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Drawing on the signaling theory and the relational exchange theory, this study investigates how buyer–supplier trust is influenced through the congruence and incongruence between blockchain and norm of solidarity. The moderating role of technology uncertainty is further examined.

Using a survey data of 110 Chinese firms, this study empirically tests not only the combined effect of blockchain and norm of solidarity on trust, but also how this combined effect is moderated by technology uncertainty. The proposed hypotheses are tested using the polynomial regression analysis and the response surface methodology.

The results suggest that trust increases along with an increasing congruence between blockchain and norm or solidarity, but in a diminishing rate (i.e. an inverted U-shaped relationship). Simultaneously, incongruence between blockchain and norm of solidarity can also guarantee sufficient trust (i.e. a U-shaped relationship). Moreover, technology uncertainty overturns the inverted U-shaped relationship between blockchain and norm of solidarity congruence on trust into a U-shaped relationship and nullifies the U-shaped relationship between blockchain and norm of solidarity incongruence on trust.

This study enriches supply chain governance literature by introducing the emerging blockchain governance and examining the blockchain governance's interplay with a conventional relational norm. The study emphasizes that the combined effects of these two are quite complex. Blockchain and norm of solidarity can offset each other’s limitations when both are at low to moderate levels. But simultaneous pursuit of both high blockchain and norm has only limited marginal benefits. Furthermore, the study also highlights the importance of technology uncertainty under which the combined effects between the two governance mechanisms vary. Collectively, the results provide nuanced insights into the design of supply chain governance portfolios in the digital era.

The extent of relational behaviors displayed by independent partners in channels of distribution is a critical determinant of the efficiency and effectiveness of distribution operations. The purpose of this study is to focus on the two key antecedents of relational behaviors in channel dyads, dependence on and trust in the exchange partner, and to explore the relative effects of dependence and trust on each of the three major relational behavior forms of flexibility, information exchange, and solidarity.

Formal hypotheses are developed in the study regarding the joint and relative effects of dependence and trust on each relational behavior. Data collected from 192 automobile dealerships in Turkey are used for testing the hypotheses through separate regression analyses.

In line with the main study thesis, the results suggest that the relative effects of dependence on and trust in the supplier differ across dealer flexibility, information exchange, and solidarity displayed toward the supplier firms. Theoretical and managerial implications are discussed.

Findings of the study provide guidelines to channel firms in regard to the policies and programs that need to be developed to evoke desired forms of behaviors within their distribution networks.

Considering each relational behavior separately, this study provides support for the view that the emergences of different forms of behaviors in channel relationships occur through different motivational mechanisms.

Social movement scholarship convincingly highlights the importance of sharing the same risks for building solidarity, but it often unintentionally conceals the reality that certain risks cannot be fully shared. Using interviews with activists involved in Combatants for Peace (CFP), a joint Palestinian–Israeli anti-occupation organization, this article illustrates how radically risks can differ for activists in relation to their nationality, as well as make clear the tremendous impact asymmetrical risks can have for movement organizations and their efforts to build solidarity. I argue that for movement organizations and joint partnerships working across fields of asymmetrical risk, solidarity is not about sharing the same risks; rather, it is about trust and mutual recognition of the risk asymmetries. Moreover, that solidarity building across risk asymmetries involves three general measures: a clear commitment to shared goals, a willingness to defend and support one another, and a respect of each other’s boundaries. In the discussion, this argument, which was developed through an in-depth analysis of CFP, is applied to the joint struggle in the Palestinian village of Bil’in to indicate generalizability.

The primary purpose of this paper is to investigate the effects on support for the European Capital of Culture (ECoC) project development of residents’ perception of the project’s sustainability, emotional solidarity toward tourists, community attachment and brand trust.

Survey research was conducted among 303 residents of Novi Sad, which has been selected to be the ECoC for the year 2022.

