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Book part
Publication date: 29 November 2019

Thomas Herdin

In these times of globalisation, distances are getting smaller, enhancing the interactions between people of different cultural backgrounds. This is especially true in the area of…

Abstract

In these times of globalisation, distances are getting smaller, enhancing the interactions between people of different cultural backgrounds. This is especially true in the area of tourism, a field that is shaped by manifold communication activities. The enormous increases in the numbers of Chinese tourists visiting Europe and other Western destinations require building up intercultural competencies to minimise conflicts and promote mutual understanding. It is therefore necessary to question one’s own cultural view, which is why the debate surrounding de-Westernisation is of crucial importance. The metaphor of the atmosphere – in Chinese qifen – offers a helpful access point to strengthen mutual understanding, because it creates a bridge between eastern and western thinking. Paul Watzlawick (1967) developed his well-known five axioms of communication, the second of which states that every communication has both content and a relational aspect, and the latter classifies the former. This chapter shows why the atmospheric dimension of communication should be established as the third axiom in order to understand communication holistically.

Details

Atmospheric Turn in Culture and Tourism: Place, Design and Process Impacts on Customer Behaviour, Marketing and Branding
Type: Book
ISBN: 978-1-83867-070-2

Keywords

Article
Publication date: 13 February 2009

Wolf W. Pearlman

The purpose of this paper is to recall the influential role of Professor John Rose in stimulating development of sustainable cybernetic frameworks designed to contend with the…

Abstract

Purpose

The purpose of this paper is to recall the influential role of Professor John Rose in stimulating development of sustainable cybernetic frameworks designed to contend with the daunting challenges obtaining in the domain of urban habitat generation.

Design/methodology/approach

Objectives are realized via discrimination of invaluable opinion (information/data), case study analyses of experiments (projects), differentiation of distinguished effects (phenomena), and intervention in the evolution of urban planning theory.

Findings

It is found that the disposition of geometrical forms of quasi‐crystal type – “Penrose Tiling” or “Shechtmanites” – realizes extensive economies in urban space allocations (land use), escalation of population indices (density), substantial contraction of time and distance in movement patterns (energy conservation): a triplet (encompassing quantity, quality and economy) are surely applicable in a world confronted by the unceasing demand for urban shelter and threat of a global economic meltdown.

Practical implications

Transformation of the manually derived models (for town design) is dependent on significant investment in the phase involving development of complex algorithms for enabling combinatorial computing and modeling; the sine qua non for testing applications at various scale levels prior to development of a universally viable computer software. The implications for urban habitat policies generally would be phenomenal if not revolutionary should the envisaged software ever be realized.

Originality/value

Exposure of original work in progress enhances the potential for obtaining valuable feedback from intrigued professionals as well as potential consumers, particularly those from public sector housing agencies experiencing acute budgetary agendas.

Details

Kybernetes, vol. 38 no. 1/2
Type: Research Article
ISSN: 0368-492X

Keywords

Book part
Publication date: 22 August 2015

Shijing Xu, Shijian Chen and Ju Huang

This chapter focuses on pedagogies of working with diversity centers on West-East reciprocal learning through a Reciprocal Learning Program in preservice teacher education between…

Abstract

This chapter focuses on pedagogies of working with diversity centers on West-East reciprocal learning through a Reciprocal Learning Program in preservice teacher education between a Canadian university and a Chinese university. By presenting our initial analysis of fieldwork with our Teacher Education Reciprocal Learning Program participants through excerpts from newsletters, surveys, and interviews, we explore how participants from both China and Canada made sense of their learning from the other cultural and educational system through the Reciprocal Learning Program within broad educational, social, and cultural contexts. We argue that both global and multicultural dimensions are cultivated in reciprocal learning that infused the lived experiences of both Canadian and Chinese preservice teacher candidates. We discuss the pedagogic implications for working with diversity and believe that reciprocal learning can take place while working with people from different cultures with an attitude of mutual respect and appreciation and an appetite for learning in our increasingly interconnected world.

Details

International Teacher Education: Promising Pedagogies (Part B)
Type: Book
ISBN: 978-1-78441-669-0

Keywords

Book part
Publication date: 2 December 2019

Frank Fitzpatrick

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Article
Publication date: 11 October 2022

Zhen Li, Soochan Choi and Jeffrey Yi-Lin Forrest

The purpose of this paper is to examine the effect of peer pressure on joint consumption decisions among emerging adults. Building on prospect theory and characteristics of…

Abstract

Purpose

The purpose of this paper is to examine the effect of peer pressure on joint consumption decisions among emerging adults. Building on prospect theory and characteristics of emerging adulthood, the authors propose that influence from peers (i.e. informational and normative influence) serves as a channel to understand how peer pressure shapes joint consumer behaviors at different levels of social capital.

Design/methodology/approach

An online survey is distributed to the emerging adults, aged 18 to 25, in the south, west, east and middle of the USA. Construct validity and reliability are tested by using confirmatory factor analysis. Structural equation modeling is used to test the mediating and moderating effects.

Findings

The results show that social capital moderates the relationship between peer pressure and group-oriented consumer decisions, such that the relationship is positive in groups with high-level social capital but negative in groups with low-level social capital. Furthermore, such effects tend to be achieved via peer influence. And peer influence is stronger in groups with high-level social capital than those with low-level social capital.

Originality/value

The current literature has shown contradictory results: it is usually believed that emerging adults may conform to pressure and engage in group-oriented decisions; however, some research has reported the opposite result. To better understand this relationship, the authors aim at a group-level factor – perceived social capital – as a boundary condition. This research contributes to the young consumer decision-making literature by involving the interplay among peer pressure, perceived social capital and peer informational and normative influence.

