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Article
Publication date: 2 February 2024

Lin Wang, Huiyu Zhu, Xia Li and Yang Zhao

Although user stickiness has been studied for several years in the field of live e-commerce, little attention has been paid to the effects of streamer attributes on user…

Abstract

Purpose

Although user stickiness has been studied for several years in the field of live e-commerce, little attention has been paid to the effects of streamer attributes on user stickiness in this field. Rooted in the stimulus-organism-response (S-O-R) theory, this study investigated how streamer attributes influence user stickiness.

Design/methodology/approach

The authors obtained 496 valid samples from Chinese live e-commerce users and explored the formation of user stickiness using partial least squares-structural equation modeling (PLS-SEM). Artificial neural network (ANN) was used to capture linear and non-linear relationships and analyze the normalized importance ranking of significant variables, supplementing the PLS-SEM results.

Findings

The authors found that attractiveness and similarity positively impacted parasocial interaction (PSI). Expertise and trustworthiness positively impacted perceived information quality. Moreover, streamer-brand preference mediated the relationship between PSI and user stickiness, as well as the relationship between perceived information quality and user stickiness. Compared to PLS-SEM, the predictive ability of ANN was more robust. Further, the results of PLS-SEM and ANN both showed that attractiveness was the strongest predictor of user stickiness.

Originality/value

This study explained how streamer attributes affect user stickiness and provided a reference value for future research on user behavior in live e-commerce. The exploration of the linear and non-linear relationships between variables based on ANN supplements existing research. Moreover, the results of this study have implications for practitioners on how to improve user stickiness and contribute to the development of the livestreaming industry.

Details

Industrial Management & Data Systems, vol. 124 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 13 October 2023

Ying Ying Feng, Yue Jia, Xiao Qian Sun, Guo Peng Chen and Zong An Luo

A new backward punch shape was designed and used in the hydroforming process of double-layer Y-shaped tubes to achieve uniform wall thickness. This study focuses on the…

Abstract

Purpose

A new backward punch shape was designed and used in the hydroforming process of double-layer Y-shaped tubes to achieve uniform wall thickness. This study focuses on the implementation and effectiveness of this novel punch shape.

Design/methodology/approach

A numerical simulation and experimental validation of the hydroforming process of double-layer Y-shaped tubes under various backward punch, replenishment ratios (left and right feed ratios) and internal pressure loading paths was performed using finite elements. During the hydroforming process, an analysis was made on the distribution of stress, strain and wall thickness in both the inner and outer layers of the Y-shaped conduit.

Findings

The novel backward punch parallel to the main tube has been found to improve the distribution of wall thickness in Y-shaped tubes. By controlling the feeding ratio and modifying the loading path of the internal pressure, it is possible to obtain the optimal forming part of the double-layer Y-shaped tube. The comparison between the simulation and experimental results of the double-layer Y-shaped tube formed under the optimal path indicates that the error is within 5% and the distribution of wall thickness is consistent.

Originality/value

A novel backward punch technique is employed to control the hydroforming process in a Y-shaped tube. A study on hydroforming of double-layer Y-shaped tubes with asymmetric features and challenging forming conditions is being suggested.

Details

International Journal of Structural Integrity, vol. 14 no. 6
Type: Research Article
ISSN: 1757-9864

Keywords

Content available
Article
Publication date: 14 August 2023

Christiana Osei Bonsu, Chelsea Liu and Alfred Yawson

The role of chief executive officer (CEO) personal characteristics in shaping corporate policies has attracted increasing academic attention in the past two decades. In this…

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Abstract

Purpose

The role of chief executive officer (CEO) personal characteristics in shaping corporate policies has attracted increasing academic attention in the past two decades. In this review, the authors synthesize extant research on CEO attributes by reviewing 232 articles published in 29 journals from the accounting, finance and management literature. This review provides an overview of existing findings, highlights current trends and interdisciplinary differences in research approaches and identifies potential avenues for future research.

Design/methodology/approach

To review the literature on CEO attributes, the authors manually collected peer-reviewed articles in accounting, finance and management journals from 2000 to 2021. The authors conducted in-depth analysis of each paper and manually recorded the theories, data sources, country of study, study period, measures of CEO attributes and dependent variables. This procedure helped the authors group the selected articles into themes and sub-themes. The authors compared the findings in various disciplines and provided direction for future research.

Findings

The authors highlight the role of CEO personal attributes in influencing corporate decision-making and firm outcomes. The authors categorize studies of CEO traits into three main research themes: (1) demographic attributes and experience (including age, gender, culture, experience, education); (2) CEO interactions with others (social and political networks) and (3) underlying attributes (including personality, values and ideology). The evidence shows that CEO characteristics significantly affect a wide range of specific corporate policies that serve as mechanisms through which individual CEOs determine firm success and performance.

