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This study investigates why contributors to online volunteer organizations reduce activity or discontinue volunteering. First, this analysis, based on a survey of over a 100 English Wikipedia’s volunteers with the highest edit count, identifies a gap in the research on volunteers burnout/dropout, namely the importance of interpersonal conflict as an understudied yet highly significant factor. Second, this analysis has practical implications for the sustainability of the Wikipedia project. Third, this analysis should outline an underrepresented issue that if generalizable, may help other volunteer organizations identify a key area related to their volunteer burnout/dropout.

This essay explores an instructional application of Wikipedia within the context of an undergraduate capstone course in historical studies, entitled “Revisiting the Weather Underground.” I wanted student research writing to find a wider audience than the classroom, so devised an assignment which called upon students in this senior seminar to research, write, and publish (via Wikipedia) biographies of individuals associated with this antiwar, anti-imperialist organization. Course membership included both traditional-aged college students and returning students. None had prior experience with social history, biography, publishing, or writing/editing on Wikipedia. Despite the fact that all participants (and I include myself here) had a steep learning curve when it came to the technology necessary to address a reading public through Wikipedia, the students rose to the challenge. The use of Wikipedia as venue shaped the manner in which students thought about their biographical subjects (some of whom could conceivably – and do, in fact – read and respond to the biographies), their subject matter (the Weather Underground), their audience (which included Wikipedia readers and editors internationally), their responsibilities as researchers to be accountable for their characterizations of others’ life stories, their accountability in sourcing information, and their sense of authorship (which all needed to learn to share with strangers encountered through Wikipedia). In reflecting on the assignment, students valued the experience as authentic scholarly communication and lasting historical learning. The featured assignment demanded close partnerships among students, faculty, librarians, educational technologists, and Wikipedia editors/administrators, and served also to dramatize the perils and possibilities of shared inquiry.

The evolution of Wikipedia betrays an increasing reliance on policies and guidelines, signalling certain stabilisation in the knowledge making processes underlying the encyclopaedia. We interpret such a state of affairs as reflecting the need to provide a few principles and guidelines of coordination, in a context that has otherwise been marked by vast diversity, high membership turnover and the lack of traditional exploitative structures. Rather than reflecting bureaucratisation and a shift away from its constitutive principles, the consolidation of these coordinative mechanisms further embeds the distinctive profile of knowledge making processes characteristic of the online encyclopaedia. They reinforce the diversity of the collective (rather than individual capabilities and skills) as the primary source of knowledge and render the mechanisms of harvesting that diversity and assembling it to a reasonable knowledge output key means of social learning.

The world's most popular noncommercial website is built on five pillars, which include an assumption of good faith and ensuring all points of view are included in every encyclopedia article. How does this pan out in the day-to-day reality of fake news and the ever-growing climate of post-truth? How apt are mechanisms established by Wikipedia over a decade ago in the face of unreliable news sources and beliefs based on gut feelings and emotions rather than verifiable evidence? Active editors of Wikipedia firmly believe that this open online encyclopedia and other wikis operating under the same value system are lifeboats for truth seekers in a post-truth society. The mechanisms established over many years for sharing open knowledge through this online platform are even more useful now than they may have been in previous times, even though this too is understandably debatable.

This chapter addresses the current state of librarian participation in the global lesbian, gay, bisexual, transgender, and queer+ (LGBTQ+) Wikipedia engagement efforts and proposes an extended librarian advocacy to advance LGBTQ+ rights and concerns. The author provides a brief history of global LGBTQ+ Wikipedia engagement, librarian involvement in Wikipedia, and librarian participation in global LGBTQ+ Wikipedia initiatives. In the process, the author examines the underrepresentation and invisibility of librarians in global LGBTQ+ Wikipedia engagement efforts and Wikipedia initiatives in general, as well as the barriers that librarians face in becoming active Wikipedian librarians. Based on a review of the literature, the analysis of data gathered from Wikipedia, and the author’s own experiences as an LGBTQ+ Wikipedian librarian, the author recommends strategies for librarians to advocate for and include global LGBTQ+ Wikipedia engagement in their professional practice.

Wikipedia has the lofty goal of compiling all human knowledge. The purpose of the present study is to map the structure of the Traditional Chinese Medicine (TCM) knowledge domain on Wikipedia, to identify patterns of knowledge representation on Wikipedia and to test the applicability of author bibliographic coupling analysis, an effective method for mapping knowledge domains represented in published scholarly documents, for Wikipedia data.

We adapted and followed the well-established procedures and techniques for author bibliographic coupling analysis (ABCA). Instead of bibliographic data from a citation database, we used all articles on TCM downloaded from the English version of Wikipedia as our dataset. An author bibliographic coupling network was calculated and then factor analyzed using SPSS. Factor analysis results were visualized. Factors were labeled upon manual examination of articles that authors who load primarily in each factor have significantly contributed references to. Clear factors were interpreted as topics.

Seven TCM topic areas are represented on Wikipedia, among which Acupuncture-related practices, Falun Gong and Herbal Medicine attracted the most significant contributors to TCM. Acupuncture and Qi Gong have the most connections to the TCM knowledge domain and also serve as bridges for other topics to connect to the domain. Herbal medicine is weakly linked to and non-herbal medicine is isolated from the rest of the TCM knowledge domain. It appears that specific topics are represented well on Wikipedia but their conceptual connections are not. ABCA is effective for mapping knowledge domains on Wikipedia but document-based bibliographic coupling analysis is not.