The findings confirmed the positive roles of three aspects of the event’s sustainability and three facets of emotional solidarity in shaping local people’s support for the ECoC event development. Besides, findings show the positive effect of residents’ community attachment and ECoC brand trust in predicting their supportive attitudes for the event development. Finally, results highlight which areas of the event’s sustainability are still unsatisfactory from the residents’ perspective, making it easier for event practitioners to optimally focus their attention and resources on enhancing problematic areas of the event’s sustainability.

The present study contributes to existing tourism literature as it is the first to explore the role local people’s perception of event sustainability, emotional solidarity toward tourists, community attachment and brand trust plays in their support for the ECoC event development. In addition, a unique contribution lies in the confirmation of brand trust as a significant antecedent of residents’ support, as this relationship remained an unexplored area in tourism literature. Practical implications, specifically derived for ECoC event practitioners, which should also find their place in securing residents’ support toward the development of any cultural event that attracts visitors, are discussed in the paper.

This study examined the association between media consumers' attitudes toward COVID-19-related content on mainstream, on-demand and social media and trust in the government's ability to handle the pandemic crisis.

The study is based on an online survey of a representative sample of 1,005 Israelis aged 18 and over and focused on consumers' perceptions of media contents as a source of information, social solidarity, criticism and anxiety.

Findings indicate that mainstream media were the primary source of pandemic information. A positive association was found between perceptions of mainstream media as a source of criticism and trust in government's actions. This association was negative regarding social and on-demand media. The more mainstream media contents were perceived as anxiety evoking, the lower participants' trust in government's actions. A positive association was found between perceptions that social media encouraged social solidarity and trust in governmental action.

Policymakers should take into consideration that various media operate synergistically to continually construct reality.

This study focuses on consumers' perceptions of COVID-related media contents, which are especially important in the current era of media outlet proliferation, distribution and impact on the government. The unique contribution is in the integrated application of media malaise theory, virtuous circle theory and echo chamber theory to explain the correlation between media consumption and public trust during a global crisis in the era of diverse media outlets.

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-06-2021-0299.

The aim of this study was to examine the role of top management’s social capital – focusing on specific components of social capital – in shaping a company’s marketing capabilities. In addition, the study was designed to determine the extent to which cosmopolitanism as a top management’s characteristic serves as a moderator that allows top management’s social capital to influence corporate marketing capabilities.

This study’s sample comprised small- and medium-sized companies in Korea and China. After excluding insincere responses, 636 questionnaires (329 from Koreans, 307 from Chinese) were used for the analysis. A mediated hierarchical regression analysis was performed to verify the hypothesis.

This study proposed the hypothesis that top management’s social capital would have positive effects on corporate marketing capabilities: pricing strategies, product development, distribution strategies and marketing communications. While managerial tie utilization and solidarity were revealed to have positive effects on corporate marketing capabilities, trust did not show statistically significant effects.

This study is subject to several limitations. First, it has not fully addressed various foundational concepts or factors that comprise or facilitate the building of social capital. In addition to trust and the sharing of core values and knowledge among organizational members, there may be other factors involved, so systematic studies should be conducted using a model that can review the roles of various explanatory variables that constitute social capital.

This study’s empirical results contribute valuable data to the literature, as it was based on a survey conducted with actual Korean and Chinese top managers. In addition, the study’s findings are likely to suggest a valuable direction for evaluating corporate marketing strategies and business performance. The study identified powerful effects of top management’s social capital on corporate marketing strategies. Therefore, greater investments should be made to build the top management’s social capital, so that the corporate capacity for marketing strategies will be able to produce maximum effects.

The results of this study suggest the following additional points. A company with a high level of cosmopolitan orientation may have excellent strategies for competing on overseas markets. Companies targeting global markets should leverage accumulated top management’s social capital to discover overseas business opportunities and acquire knowledge of overseas markets. When the corporate executives of companies that attempt to make inroads into overseas markets have such a cosmopolitan orientation and actively seek and seize overseas market opportunities, they are more likely to avoid path dependency, following domestic business activities and become successful in those global markets.