Practical implications

CEO selection is one of the most crucial decisions made by corporations. The study findings provide valuable insights to corporate executives, boards, investors and practitioners into how CEOs’ personal characteristics can impact future firm decisions and outcomes that can, in turn, inform the high-stake process of CEO recruitment and selection. The study findings have significant practical implications for corporations, such as contributing to executive training programs, to assist executives and directors attain a greater level of self-awareness.

Originality/value

Building on the theoretical foundation of upper echelons theory, the authors offer an integrated theoretical framework to consolidate existing empirical research on the impacts of CEO personal attributes on firm outcomes across accounting and finance (A&F) and management literature. The study findings provide a roadmap for scholars to bridge the interdisciplinary divide between A&F and management research. The authors advocate a more holistic and multifaceted approach to examining CEOs, each of whom embodies a myriad of personal characteristics that comprise their unique identity. The study findings encourage future researchers to expand the investigation of the boundary conditions that magnify or moderate the impacts of CEO idiosyncrasies.

Article
Publication date: 18 July 2022

Qun Bai, Senming Tan, Zheng Yuelong, Jiafu Su and Li Tingting

This study investigates the credit supervision issue in rural e-commerce. By studying the trading strategies of buyers and sellers under different credit supervision measures and…

Abstract

Purpose

This study investigates the credit supervision issue in rural e-commerce. By studying the trading strategies of buyers and sellers under different credit supervision measures and the impact of different pricing strategies on the trading strategies of both parties, this paper proposes regulatory suggestions for the increasingly severe credit problems in rural e-commerce.

Design/methodology/approach

In the online agricultural product transaction between farmers and consumers, both parties' decision-making is a dynamic process. Using the copying dynamic model of the evolutionary game, this study establishes two evolutionary game models to explore the factors affecting credit supervision in the rural e-commerce transaction process. Then, the study provides corresponding countermeasures and suggestions.

Findings

First, credit supervision measures implemented by rural e-commerce platforms and the Government's legal system construction and infrastructure construction guarantees influence both parties' trust choices in rural e-commerce transactions. Second, price is a key factor affecting both parties' trading strategies. In the case of relatively fair prices, the higher the proportion of farmers who choose “low price” and “honest transaction” strategies, the easier that is for consumers to choose to trust farmers. In contrast, the higher the price, the higher the proportion of consumers who choose the “trust farmers” strategy, and the more willing farmers are to choose honest transactions.

Originality/value

This work develops a new approach for analyzing rural e-commerce credit supervision. Moreover, this study helps establish and improve the credit supervision mechanism of rural e-commerce and further realize the long-term sustainable development of the rural economy.

Details

Kybernetes, vol. 52 no. 11
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 1 February 2024

Hamad Mohamed Almheiri, Syed Zamberi Ahmad, Abdul Rahim Abu Bakar and Khalizani Khalid

This study aims to assess the effectiveness of a scale measuring artificial intelligence capabilities by using the resource-based theory. It seeks to examine the impact of these…

Abstract

Purpose

This study aims to assess the effectiveness of a scale measuring artificial intelligence capabilities by using the resource-based theory. It seeks to examine the impact of these capabilities on the organizational-level resources of dynamic capabilities and organizational creativity, ultimately influencing the overall performance of government organizations.

Design/methodology/approach

The calibration of artificial intelligence capabilities scale was conducted using a combination of qualitative and quantitative analysis tools. A set of 26 initial items was formed in the qualitative study. In the quantitative study, self-reported data obtained from 344 public managers was used for the purposes of refining and validating the scale. Hypothesis testing is carried out to examine the relationship between theoretical constructs for the purpose of nomological testing.

Findings

Results provide empirical evidence that the presence of artificial intelligence capabilities positively and significantly impacts dynamic capabilities, organizational creativity and performance. Dynamic capabilities also found to partially mediate artificial intelligence capabilities relationship with organizational creativity and performance, and organizational creativity partially mediates dynamic capabilities – organizational creativity link.

Practical implications

The application of artificial intelligence holds promise for improving decision-making and problem-solving processes, thereby increasing the perceived value of public service. This can be achieved through the implementation of regulatory frameworks that serve as a blueprint for enhancing value and performance.

Originality/value

There are a limited number of studies on artificial intelligence capabilities conducted in the government sector, and these studies often present conflicting and inconclusive findings. Moreover, these studies indicate literature has not adequately explored the significance of organizational-level complementarity resources in facilitating the development of unique capabilities within government organizations. This paper presents a framework that can be used by government organizations to assess their artificial intelligence capabilities-organizational performance relation, drawing on the resource-based theory.

