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Article
Publication date: 12 April 2024

Hakem Sharari, Rasha Qawasmeh, Abdullah Helalat and Ashraf Jahmani

This study aims to focus on how the design of an organization influences employee sustainability. It also highlights how top management support can mediate this relationship.

Abstract

Purpose

This study aims to focus on how the design of an organization influences employee sustainability. It also highlights how top management support can mediate this relationship.

Design/methodology/approach

In order to examine the role of employee quality of life on performance sustainability, a quantitative survey approach was adopted. A questionnaire was distributed using simple random sampling to the employees working in the hotel sector.

Findings

Results suggest that organizations can enhance employee sustainability, including performance, commitment, motivation and retention, by investing in values that align with their employees, providing suitable health and wellness initiatives, and adopting in career growth policies. In that, values, health and wellness and human development are confirmed to be core determinants of employee sustainability, with a negligible role of fair compensation and physical artifacts. Top management support is found to mediate the relationship between employee quality of life and sustainability.

Research limitations/implications

This study contributes to a better understanding of how organizational design for quality of life can assist employee sustainability with the mediation role of top management support. The study recommends that the hotel organizations should consider designing their work environments to promote their employee quality of life, which affects their sustainability within the hotel industry.

Practical implications

This study contributes to a better understanding of how organizational design for quality of life can assist employee sustainability with the mediation role of top management support. The study recommends that the hotel organizations should consider designing their work environments to promote their employees’ quality of life, which affects their sustainability within the hotel industry.

Originality/value

While there is ample research in business and management literature on the economic and environmental factors of sustainability, social sustainability has received less concentration. This study gives more attention to how employee social sustainability can be affected by the managerial and organizational factors of ensuring work life balance and top management support.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 21 July 2023

Igor Fellype Loureiro Valenca Filgueiras and Fagner José Coutinho De Melo

This paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the…

Abstract

Purpose

This paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the Triple Bottom Line.

Design/methodology/approach

A Systematic Literature Review (RSL) was developed using the following combinations of keywords on the Web of Science and Scopus databases: Industry 4.0 And Sustainability, Industry 4.0 And Service, and Industry 4.0 And Sustainable Development, in which 24 papers were selected.

Findings

As a result, the authors found 100 benefits for sustainable development, which were further categorized into 54 advantages for the economic area, 25 for the social segment and 21 for environmental aspects. In this way, the results can help private companies understand the use of these technologies aimed at sustainable growth, plus bolstering the government to conduct public policies to encourage these practices in technology organizations.

Practical implications

As a practical implication, this study offers insight into the evolution of sustainable development. It enables the emergence of works that wish to explore the service sector, providing relevant information for decision-making and influencing managers and policymakers on the importance of applying Industry 4.0 toward the sustainability of the service sector and its applications.

Originality/value

The originality of this study lies in expanding the understanding generated by 4.0 technologies, by diverting attention from the manufacturing and agricultural sectors, which have abundant literature on the subject. With this, this work demonstrated that modern technologies have greater possibilities of an action directed at the service sector, in addition to being able to contribute to Sustainability 4.0 from the perspective of the sustainability tripod.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 11 December 2023

Shikha Rana, Vandana Singh and Nishant Chaturvedi

This study aims to provide empirical insights pertaining to the impact of trait emotional intelligence on the mental well-being of students in higher education institutions (HEIs…

Abstract

Purpose

This study aims to provide empirical insights pertaining to the impact of trait emotional intelligence on the mental well-being of students in higher education institutions (HEIs) in India.

Design/methodology/approach

In the current study, responses from a total of 252 students were randomly taken from different universities of Uttarakhand (India). The analysis was done using structural equation modelling AMOS 23.

Findings

The current study empirically established the positive impact of trait emotional intelligence (TEI) on the mental well-being of students and highlighted the relevance of TEI in curbing the psychological distress in students of HEIs.

Originality/value

This study endeavours to bridge the empirical and population gap by examining the emotional intelligence and its impact on mental well-being of the students of Indian HEIs, where studies are still scant and demand massive exploration of the perceptions of students. Strong emotional intelligence is pivotal in strengthening the mental well-being of students so that they can make appropriate decisions pertaining to their career and personal life.

Details

Mental Health and Social Inclusion, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-8308

Keywords

Article
Publication date: 29 January 2024

Guangming Xiang, Zheng He, Tianli Feng and Zhenzhen Feng

This paper aims to explore how firms enter or exit B Corp certification faced with the tension between local and B Corp institutions, providing a better understanding of the…

Abstract

Purpose

This paper aims to explore how firms enter or exit B Corp certification faced with the tension between local and B Corp institutions, providing a better understanding of the unique impact of institutional complexity on B Corps' decision-making.

