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Poor maintenance management leads to non-negligible economic, environmental and social impacts and obstacles to the sustainable manufacturing paradigm. Studies evaluating maintenance impacts on sustainability underline growing interest in the topic, but reports on the industrial field are lacking. Therefore, this paper investigates the industrial environment and the indicators that manufacturing companies use for measuring their maintenance impacts.

In this pilot survey study, several stakeholders of production enterprises in the south of Italy were interviewed to unveil the spread of the measurement of maintenance impacts on sustainability and the indicators used by those companies.

The interview results showed a low level of awareness among stakeholders about maintenance impacts on sustainability. Maintenance stakeholders are mainly focused on technical and economic factors, whereas environmental, quality and safety stakeholders are becoming more aware of maintenance impacts on environmental and social factors. However, both groups need guidelines to define sustainability indicators to assess such impacts.

This exploratory study allowed us to investigate the current situation in industrial organisations and achieve the first variegated and diversified vision of the awareness of company stakeholders on maintenance impacts on the sustainability of several business functions. This paper provides a valuable contribution to “maintenance and sustainability” research area in production contexts and sheds light on non-negligible maintenance impacts on sustainability, providing preliminary insights on the topic and an effective basis for defining future research opportunities. Moreover, this study enables increased awareness among internal and external manufacturing company stakeholders on the role of maintenance in sustainable production.

The purpose of the research was to discover the process of social and environmental report assurance (SERA) and thereby evaluate the benefits, extent of stakeholder inclusivity and/or managerial capture of SERA processes and the dynamics of SERA as it matures.

This paper used semi‐structured interviews with 20 accountant and consultant assurors to derive data, which were then coded and analysed, resulting in the identification of four themes.

This paper provides interview evidence on the process of SERA, suggesting that, although there is still managerial capture of SERA, stakeholders are being increasingly included in the process as it matures. SERA is beginning to provide dual‐pronged benefits, adding value to management and stakeholders simultaneously. Through the lens of Freirian dialogic theory, it is found that SERA is starting to display some characteristics of a dialogical process, being stakeholder inclusive, demythologising and transformative, with assurors perceiving themselves as a “voice” for stakeholders. Consequently, SERA is becoming an important mechanism for driving forward more stakeholder‐inclusive SER, with the SERA process beginning to transform attitudes of management towards their stakeholders through more stakeholder‐led SER. However, there remain significant obstacles to dialogic SERA. The paper suggests these could be removed through educative and transformative processes driven by assurors.

Previous work on SERA has involved predominantly content‐based analysis on assurance statements. However, this paper investigates the details of the SERA process, for the first time using qualitative interview data.

The purpose of this paper is to examine the thematic content and inclusive language in leaders' media interviews to maintain legitimacy for organizational sustainability activities.

An exploratory, qualitative content analysis of 24 organizational leaders' media interviews about environmental sustainability was conducted. Inclusive language (i.e. collective focus terms, collective personal pronouns, and metaphors) and thematic content were analyzed.

Legitimacy maintenance entails both describing organizational sustainability activities and conveying, through the use of inclusive language, multiple audiences' connection to the organization. The qualitative content analysis found that leaders discussed both primary and secondary stakeholders. With the exception of the code defending existing practices, leaders consistently highlighted positive sustainability activities of their organizations. The inclusive language analysis found that collective focus terms were used by all the leaders, with the most common term being “everyone.” Collective personal pronouns were found in half the interviews. Metaphors were employed by all leaders; the most common sustainability-related metaphors were journey, structural, personification, military/competition, vision and science.

The sample is limited to 24 organizations and not representative of all industries.

While sustainability communication research focuses on annual reports and website and social media content, this study draws attention to a common but under-examined type of strategic external communication: senior organizational leaders' media interviews. To the authors’ knowledge, scholars have not previously considered the possible legitimacy maintenance function of organizational leaders' use of inclusive language and thematic content to address a broad array of stakeholders in their external communication.

The purpose of this paper is to examine the major management issues that impact on mega transportation infrastructure projects in the United Arab Emirates (UAE) and identify the factors that cause unsuccessful project completions. The paper further seeks to identify the changes that can be made to improve project success.

This is a qualitative study that involved face‐to‐face interviews with 20 key experienced transportation construction stakeholders who had been involved in a number of different projects in the UAE. This was followed by a focus group discussion involving ten key stakeholders who had been involved in the construction of a mega project – the Dubai Fujairah Highway. Analysis of the interview data was conducted using NVivo.