Article
Publication date: 17 October 2022

You Wu, Xiao-Liang Shen and Yongqiang Sun

Social media rumor combating is a global concern in academia and industry. Existing studies lack a clear definition and overall conceptual framework of users' rumor-combating…

Abstract

Purpose

Social media rumor combating is a global concern in academia and industry. Existing studies lack a clear definition and overall conceptual framework of users' rumor-combating behaviors. Therefore, this study attempts to empirically derive a typology of rumor-combating behaviors of social media users.

Design/methodology/approach

A three-phase typology development approach is adopted, including content analysis, multidimensional scaling (MDS), interpreting and labeling. Qualitative and quantitative data collection and analysis methods are employed.

Findings

The elicited 40 rumor-combating behaviors vary along two dimensions: high versus low difficulty of realization, and low versus high cognitive load. Based on the two dimensions, the 40 behaviors are further divided into four categories: rumor-questioning behavior, rumor-debunking behavior, proactive-appealing behavior, and literacy enhancement behavior.

Practical implications

This typology will serve as reference for social media platforms and governments to further explore the interventions to encourage social media users to counter rumor spreading based on various situations and different characteristics of rumor-combating behaviors.

Originality/value

This study provides a typology of rumor-combating behaviors from a novel perspective of user participation. The typology delves into the conceptual connotations and basic forms of rumor combating, allowing for a comprehensive understanding of the complete spectrum of users' rumor-combating behaviors. Furthermore, the typology identifies the similarities and the differences between various rumor-combating behaviors, thus providing implications and directions for future research on rumor-combating behaviors.

Details

Information Technology & People, vol. 36 no. 7
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 22 August 2023

Wen-Qi Ruan, Fang Deng, Shu-Ning Zhang and Yan Zhou

Negative rumors damage the destination’s image and tourist experience. This study aims to compare how rumor correction sources (government vs business vs tourist) affect user…

Abstract

Purpose

Negative rumors damage the destination’s image and tourist experience. This study aims to compare how rumor correction sources (government vs business vs tourist) affect user online citizenship behavior (UOCB).

Design/methodology/approach

Based on the stimuli-organism-response framework, a hypothetical model was established from rumor correction to UOCB. Three scenario experiments (more than 1,000 valid samples) were designed. Study 1 illustrated the effects of different rumor corrections, Study 2 was designed to verify the mediating effects of sympathy and perceived information authenticity (PIA) and the robustness of results was demonstrated in Study 3.

Findings

Government correction elicited the highest sympathy and PIA. Business correction was less than tourist correction in arousing sympathy but better than tourist correction in enhancing PIA. Sympathy and PIA had a mediating effect on the relationship between rumor correction and UOCB.

Practical implications

This study helps to identify the different advantages of rumor correctors and provides insights to prevent the deterioration of negative tourism rumors or even reverse these crises.

Originality/value

This study innovates research perspective of negative tourism rumor governance, expands the understanding of the effect and process of rumor correction and enriches the research content of tourism crisis communication.

目的

负面谣言破坏目的地形象和游客体验。本研究比较谣言纠正来源(政府、企业、游客)对用户在线公民行为的影响。

设计/方法/途径

基于刺激-有机体-反应框架, 搭建谣言纠正到用户在线公民行为的假设模型, 并设计3个情境实验(超过1000个有效样本)。实验1验证不同谣言纠正来源的纠正效果, 实验2证明同情和感知信息真实性的中介作用, 实验3测试实验结果的稳健性。

研究发现

政府纠正引发最高的同情和感知信息真实性。企业纠正在唤起同情时不足于游客纠正, 但在增强感知信息真实性时优于旅游纠正。同情和感知信息真实性在谣言纠正与用户在线公民行为之间发挥中介作用。

实践意义

有助于识别各个谣言纠正主体的不同优势, 为防止旅游负面谣言恶化甚至转危为安提供见解。

原创性/价值

为旅游负面谣言治理提供新的研究视角, 拓展了对谣言纠正效果和过程的认识, 丰富了旅游危机沟通的研究内容。

Propósito

Los rumores negativos dañan la imagen del destino y la experiencia del turista. Este estudio compara cómo afectan las fuentes de corrección de rumores (gobierno vs empresas vs turista) en el comportamiento cívico online de los usuarios (CCOU).

Diseño/metodología/enfoque

Sobre la base del marco estímulo-organismo-respuesta, se estableció un modelo hipotético desde la corrección de rumores hasta el CCOU. Se diseñaron tres escenarios experimentales (más de 1.000 muestras válidas). El Estudio 1 ilustró los efectos de las diferentes correcciones de rumores, el Estudio 2 se diseñó para verificar los efectos mediadores de la simpatía y la autenticidad percibida de la información (API), y la solidez de los resultados se demostró en el Estudio 3.

Hallazgos

La corrección del gobierno obtuvo la mayor simpatía y API. La corrección de la empresa despertó menos simpatía que la corrección del turista, pero fue mejor para generar API. La simpatía y la API tuvieron un efecto mediador en la relación entre la corrección del rumor y el CCOU.

