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Organisational learning drives tourism organisations towards more sustainable tourism. Digital transformation also provides opportunities for sustainable tourism development. This study aims to combine these perspectives and explore how digital transformation enables organisational learning to contribute to sustainable tourism, following organisational learning theory (OLT).

Based on a critical realist paradigm, this study focuses on developing an in-depth understanding of organisational learning in tourism organisations. Thirty qualitative interviews with tourism organisations participating in an executive development programme (EDP) show how tourism organisations create, retain and transfer knowledge.

This study demonstrates that the EDP initiates knowledge creation through content transmission and exchange, triggers knowledge retention through utilisation of digital technologies and reinforces digitalisation through data value creation. Furthermore, this study enables knowledge transformation as implementation, which contributes to the three pillars of sustainable tourism and facilitates the development of networks encouraging sustainable tourism.

This study identifies approaches that enable economic, social and environmentally sustainable tourism development by facilitating collaborations via digital transformation, digital technologies that guide guest streams, online mobility offers and online environmental awareness campaigns that reduce environmental impacts. Thus, this study strengthens OLT and has implications for organisational learning and tourism policymakers.

A work system may be said to exhibit social sustainability if it utilizes its human, social, economic, and ecological resources with responsibility. This entails using these resources in a non-exploitive way, regenerating them, and paying due attention to the needs and ambitions of its stakeholders in the short- and long-term. For most presently existing organizations attaining and maintaining sustainability requires a midcourse correction, a transformation process. This chapter reviews the main concepts regarding sustainability and previous research of organizational development in this context. It presents a four-phase model for this transformation process and illustrates the model's application in four different contexts. The results are discussed and directions for further research are presented.

The purpose of this study is to analyze the role of organizational learning and strategic human resource management (HRM) in sustainable competitive advantage.

To carry out the present study, the survey method has been used. The empirical research was done on a random sample of 300 line or human resource (HR) managers from nine Indian and foreign global organizations, chosen purposefully from New Delhi (the national capital region of India). Percentages, means, cross tabulation, Pearson's correlation, one‐way analysis of variance, inter‐item analysis and Cronbach alpha were used for data analysis using SPSS package 10.

The study reveals that there is a positive relationship between organizational learning, strategic HRM and sustainable competitive advantage.

Large samples from different Indian companies, especially middle‐ and small‐scale industries, and longitudinal studies with qualitative and quantitative research design can strengthen the current study.

The study recommends that work‐based learning strategies and HR interventions involving people can help in developing strategic capabilities for sustainable competitive advantage.

No empirical work has been carried out to study organizational learning, strategic HRM and sustainable competitive advantage in an Indian context. The present study was thus undertaken to study their relationship for sustainable competitive advantage. The study is going to be of immense importance not only for the management field, but also for the corporate world to know what is happening in India in the HRM and organizational learning field and to chalk out their strategic policies and HRM with this perspective.

The purpose of this paper is to explore how enterprises are to arrange its learning processes in order to optimise the integration and creation of sustainable organisational learning. The paper describes a lite learning evaluation technology that makes processual real-time evaluation of implementation of new knowledge and competences in practice context.

The research is based on a case study that is designed and planned as a mixed method inquiry. The empirical case study is based on data from a large Danish enterprise from the telecommunication industry conducting a leadership and sales training programme. Case study analysis uses data drawn from the implemented pulse survey followed up with qualitative interviews with the course participants.

The authors show results on two levels. On the individual level, processual real-time lite learning evaluation tools create transparency and adaptability. On the organisational level, tool shapes the organisational capacity to improve routines and practices for how to work with organisational learning and learning data in general. Instead of treating learning and development as something that happens “automatically”, organisations now have a tool for informed decisions aimed at creating sustainable organisational learning processes and results.

