Search results

The purpose of this paper is to demonstrate the relevance and use of the concept “reverse salient” in ambitious infrastructural change. Thomas Hughes, in his seminal study of socio-technical system building, observed that the elimination of “reverse salients”, i.e. subsystems that because of their limited performance hold back further development, was a central driver for creativity and innovation. It is argued that in sustainable infrastructural transformations, however, reverse salients that resist change are more often neglected than addressed.

Higher education institution campuses combine laboratory-like conditions and sufficient internal complexity to be used as test-beds for ambitious sustainable change in the built environment. In this article, a neglected barrier to the transformation of a small campus into a zero emission campus is revealed, described and addressed.

In terms of substantive findings, first, it is demonstrated how parts of infrastructures that – often for good reasons – have been neglected in efforts to reduce climate impacts can be identified with the help of a historical exploration of the site and through close collaboration with local facilities managers. Second, a temporary low-tech intervention is presented that addressed the critical problems related to these “reverse salients”.

The limitations of a case study approach apply to this study. Particular caution has to be exercised in terms of generalisation. Moreover, the intervention would benefit greatly from stricter control and additional iterations of the intervention which have not yet been performed.

In addition to technology-focussed, top-down initiatives, which often struggle with actually reaching their ambitious goals in routine operation, neglected parts of campuses can contribute greatly to energy and emissions reductions. Moreover, it is demonstrated that and how local technical personnel has an important part to play in infrastructural transformations.

Concepts developed in the study of socio-technical system building have not yet been applied in the study and practice of sustainable infrastructural transformation. Their contribution is demonstrated. Moreover, living labs are notoriously difficult to evaluate. In this case study, processes and effects of an innovative living lab intervention are described and analysed. This enables a better understanding of restrictions and possibilities of experimenting in real-life settings.

This paper aims to put the building manager (BM) as the professional responsible for implementing occupant engagement initiatives (OEIs) in the work environment and discusses the challenges they may experience in fulfilling their responsibilities.

This paper is based on a review of nine studies (six academic journals and three conference papers) that discuss the design and implementation of OEIs in office buildings.

The following categories and sub-categories were identified: mediator (facilitative, stakeholder alignment and persuasive) and educator (context indifferent advice, context-dependent advice and expert knowledge). The authors argue that embodiment of these roles should be supported through the delivery mechanism of the OEIs, rather than assume them as given traits in organizational environments.

Proponents of OEIs should expand their focus from supporting engagement of building occupants to fostering engagement of BMs and senior executives.

This study adopts the perspective of the building management profession to expose a gap in the design of energy-related occupant engagement interventions.

This paper aims to apply frame analysis to explore the mental models by which building managers interpret the impact of building occupants on energy use and rationalize their approach to occupant engagement.

Findings from four energy-efficient buildings (two schools and two office buildings) in Norway are presented. The methodology includes individual semi-structured interviews with both operational and strategic facilities managers

Concepts and theoretical perspectives with the potential to shape the building managers’ perceptions include technical knowledge and expertise, management responsibilities, familiarity with occupant routines and understanding of energy-efficient technologies. No significant impact was attributed to the actions of occupants in the areas of comfort, core function and behavior. Significant impact was attributed to their movement and presence. Perceptions of impact were found to influence, yet not determine, the building managers’ choices of practice.

Factors with the potential to affect the adoption of occupant engagement initiatives were highlighted. This study pointed to the role that automation and centralization can play in influencing facilities managers to rescind from their management responsibilities.

To the knowledge of the authors, this is the first study to use framings in thoughts to investigate the process by which facilities managers rationalize occupant engagement, in relation to their perception of occupant impact on energy use.

The article's aim is to present user experiences with passive houses and zero‐energy buildings. The focus is on the interaction between the building and the users, specifically on how user interfaces, knowledge, and commitment influence the use of the building and the level of energy consumption awareness.

The study follows an explorative grounded theory approach. This approach generates insights that will be consolidated in follow‐up studies. Qualitative interviews with users of six buildings were conducted. Site inspections applying walk‐through method and other available information complement the data.

Users in general were satisfied with having a new energy efficient building. Several respondents were more concerned about the environment now than before. However, there were concerns about thermal comfort. Misuse or misunderstandings among users in some cases led to lower indoor comfort. New or dissatisfactory design solutions were also responsible for unsatisfactory indoor environmental quality.Practical implications – Specific topics that should be paid more attention to in the design and research on new energy efficient buildings: level of end‐user control and adaptability of the building; level of complexity of systems; the need for adequate information.

