Optimal trust and teamwork: from groupthink to teamthink
Abstract
Suggests that there is an optimal level of trust in many team situations. Too much trust can impact negatively on performance. Uses empirical research involving 142 members of 28 teams to identify factors that relate to this optimal level of trust, and those factors that demonstrate undesirable behaviors. In order to maximize team performance, teams must exhibit critical enquiry and constructive criticism in addition to a supportive understanding.
Keywords
Citation
Erdem, F. (2003), "Optimal trust and teamwork: from groupthink to teamthink", Work Study, Vol. 52 No. 5, pp. 229-233. https://doi.org/10.1108/00438020310485958
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited