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The purpose of this paper is to utilise a “Wuli-Shili-Renli (WSR)” system approach to create models for complex smart building energy management and evaluate the establishment of a building energy management platform.

The complexity and diversity of the data and demands of the energy management platform mean that it is necessary to analyse comprehensively. This paper uses a WSR system approach to handle, and optimise, the relationship between demands and participants and improve the whole platform. Then, this paper establishes comprehensive evaluation models to analysis the current energy management platforms by using the best integration platform as the baseline.

The WSR conceptual model clarifies the relationship between the elements and elements of the energy management platform clearly and provides the appropriate analytical methods with which to resolve key platform construction issues. The comprehensive evaluation based on a WSR system approach can take into account the systematic effect, so it is more accurate.

The correlation degree between the layers of the energy management platform is rarely reflected.

This paper improves the modelling method used in the WSR system approach and demonstrates that the comprehensive evaluation based on the WSR system approach analyses the energy management platform for public buildings in a synthetic approach.

Recent textbook models for management decisions and our orientation of management education are still based on a reductionist, isolationist and linear paradigm. This paper, for stimulating a perception shift, introduces a systems‐based approach. Drawing on a reconstruction of ancient Eastern wisdom, mainly Confucianism, the approach intends to integrate wuli (material‐technical), shili (psycho‐cognitive) and renli (social‐political) elements, perspectives and patterns into a differentiated/interconnected whole, as the context, content and process of management decision. Decision making conducted as such may have the potential to facilitate complementary synergy among goal‐seeking, cognitive‐learning and relationship‐maintaining approaches to management decision/education.

This study aims to propose a systematic knowledge management model to explore the causal links leading to the organizational crisis preparedness (OCP) level of integrated resorts (IRs) during the COVID-19 pandemic based on the intangible capital of organizational climate, dynamic capability, substantive capability and commitment.

The authors use data obtained from IRs in Macau. The Wuli–Shili–Renli (WSR) approach underpins the study. Structural equation modeling following fuzzy-set qualitative comparative analysis (fsQCA) was used for data processing.

The results showed that organizational climate has an essential role in IRs preparedness for crises and affects their dynamic capacity, substantive capacity and commitment. The fsQCA results revealed that the relationships between conditions with a higher level of dynamic and substantive capability lead to higher OCP scores.

Executives should develop systemic thinking regarding organization preparedness in IRs for crisis management. A comprehensive understanding of the IRs’ business environment and crises is necessary, as they will require different factor constellations to allow the organization to perform well in a crisis. Financial support for employees could ensure their assistance when dealing with such situations. Rapid response teams should be set up for daily operations and marketing implementation of each level of the IRs management systems.

This study contributes to the extant literature on IRs crisis management in the OCP aspect. The authors constructed a systematic composite picture of organization executives’ knowledge management through the three layers of intangible capitals in WSR. Moreover, the authors explored causal links of WSR from symmetric and asymmetric perspectives.

Taoist thought is not easily penetrable for Westerners, though it has growing importance with the globalisation of Chinese commerce. The purpose of this paper is to explore some aspects of Chinese and Taoist thought, and how they can be expressed in cybernetic terms, using a knowledge cybernetics (KC) schema.

KC operates through metaphor the role of which is considered with respect to its application to the specific area of urban landscaping.

A new methodological approach is indicated that is capable of linking Western landscape theory with Taoist feng shui. The traditional approach to critical planning has been in principle enhanced through the idea of landscape canonical harmony that comes from Taoist feng shui. It is also shown that the activity phases in urban landscape design are ontologically different, and use distinct types of energy measures.

The research uses KC as a vehicle for the development of a landscaping methodology that draws on both traditional Western and Chinese Taoist approaches. It requires application to real situations to draw out its practical capacities.

This is apparently the first time that a synergy between Western and Chinese approaches to landscape design and development has been attempted that results in the proposal of a complete methodology.

The successful use of this methodology could demonstrate that Western and Chinese approaches to landscape design are relatable.

Knowledge strategy and its planning are affected by uncertainty and environmental turbulence. This paper aims to discuss these issues and present knowledge strategy planning as an integrated approach for facing these conditions.

Based on an extensive survey and an original re-elaboration of the literature, the paper addresses these research questions: What is the meaning of knowledge strategy, and how can it be related to concepts such as strategic thinking, business strategy and knowledge management (KM) in organizations? What are the limitations of a pure rational approach to knowledge strategy in turbulent environments and under uncertainty? and What approaches can be consequently proposed to formulate knowledge strategies?

The study provides a critical reading of the current literature. Also, it proposes an integrated approach that sees planning as a continuous effort of learning and adaptation to needs and opportunities that dynamically emerge from daily practices.

The proposed framework can inspire a new research agenda to detect how knowledge strategies are planned in companies and how they are continuously adapted on the basis of a dialog between rational contributions and perceptions of reality, practical views, intuitions and emotions. This can also inspire a new agenda for company strategists and KM professionals.

In the literature, little attention has been devoted to knowledge strategy planning. The paper contributes to fill this gap and proposes a new way to see knowledge strategy as an integration of rational thinking and dynamic learning.

The purpose of this paper is to utilize “Wuli‐Shili‐Renli (WSR)” system methodology to analyze complexity of knowledge and knowledge management and create models for knowledge management system (KMS) synthetically.

As a complex system, knowledge management should be analyzed and established by system methodologies. There are many system methodologies. Owing to WSR is characteristic of oriental culture; the paper introduces concept and working process of WSR system methodology in knowledge management from WSR perspective.