The open approach enabled occupants to influence the parameters of the evaluations. Most evaluations of zero‐energy buildings are not yet publicly accessible.

This paper analyses the daily activities of building operators and how they mediate between end‐users and technological systems in order to make “their” buildings energy efficient.

The empirical data consists of four selected cases of non‐residential buildings of different sizes.

The paper argues that building operators have the possibility of improving energy efficiency with or without extensive user involvement and with or without advanced technological systems.

Starting from the practitioners' point of view a new perspective on the link between facilities management and energy efficiency emerges, which calls into question approaches which focus on either the behavioral or the technical side of a building's energy consumption.

The purpose of this paper is to discuss how architectural solutions may influence residential practice and energy consumption.

The paper is part of a larger study based on qualitative investigations of six energy-efficient housing projects in Norway. Here, the authors examine one of these projects, Løvåshagen in Bergen, the first Norwegian passive house flat building. Based on a combination of 14 interviews with household members and energy consumption data for all flats, the authors show how residential practices influence energy consumption. In the discussion and conclusion, the authors focus on the role of the architecture in these practices.

On the one hand, Løvåshagen reflects a mainstreaming approach to sustainable building, attracting a wide array of different occupants. On the other hand, the specific add-ons that are intended to make the buildings energy efficient require new definitions of comfort and new skills to achieve the promised energy savings. This combination can explain why Løvåshagen, after four years of occupation, has a large variation in actual energy consumption.

In designing new energy-efficient housing, greater attention should be paid to the level of end-user control and adaptability, the level of system complexity, and the need for adequate information. An alternative to the mainstreaming approach would be to actively use architecture to influence residential practices towards reduced energy consumption.

The use of qualitative methods to analyse quantitative energy data is original and provides promising opportunities to understand the significance of residential practices regarding actual energy consumption.

This is an analysis of modern office buildings with high energy efficiency. The purpose of this paper is to focus on how such buildings affects usability for the organizations occupying the buildings.

The analysis combine results from studies of two case projects with a literature review. Case studies include qualitative interviews with key informants, internal post-occupancy evaluations and annual reports from the user organizations. The two buildings are Norwegian pioneers regarding energy efficiency.

The new buildings provide a high degree of usability for the user organizations, including user satisfaction, efficiency and effectiveness. The case projects illustrate the potential in combining improvements for energy efficiency and the usability of buildings. There are synergistic effects in a mutual process of development for the buildings and organizations based upon strategic business goals. Management of the process is crucial in order to succeed.

The study applies the approach of usability to an analysis of energy efficient buildings. Two case projects exemplify potentials and challenges.

Office buildings can be developed to a high degree of energy efficiency by considering the many aspects of usability for the user organizations. Integrating constructing projects into organizational development processes is crucial for the result.

This study contributes to the emerging field, analyzing effects on usability for the organizations occupying energy efficient office buildings. The study also adds to the young field of analyzing the integration of the development of buildings into processes of organizational development by enlightening the potential regarding buildings with high energy ambitions.

This paper aims to identify why warehouses do or do not succeed in putting to use digital technologies for order picking.

Building on structuration theory, the authors investigate the situated use of one such a digital technology, more particularly the head-worn display (HWD). Based on a most-similar comparative case study of two Belgian warehouses pioneering HWDs, the authors focus on whether and how order pickers and their manager interact to modify the properties, functionalities, and the context in which the HWD is used.

In one warehouse, using the HWD was discontinued after implementation. In the other, order pickers and the order pickers' manager succeeded in implementing the HWD into their work. The authors find that the prime explanation for these opposite findings lies in the extent to which order pickers were given room to improve the properties and functionalities of the HWD as well as the conditions that unfold in the HWD's use context. In the latter warehouse, pressing issues were overcome and improvement suggestions were implemented, both regarding the HWD itself as well as regarding the job-related and person-related conditions.

Theoretically, the authors contribute to the situated use of technology stating that (1) giving room to alter the use of digital technologies, and (2) fostering continuous employee participation regarding conditions stemming from the use context are necessary to realize the promising and unexploited potential of digital technology in practice. Empirically, this paper exposes distinct types of interactions that explain whether and how digital technologies, in particular HWDs, are put to use for order picking practices.