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The aim of this paper is to provide a historical overview of tourism development in the Hot Lakes District, New Zealand c. 1900.

The paper comprises primary archival research utilising a number of sources including government records, early newspapers, archived personal recollections, guide‐books and Native Land Court records. Secondary sources include the existing written histories of the region as well as contextual literature regarding tourism, colonisation and indigenous agency.

In a remote, isolated region of the central North Island of New Zealand, missionaries and local Māori started to provide accommodation for visitors during the 1850s. These visitors were staying overnight so they could view the Pink and White Terraces. The European ideology regarding the aesthetics of landscape helped transform the region into a “wonderland” for British sensibilities, and alongside this aesthetic ideology came a commercial/economic ethic that also transformed the region. This commercial ethic was adopted with acumen by local Māori who provided the required services as well as constructing European‐style hotels at Te Wairoa in the 1870s.

The paper provides a historical context for the development of tourism in the region through an exploration of the provision of service‐based products by local Māori. Examining the indigenous response to the demands of tourism has been sparsely examined in New Zealand history or in tourism/hospitality literature.

In this chapter, we plan to describe the effects of war on tourism. Battlefield tourism was discussed within the effects of War on tourism. It is aimed to analyse the wars in world history and the consequences of these wars. War is a modern security problem with long-term severe consequences engraved on society. Wars, on any ground, always impact people's memories and activities (Smith, 1998). Wars leave their mark on society and are among the never forgotten events in history (Aliağaoğlu, 2008). Some of these events end with victory, while others end sadly. Wars affect tourism both positively and negatively. This chapter is essential to identify the contribution of tourism in battlefields, a different type of tourism, to the countries. In the context of battlefield tourism, this chapter will present a framework. It attempts to explain battlefield tourism through case studies. Document review and case study methods will be used. It is assumed that this chapter will bring the battlefields to tourism.

Kaupapa Māori research brings to the centre and normalises Māori academic success in higher education in Aotearoa/New Zealand. Identity as Māori, through Iwi (tribal) affiliations and as tangata whenua (people of the land), are foundational values from a Māori world view. Strong Māori identity is significantly a consistent element in the stories of Māori academic successes. It is part of the ‘cultural capital’ that tauira Māori (students and graduates) take with them into educational institutions, where little active attention is given to it. At issue on a broader level is the resounding ‘silence of the archives’, the lack of information about Māori succeeding in higher education, particularly from a Māori world view. The dominant discourse in Aotearoa/New Zealand positions us into the ‘other’ and as ‘deficit’. In a reversal of this my doctoral research asked how and why do Māori succeed in higher education. Uniquely Māori elements of whenua (land), whānau (family) and connection with marae (meeting ground and complex) are part of the how and the why of Māori academic achievement. This chapter highlights how some Māori began their journeys that result in academic successes and IT qualifications. Their haphazard access to information about IT implicates the poorly developed pathways of entry into IT studies at that time and may explain some of the low uptake of IT qualifications and IT field employment by Māori and other New Zealanders.

Māori are the indigenous population of New Zealand, although even the name ‘Māori’ is not ever used by them to describe all the inhabitants of those shores at the time of colonisation. Rather, reference is made to the iwi (tribe), hapū (sub-tribe or clan) and whānau (family), one is inherently part of, based firmly on whakapapa (genealogy). Colonisation of New Zealand began in the late 1700s and proceeded in a similar manner to other colonised places around the world, resulting in the sublimation of indigenous peoples and their culture. Māori had societal structures, culture and tikanga (customs) determined by whakapapa. Māori had and continue to have their own way of looking at the world. The legitimation of a Māori world view within a large organisation relies on a vision, a strategy and an overwhelming enthusiasm among key influencers to drive it. Numerous Māori leaders and scholars through the ages have held the same vision for Māori, that is, to be an equal partner in Aotearoa/New Zealand. The Office of Māori Development at the University of Otago supports this vision – to embed aspects of Te Ao Māori within the fabric of the institution. The University’s Māori Strategic Framework (MSF) grew out of two significant documents: a Treaty of Waitangi Audit conducted by Dr Ranginui Walker (University of Otago, 1998) and a Treaty of Waitangi Stocktake undertaken by Janine Kapa (University of Otago, 2005). The Stocktake findings were subsequently tested with a number of key stakeholders from within the University, as well as local mana whenua ¹ and other interest groups. This consultation formed the foundation of the University’s MSF. This chapter begins by outlining the historical context in which the relationship between the University and Māori progressed, leading ultimately to its partnership with Ngāi Tahu. ² A contemporary response to realising indigenous imperatives is then examined, by looking at the formation of the MSF, the importance of the consultative process undertaken with key stakeholders, and further, the role it has played in transforming the University of Otago.

The purpose of this paper is to highlight the potential of film‐induced tourism to provide sustained economic contribution to destinations.

The paper takes the form of a literature review and identifies the economic contribution made by film‐induced tourism.

It is observed that film‐induced tourism only provides a sustained economic contribution to destinations in exceptional circumstances.

Destinations need to incorporate film as a functional component of their management. Managers need to focus on the subtle roles film plays in destination awareness, motivation, and image and expectation formation. This focus is best deployed in connecting film audiences with the destination, and tourist experiences available.

