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21 – 30 of over 48000Sanja Bozic, James Kennell, Miroslav D. Vujicic and Tamara Jovanovic
The purpose of this paper is to develop a new perspective on urban tourist motivations by applying the analytic hierarchy process (AHP) model to help to understand how tourists…
Abstract
Purpose
The purpose of this paper is to develop a new perspective on urban tourist motivations by applying the analytic hierarchy process (AHP) model to help to understand how tourists make decisions about which destinations to visit.
Design/methodology/approach
This study was based on 30 one-hour-long structured interviews with visitors to Ljubljana, the capital city of Slovenia. Respondents were asked to express their preferences between different pull-factor motives for their visit, using Saaty’s scale, and further qualitative data were collected to examine these preferences in more depth.
Findings
The results of this study indicate that the most relevant criteria and thus predominant factors in motivation for visits to Ljubljana are the Cultural and Nightlife pull factors, while religious and business motives are the lowest ranked factors. The paper argues that the results show the value of applying the AHP model to understand the role of pull factors in urban tourism destination choice.
Research limitations/implications
As a single-destination case study, it is important that the findings of this research are evaluated against similar studies in other cities. A limitation of this research is the fact that sub motives within major groups of pull-factor motives have not been explored in this study and this should be the subject of future, more detailed research.
Originality/value
This research shows the value of applying an under-used methodology to understand urban tourist motivations and knowledge gained through applying this method will be of value to destination marketing organisations as well as to researchers conducting future studies.
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Ramzi Al Rousan, Samiha Siddiqui, Naseem Bano and Sujood
This study aims to evaluate the key factors affecting the behavioural intention of urban tourists towards visiting national parks by integrating the theory of planned behaviour…
Abstract
Purpose
This study aims to evaluate the key factors affecting the behavioural intention of urban tourists towards visiting national parks by integrating the theory of planned behaviour (TPB) and expectancy theory (ET).
Design/methodology/approach
Data were collected from urban tourists using an online questionnaire developed through Google forms. A total of 489 valid online questionnaires were considered for this study. The proposed research model was empirically evaluated using the structural equation modelling method.
Findings
According to the results of this research, TPB constructs are significantly and positively associated with the behavioural intention of urban tourists towards visiting national parks in India and out of ET constructs, only expectancy and valence are significantly and positively associated with behavioural intention while instrumentality does not.
Research limitations/implications
This study manifests the behaviour of urban tourists towards national parks and contributes to academics by incorporating existing literature. The findings of this study also help policymakers in formulating innovative strategies for national parks. It presents an integrated framework that lays the platform for a new study domain on urban tourists' intentions to visit national parks, which will be useful to urban managers, officials and the tourism sector. Furthermore, as the scope of this study is confined to assessing the intentions of urban tourists toward visiting national parks, it is difficult to generalize the findings.
Originality/value
To the best of the authors' knowledge, this is the first research of its kind to provide an understanding of the behavioural intention of urban tourists towards visiting the national parks in India by optimizing the TPB and ET.
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This paper aims to fill gap in the literature and explore policy options for resolving the problems of accountability by framing three research questions. The research questions…
Abstract
Purpose
This paper aims to fill gap in the literature and explore policy options for resolving the problems of accountability by framing three research questions. The research questions are (i) whether certain elements of Scott’s (2014) institutional pillars attenuate (accentuate) corporate and public accountability; (ii) whether the presence of ruling party-affiliated enterprises (RPAEs) create an increase (decrease) in the degree of corporate (public) accountability; and (iii) whether there is a particular form of ownership change that transforms RPAEs into public investment companies.
Design/methodology/approach
Using a qualitative research methodology that involves term frequency and thematic analysis of publicly available textual information, the paper examines Mechkova et al.’s (2019 forms of government accountability. The paper analyzes the gaps between the de jure and de facto accountability using the institutional pillars framework.
Findings
The findings of the paper are three. First, there are gaps between de jure and de facto in all three (vertical, horizontal and diagonal) forms of government (public) accountability. Second, the study finds that more than three fourth of the parties that contested the June 2021 election did have regional focus. They did not advocate for accountability. Third, Ethiopia’s RPAEs are unique. They have regional focus and are characterized by severe forms of agency and information asymmetry problems.
Research limitations/implications
The main limitation of the paper is its exploratory nature. Extending this research by using cross-country data could provide a more complete picture of the link between corporate (public) accountability and a country’s institutional pillars.