Design/methodology/approach

This paper applies multi-case analysis to 20 Chinese firms in various stages of B Corp certification, including eight certified B Corps, six decertified firms and six candidates. The qualitative data was used to code separately for two research questions.

Findings

The study findings reveal that: (1) Participants who can obtain expected social and economic benefits by innovating their operational mode to efficiently deal with this tension attempt to continuously pursue B Corp certification. A self-renewal model was developed to show how firms hybridize the two institutional logics; (2) Participants who find it hard to mitigate this tension tend to compromise with the local institution and conform less with the B Corp institution due to high opportunity and accounting costs, low short-term benefits and collective culture.

Originality/value

By highlighting the different responses of firms to institutional complexity, this study contributes to B Corp research, social identity theory and institutional complexity, providing practical implications for B Lab strategies in China.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

Keywords

Open Access
Article
Publication date: 11 July 2023

Charu Goyal and Udita Taneja

Information technology as a source of information and decision-making has wider acceptance in contemporary times. Studies have identified the importance of electronic word of…

2433

Abstract

Purpose

Information technology as a source of information and decision-making has wider acceptance in contemporary times. Studies have identified the importance of electronic word of mouth (eWOM) and its impact on decision-making. The primary objective of this research is to investigate the relationship between eWOM (pre-travel), destination image (post-visit), tourist satisfaction and eWOM intentions post the COVID-19 crisis. This study is important as it is anticipated that in the post-pandemic world, tourists would seek well-being-enhancing experiences more often than any other form of tourism.

Design/methodology/approach

Data were collected through an online questionnaire circulated over a period of six months from November 2020 to April 2021. Non-probability purposive sampling technique was used.

Findings

The results depicted that wellness destination’s image has a significant influence on wellness tourists’ satisfaction level and their eWOM intentions. Furthermore, it also came to light that the satisfaction level of wellness tourist satisfaction was found to be significantly influencing their eWOM intentions. The mediating role of wellness tourists’ satisfaction was found to be significant from destination image (post-visit) to eWOM intentions. COVID-19 pandemic perceived health risk was also found to be significantly moderating the relationship between eWOM (pre-travel) and eWOM intentions.

Originality/value

Pre-travel online information about a wellness destination is an important determinant of travel decisions, especially during the COVID-19 crisis. This empirical study proves that effective use of this information can advance a destination’s marketing efforts and ensure future demand.

Details

Journal of Tourism Futures, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 31 July 2023

Cabrini Pak

This paper aims to propose a framework for marketing to the sandwich generation (SG) shopper, an influential and growing demographic in the marketplace.

Abstract

Purpose

This paper aims to propose a framework for marketing to the sandwich generation (SG) shopper, an influential and growing demographic in the marketplace.

Design/methodology/approach

This paper draws from research in business, sociology, health care and industry sources that have studied the SG. It proposes a marketing framework to create value for SG shoppers and their families, in multiple ways.

Findings

SG members seek to meet at least four major kinds of needs across their intergenerational families: financial management, social support, health care and wellness. Businesses can help them more efficiently bridge those needs by including certain enablers in their offerings: human resource benefits to manage health and associated costs, resource allocation tools to manage financial and social support needs across different lifespans, time management tools to integrate social support needs with wellness outcomes and technology/services that help meet health and wellness needs across the family.

Practical implications

Managers can attract SG members and their families to their offerings by keeping in mind three rules of thumb: help them recover their most scarce resource: time; capitalize on age-friendly adjustments in the marketplace; and innovate with universal design in mind.

Originality/value

To the author’s knowledge, this is the first application of existing knowledge on the SG to a marketing framework that addresses key SG customer concerns.

Details

Journal of Business Strategy, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0275-6668

Keywords

Open Access
Article
Publication date: 13 May 2024

Jenna Epstein, Jodi Eirich and Jane Wildesen

The purpose of this study was to examine how beginning teachers’ participation in a microcredential based on trauma-informed classroom management and restorative discipline…

Abstract

Purpose

The purpose of this study was to examine how beginning teachers’ participation in a microcredential based on trauma-informed classroom management and restorative discipline (TIMRD) practices might enhance their self-efficacy (SE), through an understanding of their own trauma response, its neurobiological basis and classroom interventions that focus on student wellness and teacher self-care.

Design/methodology/approach

Using a single case study design, participants completed a pre- and post-assessment before and after completion of a TIMRD microcredential.

Findings

A total of seven teaching fellows completed the microcredential process. Results indicate that the use of a microcredential for professional learning assisted with decreasing sense of burnout while increasing professional SE, SE related to classroom management and instructional strategies (ISs).

Originality/value

New teachers commonly struggle with a lack of professional efficacy for a variety of reasons, yet all teachers present with their own personal trauma. Increasing new teachers’ sense of resilience through addressing their own trauma and the impact of student trauma is integral to increasing teaching SE and reducing rates of burnout.

