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Article
Publication date: 21 September 2023

Jacquelyn Keaton, Kristen Jennings Black, Jonathan Houdmont, Emma Beck, David Roddy, Johnathon Chambers and Sabrina Moon

Community-police relations have gained increasing public attention during the past decade. The purpose of the present study was to better understand the relationship between…

Abstract

Purpose

Community-police relations have gained increasing public attention during the past decade. The purpose of the present study was to better understand the relationship between perceived community support and police officer burnout and engagement.

Design/methodology/approach

Data were gathered via online survey from 117 officers from a city police department in the Southeastern United States.

Findings

Community support was negatively correlated with burnout and positively correlated with engagement. Moreover, multiple regression analyses showed that community support explained significant incremental variance in most dimensions of burnout and engagement, above and beyond demographic factors and community stressors. Qualitative results showed that police officers had mixed perceptions of how they were viewed by the general public, with more negative than positive responses. However, officers felt more positively perceived in their own communities, but concerns were raised that national events affected the perceptions of officers even in positive relationships with their communities. Finally, officers felt that public perceptions impacted their job satisfaction, job performance and personal lives.

Practical implications

The results have practical implications for how to encourage positive interactions between officers and their community, with recommendations for both law enforcement leaders and civilians.

Originality/value

This study is one of the few that highlights the officers' perspective on how public perceptions affect their work. This is important in understanding how to maximize quality community interactions while minimizing conditions that would increase burnout.

Details

Policing: An International Journal, vol. 46 no. 5/6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 October 2006

Byongook Moon

The study aims to examine the effect of organizational socialization into police culture on officers' attitudes toward community policing in South Korea.

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Abstract

Purpose

The study aims to examine the effect of organizational socialization into police culture on officers' attitudes toward community policing in South Korea.

Design/methodology/approach

The study sampled 694 Korean police officers. Policy implication and direction for future research is discussed.

Findings

The results indicate a positive relationship between the degree of organizational socialization and police officers' attitudes toward community policing, contrary to hypothesized directions. Police officers who report higher levels of socialization into police culture are more likely to support the philosophy of community policing and line officers' autonomy/participation, and to perceive a positive relationship with citizens. The findings may indicate that police culture in Korea is fundamentally different from those of other countries, even though the Korean police share some common characteristics of police culture (i.e. machismo, isolation, or conflict with citizens) with its counterparts.

Originality/value

The study provides useful information on the effect of organizational socialization into police culture on officers' attitudes toward community policing.

Details

Policing: An International Journal of Police Strategies & Management, vol. 29 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 27 September 2019

Jacinta M. Gau and Nicholas D. Paul

The purpose of this paper is to examine police officers’ attitudes toward community policing and order maintenance, as well as the facets of the work environment that impact those…

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Abstract

Purpose

The purpose of this paper is to examine police officers’ attitudes toward community policing and order maintenance, as well as the facets of the work environment that impact those attitudes.

Design/methodology/approach

Survey data come from a sample of officers in a mid-sized police department. Ordinary least squares regression modeling is used to examine community-policing, order-maintenance and law-enforcement role orientations.

Findings

Officers endorse community partnerships, but are less enthusiastic about order maintenance. They also display mid-level support for traditional law enforcement. Work–environment variables have inconsistent impacts across the three role orientations.

Research limitations/implications

This was a survey of attitudes in one department. Future research should examine officers’ involvement in community-policing and order-maintenance activities and any impediments to such activities.

Practical implications

The findings have implications for police leaders seeking to implement community policing and ensure street-level officers are carrying out partnership and order-maintenance activities. In particular, top management must foster a positive work environment and personally model commitment to policing innovations.

Originality/value

This paper adds to the currently sparse body of literature on officer attitudes toward community policing and order maintenance, and incorporates traditional law-enforcement attitudes as a point of contrast. This paper advances the scholarly understanding of police officers’ role orientations.

Details

Policing: An International Journal, vol. 42 no. 5
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 15 February 2022

Carina O’Reilly, Winifred Agnew-Pauley and Sam Lundrigan

Neighbourhood policing is central to supporting public confidence in England and Wales. However, the delivery of neighbourhood policing models is increasingly fragmented and under…

Abstract

Purpose

Neighbourhood policing is central to supporting public confidence in England and Wales. However, the delivery of neighbourhood policing models is increasingly fragmented and under pressure from austerity measures and from changes to demand and priorities. This research aims to understand the current state of neighbourhood policing in the county of “Rackhamshire” and its ability to support public confidence.

Design/methodology/approach

The authors conducted six focus groups, three with officers who were part of Community Policing Teams (CPTs) and three with members of the community who were actively engaged with community policing and local concerns. These were supplemented by two interviews with senior officers (35 participants in total).

Findings

Austerity-driven changes to policing in Rackhamshire have damaged the capacities of CPTs and residents have begun to lose confidence in the ability of the police to respond to their fears. The authors argue that reforms intended to make policing more efficient and effective appear to have the opposite effect on community policing, by preventing it from working in a way that can support public confidence and that this could have longer-term consequences.

Originality/value

The effects of austerity on the mechanisms by which neighbourhood policing supports confidence have been relatively neglected. By exploring the state of these mechanisms in one English constabulary, this research has exposed serious weaknesses in the way that community policing is able to support public confidence and suggests practical operational responses. In light of these findings, this study argues for the urgent reinstatement of earlier models of neighbourhood policing.

