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This chapter explores socio-political networks and cross-sectoral co-operation in the context of solving environmental problems in an emerging economy: Russia. The aim is to shed light on key success factors of cross-border co-operation involving public, business and third-sector actors. The case study on protecting the Baltic Sea analyses a Western–Russian partnership between a Finnish non-governmental organisation and a Russian water utility and its embeddedness in business and socio-political networks. We conclude that key factors of success in this case were the successful timing of the NGO's initiative, the historic platform of Finnish-Russian co-operation in the area of clean water, and the gradual building of the actors’ social networks and legitimacy. The chapter contributes to the embryonic area of CSR studies in the emerging market context and extends the legitimation, trust-building and commitment model (Hadjikhani, Lee, & Ghauri, 2008) to the context of CSR in contemporary Russia.

This chapter, against studies on success history, puts its attention on the firm's behaviour facing a critical socio-political problem. The specific question is how the relationship between business and socio-political actors in an emerging market under a scandal develops and how these actors manage such a situation. To reach this aim the study concerns with the Roche Scandal in Turkey and discusses the reactions of business and socio-political actors before and after the scandal, and further, how Roche subsequently managed these relationships. The theoretical framework for analysis of the Roche Turkey Scandal is constructed on relationship elements of trust, legitimacy and learning. The analysis provides some answers to the question of how Roche Turkey in the face of reactions given by the network actors managed the aftermath of the scandal and how the legitimacy loss was recovered by learning and adaptation. Conclusions enhance our knowledge on the behaviour of firms under critical condition.

This study seeks to explore the powerful role(s) of institutionalised performance measurement systems or metrics in smart city governance in a politically and militarily sensitive developing country.

This study extends the application and contribution of a multi-level institutional framework to previous management accounting literature on the potential relationship between performance measurement and smart city governance. The value of utilising a multi-level framework is to broaden and deepen theoretical analyses about this relationship to include the effect of political pressure from the military regime at the macro level on the institutionalisation of a performance measurement system at the micro-organisational level. Taking the New Cairo city council smart electricity networks project (Egypt) as an interpretive qualitative single-case study, data collection methods included semi-structured interviews, direct observations and documentary readings.

Performance measurement systems or metrics, especially in politically and militarily sensitive smart cities, constitutes a process of cascading (macro-micro) institutionalisation that is closely linked to sustainable developments taking place in the wider arena of urban policies. Going a step further, accounting-based performance metrics, arising from political and military pressures towards public-private collaborations, contribute to smart city management and accountability (governance). Institutionalised measurement systems or performance metrics play a powerful accounting role(s) in shaping and reshaping political decisions and military actions in the city council.

Theoretically, this study goes beyond the cascading institutionalisation process by arguing for the powerful role(s) of institutionalised accounting and performance measurement systems in smart city decision-making and governance. Empirically, it enriches previous literature with a case study of a developing Arab Spring country, characterised by an emerging economy, political sensitivity and military engagement, rather than developed and more stable countries that have been thoroughly investigated. It is also among the first politically engaged accounting case studies to highlight public-private collaborations as a recent reform in public sector governance and accountability.

This chapter analyses the multiple embeddedness of MNEs, and their participation in solving contemporary societal issues. We aim to increase understanding on the relational processes and network dynamics present in MNEs’ participation in cross-sector partnerships.

Our study addresses the issue of the poor ecological state of the Baltic Sea and illustrates the early developments in cross-sector collaboration. We build on a single exploratory case study of the cooperation of one MNE (IBM) with an environmental NGO (BSAG) in Finland. We analyse how participation in the cross-sector collaboration manifests itself in the external and internal networks of the MNE.

We show that an initiative by the NGO to participate in environmental work was actively adopted within the MNE and led to network changes. These changes concerned both the activation of existing links and the establishment of new links with such actors as authorities and research institutes. The NGO acted as a catalyser and cultural mediator to create a bridge between the MNE and governmental actors.

There is a need to investigate cross-sector collaboration in other contexts – particularly from the perspective of MNEs and (international) business networks. Questions such as how do enduring (business and socio-political) relationships emerge from MNE’s participation in issue networks and how technology that has been developed to solve a specific societal issue may be translated into commercial solutions are especially promising. We also urge scholars to investigate the ties, texture and dynamics (including tensions) of business relationships with those of public actors and civil society.

Participation in cross-sector initiatives may grant an MNE a forerunner position in the creation of new sustainable markets and technologies. It may also create an opportunity to influence policymakers and build new socio-political networks. From the perspective of a subsidiary of an MNE, engagement with cross-sector partnerships may strengthen its voice within the MNE network.

Our study contributes to the understanding of the relationship dynamics between actors in cross-sector collaboration around a societal (environmental) issue. Our analysis illustrates the embeddedness of MNE networks, where actions in the regional and global networks (the representatives of the headquarters) overlap with and strengthen the local actions of the subsidiary.