The findings highlight the complexity involved in managing mega transportation infrastructure projects in the UAE. Multiple stakeholders (government agencies, sponsors/clients, management firms, consultants and contractors) influence the various stages of projects. The need for effective communication, coordination, knowledge sharing and decision making amongst the stakeholders, especially during the planning and design stages, is highlighted as critical.

The main limitation is the small numbers interviewed for each stakeholder group. Nevertheless, the sample of interviews provides a good representation of the transport infrastructure construction industry in the UAE.

Three major practical implications relate to: improving communication and coordination amongst government departments and key stakeholders to streamline effective knowledge sharing and decision making, leading to successful project outcomes; improving the skills and competencies of professional staff at all levels and subsequently delegating authority to lower levels; and the adoption of global international standards to improve planning, design and construction activities.

The paper describes the first study of its kind conducted in the UAE that provides valuable insights with respect to transportation infrastructure project management.

This research explores the consequences of a health crisis provoked by a pandemic scenario on music festival impacts considered by the stakeholders involved. The purpose of this paper is to identify the perceptions from the stakeholders' point of view (host community, public and private sector) and to identify the impacts generated before and after a health crisis regarding the celebration of a festival.

The study offers a holistic insight into impact research by music festivals. The methodology implemented is based on qualitative techniques. By conducting 20 in-depth interviews with essential stakeholders, it is possible to determine their perceptions of the impact of the event and the effects of a health crisis.

The results allow detecting a gap between internal and external stakeholders due to poor communication and planning of the event. The results show that a health crisis provokes negative impacts on the economic benefits of events' organisation. However, the cultural city's identity suffers an important damage that it is difficult to overcome. The community and visitors are the stakeholders that suffer a detrimental impact on their experience when attending the festival, considering the security measures. Moreover, results allow us to identify practical implications for event management and planning in a health crisis scenario.

The most important contribution of this research is the theoretical model proposed to analyse stakeholders' perception of the event celebration in a context of a health crisis. The model also considers different moments of the social exchange. The theoretical approaches considered theory of social exchange (SET) and Visitor, Industry, Community and Environment (VICE) models allow analysing the stakeholder's perception of a case study of a music festival (Viña Rock Festival, Spain). The emerging and central role of the cooperation between stakeholders constitutes another notable contribution to the literature.

The diffusion of innovations paradigm suggests that stakeholders’ acceptance of a police innovation shapes how it spreads and impacts the larger criminal justice system. A lack of support by external stakeholders for police body-worn cameras (BWCs) can short-circuit their intended benefits. The purpose of this paper is to examine the perceptions of BWCs among non-police stakeholders who are impacted by the technology as well as how BWCs influence their daily work processes.

The authors conducted interviews and focus groups (n=41) in two US cities where the police department implemented BWCs. The interviewees range from courtroom actors (e.g. judges, prosecutors) to those who work with police in the field (e.g. fire and mental health), city leaders, civilian oversight members, and victim advocates.

External stakeholders are highly supportive of the new technology. Within the diffusion of innovations framework, this support suggests that the adoption of BWCs will continue. However, the authors also found the decision to implement BWCs carries unique consequences for external stakeholders, implying that a comprehensive planning process that takes into account the views of all stakeholders is critical.

Despite the recent diffusion of BWCs in policing, this is the first study to examine the perceptions of external stakeholders. More broadly, few criminologists have applied the diffusion of innovations framework to understand how technologies and other changes emerge and take hold in the criminal justice system. This study sheds light on the spread of BWCs within this framework and offers insights on their continued impact and consequences.

Understanding the stakeholders' role and interest are critical for implementing climate change policy. The dichotomy between adaptation and mitigation, which arguably creates uncertainty at the implementation level, for example, is shaped by the role of the actors involved. In this regard, this study aims to investigate the interests and role of stakeholders in climate change adaptation at the national and regional levels in Indonesia. The country, Indonesia, is selected because it produces the largest amount of greenhouse gas emissions, and the people are at the highest risk of the impacts of climate change in the world. Furthermore, this study discusses the challenges in climate change adaptation in Indonesia.