Given the prominent position of Wikipedia for both information users and for researchers on knowledge organization and information retrieval, it is important to study how well knowledge is represented and structured on Wikipedia. Such studies appear largely missing although studies from different perspectives both about Wikipedia and using Wikipedia as data are abundant. Author bibliographic coupling analysis is effective for mapping knowledge domains represented in published scholarly documents but has never been applied to mapping knowledge domains represented on Wikipedia.

This paper aims to examine the structure and dynamics of scholarly publications dealing with Wikipedia. The research also aims to investigate how such research evolved since its launch in 2001.

Wikipedia has grown to be the biggest online encyclopedia in terms of comprehensiveness, reach and coverage. Based on 1,040 PubMed Wikipedia documents written by 5,280 authors over two decades (2001–2021), this paper conducts a bibliometric review of the intellectual structure of scholarly publications dealing with Wikipedia.

Results show that annual scholarly publications on Wikipedia growth rate is 13.26. Major outlets publishing Wikipedia’s research are PloS One, the Journal of Medical Internet Research, Nucleic Acids Research, Studies in Health Technology and Informatics, Bioinformatics and the International Journal of Medical Informatics. Results also show that the author collaboration network is very sparse, signifying rather negligible collaboration among the authors. Furthermore, results reveal that the Wikipedia research institutions’ collaboration network reflects what is sometimes termed Wikipedia’s “North-South divide,” indicating limited collaboration between rich and poor nations’ institutions. Finally, the multiple correspondence analysis applied to obtain the Wikipedia research conceptual map and its intellectual structure reveals the intellectual thrust and the diversity of the scholarly publications dealing with Wikipedia.

To the best of the author’s knowledge, this research represents the first application of bibliometric methods to investigate two decades of scholarly publications dealing with Wikipedia based on the PubMed database.

This study aims to show that digital literacy can serve as a tool for effecting social change and highlights the achievements of an academic library in digital content creation using the Wikipedia platform.

The study adopted qualitative research method, Interview and document analysis were used for data gathering. Data gathered were analysed using content (conceptual) analysis.

Findings showed that the library has created or edited digital content for various categories of women, such as women in academia, industry and politics. These entries have received more than eight million views over a period of two years, which shows that the entries are being utilised. However, the editing exercise had been confronted with challenges such as accessing reliable citations in terms of the notability and verifiability policy of Wikipedia amongst others.

Currently, people rely more on online resources for their research, leaving physical library resources unused. Even, more students start their research online using Wikipedia. Thus, libraries could create visibility for their physical material using regularly visited sites like Wikipedia and its sister projects such as Wikidata; otherwise, these physical materials will remain invisible to the people that needed them.

Contributing to Wikipedia by creating a new entry or editing an existing one can help students to deepen their knowledge about a subject; Wikipedia editing may serve as an avenue for improving information literacy skills. Drawing from the theory of cyberfeminism as used in the study, information and communications technology has the potential to empower women and transform gender relations.

This study aims to explore the trustworthiness of Wikipedia information in terms of accuracy, stability, objectivity and validity among university students along with their perceptions toward the quality of the information in Wikipedia.

This study used to use a quantitative research design based on the survey method. The questionnaire was designed with the help of literature followed by a pilot study to check its validity and reliability before data collection. A proportionate stratified sampling technique was used to collect data from students in the graduate program.

Data showed that the majority of the respondents used Wikipedia information regularly for both academic and leisure purposes. It is also noted that they usually did not edit/add content in Wikipedia entries, though they observed incomplete content in it. Findings revealed that among the four constructs of trustworthiness (accuracy, stability, validity and objectivity), respondents had certain reservations about the accuracy of Wikipedia information. They opined that content from Wikipedia is not stable and is susceptible to alternation. Nevertheless, they believed in the objectivity of Wikipedia information as the contents are verified by an editor/expert and this information is considered unbiased and impartial.

These findings may be helpful to fill the knowledge gap in the body of literature and to understand the accuracy.

The current study is the first one to analyze the trustworthiness of information in Wikipedia entries among university students in the context of a developing country.

The paper aims to present the development of conceptualization of coronavirus disease 2019 (COVID-19) based on associations with other articles on English edition of Wikipedia. The main goal of the paper is to study the social organization of knowledge about COVID-19 within the Wikipedia community of practice.

The methodological approach taken in this study was based on the application of Moscovici's theory of social representations to Wikipedia's knowledge organization system (KOS). Internal links in the Wikipedia article about COVID-19 were considered anchors in its social representations. Each link in the introductory part of the article was considered an indicator of the semantic relationship between COVID-19 and other concepts from Wikipedia's knowledge base. The subject of this study was links extracted from all revisions of the COVID-19 article between February and September 2020. Qualitative and quantitative analyses were performed on these conceptual structures using both synchronic and diachronic approaches.

It was found that the evolution of anchors in the Wikipedia article on COVID-19 was in line with the mechanism of symbolic coping related to infectious disease. It went through stages of divergence, convergence and normalization. It shows that this mechanism governs the social organization of knowledge related to COVID-19 on Wikipedia.

No studies have been devoted to the image of COVID-19 as presented by the evolution of links in Wikipedia and its implications for knowledge organization (KO).