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1 – 10 of over 1000
Article
Publication date: 1 March 2018

Yang Feng, Mao Zhihe and Wei Na

The concept of national fitness has promoted the construction and development of public sports. And how to effectively implement the layout of urban public sports planning has…

Abstract

The concept of national fitness has promoted the construction and development of public sports. And how to effectively implement the layout of urban public sports planning has become a hot topic. Based on this, in the study, the layout and integration of the public sports cities in modern cities for the national fitness were mainly discussed. First of all, the research background of the planning and layout of public sports in modern cities under the concept of national fitness was expounded, and the development of urban public sports theory was briefly outlined. Then, the planning and layout of public fitness in modern cities were analyzed. Finally, through the planning and construction projects of public sports in modern cities, the design of public fitness corridor, community road and Sports Park was carried out. It is proved that the scientific and rational planning of sports cities can promote the development of the city.

Details

Open House International, vol. 43 no. 1
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 6 November 2018

Jin Kyun Lee, Byung-Kwan Lee and Wei-Na Lee

The purpose of this paper is to investigate the impact of country-of-origin (COO) fit and consumer product knowledge on consumer brand attitudes in a cross-border strategic brand…

Abstract

Purpose

The purpose of this paper is to investigate the impact of country-of-origin (COO) fit and consumer product knowledge on consumer brand attitudes in a cross-border strategic brand alliance (SBA).

Design/methodology/approach

An experimental study with 207 subjects was conducted using a series of 2 (COO fit: low vs high COO fit) by 3 (product knowledge: low vs moderate vs high knowledge) by 2 (time: pre- vs post-alliance attitudes) mixed factorial design.

Findings

The impact of COO fit on pre- and post-alliance changes in attitude toward the partner brand showed a nonlinear relationship from high-, to moderate-, to low-knowledge consumers. High COO fit significantly and positively affected pre- and post-alliance changes in attitude toward the partner brand more for high- and low-knowledge consumers than for moderate-knowledge consumers. In contrast, low COO fit significantly and positively affected pre- and post-alliance changes in attitude toward the partner brand more for moderate-knowledge consumers than for high- and low-knowledge consumers.

Practical implications

The effectiveness of cross-border SBAs differs with consumer product knowledge. For high- and low-knowledge consumers, high COO fit information had greater impact than low COO fit information in their product evaluation. However, when targeting moderate-knowledge consumers, providing sufficient product-related attribute information would help them to generate a favorable brand attitude.

Originality/value

This study attempted to identify the complex relationship between COO fit and consumer product knowledge on the consumer decision-making process.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 30 no. 5
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 22 April 2010

Jie Zhang, Yongjun Sung and WeiNa Lee

Employing the conceptual framework of play themes, this study examined and reported the product categories that presented branded entertainment the most, the different types and…

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Abstract

Employing the conceptual framework of play themes, this study examined and reported the product categories that presented branded entertainment the most, the different types and features of branded entertainment, and how various play themes were incorporated in branded entertainment in the context of Facebook brand profile pages. The major findings were consistent with the conceptual framework and literature on branded entertainment. Some unexpected findings were also provided and discussed. The line between entertainment and marketing communication has become increasingly blended or even erased during recent years, particularly in the Internet context. Researchers and practitioners are highly interested in the marketing potential of branded entertainment since it may boost brand awareness and build strong consumer‐brand relationships. Little academic research to date has been conducted to systematically study branded entertainment on the Internet. This study is a nascent attempt to understand branded entertainment in user‐centered social networking websites (SNWs), since young users are shifting away from other online media to SNWs. Branded entertainment may help marketers gather segmented yet fun‐seeking SNW users and deliver nonintrusive marketing messages to them.

Details

American Journal of Business, vol. 25 no. 1
Type: Research Article
ISSN: 1935-5181

Keywords

Book part
Publication date: 26 September 2002

TaiWoong Yun, Wei-Na Lee and Trina Sego

This study explores country of origin phenomena by assessing the impact of hybrid vs. non-hybrid products on target consumers' product evaluation. In addition, since advertising…

Abstract

This study explores country of origin phenomena by assessing the impact of hybrid vs. non-hybrid products on target consumers' product evaluation. In addition, since advertising is a major form of marketing communication that is used to present consumers with information and image of products and build preferences, the impact of indirect country of origin cues through foreign language slogan is also investigated.Results from the study indicate a significant difference between French hybrid and non-hybrid products. This distinction between hybrid and nonhybrid products may be relevant only when the relative roles of design and manufacture are considered simultaneously. The impact of foreign words in ads on product evaluation is observed to be similar to that of the direct country of origin cues.

