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Outlines the principles of total quality management (TQM) and theorizes whether they apply in supply chain management (SCM). Associates SCM with materials management, but observes that SCM, in assocation with other initiatives such as enterprise resource planning and electronic commerce, has been driving towards fully integrated supply chain management across organizational value chains, with cross‐boundary focus on transaction cost reduction. Sees the TQM challenge as getting culturally diverse workforces to collaborate in related continuous improvement. Believes appropriate performance measurements and metrics might assist this, but states firms need to adopt a balanced approach to goals, quality and management methods to maximize relationship capital. Asserts research is needed here, as in the SCM dimensions (partnership, information technology, operational flexibility, performance measurement, management commitment, and demand characterization) in relation to TQM application, and in other TQM/SCM areas (management role, influence of organizational structure, education and training, and cultural and behavioural issues).

The concept of taxonomy is applied to inventory management in a supply‐chain using the example of the US textile industry. Through classification and standardisation of issues related to inventory management problems, it is shown how inventory models and techniques can be generalised across diverse application environments represented by autonomous business entities that form the supply‐chain. Three generic models that implement inventory decision rules to address constant (or level), time varying (or chase), and mixed demand patterns associated with stock keeping unit (SKU) categories are proposed. Applications of these inventory models to a textile supply‐chain are discussed.

Trust is a binding force in most buyer‐supplier transactions. It is critical when uncertainty and asymmetric product information are present in the transaction of a supply chain. One of the important characteristics in developing trust among trading partners of an e‐enabled supply chain is stage‐wise trust development among partners. In the present work, alternatives for trust development among buyer and supplier have been identified. In order to evaluate the alternatives to evolve trust in an e‐enabled supply chain, a framework involving analytic networked process is proposed. It helps in synthesizing various characteristics of trust in the e‐enabled supply chain. For the illustrative example, the result indicates superiority of a community responsibility system for building on‐line trust along the e‐enabled supply chain.

It has been an increasing trend for companies to migrate their businesses onto or publicize themselves on the Internet. Business process reengineering (BPR) is applied to migrate the business processes of the supply chain onto the Web. Such migration may cause some of the processes merged together, minimized or transformed into other processes within a supply chain. Therefore, careful planning for such migration with technical requirements is necessary. This paper starts with the review of related research on BPR, migration of supply chain onto the Internet, and the impact analysis of the migration. A thorough overview of how BPR can change each process of the supply chain onto the Internet is discussed. The main contribution of this paper is a framework of the electronic commerce (EC) impact on the supply chain and the measurement of impact. An industrial example is used to illustrate the evaluation as a result of EC deployment.

Supply chain practitioners have made great strides in forming collaborative partnerships, yet the end consumer is often left out of these plans. Being an important member of the supply chain, we propose that supply chains need to get closer to the end consumer ‐ forming collaborative relationships that center around demand planning. Developing subscription relationships with end consumers will lead to increased planning time, which will result in dramatic cost reductions and superior consumer value and satisfaction through lower costs, increased convenience, and improved availability of supply. Being a new and unique strategy, not all consumers will adopt subscription supply chains. However, we argue that some consumer segments will receive tremendous value and satisfaction purchasing certain types of products and services through subscriptions. Tremendous opportunities await those supply chains who target the right consumers, marketing the right products and services through a subscription supply chain.

Due to the globalization of trade, hundreds of millions containers pass every year through world ports. Such a situation is extremely challenging in terms of securing freight transport operations. However, costs and lead-times are still very important components of supply chains' performance models. Therefore, the drive for enhanced safety and security cannot be made at the expense of these other two factors of competitiveness, and the processes implemented by the global supply chain links, including the maritime port one, should tend to a joint optimization of trade facilitation and operational safety / security.

The research on which this paper feeds back falls within the frame of this mixed performance requirement. More specifically, the paper presents a decision-support system dedicated to managing the risks associated with land and maritime container transportation; this system is based on the modeling of the knowledge of a group of experts, and covers the three phases of risk identification, assessment and avoidance / mitigation.

The purpose of this paper is to analyze the effect of collaboration, capability and information sharing (IS) on logistic performance, the effect of collaboration and IS on capabilities, the effect of collaboration on logistic performance through capabilities, the influence of IS on logistic performance through capabilities and the effect of logistics capabilities on logistics performance.