Practical implications
Academic research documents that instilling modern corporate (public) governance standards in the Sub Sahara Africa (SSA) region has shown mixed results. The analysis made in this paper is likely to inform researchers and policymakers about the type of change that leads to better corporate (and public) accountability outcomes.
Social implications
The institutional change proposed in the paper is likely to advance the public interest by mitigating agency and information asymmetry problems and enhancing government accountability. The changes make the enterprises investable, save scarce jobs, enhance diversity and put the assets in RPAEs to better use.
Originality/value
To the best of the authors’ knowledge, this is the first paper that uses the institutional pillars analytical framework to examine an SSA country's corporate (public) accountability problem. It demonstrates that accountability is a domestic and a (novel) traveling theory. The paper identifies the complexity of resolving the interlock between political institutions and business enterprises. It theorizes that it is impossible to instill modern corporate (public) accountability standards without changing regulatory, normative and cultural cognitive pillars of institutions. The paper contributes to the change management and public interest literature.
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Jennifer Kim Lian Chan and Kai Xin Tay
The purpose of this paper is to identify the key motivators triggering tour operators to practise responsible tourism in Kinabalu Park.
Abstract
Purpose
The purpose of this paper is to identify the key motivators triggering tour operators to practise responsible tourism in Kinabalu Park.
Design/methodology/approach
Inductive and phenomenological research data were collected via in-depth interviews with 25 tour operators guiding tours in Kinabalu Park, Kota Kinabalu, Sabah.
Findings
The paper uses push and pull motivation theory to explain motivation in practising responsible tourism. The findings show that push factors are more significant to tour operators as compared to pull factors. The key motivation of tour operators to practise responsible tourism is organisational benefits and own initiative (intrinsic) and response demand and market trends (extrinsic). However, the findings show that although tour operators have a positive attitude towards responsible tourism, it does not show in their tour operations of Kinabalu Park. This is because the challenges like lack stakeholders participation and low responsible tourism awareness were negatively affecting to what tour operators would like to do and what actually gets done.
Practical implications
Identified motives, practices, issues and challenges are valuable information and to enhance the practices of responsible tourism in Kinabalu Park, Sabah.
Originality/value
The paper provides in-depth insight of the motivation to practise responsible tourism from tour operators’ perspectives in Kinabalu Park. The finding is benefiting the implementation of responsible tourism in Kinabalu Park.
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Ramya Tarakad Venkateswaran and Abhoy K. Ojha
Universalizing approaches to knowledge when combined with a dominating cultural discourse is problematic for management research paradigms as “West meets East”. This study aims to…
Abstract
Purpose
Universalizing approaches to knowledge when combined with a dominating cultural discourse is problematic for management research paradigms as “West meets East”. This study aims to examine the case of the rapidly expanding, mainstream strategic management research in and on emerging economies through a critical perspective.
Design/methodology/approach
The authors analyze the strategic management society’s special conferences and workshops on “Emerging India” that aimed to write a fresh chapter of research on India as an emerging economy, using the methodology of critical discourse analysis (CDA). The authors treat this conference as representative of several such conferences and workshops being organized in emerging economies.
Findings
The results detect some troubling undercurrents of privilege and marginalization. The authors find support for a dominating cultural discourse embedded in the rapidly expanding, universalizing strategic management research perspectives in and on emerging economies.
Research limitations/implications
The implications for indigenous knowledge creation is discussed with a concluding call for academic reflexivity through revisiting different philosophies of science in management research and studying the social mechanisms of international knowledge exchange.
Originality/value
The theoretical framework combining the process of universalizing knowledge (Bourdieu and Wacquant, 1999) with a dominating cultural discourse sustained through a system of pressures and constraints (Said, 1978, 1993) is an original contribution. The choice of an emerging economy site is not very common, and the use of CDA on an event like a conference is valuable to research methodology.
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Fang Wang and Xiaoyu Wang
Theory is a kind of condensed human knowledge. This paper is to examine the mechanism of interdisciplinary diffusion of theoretical knowledge by tracing the diffusion of a…
Abstract
Purpose
Theory is a kind of condensed human knowledge. This paper is to examine the mechanism of interdisciplinary diffusion of theoretical knowledge by tracing the diffusion of a representative theory, the Technology Acceptance Model (TAM).
