1213

Abstract

Accessibility, as defined by the Americans with Disabilities Act (ADA) of 1990, pertains to accessibility of online environments as well as physical environments for persons with disabilities. Web‐based resources are prevalent in libraries today, but are they accessible? An e‐mail survey was used to examine accessibility of Web‐based abstracting and indexing services from product providers’ perspectives. Company representatives were asked to address overall product accessibility, company compliance with Section 508 Standards, and product usability for persons with disabilities. Findings indicate that the ADA and Section 508 are raising database company awareness of accessibility issues. Still, companies can do more to assure product accessibility.

Details

Library Hi Tech, vol. 21 no. 3
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 September 2019

Kai Xie, Hao Xu and Jing Wu

The density and pattern of urban parks, traffic conditions are the main factors affecting urban park accessibility. To clarify the influence of traffic mode and urban road…

Abstract

The density and pattern of urban parks, traffic conditions are the main factors affecting urban park accessibility. To clarify the influence of traffic mode and urban road network on urban park accessibility, we examine downtown area of Nanjing, China, and based on GIS network analysis, analyze urban park accessibility under different traffic modes in the current year (2017) and the Nanjing master planning target year (2030). The results shows: Using automobiles takes the shortest time to get to urban parks in 2017 and 2030 (if the problem of parking is ignored). Comparing the results of 2030 and 2017, by when the ground transportation network in the study area will be further improved, urban park accessibility was improved by a small margin under walking and automobile traffic modes, however, the density of rail traits increased fastest, urban park accessibility is improved most under this mode of transportation, rail transit route development becomes the dominant factor in improving park accessibility in downtown area of Nanjing. To a certain extent, this study reveals the leading factors of improving the accessibility of urban parks on the premise that the system of urban parks tends to be stable, and provides a reference for improving urban park accessibility.

Details

Open House International, vol. 44 no. 3
Type: Research Article
ISSN: 0168-2601

Keywords

Book part
Publication date: 14 December 2015

Axel Schmetzke

The author takes a comprehensive look at the accessibility of e-resources for all people, including those with disabilities, in the context of collection development (CD).

Abstract

Purpose

The author takes a comprehensive look at the accessibility of e-resources for all people, including those with disabilities, in the context of collection development (CD).

Methodology/approach

Employing a combination of research methodologies policy analysis, content analysis, and phone survey—the author explores the extent to which the needs of people with disabilities are considered.

Findings

Several professional library organizations recommend accessibility-sensitive selection and procurement procedures. However, not all students enrolled in library school programs might learn about the issue. Few books on the subject cover the issue adequately. Nationwide, CD policies requiring conformance to accessibility standards are the exception; and when librarians meet to make decisions about the selection of specific e-resources, the needs of people with disabilities are rarely on their radar screens.

Research limitations/implications

Researchers conducting similar surveys in the future might want to not only select a statistically more representative sample of academic libraries but also widen their focus and include both accessibility and usability in their investigations.

Practical implications

Textbook authors and course instructors in the area of CD need to address accessibility and usability. Librarians need to raise the issue with database and e-book vendors during license negotiations.

Social implications

The acquisition of e-resources designed to be accessible and usable for all will enable people with disabilities to participate more fully in our information-driven society.

Originality/value

The data collected provide for a broad discussion of the extent to which the needs of people with disabilities are considered in connection with CD.

Details

Accessibility for Persons with Disabilities and the Inclusive Future of Libraries
Type: Book
ISBN: 978-1-78560-652-6

Book part
Publication date: 14 December 2015

Binky Lush

Academic library web sites contain a vast amount of content, often contributed by a large number of content creators with varying levels of technical expertise. The Penn…

Abstract

Purpose

Academic library web sites contain a vast amount of content, often contributed by a large number of content creators with varying levels of technical expertise. The Penn State University Libraries site contains almost 10,000 pages contributed by over 200 content creators from all areas of the Libraries.