Details

Safer Communities, vol. 21 no. 2
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 1 December 2004

Matthew S. Crow, Tara O'Connor Shelley, Laura E. Bedard and Marc Gertz

Following the velvet revolution of 1989 and the adoption of a democratic form of government, Czech policing has experienced a plethora of changes resulting in a new police force…

Abstract

Following the velvet revolution of 1989 and the adoption of a democratic form of government, Czech policing has experienced a plethora of changes resulting in a new police force that has been understudied to date. This research seeks to address this void using an exploratory approach that utilizes survey research to gauge the attitudes of 70 Czech police officers regarding crime and criminal justice policies; police and government involvement in social and order maintenance problems; and police practices in the Czech Republic (e.g. community‐oriented policing). Several factors – historical, ideology and job tenure – are considered as potential explanations for observed trends in officer attitudes. The results indicate that there are no clear patterns to these officers' attitudes.

Details

Policing: An International Journal of Police Strategies & Management, vol. 27 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 31 May 2011

Yuning Wu, Shanhe Jiang and Eric Lambert

This study aims to examine Chinese college students' support for community policing.

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Abstract

Purpose

This study aims to examine Chinese college students' support for community policing.

Design/methodology/approach

Ordinary least squares regression was used to investigate support for community policing based on survey data collected from over 400 college students.

Findings

Results showed that college students in general had positive attitudes toward the philosophy and practices of community policing. Support for community policing was significantly related to concerns of crime, perceptions of police, and attachment to conventional society. Individual background characteristics had no significant effect on support for community policing.

Research limitations/implications

The use of a college student sample has its weaknesses in that findings of this study have a limited generalizability, and some important predictors in explaining public perceptions, such as neighborhood characteristics, were not included. Future research should collect data from the general public and examine public attitudes toward different elements of community policing, and both perceptual and behavioral dimensions of support for community policing.

Originality/value

This study represents the first attempt to examine Chinese perceptions of community policing empirically. Uncovering factors that affect public support for community policing can provide useful references for police administrators to develop policies and practices that encourage more active community involvement in crime control.

Details

Policing: An International Journal of Police Strategies & Management, vol. 34 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 29 January 2010

Richard Hill

The delivery of neighbourhood policing across England and Wales relies heavily on the increasing number of police community support officers (PCSOs). This study focused on the…

Abstract

The delivery of neighbourhood policing across England and Wales relies heavily on the increasing number of police community support officers (PCSOs). This study focused on the residents' perceptions of PCSOs and on their views of the impact these officers had on the level of crime and antisocial behaviour (ASB) within the Halton Borough Council area, a unitary local authority in the northwest of England. It used a self‐completion postal questionnaire, which was distributed to 2,100 randomly selected, residential addresses across the borough. In the main, the residents who responded did not know their local PCSO, and felt that locally, crime was not as big an issue as that identified in the British Crime Survey (BCS) 2007‐08 (Kershaw et al, 2008:10). They did feel, however, that six of the seven quality of life issues surveyed by this local survey were worse in Halton than the national picture portrayed by the BCS. The residents did not know that PCSOs impacted on the issues concerning them locally, or perceived that they did not. Despite these perceptions, the vast majority of the respondents would welcome greater numbers of PCSOs.

Details

Safer Communities, vol. 9 no. 1
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 1 January 2005

Ralph Miller

This article outlines the findings of an evaluation of the initial deployment of police community support officers in a county force. A public survey revealed strong support for…

Abstract

This article outlines the findings of an evaluation of the initial deployment of police community support officers in a county force. A public survey revealed strong support for the concept and indicated increased reassurance. There is potential for more involvement in policing tasks and organisational and management issues to be addressed.

Details

Safer Communities, vol. 4 no. 1
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 1 October 2004

Colin Rogers

The police service in England and Wales is increasingly focusing upon crime detection with the result that the patrol function, including the vital aspect of order maintenance, is…

113

Abstract

The police service in England and Wales is increasingly focusing upon crime detection with the result that the patrol function, including the vital aspect of order maintenance, is being neglected. This article explores the role of police community safety officers (PCSOs) and argues that it is necessary to equip them with sufficient legal powers to perform this task.

Details

Safer Communities, vol. 3 no. 4
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 1 June 2002

Patrick C. Jobes

This paper analyses the complex relationship between rural social structure and law enforcement. It examines perceptions regarding effective policing and levels of local crime…

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Abstract

This paper analyses the complex relationship between rural social structure and law enforcement. It examines perceptions regarding effective policing and levels of local crime among a selected sample of police officers in rural New South Wales, Australia. Rural officers were oriented toward practical community policing by being sensitive to expectations their communities have about providing service and maintaining order in addition to enforcing the law. Officers with accurate perceptions about local levels of crime liked their communities and said that accommodating to the community, being a good listener and treating the placement as a 24 hour job, were essential for being an effective police officer. Lower ranking, recently assigned and younger officers more accurately estimated local crime levels. Contrary to earlier research in selected high‐crime rural Australian communities, most of these respondents liked their placements. Many seemed sensitive to avoiding urban police culture, at least during the earlier phases of their careers.

Details

Policing: An International Journal of Police Strategies & Management, vol. 25 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

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