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The purpose of this paper is to investigate whether frontline employee empowerment (FEE) is necessary in the presence of streamlined recovery processes when customers attribute responsibility for the recovery process to the service provider.

The hypotheses were tested through a survey conducted with 253 bank customers, combined with two laboratory experiments run with 354 undergraduate students to assess service recovery efforts by an online store and a clinical laboratory.

Customers who attribute more responsibility for the recovery process to service providers only become more satisfied with FEE when recovery processes are not streamlined. The presence of streamlined processes and FEE is not sufficient to raise post-recovery satisfaction levels in individuals who attribute little responsibility for the process to service providers.

The study extends the literature on contingencies that influence the design of recovery strategies by showing when FEE matters. It also highlights the risks of designing service recovery practices, such as FEE or streamlined recovery processes, without considering that different customers do not evaluate such efforts in the same fashion. Research on service recovery design needs to fully integrate concepts from marketing, operations and human resources when the goal is to evaluate the effectiveness of such practices. The outcomes also offer managers insights for designing recovery strategies.

The purpose of this paper is to present an engineering inviscid‐boundary layer method for the calculation of convective heating rates on three‐dimensional non‐axisymmetric geometries at angle of attack.

Based on the axisymmetric analog, convective heating rates are calculated along the surface streamlines which are determined using the inviscid properties calculated on an unstructured grid.

Since the method is capable of using inviscid properties calculated on an unstructured grid, it is applicable to a variety of configurations and it requires much less computational effort than a Navier‐Stokes code. The results of the present method are evaluated on different wing body configurations in laminar and turbulent hypersonic equilibrium flows. In comparison to experimental data, the present results are found to be fairly accurate in the windward and leeward regions.

With this approach, heating rates can be predicted on general three‐dimensional configurations at hypersonic speeds in an accurate and fast scheme.

In order to calculate the heating rates at any specific point on the surface, a technique is developed to calculate the inviscid surface streamlines in a backward manner using the inviscid velocity components. The metric coefficients are also calculated using a new simple technique.

Garment manufacturing is a traditional industry with global competition. The most critical part is streamline, as it generally involves a great number of operations. The purpose of this paper is to, based on the model of group technology (GT), sum up the methods of assembly line optimization to optimize the streamline, so that the machines of the workstation can perform the assigned tasks with a balanced loading.

In this paper, the methods of obtaining and optimizing data includes literature, research and optimization methods of basing on GT model. The main direction of literature has two aspects: Lean production theory and streamline assignment. Research mainly concludes three aspects: research place, research object and the research content. The method of time determination is averaging the testing values of repeated measurements. Optimization methods of basing on GT model mainly include combination of the same type of technologic processes in sequence, combination of independent branch process, the combination of mainstream and branch processes and offside combination of the same type of processes.

After optimization, in the utilization rate of equipment: hanging system ratio was increased from 22.95 to 62.12 percent, which greatly improved the utilization rate of enterprise equipment. In equipment layout: hanging equipment layout was turned linear type into “U” type, which realized the synchronization of production. GT model will be well applied in the garment production streamline. Compared with other enterprises, A company has large garment hanging system, which reflects the advanced, comprehensive, representative. Therefore, the paper applied optimization methods to trousers, production efficiency has been improved greatly, the utilization rate of equipment is promoted and reworking phenomenon is reduced greatly.

Through the optimization of the production process and equipment layout, the A company’s compiling efficiency has been greatly improved, but how can the system become computerized, accurately and intelligence, which has been an important direction of research now.

By optimizing, it is fully proved that applying GT to the streamline optimization is feasible. GT is an important branch of Lean production, summing up the optimization methods basing on the GT model to optimize the streamline not only enriches the relevant theory research, but also provides a theoretical basis for the practical production. GT model not only can be used in the shirt production process, as for other production processes, for example, trousers, skirts can also be widely applied, which realizes the theory application in the practical production.

The originality of this paper is that through the analysis of the model of GT, the paper sums up the methods of assembly line optimization to optimize the streamline. Although the model of GT is used widely in electronics, automobile and industry, it is relatively weak in the optimization of garment production line, there are not many literatures on practical application of group technology in the clothing. Besides, the paper is applied to practical production, which not only can improve production efficiency, but also make the theoretical research have basis and combine the theory and practical production.

This study aims to explore the formation mechanism of aerodynamic noise of a high-speed maglev train and understand the characteristics of dipole and quadrupole sound sources of the maglev train at different speed levels.

Based on large eddy simulation (LES) method and Kirchhoff–Ffowcs Williams and Hawkings (K-FWH) equations, the characteristics of dipole and quadrupole sound sources of maglev trains at different speed levels were simulated and analyzed by constructing reasonable penetrable integral surface.

The spatial disturbance resulting from the separation of the boundary layer in the streamlined area of the tail car is the source of aerodynamic sound of the maglev train. The dipole sources of the train are mainly distributed around the radio terminals of the head and tail cars of the maglev train, the bottom of the arms of the streamlined parts of the head and tail cars and the nose tip area of the streamlined part of the tail car, and the quadrupole sources are mainly distributed in the wake area. When the train runs at three speed levels of 400, 500 and 600 km·h⁻¹, respectively, the radiated energy of quadrupole source is 62.4%, 63.3% and 71.7%, respectively, which exceeds that of dipole sources.