The paper questions the emphasis placed on film as a tourism‐inducing agent and at same time, illustrates that film has a subtle influence and this requires further emphasis by destination managers.

The purpose of this paper is to advance the conceptualisation of dark tourism by evaluating both the supply‐side drivers for dark tourism development and the demand‐side motivations for visiting two dark heritage sites in Cyprus.

An exploratory research approach was adopted whereby 12 semi‐structured interviews were conducted with supply‐side stakeholders and two focus groups were conducted with local and foreign visitors.

Production and consumption of dark tourism is continuous and interrelated as demand appears to be supply‐driven and attraction‐based. Tourist interpretations of dark tourism are influenced by tourists' personal factors, the passage of “time” and the way the dark site is projected by the supply‐side. A refined marketing segmentation strategy is proposed taking into consideration the purpose of visit, the relevance of the dark heritage site to the tourist and the depth of the dark element.

The study's focus is narrow but the findings provide theoretical and practical insights into the conceptualisation dark tourism by considering supply and demand aspects and the related influencing factors. In doing so understanding of the phenomenon is enhanced.

Dark tourism is a topic of increasing interest, but it is poorly understood when considering its significance for mainstream and commercial tourism. The purpose of this paper is to investigate the significance of dark tourism in the top ten most visited European tourist cities and propose a dark tourism index for Europe’s tourism cities.

Data were collected from the websites of the cities’ Destination Management Organisations (DMOs) using a content analysis methodology, based on keywords related to dark tourism taken from the research literature in this area. Descriptive statistics were produced and the variance between the frequencies of keywords related to each city was analysed for statistical significance. These results were then used to construct a darkness ranking of the cities.

There are significant differences in the extent to which dark tourism products and services are promoted by the DMOs of Europe’s top ten most visited European cities. The ranking of cities by darkness does not correspond to the ranking by visitor numbers, and further qualitative analysis suggests that, that the ranking is also independent of the actual presence of dark sites within the destination. This implies that European city DMOs are engaging with the emerging dark tourism market with to varying degrees.

The purposive sample of ten cities can be extended in future research to increase the validity of the findings of this paper. A further limitation is the selection of keywords for content analysis, which have been developed following the literature review contained below. Future research could develop an extended list of keywords using a systematic review process.

This paper shows that it is possible to create a ranking of tourist cities in terms of their darkness, and that this methodology could be extended to a much larger sample size. This links dark tourism research to the urban tourism literature and also offers possibilities for creating a global ranking that could be used by destinations to judge their success in engaging with the dark tourism market, as well as by tour operators seeking to develop products for the same market.

This paper will offer DMO’s and others the opportunity to hone their tourism products more effectively in a way which offers a better understanding of tourism, and therefore provides for better management of its issues.

Dark tourism is a growing niche area of study, and this paper seeks to provide a framework to better understand supply-side aspects of it.

The purpose of this paper is to examine and understand the experiences of travelers to Gallipoli, by analyzing their online comments and reviews.

The data were garnered from the well-known online user blog TripAdvisor. Data, concerning visiting the Gallipoli Peninsula, were retrieved from (n=330) travelers’ reviews and comments, and were examined using content analysis to elicit and identify their experiences.

Overall, the travelers’ reviews and comments mostly conveyed emotional and nostalgic experiences. Further, the travelers’ nostalgic experiences of Gallipoli emerged as historical nostalgia deriving from the personal attachment of travelers to the site.

The data have shown that the experiences of travelers to Gallipoli can mostly be identified as emotional, which are generally consistent with the current literature. This paper utilized traveler reviews and comments on TripAdvisor, left by tourists who had previously visited Gallipoli, and this represents the limitation of the present study. Thus, to better understand the experiences of travelers visiting Gallipoli, with regard to their psychological aspect, future research should be conducted with travelers either through face-to-face interviews or via a survey.

Despite its significance for dark tourists, limited research has been carried out that deals with the experiences of travelers visiting the Gallipoli battlefield. As such, this is the first research project designed to highlight the experience of dark tourism, under the concept of nostalgic tourism, by providing valuable data and a deeper understanding of the field.

The purpose of the study is to investigate the process of economic development within a Maori context in order to identify successful processes for economic development that can be utilised by Maori for future economic progress. This study seeks insights into how to set up an appropriate framework to achieve suitable outcomes for these peoples, taking into account their world view.

The research study followed the tiaki or “mentor” model, where authoritative Maori individuals facilitate the research process. To ensure that the individuals interviewed were appropriate spokespeople, and that a variety of views on the topic of Maori economic development was solicited, judgment sampling was utilised to identify a list of potential interviewees.

Maori economic development requires that appropriate structures be put in place and that these structures must involve identifying the Maori community and meeting community aspirations. Achieving sovereignty and economic independence are goals of Maori economic development. Maori also seek acknowledgment of their authority in managing natural resources within the boundaries of historical tribal land. For Maori, it is important to view economic development as a vehicle for achieving social outcomes and reducing disparities.

This study uncovers underlying issues that need to be addressed when developing social‐ and economic‐development structures for an indigenous group.