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This paper aims to provide a relevant backdrop for the Worldwide Hospitality and Tourism Themes (WHATT) theme issue on the hotel industry of Canada, and to describe how the 2012 WHATT roundtable in Canada was organised.

The foundation for this paper was laid during a well attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. The paper is written in the context of the theme and strategic question for the 2012 Canadian WHATT roundtable: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”.

This paper provides key information on Canada, its economic conditions, the tourism industry and the hotel industry. It also explains the origins of WHATT and its scholarly journey over the last 19 years. In capturing the essence of the 2012 WHATT roundtable discussion in Canada, the paper provides a strong foundation for the other seven papers that follow in this WHATT theme issue.

The paper looks at key challenges of the hotel industry in Canada and provides thought‐provoking viewpoints from experts.

Readers who are interested in the Canadian hotel industry would benefit from this paper. Authors include the president of the umbrella trade association for the hotel industry, the Hotel Association of Canada, and the editor and publisher of the leading trade magazine for the hotel industry of Canada, Hotelier.

The purpose of this paper is to provide a relevant backdrop for the Worldwide Hospitality snd Tourism Themes (WHATT) theme issue on tourism challenges and solution in the Niagara region, and to present the key points discussed during the 2007 WHATT roundtable discussion in the Niagara region, Canada.

The approach of this paper is more a narrative one. It also draws data from a series of web sites to analyse the past and present performance of tourism.

This paper provides a historic perspective of the Niagara region and presented in the context of tourism in the world, Americas, Canada, and Ontario. Then it travels back to explain the origins of WHATT and its scholarly journey over the years. In capturing the essence of the 2007 WHATT roundtable discussion in Niagara, the paper provides a strong foundation for the other nine articles, which follow in this WHATT theme issue.

In a world of theories, this paper provides fresh perspectives on many relevant ideas by using original expert views. Readers who are interested in the Niagara region would benefit from this paper.

This paper aims to present practical answers to the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?” It aims to capture the essence of conclusions of seven papers written by 23 experts on aspects related to the hotel industry of Canada for the Worldwide Hospitality and Tourism Themes (WHATT) issue on Canada in 2013.

The approach of this paper is to integrate all solutions suggested in these seven papers and to seek a succinct response to the strategic question.

While providing a helicopter view of the key trends and challenges of the hotel industry of Canada, this paper proposes implementable and practical solutions to those challenges. Using the 2012 WHATT Roundtable discussion in Ottawa, Canada as the foundation, this paper addresses some of the most significant issues affecting the hotel industry of Canada today. In conclusion, 12 key suggestions are made.

The paper reviews past concepts and industry practices as well as current practices to identify practical, effective and innovative approaches for the future.

This paper provides fresh perspectives on many relevant issues by analysing inputs, viewpoints, comments, and suggestions of many subject experts. Readers with interests in the hotel industry in Canada or similar tourism destinations around the world would benefit from reading this paper.

The aims of this paper is to present views of 13 experts who attended a roundtable discussion.

This article provides a narration of a conference roundtable. The questions by the moderator and a summary of the responses by panellists are provided.

Worldwide Hospitality and Tourism Themes (WHATT) is playing a significant applied research role in the world of hospitality and tourism. Further, since 2013, the International Conference on Hospitality and Tourism Management (ICOHT), had been well attended and successful. In 2021, The International Institute of Knowledge Management included a WHATT roundtable in the programme of the 8th ICOHT. Twelve experts from the industry and academia were invited as panellists. They represented eight countries (Canada, Guyana, Iran, Jamaica, the Philippines, New Zealand, Sri Lanka and the USA). The lead author of this article moderated the roundtable discussion. In conclusion, 20 of the key implementable concepts and suggestions for the post-pandemic era within hospitality and tourism industry, evolved from the WHATT roundtable at the 8th ICOHT in 2021, are presented.

This paper suggests 20 of the key implementable concepts, for post-pandemic era tourism and hospitality industry.

The School of Hospitality and Tourism Management of Ryerson University, Toronto hosted the 2002 World‐wide Hospitality and Tourism Trends (WHATT) Roundtable discussion of Canada. The discussion focused mainly on the practical challenges and the role of educational institutions in sustainable tourism development in Canada. In addition to two joint chairs and the leading discussant, seven industry practitioners and seven academics from the hospitality and tourism sector discussed the definitions of “sustainable tourism development” and debated the key development issues in Canadian tourism and related research needs. The meeting agreed that there was a lack of applied research on Canadian tourism. The meeting therefore identified a few achievable action points and this article ends by reporting on nine related outcomes within a year after the first WHATT roundtable in Canada.