The paper prompts insights that call for enterprises to enhance focus and dialogue on how to work in new and smart ways with learning at a multi-stakeholder level in organisations. The design and deployment of a real-time lite evaluation tool in organisations are key to bolster learning and competence development, so that organisations and societies can become more responsive in responding to the challenges posed by today’s knowledge economy.

The purpose of this paper is to provide an explanation for the global influences and dynamics that have led major mining companies to adopt corporate social responsibility (CSR) policies, and frame them in terms of sustainable development. Bad reputations stemming from environmental disasters and social disharmony led mining multinationals to adopt CSR policies and improve their practices. Rationalist expectations about what is driving firm responses to external pressures are a necessary, but insufficient, explanation of how and why mining companies have sought to improve their reputations. Three elements are necessary to explain firm responses, including strategic adaptation to external pressures, learning processes associated with CSR, and internalization of sustainable development norms, understood as standards of appropriate behavior.

The paper presents a multidisciplinary theoretical framework for explaining the adoption of CSR policies and practices on the part of mining companies, and applies that framework to case studies of two major mining companies with global operations.

An account of learning processes and norms socialization as they relate to CSR provide a more comprehensive explanation of how and why mining companies adopt CSR policies. Incorporation of these elements provides a better explanation of why mining companies began to frame their CSR policies in terms of the global norm of sustainable development.

The paper contributes to the theoretical understanding of how and why firms adapt to changing societal expectations about appropriate corporate behavior by integrating two sets of literatures; constructivism from international relations theory, and learning from organization theory.

The purpose of this study is to investigate the relationship between organizational learning (OL) and business sustainability (BS) and to carry out its empirical examination.

Extensive literature research was carried out. Then, an empirical study was conducted in 694 Polish and Danish companies. Two phenomena related to OL were adopted: OL processes and organizational learning capability (OLC). BS was examined through the concept of sustainable performance (SP). Research models were tested using structural equation modeling.

The empirical studies have shown a positive, statistically significant relationship between OL and BS. The research supports the view that the intensification of the OL processes is substantial for BS, whereas the OLC concept is less relevant to the development of BS. The effect of OL on total SP was stronger than on any SP dimension. OL supports the synergies of the results obtained by the organization for the benefit of BS.

The model verification is based on the samples from two countries, and, therefore, the hypothesis requires further verification in different business contexts. In addition, there are different factors influencing BS, which have not been included in the research and should be analyzed in the future.

An in-depth, critical literature analysis shows that the theoretical foundation of the role of OL in shaping BS is fragmented and poorly empirically verified. The value of this paper is the presentation of large-scale empirical studies comparing the relationship between BS and two phenomena: OLC and the OL processes. The results obtained in the course of the research open up new research directions with respect to both the relationship between OL and BS as well as between OL and organizational performance.

This chapter presents an organizational learning approach to understanding the objectives and challenges of an National Health Service (NHS) Sustainable Development agenda, which involves the integration of social, ecological and economic concerns into organizational functioning, for example the construction and management of buildings, design and delivery of services, and employment of staff.

The approach is used to frame an empirical analysis of 11 Projects conducted by NHS organizations aiming to advance this agenda during a particularly active phase in the mid to late 2000s. The approach helps identify the assumptions of organizational purpose, strategy and practice inherent in proposals for Sustainable Development and expose the challenges these are likely to pose. This framing helps articulate a vision and identify the actor groups, and their guiding assumptions, which need to be engaged if progress is to be made.

The vision of Sustainable Development being promoted was predominantly one of an NHS contributing to the economic and social determinants of health through its procurement, service development and employment activities. Contributions to environmental determinants only took place where financial gains to the NHS organizations themselves made activities, such as investment in renewable energy, viable in the short-term. Within most Projects strategic tools able to predict and measure benefits had to be developed on-the-job and most received help from external agencies to do this work.

Rather than expecting individual NHS organizations to progress this agenda alone, others involved in the shaping of collective assumptions of the NHS' purpose and strategies for growth must be engaged in what can be viewed as a social process of learning.

