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1 – 10 of over 1000Shinhee Jeong, Gary N. McLean and Soyoun Park
This paper aims to explore informal learning experiences among employees working in South Korean small- and medium-sized enterprises (SMEs) with fewer than 100 employees. This…
Abstract
Purpose
This paper aims to explore informal learning experiences among employees working in South Korean small- and medium-sized enterprises (SMEs) with fewer than 100 employees. This study specifically seeks to understand the characteristics of informal learning in Korean SMEs and culturally sensitive contextual factors that shape informal learning.
Design/methodology/approach
To understand the complex, holistic nature of the phenomenon, the current study used a phenomenological qualitative approach. Eighteen full-time employees working at South Korean SMEs in knowledge-intensive industries were interviewed. Data were analyzed using Moustakas’s phenomenological analysis.
Findings
The findings emerged from the field data revealed four characteristics of informal learning in South Korean SMEs: absolute reliance on informal learning; rapid/immediate learning and application; relationship/client needs-based learning; and extensive trial and error. The current study also identified South Korean SMEs’ unique organizational context (i.e. a family-like atmosphere, one employee-multiple tasks, passive investment in employees and the absence of systems) and Korean culture (i.e. Gab-Eul relations and chemyon) that drive the emergence of SMEs’ informal learning characteristics.
Originality/value
Very little empirical research has been conducted to explain how informal learning actually occurs and why such learning patterns have emerged in South Korean SMEs. The findings of this study have a profound impact on practice and academia, as it unveils characteristics of informal learning in SMEs, the unique cultural context in which Korean SMEs operate and how these characteristics impact the learning process.
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Chongryol Park, Ronald McQuaid and Suzanne Mawson
This paper explores key factors influencing high-performing, sustained growth, high-tech small- and medium-sized enterprises (SMEs) in South Korea.
Abstract
Purpose
This paper explores key factors influencing high-performing, sustained growth, high-tech small- and medium-sized enterprises (SMEs) in South Korea.
Design/methodology/approach
A qualitative study is adopted to explore seventeen founder owner-managers of high-tech SMEs who sustained consistent employment growth, greater than the industry average, for seven years. Within the sample, those with higher (10% or over) employment compound annual growth rates (CAGRs) over this period are also compared to those with lower rates.
Findings
The study suggests that proactive approaches, such as flexible organization, risk management, fast decision-making and international market entry, are seen as important contributing factors to sustained growth. These findings contribute to a better theoretical and empirical understanding of sustained high-tech SME growth, in a country with a strong entrepreneurial and internationally competitive information technology sector. Also, collaboration across the SME was perceived as making an important contribution to staff development and growth, consistent with stewardship theory.
Research limitations/implications
The sample is based on successful high-tech SMEs, so there are limitations in extrapolating results to other types of firms, sectors or countries.
Practical implications
Key factors identified in this study can be considered by entrepreneurs seeking to achieve sustainable business. These also provide improved understanding for policymakers into the complexity of factors related to sustained and high growth of technology-based SMEs, which many countries are keen to foster to aid national economic growth.
Originality/value
The research provides new evidence exploring the diverse perspectives of founder owner-managers, on the sustained growth and failure in South Korean high-tech SMEs, and how these have changed since the inception of their business.
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Hyeon Jeong Cho, Byoungho Ellie Jin and Daeun Chloe Shin
Drawing on the resource-based view and contingency theory, this study aims to investigate the effects of organizational capabilities – technology capability and marketing…
Abstract
Purpose
Drawing on the resource-based view and contingency theory, this study aims to investigate the effects of organizational capabilities – technology capability and marketing capability – on small- and medium-sized enterprises’ (SMEs’) export performance and the moderating roles of contingent factors in this relationship in the context of a highly competitive export-oriented economy.
Design/methodology/approach
The research framework was tested using a three-way stepwise hierarchical multiple regression analysis with data gathered from 531 Korean international SMEs.
Findings
In addition to the direct effects of two types of organizational capabilities on export performance, the results show that both capabilities were critical when the export market was competitive, and marketing capability was more important when exporting with a brand name and targeting a developing country.
Originality/value
This study further extends the literature on SMEs’ internationalization in the context of highly competitive export-driven markets and highlights the importance of strategically allocating SMEs’ capabilities to reap optimal export performance by considering dynamic contingencies.
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There are strong similarities and striking differences in Estonia's and South Korea's entrepreneurial ecosystems. The purpose of this paper is to seek to compare and contrast…
Abstract
Purpose
There are strong similarities and striking differences in Estonia's and South Korea's entrepreneurial ecosystems. The purpose of this paper is to seek to compare and contrast these two economies in terms of key indicators related to impacts, performance measures and determinants of entrepreneurship.
Design/methodology/approach
The approach of this study can be described as theory building from multiple case studies. The analysis is based on secondary data from a number of sources related to impacts, performance measures and determinants of entrepreneurship.