Design/methodology/approach
Based on the full-scale dataset of Web of Science (WoS), the citations of Davis's original work about TAM were analysed and the interdisciplinary diffusion paths of TAM were delineated, a supervised machine learning method was used to extract theory incidents, and a content analysis was used to categorize the patterns of theory evolution.
Findings
It is found that the diffusion of a theory is intertwined with its evolution. In the process, the role that a participating discipline play is related to its knowledge distance from the original disciplines of TAM. With the distance increases, the capacity to support theory development and innovation weakens, while that to assume analytical tools for practical problems increases. During the diffusion, a theory evolves into new extensions in four theoretical construction patterns, elaboration, proliferation, competition and integration.
Research limitations/implications
The study does not only deepen the understanding of the trajectory of a theory but also enriches the research of knowledge diffusion and innovation.
Originality/value
The study elaborates the relationship between theory diffusion and theory development, reveals the roles of the participating disciplines played in theory diffusion and vice versa, interprets four patterns of theory evolution and uses text mining technique to extract theory incidents, which makes up for the shortcomings of citation analysis and content analysis used in previous studies.
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Hafeez Idowu Agbabiaka, Olufemi Emmanuel Omisore and Omotayo Ben Olugbamila
Every community with the potential to organize a festival aims to actualize increased participation to transform the community image and socio-cultural cohesion. Hence, this study…
Abstract
Purpose
Every community with the potential to organize a festival aims to actualize increased participation to transform the community image and socio-cultural cohesion. Hence, this study aims to investigate the motivational factors influencing festival participation of Eyo and Ojude Oba in southwestern Nigeria, using the push and pull and activity theories as theoretical footing.
Design/methodology/approach
Primary data was collected through questionnaire administration on members of the host communities. Geospatial data was collected on the number of buildings through high-resolution satellite imagery and maps sourced from the Cooperative Information Network (COPINE) of the National Space Research and Development Agency (NASRDA). Systematic sampling procedure was adopted to select 3% of the estimated 5231 and 4,934 buildings within the designated zones in Lagos Island and Ijebu Ode, respectively. In this case, 314 and 148 respondents were sampled in Lagos Island and Ijebu-Ode, respectively. Data collected were analyzed using mean index and factor analysis (principal component analysis).
Findings
This study revealed that the factors influencing participation of Eyo and Ojude Oba festivals comprise six and three factors, respectively, with varying contributions. Eyo festival explained 75.34% variance with varying factors extracted which are psychosocial (22.9%), proximity/mobility (9.93%), facility (13.41%), environmental/cultural (12.2%), demographic (10.65%) and health/safety factors (6.25%). While factors influencing Ojude-Oba festival comprises of sociocultural/psychological (35.44%), facilities/mobility (28.00%) and demographic factor (8.51%), thereby explaining 71.95% variation of factors influencing its participation. The study therefore, prove policy response in enhancing the destination receptors based on the influencing factors to promote positive words of mouth and encourage visitors’ intention to revisit.
Originality/value
This study focused on two distinguished festivals with internal homogenous and external heterogeneous features (Eyo and Ojude-Oba festivals). Ojude-Oba is an annual festival of class, whereas Eyo is non-annual traditional festival. Both festivals are mega, with similarities in the activities engaged in by the visitors and members of the communities, inform of colorful display of costumes, dances, chanting of songs and group parades among other activities.
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Ahmed Rageh, T.C. Melewar and Arch Woodside
The interest in customer experience has increased at a phenomenal rate. However, research to capture the true meaning of the concept is limited. Therefore, this study aims to…
Abstract
Purpose
The interest in customer experience has increased at a phenomenal rate. However, research to capture the true meaning of the concept is limited. Therefore, this study aims to address the question of what are the underlying dimensions that constitute the construct of customer experience.
Design/methodology/approach
The netnography method is utilized to validate a priori concepts that have been identified in the literature within the tourist industry in Egypt.
Findings
The results identified eight dimensions; comfort, educational, hedonic, novelty, recognition, relational, safety and beauty, which are consistent with major studies on experience.
Research limitations/implications
The focus of the study was on customer reviews that were written in English and posted online. Therefore, care should be taken when interpreting these findings.
Practical implications
This study attempted to gain a meaningful degree of understanding of customer experience construct. The results suggest a number of implications for service, marketing and brand managers. The knowledge of customer experience and the challenge of creating great customer experience are of utmost importance. Many marketers acknowledge the importance of customer experience, but they have very little knowledge of what the components are of customer experience.
Originality/value
Netnography has not been widely used as a marketing research technique.
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