This study explores the relations among corporate sustainability strategies, the intense use of sustainability control systems (SCSs) to implement these strategies and the emergence of organizational capabilities for sustainability.

Using survey data from a sample of 157 European firms across different industries, the authors explore differences between reactive and proactive sustainability strategies in their impact on the intense use of SCSs. The authors analyze the joint impact of a proactive sustainability strategy and an intense use of SCSs on the emergence of the organizational capabilities of sustainable market orientation, sustainable organizational learning and sustainable innovation. Furthermore, we explore the relevance of single levers of control for these capabilities.

The results show that a proactive sustainability strategy is associated with an intense use of SCSs and with the development of the three organizational capabilities. The authors provide evidence that the intensity of use of SCSs mediates the association between proactive sustainability strategy and the emergence of the three organizational capabilities. An interactive use of controls is constantly more important than a diagnostic use of controls in the emergence of the three capabilities.

The findings provide novel empirical evidence on the mechanisms through which corporate sustainability strategy is implemented in European organizations. The results contribute to an improved understanding of the organizational determinants underlying the development of organizational capabilities for sustainability.

Theories of organizational learning and sustainability must be able to respond to contemporary social issues and accommodate, in some way, the multiplicity of perspectives that are present in society on these topics. One way of developing multi‐perspectival capacities in the scientific understandings is through the building of metatheory. Nowhere is this task more urgently needed than in the study of organisational sustainability. To be sustainable, organisations must not only meet economic, environmental, social and governance requirements but also learn to embody them in their practices and values even during times of turbulence and extraordinary upheaval. The purpose of this paper is to propose a metatheoretical approach to organizational sustainability that can accommodate this plurality.

Three important metatheoretical lenses – the developmental, internal‐external and learning lenses – are presented which have particular relevance to turbulent organizational environments and the transformational imperatives that arise from them. These lenses are then used individually and in combination to discuss several paradoxes related to learning and sustainability issues.

The growth, learning and sustainability paradoxes present a number of challenges to organisational learning capacities that can be usefully discussed within a metatheoretical context. The set of metatheoretical lenses identified here provide some new avenues for achieving authentic sustainability.

There are two important implications of metatheoretical discussion. The first is the opening up of new directions for middle‐range theory. The second is the capacity of metatheory to critically examine extant theories and research paradigms. Several issues are raised in this paper concerning the evaluation of current theories of organisational learning and sustainability.

The metatheoretical approach to learning and sustainability proposed here resolves some fundamental paradoxes facing organisations and it opens up new ways of conceptualising the radical transformations required to meet the sustainability challenges that are being faced in the twenty‐first century.

The purpose of this paper is to analyze how changes toward sustainable consumption of electric energy [1] are learned in the workplace, the paper uses a practice-based approach to organizational learning. This paper focuses on the workplace as a rich environment where social learning is not limited to individuals but is also rooted in the community of practitioners at an organizational level.

This paper used participative action research through interviews, two focus groups and observations. Departing from the interventions, this paper identified the elements of the practice of energy consumption. This paper further altered elements to intentionally promote the reconfiguration of such practice toward sustainable patterns among the working group.

The results show that the goal of promoting sustainability through changes in the individual and collective actions and understandings may be achieved through sharing knowledge and keeping knowledge alive within the practices of a community; embedding knowledge in material practices and innovating as an ongoing process. During the research, this paper observed that employees became more aware of sustainable consumption and such self-consciousness prompted behavioral changes in the workplace. Likewise, the new material arrangements adopted in the work environment nudged sustainable energy consumption, which required lower levels of awareness.

This paper contributes to sustainability studies by providing more information on how the learning of sustainable energy consumption happens in the level of social practices. It also contributes to workplace studies by showing that changes in materials, meanings and competences interwove with new dynamics to reshape the practice, foreshadowing more lasting changes toward sustainability.