Details

School-University Partnerships, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1935-7125

Keywords

Article
Publication date: 29 April 2024

Hyunseok Song, Kevin K. Byon and Paul M. Pedersen

To extend research into sport consumer behaviors related to online sports betting, this study is designed to identify and examine the relationship between online sports betting…

Abstract

Purpose

To extend research into sport consumer behaviors related to online sports betting, this study is designed to identify and examine the relationship between online sports betting motivations and online sports betting intentions. By applying a push-pull framework from online sport consumption and gambling studies, nine motivations to engage in online sports betting were identified. These motivations were hypothesized to motivate online sports betting intentions.

Design/methodology/approach

A quota sampling technique based on the sports bettor demographics available in the American Gaming Association (AGA, 2019) and the Pew Research Center (2022) obtained a total of 550 completed surveys that met the inclusion and exclusion criteria. For data analyses, confirmatory factor analysis (CFA) and structural equation modeling (SEM) were used to examine the measurement model and the hypothesized model, respectively.

Findings

The results revealed that four motivations (i.e. monetary gain, excitement, convenience and negative technology-readiness) were related to online sports betting intention, while five motivations (i.e. sport fandom, positive technology-readiness, impulsivity, socialization and promotion) were not.

Originality/value

The results provide foundational theoretical knowledge of what motivates sports fans to participate in online sports betting. Furthermore, the findings assist practitioners in their allocation of resources by enhancing their understanding of online sports betting motivations.

Details

International Journal of Sports Marketing and Sponsorship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1464-6668

Keywords

Article
Publication date: 26 April 2024

Jasmin Afrahi

Companies are increasingly struggling with the costs of absenteeism due to their employees’ physical and increasing psychological illnesses. At the same time, employers should…

Abstract

Purpose

Companies are increasingly struggling with the costs of absenteeism due to their employees’ physical and increasing psychological illnesses. At the same time, employers should recognize the value of healthy employees in terms of greater productivity and the development of positive organizational attitudes. Many organizations have implemented workplace health promotion (WHP) programs; however, we still have limited knowledge about the effectiveness of various measures. The present study is an examination of 18 WHP activities and their effect on employees’ perceived health support and actual absence rates.

Design/methodology/approach

I organized 112 German companies into four groups based on their subjective (employee perception of health promotion) and objective (absence rate) performance. Applying multinomial regression analysis, I assessed a company’s likelihood of falling into one of the four clusters if a specific measure was not implemented in it.

Findings

I identified five measures that significantly differ between company clusters: healthy food offerings, sports offerings, having fitness rooms, systematically evaluating WHP programs and smoking cessation courses. Investing in occupational health management can be a strategic asset for organizations. The study results give companies recommendations on how to address WHP and how to implement these concrete measures.

Originality/value

The study’s originality lies in the incorporation of 18 concrete WHP measures and the comparison of their effects in objective and subjective terms. It shows that employers can enhance employee well-being by using simple WHP activities.

Details

International Journal of Workplace Health Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8351

Keywords

Article
Publication date: 12 July 2022

V.P. Sriram, M.A. Sikandar, Eti Khatri, Somya Choubey, Ity Patni, Lakshminarayana K. and Kamal Gulati

The young population of the globe is defined by individuals aged 15 to 24 years. Based on statistics from the Instituto Brasileiro de Geografia e Estatística (IBGE), the second…

66

Abstract

Purpose

The young population of the globe is defined by individuals aged 15 to 24 years. Based on statistics from the Instituto Brasileiro de Geografia e Estatística (IBGE), the second largest women population among 15 years as well as 19 years was in 2017 only behind 35 and 39 years. At this time, the Brazilian male population was higher. The difficulties of the young generation affected the preceding generation and promoted social dynamism. The worldwide data shows that the generation of young and the digital world have been constantly sought, but in reality, approximately one-third of the population in 2017 had no access to the internet.

Design/methodology/approach

The worldwide movement around topics such as strategy on its threefold basis and Industry 4.0 enable a link to company duty towards society to be established. This present study was produced from 1 March 2020 to 2 September 2020 via resources of human and literature evaluation relating to the idea of strategic, Industry 4.0, the responsibility of society and the creation of youth. Its motive is the global creation of youth. Two recommendations should be made after studying the literature and information gathering that enabled “analyzing social responsibility of the company and industry 4.0 with a pivot on young creation: a strategic framework for resources of human management”.

Findings

The adoption of defensible practices and technology bring forth by the revolution in industrial is emphasized worldwide.

Originality/value

The focus on the usage of these ideas is essential, so that young people can absorb the workforce in the labour market. To achieve this, the CSR idea combines this theoretical triple-created recent study.

Details

International Journal of Pervasive Computing and Communications, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1742-7371

Keywords

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