Details

New Directions in International Advertising Research
Type: Book
ISBN: 978-0-76230-950-4

Article
Publication date: 2 November 2012

Kasey Windels and WeiNa Lee

The purpose of this paper is to examine female creatives' perceptions as to why there are so few women working as creatives (art directors, copywriters, and creative directors) in…

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Abstract

Purpose

The purpose of this paper is to examine female creatives' perceptions as to why there are so few women working as creatives (art directors, copywriters, and creative directors) in advertising.

Design/methodology/approach

Interviews with 21 female creatives provided insights into reasons for underrepresentation. Inductive coding was used to allow themes and categories to emerge from the data. A social constructionist interpretation was used.

Findings

Since both gender and creativity are socially constructed, doing gender in the masculine creative department impeded progress and job satisfaction for women. Because women were held accountable both to the norms of the masculine field and to the norms of femininity, their performance suffered as they tried to succeed in an inequitable system.

Originality/value

This paper examines how being a woman operating within a masculine paradigm might be especially difficult in creative fields. Because creativity is constructed based on mostly male gatekeepers using masculinity as a model, women are devalued and unable to influence the field of gatekeepers.

Details

Gender in Management: An International Journal, vol. 27 no. 8
Type: Research Article
ISSN: 1754-2413

Keywords

Article
Publication date: 3 August 2015

Jie Zhang and Wei-Na Lee

Market mavenism and opinion leadership are two important consumer influential concepts in marketing communication literature. The purpose of this paper is to explore two…

Abstract

Purpose

Market mavenism and opinion leadership are two important consumer influential concepts in marketing communication literature. The purpose of this paper is to explore two overarching research questions. First, can we separate market mavenism from opinion leadership in China? The answer to this question would solve an important issue of targeting in marketing communication. Second, if market mavenism is indeed distinctive from opinion leadership, are market mavenism and opinion leadership determined by same or different factors in China? The answer of this question would help determine how to reach each type of consumer influential and add knowledge to market segmentation.

Design/methodology/approach

An online survey was conducted to test the hypotheses. In total, 316 Chinese respondents completed this survey.

Findings

The results were illuminating: market mavenism and opinion leadership were indeed distinctive yet related concepts in China. Monochronicity, altruism, price-value consciousness, and income significantly influenced market mavenism after controlling for all other variables while monochronicity, price-value consciousness, and age significantly predicted opinion leadership after controlling for all other variables.

Research limitations/implications

This study provides a richer picture of market mavenism and opinion leadership in the Chinese market.

Originality/value

This study helps scholars and professionals efficiently and effectively reach each type of consumer influential.

Details

American Journal of Business, vol. 30 no. 3
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 1 September 2008

Yujie Wei

This paper studies how Chinese consumers respond to foreign goods in the post‐WTO era. Specifically, it examines brand sensitivity as a mediator and product cues as moderator of…

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Abstract

This paper studies how Chinese consumers respond to foreign goods in the post‐WTO era. Specifically, it examines brand sensitivity as a mediator and product cues as moderator of purchase intention. Additionally, it examines consumer preferences for different products and consumption plans for the subsequent five years. The survey sample is drawn from a population of foreign product users from 34 cities in 18 provinces in China. Results provide evidence that brand sensitivity mediates the relationship between consumer ethnocentrism and purchase intention; product cues moderate the effect of ethnocentrism on purchase intention. As the first study to link consumer ethnocentrism directly to brand sensitivity and purchase intention, this research provides some managerial implications. Global marketers can offset the negative effect of ethnocentrism by emphasizing brand image of its products, taking advantage of specific product cues, or by providing more comprehensive after‐sale service to reduce the perceived risk of purchasing imports. Also, price is still a hurdle that prevents Chinese consumers from mass consumption of foreign products. Global firms should not overestimate the purchasing power of Chinese consumers. This study represents a “snapshot” of Chinese consumers’ decision making at a time when their economic system is undergoing rapid change.