WSR system methodology can be used to analyze contents of WSR in KMS and to establish an effective KMS.

How to define WSR in KMS is a little difficult for users.

A new approach for system analysis and establishment of a successful KMS.

The paper shows how the WSR system approach can integrate quantitative approach and qualitative analysis to analyze and establish a KMS synthetically.

The purpose of this paper is to establish a maturity evaluation model for the application of construction steel structure welding robotics suitable for the actual situation and specific characteristics of engineering projects in China and then to assess the maturity level of the technology in the application of domestic engineering projects more scientifically.

The research follows a qualitative and quantitative analysis method. In the first stage, the structure of the maturity model is constructed and the evaluation index system is designed by using the ideas of the capability maturity model and WSR methodology for reference. In the second stage, the design of the evaluation process and the selection of evaluation methods (analytic hierarchy process method, multi-level gray comprehensive evaluation method). In the third stage, the data are collected and organized (preparation of questionnaires, distribution of questionnaires, questionnaire collection). In the fourth stage, the established maturity evaluation model is used to analyze the data.

The evaluation model established by using multi-level gray theory can effectively transform various complex indicators into an intuitive maturity level or score status. The conclusion shows that the application maturity of building steel structure welding robot technology in this project is at the development level as a whole. The maturity levels of “WuLi – ShiLi – RenLi” are respectively: development level, development level, between starting level and development level. Comparison of maturity evaluation values of five important factors (from high to low): environmental factors, technical factors, management factors, benefit factors, personnel and group factors.

In this paper, based on the existing research related to construction steel structure welding robot technology, a quantitative and holistic evaluation of the application of construction steel structure welding robot technology in domestic engineering projects is conducted for the first time from a project perspective by designing a maturity evaluation index system and establishing a maturity evaluation model. This research will help the project team to evaluate the application level (maturity) of the welding robot in the actual project, identify the shortcomings and defects of the application of this technology, then improve the weak links pertinently, and finally realize the gradual improvement of the overall application level of welding robot technology for building steel structure.

Crystallization calls for the interaction between mind, body and spirit. While the knowledge of the mind is how we are used to see knowledge creation, the body influences the co‐creation and the embodied experience between the researcher and the participant as a human instrument for understanding. Spirit refers to the sensitivity to ethics in preventing the reaffirmation of the stereotypical narratives. The purpose of the article is to demonstrate how body and spirit in addition to mind can provide alternative insights on a research topic.

The current study focuses on the body and spirit. Self‐reflective empirical narratives from China and India evidence interpretive findings that suggest that crystallization help us to create an emic understanding of those studied and affirms our commitment to them.

The interpretive findings demonstrate that with help of body and spirit research can move towards indigenous findings of the research site that can be put into action to improve the life of those studied. Two new quality criteria are established to trustworthiness namely indigenousness and action orientation.

The paper contributes to research methodology by demonstrating how in addition to mind generated findings reflections from body and spirit open new avenues to additional findings. It is proposed that knowledge from body and spirit is particularly important in Asian settings because of the Asian culture's holistic view on life and tolerance for multiple truths.

Firms across the globe are often directly or indirectly reliant on foreign direct investment, often through the development of a “joint venture”. Moreover, such cash flows sustain much of a nation’s economic activity. To support the operation of these firms it is becoming accepted that learning about the host culture has a role to play in their betterment. However, there is a lack of understanding of how enjoining cultures might collide in the daily execution of conjoint management practices; and further, how such conflicts may be resolved. Generally, the authors suggest enterprises should become “cultural literate” to improve their understanding of exchanging or brokering knowledge between peers within the firm, or through linking with individuals in other firms. The bulk of the paper concentrates on West‐East differences, questioning how these may affect managers in the multinational enterprises given their espoused concern for an effective exchange of knowledge.

In the face of diverse national and international threats, the purpose of this paper is to explore the transformational leadership challenges in emergency services systems in Canada. These adaptive complex systems respond to critical mass emergencies, disasters and catastrophes.

This qualitative research study uses grounded theory to examine the phenomenology of emergency services leadership from systems perspective. Using the theoretical Wu-Shi-Ren (WSR)-Li systems paradigm, this key informant study of 103 emergency leaders from 81 organizations focusses on the systemic challenges that transformational leaders face in emergency services systems. The response rate was 83.5 percent using a semi-structured and open-ended questionnaire.

This key informant study underscores the competencies for transformational leadership and identifies 12 key leadership challenges in the context of the future evolution of emergency services systems. From the use of a grounded theory methodology, the new theory of transcendental transformational emergency leadership is posited.

Qualitative studies such as this key informant study underscores the relevance of the WSR-Li systems paradigm and grounded theory approach in discerning leadership challenges that are specific if not unique to emergency services systems.

This study underscores the theoretical and pragmatic implications of the transformational leadership challenges for leadership paradigms, innovation and inter-sectorial collaborative networks and possible future emergency services research.

This study stresses the importance of addressing leadership challenges of emergency services systems as instrumental in ultimately saving lives, minimizing injuries and assuring complete health and social recovery from the scourges of emergency events nationally and internationally.

Qualitative studies of the perspectives of strategic emergency leadership of systemic emergency services systems has not hitherto been done in Canada nor internationally. This key informant study underscores the relevance of the WSR-Li systems paradigm and grounded theory approach in discerning transformational leadership challenges that are specific if not unique to emergency services systems. Moreover, from the use of a grounded theory approach, a new theory of transcendental transformational emergency leadership emerged.