This study can help understand the aerodynamic noise characteristics generated by the high-speed maglev train and provide a reference for the optimization design of its aerodynamic shape.

To provide an overview of a new, streamlined process from the Division of Swap Dealer and Intermediary Oversight (DSIO) of the Commodity Futures Trading Commission (CFTC) by which a commodity pool operator (CPO) may request expedited no-action relief for failure to register under Section 4m(1) of the Commodity Exchange Act if such CPO has designated another, registered CPO to serve as the CPO of the commodity pool.

Explains the background to the CPO registration no-action relief related to CPO delegation and the streamlined process for requesting no-action relief, including the procedure for requesting relief and the applicable criteria that must be satisfied to utilize the streamlined process.

By providing an alternative, streamlined process for requesting no-action relief from CPO registration in the context of delegation arrangements in certain circumstances, the CFTC staff is attempting to facilitate obtaining such relief, particularly since relief may be sought on behalf of multiple commodity pools by means of a single request. However, the criteria that must be fulfilled in order to utilize the streamlined process are not necessarily applicable to all CPOs and in all scenarios. Thus, certain CPOs may need to request no-action relief outside of the new, streamlined process or consider alternative fund structures.

Practical guidance from experienced asset management lawyers.

This paper aims to predict aerodynamic heating through the efficient solution of three‐dimensional viscous shock layer (VSL) equations, using axisymmetric analog.

The three‐dimensional VSL equations are written in the curvilinear streamline coordinate system. In these equations, normal momentum equation is replaced by Maslen's pressure relation. In addition to this, axisymmetric analog is implemented along the streamlines through assuming a zero value for circumferential velocity component. In this case, three‐dimensional VSL equations are reduced into an axisymmetric form, which can be solved much easier.

It is demonstrated that the solution of three‐dimensional VSL equations in the curvilinear streamline coordinate system, using axisymmetric analog, has made it possible to predict convective heat fluxes in both windward and leeward regions. Moreover, in comparison with the 3D VSL methods, the present approach dramatically reduces the CPU time of calculations. Comparison with the experimental and numerical data shows a good agreement between both of these data and the present results.

This method is an excellent tool for parametric study and preliminary design of hypersonic vehicles.

This method can predict convective heat flux in the leeward region where other similar methods are not applicable. In addition to this the present method is faster than other methods of solution for the 3D VSL equations.

To show for magnetostatic problems, how the numerically expensive post‐processing with the integral equation method (IEM) can be accelerated with the fast multipole method (FMM) and how this approach can be used to generate post‐processing data that allow for drawing streamlines.

In general, post‐processing with the IEM requires computation of the induced field due to solution variables, the field of permanent magnets and of free currents. For each of the three parts an approach to apply the FMM. With these approaches, large numbers of evaluation points can be used which are needed when streamlines are to be drawn. It is shown that this requires specially tailored meshes.

Post‐processing time can be largely reduced by applying the FMM. Additional memory requirements are acceptable even for high numbers of evaluation points. In order to obtain streamline breaks at material discontinuities, flat volume elements can be used.

The presented application of the FMM is applicable only to static problems.

Application of the FMM during post‐processing allows for a large number of evaluation points which are often required to visualize electromagnetic fields. This approach in combination with specially tailored meshes allows for drawing of streamlines.

The FMM is used not only to solve the field problem, but also for post‐processing which requires using the FMM to compute induced magnetic fields as well as the field due to permanent magnets and free currents. This leads to a speedup which allows for a large number of evaluation points which can be used, e.g. for high‐precision drawing of streamlines.

The purpose of the paper is to obtain finite element method (FEM) solution of steady, laminar, natural convection flow in inclined enclosures in the presence of an oblique magnetic field. The momentum equations include the magnetic effect, and the induced magnetic field due to the motion of the electrically conducting fluid is neglected. Quadratic triangular elements are used to ensure accurate approximation for second order derivatives of stream function appearing in the vorticity equation.

Governing equations in terms of stream function and vorticity are solved by FEM using quadratic triangular elements. Vorticity boundary conditions are obtained through Taylor series expansion of stream function equation by using more interior stream function values to improve the accuracy. Isothermally heated or cooled and/or adiabatic conditions for the temperature are imposed. Results are obtained for Rayleigh number values and Hartmann number values up to 1000000 and 100, respectively.

It is observed that streamlines form a thin boundary layer close to the heated walls as Ha increases. The same effect is seen in the vorticity contours, and isotherms are not affected much. As Ra increases streamlines are deformed moving from the heated walls through cooled walls. Vorticity starts to develop boundary layers close to heated and adjacent walls. Isotherms are pushed towards the sinusoidally heated wall whereas in the case of linearly heated left and bottom walls they expand towards cooled part of the cavity as Ra increases.

The application of FEM with quadratic elements for solving natural convection flow problem under the effect of a magnetic field is new in the sense that the results are obtained for large values of Rayleigh and Hartmann numbers.

EVER since I first began to study Aeronautics I have been annoyed by the vast gap which has existed between the power actually expended on mechanical flight and the power ultimately necessary for flight in a correctly‐shaped aeroplane. Every year, during my summer holiday, this annoyance is aggravated by contemplating the effortless flight of the sea birds and the correlated phenomenon of the beauty and grace of their forms.