Based on the findings in earlier research of the importance of relationships in general, and relationships to social actors in particular to explain innovation processes in emerging economies, the aim of the paper is to reach a better understanding of the mechanisms behind innovations in these economies. This has been accomplished through an investigation of an innovation process and the relationships between two business firms and a NGO that were central for its progression. Theoretically the study is constructed on the concepts of trust, commitment and cultural capability in long and short-term relationships as discussed in business network theory and theory on discontinuous innovation. A case study method is used and the social innovation project ‘Connexão Belterra’ that enabled connectivity in the distant Amazon region of Pará, Brazil, was investigated.

Maintaining a high level of situation awareness (SA) is considered one of the most essential elements for safe and effective flight operations. In a study of accidents among major air carriers, 88 per cent of those involving human error could be attributed to problems with SA. In complex domains such as aviation, SA is inherently distributed over multiple people and groups and over human and machine agents. The purpose of this paper is to present an alternative perspective to the hegemony of the cognitive approach to SA that focuses on the systemic nature of SA.

An alternative approach to the hegemony of the cognitive perspective of SA has been presented, that focuses on a systemic or holistic conceptualisation of SA through the application of Somerville's actor network theory (ANT). By advocating a seamless web composed of actors, the actor network approach dissolves the dichotomous relationship between humans and machines and society and technology into a non‐anthropocentric framework. This paper further develops this systemic perspective of SA through an analysis of the tragic 2002 mid‐air collision over Überlingen, Germany case study.

The application of ANT to this case study brings to light some insights with wide ranging consequences for how we think of SA and accident aetiology.

The systemic perspective of SA has far‐reaching design implications with regard to complex socio‐technical systems.

This paper facilitates the perspective that looks at the inter‐connectedness of the heterogeneous elements characterized by the technological and non‐technological (human, social, organizational, political) elements of complex socio‐technical systems.

An unprecedented economic growth and higher market uncertainty in emerging markets combined with increasing interdependence among the world economies serves as a base for this book. Contributing authors explore the behaviour of MNCs in these varied highly distinctive markets. The chapters are constructed on the thoughts that business in emerging markets is strongly embedded in the demands from society and political systems. We present thoughts and notions on interconnection between the three sectors: business, society and politics and how MNCs are managing this interaction. Compared to developed countries, authors believe that markets in emerging countries are constructed on a higher level of uncertainty due to (a) higher level of overlap and complexity in social and political systems, (b) higher level of dynamism, (c) higher level of unpredictable and critical changes in socio-political environment, (d) higher level of heterogeneities among different emerging countries. The complex interactions between these characteristics are viewed by the authors to differentiate MNCs’ management behaviour in these markets.

Drawing on Bert Klandermans (2004) hypothesis that instrumentality, identity, and ideology are interacting motivations, which increase the likelihood of participation in social movements, this article examines why individuals joined the Northern Ireland Civil Rights Movement (CRM) during the 1960s. Analyzing data gathered from semi-structured interviews, newspapers, autobiographies, secondary sources, government and movement organizations documents, the empirical analysis indicates that the individuals’ motivations in the process of involvement in social movement activities differ over time. The accounts of former participants generally suggest that instrumentality provided a stronger initial motivation during the very early stage of the CRM. With the development of the movement and changes of the political context, the choice to participate rested – for the mass of individuals who decided to mobilize later in consequence of a “transformative event” – more on identity and ideology. The research underscores the importance of the “timing” of involvement in order to better grasp the causal justification of movement participation over time. Focusing on a deeply divided society, such as Northern Ireland, this research also broadens the comparative range of case studies in the field of collective action and enhances our understanding of how repressive measures by the establishment in relation to contentious politics in deeply divided societies mobilizes further the individual in social movement activities.

The aim of this study is to develop a psychometrically sound self-report scale of organizational memory. The scale is planned for use in future research to test the relationship between what employees know and their attitudes to passing on their knowledge.

A total of 72 organizational memory scale items representing six hypothesised dimensions of organizational memory were developed and tested with 143 participants using exploratory factor analysis. The resulting five-factor model was tested with a further sample of 288 employees using structural equation modelling, and the test-retest reliability was examined.

Five factors of the organizational memory scale were identified. These were: socio-political knowledge, job knowledge, external network, history, and industry knowledge. The dimensions correlated with tenure variables often used as proxies for experience. Structural equation modelling confirmed the five-factor model and the scale achieved adequate test-retest reliability.

The five organizational memory factors are not an exhaustive list. While the scale enables employees to evaluate their own organizational memory, it may not necessarily be an accurate indicator of their knowledge.

The scale can be used as a knowledge audit instrument for examining attitudes to mentoring and knowledge sharing, as well as for auditing knowledge that may potentially be lost when experienced employees leave organizations.

The scale is a valid and reliable self-report measure of organizational memory. It is an innovative tool for examining employee attitudes to knowledge sharing initiatives. The scale also recognises the contribution made to organizational memory by those with industry knowledge outside the organization.