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This paper presents the findings of an evaluation of a street crime warden scheme in a city in the north west of England. It specifically focuses on the aims of the warden scheme and provides a detailed overview of the role of the wardens. The scheme is examined with regard to the threat from police community support officers (PCSOs), public perceptions and the overall financial sustainability of the scheme.

This article presents an overview and assessment of recent reforms that have contributed to a pluralisation and fragmentation of policing in England and Wales. It considers the emergence of new forms of visible policing both within and beyond the public police. These include the growth of private security guards and patrols, local auxiliaries such as neighbourhood wardens and the introduction of second tier police personnel in the shape of the new police community support officers. To varying degrees plural forms of policing seek to offer public reassurance through visible patrols. The article goes on to explore the complex nature of relations between the “extended police family” and the different modes of governance they suggest. It concludes with a consideration of the future shape of reassurance policing.

This paper aims to suggest that a police organization should prefer change management approaches and methods that would not only lead the organization towards an effective position in preventing crime and fighting terrorism but also enable it to be in harmony with the organizational environment that answers both the expectations of the organization's employees and of the public.

This is a discussion paper.

The goal will be achieved through developing a new approach, namely the “Tailoring model”, setting out from the similarities between the change manager and a tailor, who designs and prepares a garment taking into consideration both the physical characteristics and personal preferences of the client with the environmental conditions where the suit will be worn.

The paper not only adds significant perspectives for police organization managers in conducting reform initiatives to adapt community policing successfully but also contributes to the literature by developing a model for adapting change management approaches on a specific field of police organizations.

The Police Reform Bill presently before Parliament will have consequences for community safety practice. The influence of the Home Secretary may give priority to the Government agenda rather than local issues. However, the ability to appoint street wardens may be beneficial to promoting community safety.

Newly created spaces are subject to surveillance and control due to the fact that ensuring that urban spaces are viewed as safe is one of the key priorities for regeneration agencies (Raco, 2003). One such space is the Millennium Quarter in Manchester, which comprises a number of public and private spaces, all of which are policed. This paper draws on data from interviews with various patrollers including a police officer, a private security guard and street wardens. All of these individuals expressed the view that the presence of youths was problematic. An important question here is: why are youths seen as problematic or threatening in such spaces? This question will be answered using the Millennium Quarter and its dominant users (teenagers) as an example.

The purpose of this paper is to examine the role of the Police Community Support Officer (PCSO) in the UK. The development of the role is charted from its inception under the Police Reform Act 2002. The present lived experiences of PCSOs, their colleagues and middle to senior managers have been used to assess the likely future direction of the role and responsibilities of these “public auxiliaries”.

Structured interviews and focus groups were conducted with 39 serving officers from three police forces. The corpus of data was analysed for ideal types identified in previous academic work, varying models or complete alternatives.

It was found that the PCSO role can be viewed as a continuum from what is termed in this piece, a “Junior Enforcer” role with a remit to assist constables to a “Bridge Builder” or uniformed community development worker at the other extreme. The study found that there is a marked drift towards the role of “Junior Enforcer” but that paradoxically this can assist, rather than be an alternative to “Bridge Builder” activities.

A strengthened enforcement role can assist with resolving community issues. The challenge going forward will be to maintain a balance between the extremes of the role. Too few or too less enforcement powers will undermine effectiveness, whereas a concentration on enforcement will ultimately damage the ability of the PCSO to engage with hard‐to‐reach communities.

Very little if any independent fieldwork is being done with UK “quasi‐police”, the most recent major studies having taken place soon after their inception in 2002. Exploration of the experiences of serving officers best illustrates the practical issues legislation, policy and procedure generate.

The principles of the New Public Management have had a significant impact upon the police service in the last decade. The discipline of meeting centrally directed objectives has tended to shift attention away from the issues and concerns that structure perceptions of the fear of crime and community safety. The Police Bill presently before Parliament seeks to redress this by the use of community support officers. The consequences of this innovation are discussed in this paper.

The aim of this paper is to examine the significance and the implications of efforts to institute workforce modernization within the police service in England and Wales.

The approach taken uses an analysis of the modernization proposals advanced by Her Majesty's Inspectorate of Constabulary as its starting point.

The development of workforce modernization in the police service would appear to have eroded the hitherto “reform‐resistant” nature of policing, however political factors continue to impede reform.

Although more evidence concerning the scale and the outcomes of the reform process would be desirable, the main implication of this paper is that workforce modernization in the police is viable, but constrained by political factors.

Empirically, the paper focuses on developments in a sector – the police service – that has been neglected by the existing literature on workforce modernization; theoretically, it demonstrates the important influence often exercised by political contingencies over public sector workforce reform.

This paper considers how increasing privatisation of policing in the UK impacts on citizens in a residential community. It reports on an evaluation of the activities of a private security company and the perceptions of the local community of the impact and effectiveness of the scheme. It considers how the presence of the private guards influences community safety and individuals' reported fear of crime. It also explores the extent to which the private company's style of policing is to target particular individuals, thereby jeopardising individual rights and civil liberties. Finally, the paper discusses the extent to which the presence of the guards reinforces social exclusion at the community level.