Implicaciones practices

Ayuda a identificar las diferentes ventajas de los correctores de rumores y proporciona información para prevenir el deterioro de los rumores turísticos negativos o incluso revertir estas crisis.

Originalidad/valor

Proporciona una nueva perspectiva de investigación de la gobernanza del rumor turístico negativo, amplía la comprensión del efecto y el proceso de corrección de rumores y enriquece el contenido de la investigación de la comunicación de crisis turísticas.

Article
Publication date: 5 December 2023

Hao Wang and Yunna Liu

This study aims to construct a mental health service system for middle school students in the post-COVID-19 era with the framework of Six Sigma DMAIC (define, measure, analyze…

Abstract

Purpose

This study aims to construct a mental health service system for middle school students in the post-COVID-19 era with the framework of Six Sigma DMAIC (define, measure, analyze, improve and control) and analyze the influencing factors of the mental health service system to study the implementation strategies of quality-oriented mental health services in middle schools.

Design/methodology/approach

This study was conducted in Tianjin, China, from September to November 2022, and 350 middle school students from Tianjin Public Middle School were selected as subjects. A questionnaire survey was used to collect data. In this study, the Six Sigma DMAIC method, sensitivity analysis method, exploratory factor analysis and principal component analysis were used to analyze the mental health services provided to middle school students.

Findings

Based on the Six Sigma DMAIC framework, this study indicates that the contribution rate of the mental health service process factor is the largest in the post-COVID-19 era. The mental health cultivation factor ranks second in terms of its contribution. Mental health quality and policy factors are also important in the construction of middle school students’ mental health service system. In addition, the study highlights the importance of parental involvement and social support in student mental health services during the post-COVID-19 era.

Originality/value

To the best of the authors’ knowledge, a study on middle school students’ mental health in the post-Covid-19 era has not yet been conducted. This study developed a quality-oriented mental health system and analyzed the influencing factors of mental health for middle school students based on data analysis and the Six Sigma DMAIC method.

Details

International Journal of Lean Six Sigma, vol. 15 no. 3
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 13 September 2023

Dongdong Lin, Xiaoyu Yan, Binsan Chen, Na She, Yining Ding and Shichao Dong

This study aims to explore the impact of key parameters of brake pads on the dynamic characteristics of the braking system.

Abstract

Purpose

This study aims to explore the impact of key parameters of brake pads on the dynamic characteristics of the braking system.

Design/methodology/approach

This study conducted experimental research based on a friction testing machine with a slider-disc structure. The experiment studied the impact of key parameters of brake pads (rotation speed, pressure, mass, braking radius, etc.) and the braking environment (dry friction, wetness, sand, etc.) on the stability of the braking system. At the same time, a dynamic model of the brake pad braking system was established and compared with experimental results using the mathematical tool of autocorrelation coefficient.

Findings

The key parameters of brake pads have a significant impact on the dynamic characteristics of the braking system; under different conditions of brake pad mass, tribological parameters, brake pad radius and braking environment, the chaotic characteristics of the braking friction force signal show a trend of expansion or contraction, which can be suppressed by adjusting the key parameters of brake pads.

Originality/value

This study can provide a reference for optimizing the braking strategy and reducing noise and vibration in brake pad systems.

Details

Industrial Lubrication and Tribology, vol. 75 no. 10
Type: Research Article
ISSN: 0036-8792

Keywords

Article
Publication date: 28 February 2022

Paritosh Pramanik and Rabin K. Jana

This paper aims to discuss the suitability of topic modeling as a review method, identifies and compares the machine learning (ML) research trends in five primary business…

Abstract

Purpose

This paper aims to discuss the suitability of topic modeling as a review method, identifies and compares the machine learning (ML) research trends in five primary business organization verticals.

Design/methodology/approach

This study presents a review framework of published research about adopting ML techniques in a business organization context. It identifies research trends and issues using topic modeling through the Latent Dirichlet allocation technique in conjunction with other text analysis techniques in five primary business verticals – human resources (HR), marketing, operations, strategy and finance.

Findings

The results identify that the ML adoption is maximum in the marketing domain and minimum in the HR domain. The operations domain witnesses the application of ML to the maximum number of distinct research areas. The results also help to identify the potential areas of ML applications in future.

Originality/value

This paper contributes to the existing literature by finding trends of ML applications in the business domain through the review of published research. Although there is a growth of research publications in ML in the business domain, literature review papers are scarce. Therefore, the endeavor of this study is to do a thorough review of the current status of ML applications in business by analyzing research articles published in the past ten years in various journals.

Details

Measuring Business Excellence, vol. 27 no. 4
Type: Research Article
ISSN: 1368-3047

Keywords

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