The present study segmented social capital into sub-factors, thereby identifying their relationships with the behavioral outputs of corporate executives, such as business practice processes, marketing capabilities and business performance. Based on the findings of this study, top management’s social capital should enable companies to consolidate corporate business practice capabilities and, eventually, to be seen as closely associated with business performance and the essential qualities and characteristics of top managers.

Education is the main training grounds for citizenship. With the decline of military conscription, it has the mission of instilling a sense of national civic consciousness (see Janowitz's, 1983, critique; also Merle, 2010). But it also inculcates world cognitive perspectives as well. Hence, “global citizens” emerge. They carry much larger macro frames of reference that go beyond the nation-state. This change adds another layer of complexity to national identity.

The social capital used to access ethnic community resources is widely recognized in the literature as being important for immigrant entrepreneurship. However, there is limited knowledge regarding the extent to which immigrant entrepreneurs' agency, specifically their motivations, influence their use of, and contributions to, their ethnic social capital. In this paper, the authors explore this relationship.

Based on a qualitative approach, this research utilizes semi-structured interviews and thematic analysis to identify the motivations, sources and effects of ethnic social capital.

This research indicates that immigrant entrepreneurs have mixed motives when engaging with their ethnic communities. The findings suggest that the immigrant entrepreneurs' social capital–mediated interactions within their ethnic community are driven not only by the social structure but that their agency, specifically their motivations, play an important role in them. While entrepreneurs hold mixed motives, they recognize the importance of business success. Thus, they make concessions to their ethnic community and utilize its resources if doing so benefits their business.

This research explores the role that immigrant entrepreneurs' motivations play in how they use and contribute to immigrant community social capital. By doing so, this study brings agency to the forefront of the discussion on immigrant entrepreneurship and social capital.

This study provides insight into the connection between the extent to which immigrant entrepreneurs utilize and contribute to their ethnic community's social capital, their motivations for doing so and the effect that these factors have on the businesses as well as their ethnic communities. This understanding might be useful for organizations seeking to foster immigrant entrepreneurship as well as for entrepreneurs themselves.

Individuals' motivations as they relate to social capital involve a variable that is rarely, if ever, considered – that is, individual agency. Thus, this research contributes this perspective to the immigrant entrepreneurship literature but also more broadly to the social capital and entrepreneurship fields. This research can be extended to understand the impact of entrepreneurs' motivations on the communities in which they are embedded.

The purpose of this paper is to study the loss of solidarity in three kibbutz factories as an outcome of the process of privatization in their kibbutz communities.

The research was a qualitative investigation, including interviews in three factories.

The research found high a sense of vertical and horizontal solidarity before the privatization. The solidarity stemmed from socialistic principles of the kibbutzim (plural of kibbutz) and their factories functioned as an extension of the kibbutz clan: close inter-personal relationships, a devotion to collective needs and democratic decision making in the kibbutz general assembly directly influencing the factories. After the privatization, the organizational solidarity decreased because of formal and procedural issues: the factory became hierarchical, work conditions deteriorated and the familiar spirit of the clan vanished.

There are more than 130 kibbutz factories, most of them in privatized kibbutzim. This paper presents only three of those factories, so it can only represent preliminary and partial findings. It is important to extend this research to examine other kibbutz factories.

The research suggests how factories, in kibbutzim and throughout the world, could respond to weak organizational solidarity: to increase trust and cooperation between management, to create flexible working conditions and to achieve higher productivity.

This is the first study to focus on kibbutz enterprises through the sociological lens of the solidarity theory. Previously, most post-privatization research has focussed on economic questions of profitability.

Suggests that there is an optimal level of trust in many team situations. Too much trust can impact negatively on performance. Uses empirical research involving 142 members of 28 teams to identify factors that relate to this optimal level of trust, and those factors that demonstrate undesirable behaviors. In order to maximize team performance, teams must exhibit critical enquiry and constructive criticism in addition to a supportive understanding.