The purpose of this paper is to provide an overview of the tourism sector in the Amazon regions of Bolivia, Brazil, Colombia, Ecuador, Guyana, Peru, and Suriname and then discuss the manner in which tourism activity assists the protection of the Amazon rainforests. The paper also describes the manner in which the first World Hospitality and Tourism Themes Roundtable on Tourism in the Amazon is organized in 2009.

Teams of researchers from the Ministries of Tourism, the private sector and academia in the Member Countries of Treaty for Amazon Cooperation collaborated to address, in ten‐page papers, the question “Does sustainable tourism offer solutions for the protection of the Amazon rainforest?”

The paper provides valuable information on the current state of tourism policy and practice in the Amazon Member Countries. It also articulates the challenges that attend the development of sustainable tourism as a mechanism for the protection of the Amazon.

Tourism policy officials and managers, should benefit from the discussions of the prospects and challenges that attend the practice of sustainable tourism in the Amazon region. They will also find interesting guidelines and recommendations for action based upon the many destinations and tourism regions under examination.

The issue of sustainable tourism and the rainforest is very topical and this paper will be of immense value to scholars, researchers and tourism practitioners.

The Tourism Studies Unit of the University of Guyana coordinated the 2003 World‐wide Hospitality and Tourism Trends (WHATT) Roundtable discussion of the Guianas. The discussion focused mainly on the requirements and challenges for developing sustainable tourism in Guyana and Surinam. The complexities involved in developing a joint approach to the development of sustainable tourism in a twin destination arrangement were discussed. The consensus of the roundtable was that commonalities existing in both the historical experience and tourism product of the Guianas make all the more imperative a sustainable tourism agenda for those territories. That agenda will have special meaning and significance in view of the existence of a territorial dispute involving Guyana and Surinam.

Provides an overview on the current human resource challenges facing the Caribbean hospitality industry, drawing on a presentation made at the second annual Caribbean roundtable discussion, held in Barbados during April 2004, attended by 33 participants and observers from industry and academia. The outcomes are reported here and in the second of two articles, “Future human resource challenges in the Caribbean hospitality industry”.

The paper aims to present answers to the strategic question: “Does sustainable tourism offer solutions for the protection of the Amazon rainforest?” It also aims to capture the essence of conclusions of eight papers written by 11 tourism experts to the Worldwide Hospitality and Tourism Themes (WHATT) issue on tourism in the Amazon, South America.

The paper integrates all solutions suggested in these eight papers and sought to provide a succinct response to the strategic question.

While providing a helicopter view of the key challenges of sustainable tourism development in the Amazon, this paper proposes implementable solutions to those challenges. Using the 2009 WHATT roundtable discussion in Brasilia as the foundation, this paper addresses some of the most significant issues affecting the Amazon and its people in the context of tourism in Bolivia, Brazil, Colombia, Ecuador, Guyana, Peru, and Suriname. In conclusion, 12 key suggestions are made for the Amazon, which envisions healthy and sustainable growth of tourism for its people.

This paper provides fresh perspectives on many relevant issues by analysing inputs, viewpoints, comments, and suggestions of many regional tourism experts. Readers with interests in the Amazon or similar tourism destinations around the world would benefit from this paper.

The purpose of this paper is to provide insights to the relevant past discussions, theories and projects; and sustainable tourism development in the Niagara region.

Each of the key four sections of this paper zooms in to specific areas. Outcomes from elite discussions involving 47 experts are followed by a concise literature review on sustainable tourism. The paper then analyses the concept of economic sustainability and reviews the outcomes from a blueprint for sustainable tourism development.

This paper discusses the economic pillar of sustainable tourism by outlining the negative and positive economic effects of the worldwide travel and tourism industry. In addition to reviewing the relative competitiveness of the world's travel destinations; with a focus on Canada's performance, it outlines strategies for Niagara region to enhance its competitiveness to support sustainable tourism.

In the recent years not much research has been carried out on the topic of sustainable tourism specific to the Niagara region. Therefore, this paper should be useful to a range of tourism stakeholders in Niagara region as well as readers involved in regional tourism development in other parts of the world. The versatility of the four authors – an administrator who chaired the Niagara Gateway Project, an academic researcher who has focused on sustainable tourism for a long period, a partner of a leading consulting firm and an applied researcher with significant international experience, makes the paper interesting.