Findings
Among the major findings is that in order to shift to a higher gear, South Korea's entrepreneurial weakness must be addressed through broad institutional reforms that include the corporate governance, and policies and attitudes toward immigrants and immigration. In Estonia's case, while continuing attention must be paid to institutional reforms, immediate action is needed to improve policies that affect basic economic, technological and infrastructural conditions.
Research limitations/implications
A crucial lesson from a comparison of these two economies is that multiple paths of entrepreneurial success exist.
Practical implications
The lessons each can learn from the other to improve the entrepreneurial ecosystem are suggested. Other emerging, developing and less developed economies also have much to learn from the success paths of these two economies.
Originality/value
This paper provides unique insights into alternative ways that emerging economies can follow to develop successful entrepreneurial ecosystems and achieve entrepreneurial success as well as advantages and limitations of the alternatives.
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So Won Jeong, Byoungho Ellie Jin and Sojin Jung
Drawing on the resource-based view, the purpose of this paper is to investigate the link between resource capabilities and performance by incorporating two network dimensions…
Abstract
Purpose
Drawing on the resource-based view, the purpose of this paper is to investigate the link between resource capabilities and performance by incorporating two network dimensions (i.e. social and business networks), a moderator (i.e. international experience) and a mediator (i.e. marketing capabilities).
Design/methodology/approach
SME data were collected via surveys. A sampling frame of 3,000 exporting manufactures was developed based on a database sourced from the Korea Chamber of Commerce and Industry. The authors first contacted the managers of each firm in the sampling frame through e-mail or phone to receive permission, and then sent a paper questionnaire. The authors analyzed 392 valid cases using a path analysis.
Findings
The findings largely confirmed the hypotheses in the proposed framework based on the RBV. While social networks only enhanced marketing capabilities and did not directly lead to international performance, business networks enhanced both. Also, unlike social networks, the influence of SME business networks on international performance was weakened as international experience increased. This study found that marketing capabilities mediated the path from business networks to international performance.
Research limitations/implications
The study explained the distinctive roles played by social and business networks in international performance, extending our knowledge of the RBV by showing how firm resources can turn into sustainable competitive advantages. More importantly, the integration of time into the discussion on networks and international performance extended the business network internationalization process model.
Practical implications
The authors suggest that Korean SMEs focus on developing their own marketing capabilities by capitalizing on their social and business networks, which could directly enhance international performance. Governments can also offer assistance to SMEs for developing their own marketing capabilities during the initial stages of internationalization, since the benefit of business networks diminishes as international experience increases.
Originality/value
By testing the proposed link between resource capabilities and performance, this study suggested how SME networks can contribute to international performance, extending our understanding of RBV. This study further confirmed the dynamic impact of business networks on international performance, such that it changes over the course of the internationalization process.
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Taekyung Park and Jaehoon Rhee
This study aims to investigate the antecedents of knowledge competency and international performance in South Korean born globals, with particular focus on the moderating effects…
Abstract
Purpose
This study aims to investigate the antecedents of knowledge competency and international performance in South Korean born globals, with particular focus on the moderating effects of the absorptive capacity.
Design/methodology/approach
Building on previous studies, the study constructs and tests a research model using structural equation modeling and multiple regression analysis for data collected from 271 early internationalizing SMEs. To secure results of hypothesis testing, non‐response bias was assessed using a t‐test, and tests for data screening and common method bias were conducted.
Findings
The results indicate that, for early internationalizing small firms, the prior international business experience of managers and networks affect building knowledge competencies. In the relationship between the use of networks and knowledge competencies, in particular, absorptive capacity is found to play a moderating role. It also finds that international business performance is driven by knowledge competencies the small firms accumulate. The findings imply that firms shortly after inception should raise their ability to acquire and utilize external resources and knowledge to secure international performance.
Originality/value
This study makes an important contribution to the body of literature on rapid internationalization of small firms by examining the moderating effects of absorptive capacity on the relationship between founding teams' prior international business experience and firms' networks and knowledge competencies. The present study thus helps move forward our understanding on drivers of knowledge competency building and performance of the early internationalizing firm.
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Sang M. Lee, Sung Tae Kim and Donghyun Choi
The purpose of this study is to explore green supply chain management (GSCM) practices and their relationship with organizational performance. More specifically, this research…
Abstract
Purpose
The purpose of this study is to explore green supply chain management (GSCM) practices and their relationship with organizational performance. More specifically, this research explores the effect of GSCM efforts and other organizational factors on firm performance of small and medium enterprises (SMEs) that serve as suppliers to large customer firms in the electronics industry.
Design/methodology/approach
This study developed a research model relating GSCM practice and business performance through three organizational variables (employee satisfaction, operational efficiency, and relational efficiency) as moderators. Statistical analyses were based on the data collected, through survey questionnaires, from 223 SMEs in the electronics industry in Korea. Reliability, validity, and goodness‐of‐fit of the research model were tested by the widely accepted statistical tools. To test the hypotheses relating GSCM practice implementation and business performance, structural equation modeling was used.