Details

Young Consumers, vol. 24 no. 1
Type: Research Article
ISSN: 1747-3616

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Article
Publication date: 1 December 1998

Jens J. Dahlgaard, Kai Kristensen, Gopal K. Kanji, Hans J. Juhl and Amrik S. Sohal

This paper compares quality management practices in manufacturing companies in the East and the West. It uses data collected from three countries in the East, namely Japan, Korea…

2251

Abstract

This paper compares quality management practices in manufacturing companies in the East and the West. It uses data collected from three countries in the East, namely Japan, Korea and Taiwan and compares these with data collected from four countries in the West, namely Denmark, Finland, Sweden and Australia. Twenty‐five Japanese companies, 105 Korean companies, 48 Taiwanese companies, 65 Danish companies, 88 Swedish companies, 18 Finnish companies and 62 companies from Australia responded to the questionnaire. Comparison between the East and the West is carried out on the following: formulation and communication of a quality policy; education and training of employees in quality management; top management participation in quality activities, quality motivation and suggestions; and the use of quality tools and methods. The comparison shows that quality management practices are relatively more widespread in the Eastern companies than in the Western companies. The key differences between the East and the West are identified and suggestions made to close the gap.

Details

International Journal of Quality & Reliability Management, vol. 15 no. 8/9
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 21 September 2015

Gøril Voldnes and Kjell Grønhaug

The purpose of this paper is to investigate how buyers and sellers in cross-cultural business relationships manage cultural differences to ensure functional, successful business…

1274

Abstract

Purpose

The purpose of this paper is to investigate how buyers and sellers in cross-cultural business relationships manage cultural differences to ensure functional, successful business relationships. Failure to consider specific cultural issues may lead to the failure of business ventures crossing national borders. To succeed in today’s global business market, it is critically important to understand and manage cultural differences. Adapting to each other’s cultures is one way of managing cultural differences between business actors.

Design/methodology/approach

A qualitative, explorative approach examining both sides of the exchange dyad was adopted to obtain insight into adaptation as perceived by both buyer and seller.

Findings

The results of this study indicate that mainly Norwegian sellers adapt to the Russian culture and way of conducting business. This is explained by power asymmetry between partners, as well as cultural barriers and lack of cultural sensitivity from the Norwegian partners. Still, the business relationships function well.

Practical implications

Knowledge of and applying strategies for managing cultural differences should be helpful for business managers engaged or planning to engage in business ventures with Russia and Norway – especially those doing so for the first time.

Originality/value

The study provides new and important information about West-East business relationships and how to manage cultural differences in cross-cultural business relationships. The study shows that business relationships can function well in spite of the absence of some factors previously found to have detrimental effects on these relationships. In addition, the study investigates both sides of the buyer-seller dyad, which is a limitation in previous studies of adaptation.

Details

International Journal of Emerging Markets, vol. 10 no. 4
Type: Research Article
ISSN: 1746-8809

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Article
Publication date: 1 February 2006

Anna Woźniak

Studies investigating intuition from a cultural and cross‐cultural perspective have a long tradition in various disciplines but, due to the increased internationalization of…

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Abstract

Purpose

Studies investigating intuition from a cultural and cross‐cultural perspective have a long tradition in various disciplines but, due to the increased internationalization of business, an understanding of the mental lives of other cultures became one of the priorities of management practitioners and theoreticians. Cultures of Anglo‐American and East Asian origins have drawn particular attention. However, an analysis of management research studies and those in other disciplines shows that the former do not back up the “intuitive East versus analytical West” pattern set by the latter. The article aims at discussing this discrepancy, its origins as well as the implication for the managerial practice.

Design/methodology/approach

The article provides an overview of the various concepts of intuition and methods of measuring it across cultures. It seeks to understand how various epistemological assumptions incorporated in the research affected the results obtained. An aspect under particular scrutiny in the article is the concept of cognitive style, which is employed frequently in management studies.

Findings

One explanation for inconsistent results is a premature effort of management science to test a hypothesis generated by other disciplines, applying different conceptualizations, definitions, methodologies as well as populations. The conclusion is that the cross‐cultural research in management is in need of a more exploratory research, paying attention to the specificity of management context and local knowledge.

Research limitations/implications

The article proposes that a methodology that potentially has a capacity to meet these requirements is the narrative approach. Possible implications of this observation are discussed in the context of multicultural teams management practice.

Originality/value

The article provides useful information on managerial intuition and methods of measuring it across cultures.

Details

Education + Training, vol. 48 no. 2/3
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 27 February 2009

S. Tai, Y. Wang and C.J. Anumba

The purpose of this paper is to show how effective project team communications is one of the major challenges to a construction project's success. The success of large‐scale…

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Abstract

Purpose

The purpose of this paper is to show how effective project team communications is one of the major challenges to a construction project's success. The success of large‐scale construction projects is critical to Chinese economy. The purposes of the research are to grasp the current status of communications in large‐scale construction projects in China and lay a basis for further research on project communications.

Design/methodology/approach

A survey was conducted by postal questionnaire and telephone.

Findings

Through analyzing the data obtained from the survey, the communication problems in large‐scale construction projects in China are exposed. The roots of the problems are summarized as lack of good communication mechanism, weak organizational structures of construction teams, lack of uniform standards for construction information, and lack of support for advanced communication technologies.

Originality/value

The paper presents the directions for further research to improve communications in large‐scale construction projects in China.

Details

Engineering, Construction and Architectural Management, vol. 16 no. 2
Type: Research Article
ISSN: 0969-9988

Keywords

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