This research uses a literature review and interviews with potential stakeholders. Purposive sampling methods were applied to select stakeholders for interviews. Interviews with key stakeholders were conducted through email and Zoom. Questions were developed based on the roles and interests of stakeholders.

According to the stakeholders, there is a need to establish links between climate change adaptation and local policy at the national and regional levels. The results reveal no integration strategy or approach to support climate change adaptation. Although there has been some climate change adaptation, few people are widely regarded as authorities on climate change policy. This study also discusses some challenges and opportunities to engage key stakeholders in Indonesia.

The study offers an understanding of stakeholders based on key stakeholders' interests and role in climate change adaptation in Indonesia. The research findings in this study generate prospects for the government or decision-makers or other stakeholders to deliberately aspire for policy planning. In addition, to prepare climate change adaptation policies relating to the role of stakeholders or community-based approaches to climate change adaptation, stakeholders can conduct more detailed studies to achieve community resilience in term of climate change adaptation.

Although the literature is clear on what comprises effective project stakeholder management, communication between key stakeholders and project managers is often ineffective. Research is silent on stakeholders' insufficient knowledge of project management terminology, which is a barrier for such effective communication. This paper aims to identify the project management concepts that key stakeholders should understand to improve effective communication.

This paper employs a three-step research design. In the first step, based on threshold concept theory, the authors identify the key project management concepts through interviews with 20 project management practitioners, trainers and trainees. In the second step, the authors confirm the findings from the first step and identify effective approaches to enhance project stakeholders' communication through seven additional interviews with project stakeholders. In the third step, the authors construct a functional model of the research findings by employing a system-level modeling tool.

This research identifies five project management threshold concepts (TC) that are challenging for project stakeholders to understand (1) project benefits, (2) the iron triangle, (3) the critical path, (4) uncertainty and (5) project leadership. Following these knowledge barriers, the paper proposes unique approaches to develop effective project stakeholder communication.

This paper advances project stakeholder management research by identifying knowledge barriers and providing project managers with more effective approaches to better engage with their stakeholders.

It is imperative to intensively engage stakeholders in the process of adapting to climate change impacts because stakeholders are important components in adaptation process and policy formulation. However, there is slight empirical evidence that has been established to indicate whether the stakeholders are significantly involved in developing various adaptations plans.

As a way of bridging that gap, this study adopted both primary and secondary data and assumed various techniques. In-depth, semi-structured interview was the major approach and most interviews were conducted between June and August 2020. Here, 20 stakeholders were involved in this kind of participatory process. To make results more rigorous, the data from interviews were enriched with data from documentary reviews. Generally, the data were analyzed through theme content analysis.

The results exhibit that there has been little engagement of stakeholders in undertaking various researches especially in marginalized areas. In some instances, several stakeholders have been included; however, the most important ones have been excluded in the process, thus affecting the provision of data. The inconsistences affect the whole adaptation process and bring numerous controversies with the existing realities which recognize stakeholders as important entity in the adaptation process. Subsequently, this has widely affected even the set ups of decision-making organs and the policy formulation processes at large.

Explicitly, the results of this study are essential to climate scientists and practitioners, as the results reveal the real situation in the field. Similarly, the results inform how various sustainable projects, plans and policies related to climate change adaptations can be developed. Conclusions are therefore drawn to strengthen sustainable adaptation to climate change impacts through increased stakeholder involvement.

The purpose of this paper is to assess the strengths and weaknesses of the President Obama Youth African Leadership Initiative (YALI) program with evidence from experts and other relevant stakeholders. This study examines YALI program with a focus on entrepreneurship and public management.

Qualitative semi-structured interviews used in this study explore the understanding and diverse views of various stakeholder experts on training of young leaders in entrepreneurship and public management in Africa regarding the YALI program.

The study provides insight into the importance of the YALI program, but questions whether it can make a positive impact and be effectively implemented in Africa. The findings suggest that there is lack of clarity in the objectives of the program, particularly with regards to the role of the key stakeholders including academics, government institutions, policymakers and the private sector. The results underscore the need for sound and clear-cut government policies toward entrepreneurship development that will foster a better relationship between the African governments and the United States Agency for International Development program.

The study focused on academic experts and a number of policymakers and may not have been representative of all stakeholders.

The study specifically emphasizes policies that target entrepreneurship training and education for women and youth, using a participatory approach and multi-stakeholder partnership to promote innovative entrepreneurship and social development in the continent.