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Chaotic growth and climate change have led to increased uncertainty in social-ecological systems, like urban areas, and have lowered their thresholds to withstand shocks, thus increasing their vulnerability. To reduce this effect, the concept of resilience is increasingly being applied in urban governance and planning. Public participation is seen as an attribute, which potentially increases the resilience of social-ecological systems.

What kind of public participation leads to resilience, and how, are questions which this chapter addresses. To answer these questions, this study focused on relevant literature regarding resilience and governance, and investigated the events related to the flooding of the Ramnadi river corridor in Pune, India. The governance structure within the Ramnadi river corridor was then analyzed using a causal loop diagram. By studying its nodes, linkages, and feedbacks, this chapter explores how public participation affects the resilience of the social-ecological system of the Ramnadi river corridor.

Public memory, a minimum sustained level of perpetual participation, and the presence of proactive institutions which can effectuate various levels and types of participation, have emerged as the qualities of public participation which increase the resilience of social-ecological systems. Based on the presence or absence of these qualities, a new typology of public participation is proposed here, namely the binary of continuous public participation versus event-based public participation. This distinction proves to be an effective indicator of whether an instantiation of public participation can lead to resilience. The applicability of this classification for designing interventions for placemaking has also been discussed.

Since sustainability is an optimization between physical (both natural and man-made), economic and social dimensions of development and conservation, plans, policies and applications in rapidly growing metropolises play a pivotal role for manifestation of this challenge. This article consists of three inter-related parts. First, core issues of a sustainable master plan are identified from a wide range of readings of the current literature. Second, as one of the most populated and rapidly growing metropolises of the world, Istanbul's master plans between 1980 and 2009 are evaluated in terms of their convenience to the core issues of sustainability. Finally in context of sustainability, the actual position of Istanbul is criticized on the basis of some additional qualitative and quantitative data. The above-mentioned core issues are: urban compactness, sustainable transportation, conservation of historical heritage, a clear balance between nature and man-made environments / permeability of the built environment (for natural corridors), protection of vulnerable natural assets, rehabilitation of natural ecosystems, natural resource management, a place-based economy, control of the population pressure over the environment, (low-income) housing, provision of social equity and cultural diversity. Consideration of these issues aids in analyzing the main policies of the three master plans (1980, 1995 and 2009) in context of sustainability on the one hand and picturing today's Istanbul, on the other. In fact the gap between planning and the actual situation is a characteristic problem for developing countries where illegal developments are almost legitimate. In these countries, planning also suffers from guiding development in sustainable terms due to lack of institutional capacity, participation and inadequate legal arrangements. In brief, this article focuses on the reasons and consequences of such a gap in the case of a rapidly growing metropolis.

Former socialist economies, as they are trying to engage in a process of transition from state socialism towards forms of a market economy, and as they are trying to open themselves up to international trade, find that extreme social tensions accompany this process which go right to the heart of national identity. This is being discussed with the example of Hungary in mind.

This paper addresses the perceived closeness of the relation between East and West German adult children and their parents who no longer live in the same household. The empirical analyses are based on the German Socio‐Economic Panel (GSOEP). They show that East German family relations are closer than West German relations. Regarding the causes for closer or weaker relations for East and West Germans there are both similarities and differences. For example, the empirical analyses indicate differences regarding the importance of standard of living, birth cohort, and religion.

This study aims to address customer focus as an important component of total quality management (TQM) and explore the key drivers of member satisfaction in tennis clubs via a novel theory-based member satisfaction index (MSI) model with high explanatory and predictive power. Furthermore, the study aims to investigate the relationship between satisfaction and behavioral intentions (willingness to stay; WTS) with consideration of the mediating effect of identification with the club.

This study uses variance-based partial least squares structural equation modeling (PLS-SEM) to estimate the MSI model, which was tested in a leading tennis club in Germany (n = 185).

The results reveal that club atmosphere, club facilities and the price/quality ratio of the membership fee are the most important drivers of member satisfaction in tennis clubs. Member satisfaction has a large influence on the WTS of tennis club members. Identification with the club, when included as a mediator in the model, increases the variance explained in WTS considerably.

The small sample limits the generalizability of findings, and further research is recommended.

The MSI model is a useful benchmark tool for club managers who want to quantify the satisfaction and WTS of their club members. In addition, because of the integrated formative measurement models, the PLS-SEM results show which indicators can be used to positively impact satisfaction with each of the service quality dimensions, overall member satisfaction and WTS. The most important of these results are discussed in an importance-performance map analysis.

The MSI model is a multi-attribute index model through which members' evaluations of various dimensions of service and value are derived through multivariable linear function with each dimension weighted according to its importance in one holistic model. The model shows the strong impact of satisfaction on WTS of sports club members and reveals that findings of previous research on the relationship between fan and spectator identification and loyalty are transferable to sports club members. The MSI represents a new contribution to the literature; it was applied here to tennis clubs but is also suitable for application to other sports clubs.

This paper suggests that motives for engaging in affiliative‐promotive “helping” extra‐role behavior is related to cross‐cultural differences. The cultural dimensions of in‐group collectivism, uncertainty avoidance, performance orientation, and humane orientation, and their differential effect on helping extra‐role behavior in a diverse workforce are examined. Theoretical implications provide guidance for future empirical research in this area, and provide managers with more realistic expectations of employee performance in the workplace.

The paper seeks to analyze empirically the consequences of family responsibilities for career success and the influence of career context variables and gender on this relationship.

The sample consists of 305 business school graduates (52 percent male) from a major Central European university who finished their studies around 2000 and who were in their early career stages (i.e. third and fourth career years).

The paper reports a negative relationship between family responsibilities and objective and subjective career success via work centrality. There is also substantive support for the effect of contextual factors on the relationship between family situations and career success, emphasizing the importance of a multi‐level perspective. Finally, evidence of gender effects exists.

The empirical generalizability of the results is limited by the structure of the sample. Qualitative in‐depth studies are needed to further understand the relationships found.

The results underscore the importance of the work‐family‐interface for employee retention measures. Tailored HR policies are crucial.

Theoretically, the paper develops a multi‐level causal model of specific aspects of work‐family relations including variables ranging from meso (career context) to more micro (family, individual). Empirically, the study focuses on young business professionals prior to having a family or in the early stages of their family life.