Methodology/approach

In October 2011, in response to a complaint filed against Penn State by the National Federation of the Blind, the University Libraries agreed to comply with the Web Content Accessibility Guidelines (WCAG) 2.0 AA within a year to ensure that the web site would be accessible to all Libraries’ users.

Findings

This chapter describes how the Libraries developed a remediation plan; engaged content authors in the Libraries’ accessibility effort; implemented new content roles and workflow to ensure web accessibility and how they continue to actively measure and maintain the accessibility of web site content.

Originality/value

This chapter will be useful to Libraries committed to making their web content accessible to all users.

Details

Accessibility for Persons with Disabilities and the Inclusive Future of Libraries
Type: Book
ISBN: 978-1-78560-652-6

Keywords

Open Access
Book part
Publication date: 1 May 2019

Sidse Grangaard and Stefan Christoffer Gottlieb

The purpose of this paper is to open the black box of prescriptive requirements by analysing their role in shaping interests and decisions on accessibility, and discuss…

Abstract

Purpose

The purpose of this paper is to open the black box of prescriptive requirements by analysing their role in shaping interests and decisions on accessibility, and discuss the consequences hereof for a future move to a performance-based accessibility model based on Universal Design principles.

Design/Methodology/Approach

A single case study based on 15 qualitative interviews with clients about their approach to accessibility and Universal Design is analysed by using actor-network theory (ANT) as the theoretical framework.

Findings

It is shown that the prescriptive requirements in the Danish building regulations constitute a black box, which is decisive in defining the clients’ perception of the users and their level of ambition for accessibility by inscribing specific expectations, actions and ways of knowing about accessibility.

Research Limitations/Implications

The study is based on a qualitative single case study. We argue that analytical generalisations nevertheless can be drawn.

Practical Implications

Performance-based regulations can be a source of innovation but also entail negative consequences for the quality of the built environment if treated in an isolated manner alone.

Originality/Value

The paper contributes to the discussions on Universal Design and the implementation of performance-based accessibility regulation by illustrating how current prescriptive requirements are not mere “matters of fact” but play an active role in mobilising and shaping a network of users, technologies, norms and practices, which the introduction of performance-based requirements will radically alter.

Details

10th Nordic Conference on Construction Economics and Organization
Type: Book
ISBN: 978-1-83867-051-1

Keywords

Abstract

Details

Access to Destinations
Type: Book
ISBN: 978-0-08-044678-3

Abstract

Details

Access to Destinations
Type: Book
ISBN: 978-0-08-044678-3

Abstract

Details

Access to Destinations
Type: Book
ISBN: 978-0-08-044678-3

Book part
Publication date: 14 December 2015

Kerry Falloon

This chapter aims to present best practices in providing inclusive resources and services offered to persons with disabilities at a public university library, in light of…

Abstract

Purpose

This chapter aims to present best practices in providing inclusive resources and services offered to persons with disabilities at a public university library, in light of the 25th anniversary of the Americans with Disabilities Act (ADA).

Methodology/approach

A review of past practices and future considerations are presented from the perspective of providing both effective services and acquiring accessible resources.

Findings

Effective practices, at a college library serving individuals with disabilities, need to be a consistent part of daily practices and policies. Due to changing populations of students with disabilities, library outreach to the local disability office and communication to library professionals is essential. Practices for acquiring, assessing, and purchasing library resources require conformity to legal standards in order to be an “accessible” library.

Practical implications

Success for college students with disabilities also requires an institutional and system-wide university commitment to accessibility. As a case study in practice, the College of Staten Island (CSI) Library actively assesses accessibility at their library, which can be relevant to other academic libraries.

Originality/value

Limited amount of studies document the application of compliance with the ADA to daily library acquisition practices. Initiatives are also presented that can lead to future procurement guidelines at the CSI and similar organizations.

Details

Accessibility for Persons with Disabilities and the Inclusive Future of Libraries
Type: Book
ISBN: 978-1-78560-652-6

Keywords

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