Search results

The aim of the study is to determine the nature and specificity of methodological approaches to management decision making in modern business systems. Management decisions are among the creative operations in the technology of management work. The methodology of decision making is of great applied importance and inevitably increases with the complexity of economic situations and management tasks. It is argued that on the one hand, decision making is a logical thinking activity and is implemented by senior staff and, on the other hand, is a management procedure and, therefore, should have a deep methodological study and be carefully organized and regulated by legislative and regulatory framework. It is proposed to consider approaches to management decision making as a set of basic methods of obtaining new knowledge, methods, and tools for solving problems of achieving the best result on the basis of in-depth study and compliance with the principles of organization of work in the chosen direction. The variety of approaches to management decision making reflects the different aspects of management processes taking place at the state and industry level, in the management of a particular business system. The practice of developing effective management solutions requires knowledge of universal and special approaches to the management of modern business systems and is a necessary competence of the management of a modern company.

This chapter focuses on the diversity management concept which emerged in the United States at the end of the 1980s. As a strategic tool for effective use of the diverse workforce, the concept started to diffuse globally in recent years. However, there are concerns about the transferability of diversity management as a readymade practice. From this point of view, this chapter questions the universality of diversity management by providing evidence from the Turkish context. Findings reveal that due to cross-national differences and the local sensitivities, diversity management is subject to customization in the different contexts. In a sense, the local context reconstructs the content of the practice. On this basis, the chapter demonstrates the need for a context-specific diversity management approach.

It has been well established that organizations often need to restructure themselves to meet new technological challenges. We review the organizational impact of a recent technological development, sometimes referred to as Web 2.0 that enables users to leverage the Internet and generate “user-generated content” by acting as a supplier, co-producer, or even innovator of products and services. We draw on the social studies of technology, including actor-network theory to develop a conceptual understanding of how this phenomenon is challenging deeply entrenched mental models among managers and management theorists as well as problematizing the way organizational boundaries are conventionally drawn.

This chapter examines the role that strategic marketing plans play throughout the process of destination recovery post terrorist attack for the purpose of encouraging the return of tourists. It investigates the impact that strategic marketing plans have as a part of crisis management applying a mixed-method approach which utilises survey data examining future industry leaders to quantify perspectives regarding the relationship between terrorism, tourism and destination marketing. Furthermore, this chapter reviews destination marketing techniques employed by international locations to determine recovery strategies utilising marketing plans. Bali, Paris, Northern Ireland, New York, Sri Lanka, Syria, Tunisia and Turkey were selected as case studies because they have been the focus of significant research studies to date (Asia-Pacific Economic Cooperation (APEC): BBC News, 2019; Ferreira, Graciano, Leal, & Costa, 2019) which have primarily focused on the relationship between terrorism and tourism regarding the collapse of the tourism industry. A survey was issued to gain perspectives regarding the relationship between terrorism, tourism and destination marketing. Second, case study analysis was conducted to examine both successful and unsuccessful destination recovery strategies. Results indicate that destinations that utilised strategic marketing as a part of crisis management frameworks experienced the return of tourists and recovered. This research contributed to the development of an inclusive, universal crisis management framework encompassing strategic marketing plans as a tool for recovery.

The purpose of the research is to develop the algorithm of transition of modern socio-economic systems to “conflict-free” path of development, which would be universal and would take into account specifics of each separate system.

The methodology of the chapter includes a complex of general scientific methods – analysis, synthesis, induction, deduction, and formalization; and the method of structural programming, which is used for determining a preferable structure and sequence of stages of the process of transition of modern socio-economic systems to “conflict-free” path of development, with compilation of its block scheme.

The algorithm (in the form of block scheme) of transition of modern socio-economic systems to “conflict-free” path of development is offered. The first stage of this algorithm is adaptation of the principles of “conflict-free” development of socio-economic system to peculiarities of its development and adoption of these principles. At the second stage, monitoring and control over quality of institute of economic activities in socio-economic system are conducted (determination of problems). The third stage is improvement of institutes of economic activities in socio-economic system (solving the determined problems). The fourth stage is search and establishment of balance in socio-economic system. The fifth stage is determining the signs of “conflict-free” character and forecasting of scenarios of development of socio-economic system and evaluation of effectiveness of development of “conflict-free” socio-economic system.

The developed algorithm allows overcoming drawbacks of the existing algorithm of crisis management of economic systems and has such advantages as the possibility of application by systems of any level, application at all phases of economic cycle, consideration of specifics of socio-economic systems, and cyclic character.