This study uses a quantitative approach and is included in explanatory research. This research uses cross section research design. The research populations are all companies incorporated in GAFEKSI (Joint Forwarder and Expedition Indonesia) of East Java. Sampling in this research is by using a purposive sample. The sample of this study amounted to 47 forwarder and expedition companies. Data analysis method used is partial least square.

Collaboration has a positive impact on capabilities (CAP); capability (LOC) positive impact on logistic performance; collaboration does not directly affect the logistics performance; and construct capabilities (LOC) is the mediation of IS in building business logistics performance. Increasing the intensity of IS has no direct contribution to increased flexibility, and collaboration is driven by partnership and network, whereas CT (trust) can be ignored, as it is not proven to make a dominant contribution to collaboration.

The novelty of this research is found in the strategic role of capabilities as the dominant latent variable in building business performance of logistic companies. This study finds dual mediation, where both mediations are expressed as full mediation, because the direct effect of mediator latent variables is significant (Little et al., 2010; Hair et al., 1995).

The purpose of this paper is to recognize and model the enablers of supply chain quality risk management (SCQRM) through an empirical study in the Indian automotive companies.

A systematic literature review was conducted to extract the key enablers of quality management (QM) and risk management in the context of manufacturing supply chains. A grey-based DEMATEL method was employed to identify and model the key enablers of SCQRM.

The results of empirical study showed that the effectiveness of QM and risk management systems for automotive supply chain is driven by a set of common enablers that could be employed for developing dedicated SCQRM systems. The common causal factors in the model such as the involvement of top leaders, inter-firm communication and strategic-level alignment between supply chain members on both these issues clearly state that there is a need for a broader policy at an early stage.

It is crucial for the automotive companies to develop and implement structured systems for SCQRM keeping in view the impact of any unaddressed quality risk on missed production targets, vehicle recalls and safety hazards.

This study ascertains the key enablers of SCQRM with emblematic focus on automotive industry and identifies if there are commonalities in these enablers.

The purpose of this paper is to show how the quality practices such as leadership and strategic quality planning, supplier relationship management, customer focus, quality data and reporting, process management and human resource management are as relevant to supply chains as they are to an individual firm.

Based on the review of relevant literature, propositions have been framed to stimulate future research. In order to evaluate the quality management (QM) practices in Pakistani supply chains, three cases have been presented. These cases provide information about QM practices of the case companies with respect to the supply chains they represent. Based on the case comparisons, common themes regarding the state of QM in Pakistani supply chains have been identified.

The current study shows that the state of QM in the supply chain context is at a primitive level in Pakistan. Most organizations have instituted quality departments and devised quality policy and planning inspired by ISO 9000 standards. However, quality culture that promotes bottom‐up improvement throughout the organization is nonexistent. Compared with the proposed framework of total supply chain quality management (TSCQM), Pakistani organizations have a long way to go before any significant integration can be achieved in the quality functions at the supply chain level.

Building upon the current literature in the field of supply chain and QM, the current study proposes a new, more comprehensive framework TSCQM.

The study aims at finding out major barriers for synergistic adoption of TQM-SCM in the medium- and large-scale manufacturing organizations in India. All these barriers create hurdles for the organizations as well as supply chain partners in improving their business performance. The study is a blend of theoretical and practical frameworks, which will focus on key barriers leading to interrupt the successful synergistic implementation of TQM-SCM in manufacturing organization.

Firstly, survey of 116 Indian organizations has been carried out to identify barriers that hinder successful implementation of TQM-SCM. Afterward, VIKOR approach was proposed to rank the major barriers of TQM-SCM implementation in Indian manufacturing organizations.

Identification of barriers to synergistic implementation of TQM-SCM in the manufacturing industry of India, ranking of these barriers in terms of their severity.

The adoption of TQM-SCM on synergistic basis is still in its early stages in India. To the authors’ knowledge, this is the first study that is designed to prioritize barriers responsible for hindering successful synergistic implementation of (TQM-SCM) in Indian manufacturing industry. Further, the results of the study will be helpful for managers in order to prepare action plans to overcome the hurdles to TQM-SCM implementation.