Details

Journal of Asia Business Studies, vol. 3 no. 1
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 1 March 2001

Leo Yat Ming Sin and Suk‐ching Ho

Looks at consumer research in Greater China including Mainland China, Hong Kong and Taiwan. Maps out the contributions within this area and guides future research. Examines the…

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Abstract

Looks at consumer research in Greater China including Mainland China, Hong Kong and Taiwan. Maps out the contributions within this area and guides future research. Examines the state of the art over the 1979‐97 period, with particular emphasis on the topics that have been researched, the extent of the theory development in the field and the methodologies used in conducting research. Uses content analysis to review 75 relevant articles. Suggests that, while a considerable breadth of topics have been researched, there remains much to be done, there is further room for theoretical development in Chinese consumer behaviour studies; and the methodologies used need improvement and further refinement.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 13 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 2 April 2020

Amparo Kuster-Boluda, Natalia Vila Vila and Ines Kuster

Complaint management is at the heart of customer relationship management. While many studies have analyzed a client’s complaint behavior in business-to-business (B2B…

Abstract

Purpose

Complaint management is at the heart of customer relationship management. While many studies have analyzed a client’s complaint behavior in business-to-business (B2B) relationships, there is a lack of research in the study of complaints by distributors from different countries. The purpose of this paper is to explain the following two main objectives: to analyze if the complaint management strategy of a manufacturer varies depending on the type of international distributor used (indirect exporters, direct exporters and commercial subsidiaries); and to analyze the potential effects of complaint management on the satisfaction and fidelity of distributors and the quantity of complaints that they put.

Design/methodology/approach

A stratified probabilistic sampling method was used, dividing the entire population of distributors of a leading Spanish manufacturer into three different groups. In total, 79 valid responses were obtained as follows: 24 per cent from indirect exporters (organizational commitment Grade 1), 68 per cent from direct exporters (organizational commitment Grade 2) and 8 per cent from commercial subsidiaries (organizational commitment Grade 3). Partial least squares were used to analyze the proposed relationships.

Findings

The results have confirmed that the procedure for resolving the complaint and its length (resolution time) depends on the seriousness of the complaint (the type of complaint). In turn, the resolution of the complaint influences the satisfaction of the vendor and the latter will influence its fidelity. Regarding the number of complaints, those distributors with the highest number of complaints satisfactorily resolved are those who remain loyal to the company. On the contrary, it is not possible to affirm that the type of distribution channel affects the types of complaints that are presented. Different kinds of distributors of the same manufacturer (indirect exporters, direct exporters and commercial subsidiaries) complain equally. In addition, those whose complaints take longer to resolve are not significantly less satisfied. Even more, low-satisfied distributors will present more complaints than the most satisfied ones.

Originality/value

First, this study investigates if different kinds of distributors with different international commitments (indirect exporting, direct exporting and commercial subsidiary) behave differently in terms of claims and complaints. Second, this paper analyzes the role of complaint management in international B2B relations to improve distributors' satisfaction and loyalty; but considering the join impact of three dimensions of a successful complaint management strategy that literature usually has examined separately as follows: what (the type of complaint), how it is resolved (management procedure) and when it is closed (duration).

Details

Journal of Business & Industrial Marketing, vol. 35 no. 11
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 19 February 2019

Patrícia Ianelli Rocha, Jorge Henrique Caldeira de Oliveira and Janaina de Moura Engracia Giraldi

The purpose of this paper is to perform an integrative analysis, mapping the main areas of the celebrity endorsement literature of the last 20 years, offering a taxonomy of…

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Abstract

Purpose

The purpose of this paper is to perform an integrative analysis, mapping the main areas of the celebrity endorsement literature of the last 20 years, offering a taxonomy of subject subareas and a research agenda for the topic.

Design/methodology/approach

The research was divided into two stages: the first was a systematic review of literature, and the second consisted on complementary information based on the generation and analysis of the maps elaborated by the VOSviewer software based on the data collected. The searches for the data occurred between the months of January and March of 2017.

Findings

The paper provides a decentralization framework in terms of authors regarding the celebrity endorsement. The country with the largest number of research works in the area is the USA; also, the paper reveals the most cited document, also the main journals about the theme, the main keywords, the main authors and their discussions. Thereafter, the paper presents tables containing the main author’s and respective theme inside celebrity endorsement.

Research limitations/implications

One possible limitation of the research is that it was performed only in the Scopus database, and it may be suggested as future searches that other databases are included as well.

Practical implications

The results of this paper can serve as a facilitating guide for researchers and for managers that want to know more about the topic.

Originality/value

A categorization table was proposed containing the subthemes of celebrity endorsement that were discussed in the last 20 years and a list of their respective authors, including the following subjects: cultural comparison, congruence, adverse effects, efficacy and intention to purchase, marketing destinations, social media, models and reviews, multiple endorsements, social policy, values of brand/economic.

Details

Benchmarking: An International Journal, vol. 27 no. 7
Type: Research Article
ISSN: 1463-5771

Keywords

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