Findings
The most anticipated finding of the study was a direct link between GSCM practice implementation and business performance. However, no statistical significance was found. Instead, significant indirect relationships were found between GSCM practice implementation and business performance through mediating variables of operational efficiency and relational efficiency. This result indicates that business performance will be improved when GSCM enhances operational efficiency and operational efficiency.
Research limitations/implications
Research on GSCM is still at the early stage. Further refinement of the questionnaire is needed. Generalizability of the findings is also limited because of data collected from electronics firms in Korean. This study shed several important insights. The findings of this study are generally consistent with prior studies in other parts of the world. SMEs in the Korean electronics industry believe that GSCM practices help generate new opportunities to attract clients in addition to complying with the buyer firms' demand. It was also found that implementation of GSCM practices help improve operational and relational efficiencies of supplier firms.
Originality/value
Few empirical studies have been done in GSCM based on the conceptual footing of resource dependence theory. Also, this study was conducted from the supplier's perspective in examining the weaknesses of SME suppliers. Thus, the authors emphasize the importance of support from large buying firms for improving SME suppliers' green management capabilities.
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Arsalan Safari and Ali Salman Saleh
Various barriers discourage small and medium-sized enterprises (SMEs) from entering or expanding their export activities in the international markets, especially SMEs in emerging…
Abstract
Purpose
Various barriers discourage small and medium-sized enterprises (SMEs) from entering or expanding their export activities in the international markets, especially SMEs in emerging markets. The purpose of this study is to look at capacity building to accelerate SMEs’ export performance.
Design/methodology/approach
This study draws on contingency theory and takes a resource-based and market-based view to provide a holistic understanding of the issue. This study uses primary data collected via extensive surveys from active SMEs in three main industrial regions in Vietnam to undertake confirmatory factor analysis and structural equation modeling for quantitative analysis.
Findings
The results confirm and show the significant effects of various determinants on firms’ export performance. These research findings have scientific contribution and significant implications by understanding the effective internal and external export drivers and mediators in an emerging market and enhancing SMEs’ export performance.
Practical implications
This study helps SMEs to improve their export performance by systemizing their decision-making in export activities, improving main export drivers highlighted in this study and developing required training programs for their teams. The outcomes also helps policymakers and regulators to improve the current SME ecosystem in Vietnam through training programs, improving policies, facilitating trades, providing more government assistance etc. The results of this study can be extended to other emerging markets with a similar economic structure and legal system.
Originality/value
Given the need for more work on export performance, this paper develops and tests a holistic conceptual framework that accounts for all aspects of export drivers, and provides a more comprehensive model for examining SMEs’ export drivers. This theoretical framework also incorporates three potential mediators (i.e. innovation strategy, export marketing strategy and business strategy) to investigate the effect of internal and external factors on export performance, highlighting the importance of the mediating effects on SMEs in achieving growth and competing in the international arena.
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Moulay Othman Idrissi Fakhreddine and Yan Castonguay
Small and medium-sized enterprises (SMEs) are currently showing an increasingly open innovation (OI) approach. Public policies supporting the adoption of OI by SMEs are becoming a…
Abstract
Purpose
Small and medium-sized enterprises (SMEs) are currently showing an increasingly open innovation (OI) approach. Public policies supporting the adoption of OI by SMEs are becoming a priority for policymakers. Therefore, the aim of this article is to contribute to the literature by mapping scholars' policy recommendations for implementing OI among SMEs.
Design/methodology/approach
The authors conducted a systematic review of the literature (SRL) on the topic to achieve this purpose. A total of 99 academic articles were selected from the Web of Science and Scopus databases to suggest the main scholars' policy recommendations to implement OI among SMEs.
Findings
Results indicated that scholars' policy recommendations for OI adoption in SMEs can be organized into: research and development (R&D), networking, collaboration, knowledge and intellectual property rights (IPR), ecosystem, managerial capabilities, funding and incentives and sustainability policies.
Research limitations/implications
Only relevant articles about this topic have been included due to the reliance on the interpretations of the authors. The analysis of the literature revealed that the authors did not always distinguish policies dedicated to SMEs and those dedicated to large companies. Moreover, policies are not matched according to each OI dimensions (e.g. inbound, outbound and coupled OI).
Originality/value
The article uses a systematic literature review method that combines qualitative and quantitative analyses. This method contributes to theoretical development of OI policies dedicated, in particular to SMEs. This paper also provides policymakers and researchers with insights on the scope of OI policies that could support economic growth.
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This assumes optimistically that its policies are quick to boost growth in the second half of 2017. However, Bank of Korea data showed on July 27 that annual growth slowed to 2.7…