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Identification of barriers to synergistic implementation of TQM-SCM

Mandeep Kaur (Department of Mechanical Engineering, Giani Zail Singh Punjab Technical University Campus Bathinda, Bathinda, India)
Kanwarpreet Singh (Departement of Mechanical Engineering, Punjabi University, Patiala, India)
Doordarshi Singh (Department of Mechanical Engineering, Baba Banda Singh Bahadur Engineering College, Fatehgarh Sahib, India)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 15 May 2020

Issue publication date: 21 January 2021

489

Abstract

Purpose

The study aims at finding out major barriers for synergistic adoption of TQM-SCM in the medium- and large-scale manufacturing organizations in India. All these barriers create hurdles for the organizations as well as supply chain partners in improving their business performance. The study is a blend of theoretical and practical frameworks, which will focus on key barriers leading to interrupt the successful synergistic implementation of TQM-SCM in manufacturing organization.

Design/methodology/approach

Firstly, survey of 116 Indian organizations has been carried out to identify barriers that hinder successful implementation of TQM-SCM. Afterward, VIKOR approach was proposed to rank the major barriers of TQM-SCM implementation in Indian manufacturing organizations.

Findings

Identification of barriers to synergistic implementation of TQM-SCM in the manufacturing industry of India, ranking of these barriers in terms of their severity.

Originality/value

The adoption of TQM-SCM on synergistic basis is still in its early stages in India. To the authors’ knowledge, this is the first study that is designed to prioritize barriers responsible for hindering successful synergistic implementation of (TQM-SCM) in Indian manufacturing industry. Further, the results of the study will be helpful for managers in order to prepare action plans to overcome the hurdles to TQM-SCM implementation.

Keywords

Citation

Kaur, M., Singh, K. and Singh, D. (2021), "Identification of barriers to synergistic implementation of TQM-SCM", International Journal of Quality & Reliability Management, Vol. 38 No. 1, pp. 363-388. https://doi.org/10.1108/IJQRM-05-2019-0141

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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