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1 – 10 of over 21000Syed Ali Raza, Wasim Qazi, Bushra Umer and Komal Akram Khan
Social media experience a rapid rise in recent years and steep into almost every aspect of people's lives by altering their lifestyles and creating an impact on their wellbeing…
Abstract
Purpose
Social media experience a rapid rise in recent years and steep into almost every aspect of people's lives by altering their lifestyles and creating an impact on their wellbeing. The purpose of the present study is to examine the influence of SNSs on life satisfaction among university students by first exploring what are the key gratifications which motivates them to engage in SNSs and then focusing on the psychological outcomes including social overload and social benefit from using SNSs that affects life satisfaction among the university students.
Design/methodology/approach
Theory of social influence and uses and gratifications theory were used in this study to examine the motivations for using SNSs, and the impact of psychological outcomes associated with SNSs usage, i.e. social benefit and social overload on life satisfaction among university students of Pakistan. Partial least squares-structural equation modeling is used to analyze the data.
Findings
The outcomes indicate that the need for maintaining interpersonal interconnectivity, entertainment value and social enhancement value derives the students' participation in social networking sites through which they encounter social benefit and social overload. The presence of social benefit enhances life satisfaction while social overload results in decreasing life satisfaction of students. Using social networking sites influences life satisfaction in the presence of social overload and social benefit while there is no direct influence of social networking sites on life satisfaction was evidenced.
Research limitations/implications
The present study investigated the needs that drive the use of social media through the lens of UGT & Social influence approach. The other potential determinants of social media usage intention should be analyzed by employing variables of the other models.In this study social media was examined as a general platform used by the university students of Pakistan. In future researches the driving needs should be examined in the context of specific social networking sites.
Practical implications
The presented findings embraces the implications for the authorities of higher education institutions and policy makers as it provides the useful insights about student 2019s motivations and participation behavior in SNSs which would help in developing strategies for desirable results.
Social implications
Educational institutions can utilize the research findings by incorporating social media tools in the academic system, student's interaction with their mentors will lead towards enhanced involvement of students and intellectual skills along with upgraded academic performance which will positively influence life satisfaction of the students.
Originality/value
The scarcity of findings was observed in the local environment specifically in the context of SNSs usage and well-being of the higher education students. This study addresses the motivational factors of SNSs usage and their psychological outcomes simultaneously and focused on the investigation of social media usage drivers and its outcomes among the university students of Pakistan.
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Sheau Fen Crystal Yap and Christina Kwai Choi Lee
The purpose of this paper is to examine online community loyalty through an extension of the theory of planned behaviour by incorporating motivational drivers of enjoyment and…
Abstract
Purpose
The purpose of this paper is to examine online community loyalty through an extension of the theory of planned behaviour by incorporating motivational drivers of enjoyment and compatibility and the moderating role of consumer traits.
Design/methodology/approach
Data were collected using an online survey of 382 Facebook users in Malaysia. Structural equation modelling was used to assess the hypothesised relationships.
Findings
Findings reveal that individuals’ attitude towards social network usage is associated with three factors: social influence, compatibility and enjoyment; attitude and usage behaviour are the determinants of online community loyalty. In addition, moderating effects are found in innovativeness and social network user experience.
Research limitations/implications
Generalisation of the results to other contexts or populations should be made with caution given the study's focus on Facebook and its use of non-probability sampling. Future research can cross-validate or extend the theoretical model across different samples and/or virtual community settings.
Practical implications
This study highlights the importance of designing online brand community web sites which are not only appealing and enjoyable but also acts as an outlet for its members to build upon their experiences and showcase their innovativeness.
Originality/value
This research contributes to a better understanding of how personal factors can either strengthen or attenuate a member's loyalty to his or her online community. The research framework developed in this study can serve as a springboard for future research to examine other virtual community engagement such as blogging, online advertising and online public relation activities.
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Tanusree Chakraborty, Anup Kumar, Parijat Upadhyay and Yogesh K. Dwivedi
Social distancing is an important strategy to control the spread of the COVID-19 pandemic, so it is imperative to understand the behavioral impact of social distancing on…
Abstract
Purpose
Social distancing is an important strategy to control the spread of the COVID-19 pandemic, so it is imperative to understand the behavioral impact of social distancing on individuals. This research studied social distancing from a cognitive appraisal of voluntary social distancing compliance (CAVSD) point of view and a non-medical perspective, specifically the psychological impact (PI) of social distancing on the usage intensity of social networking sites (SNS) during the COVID-19 outbreak in India.
Design/methodology/approach
The study was conducted on 477 SNS users as a full sample and groups based on age, sex and work status. The model was empirically investigated using structural equation modeling.
Findings
CAVSD was negatively associated with PI although it was not a significant predictor, while CAVSD and PI were significant predictors of SNS usage intensity; moreover, SNS usage intensity differed between groups of people.
Practical implications
These findings are significant for organizations, corporations and educational institutions in both the public and private sectors. There is a need to identify subsections of individuals in need of social support and relief from isolation and loneliness. Individuals are relying on social media to handle social distancing and the pandemic, and this shows up in an increase in social networking activity.
Originality/value
This study contributes to the existing literature by positing social networking as a basic virtual need for socialization, and social media platform assists in that. Cognitive appraisal is an important determinant of individual response.
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Tasos Spiliotopoulos and Ian Oakley
The purpose of this paper is to elaborate on how people navigate the social media ecosystem and how they decide, which social network site (SNS) to use. To this end, the current…
Abstract
Purpose
The purpose of this paper is to elaborate on how people navigate the social media ecosystem and how they decide, which social network site (SNS) to use. To this end, the current study draws from uses and gratifications (U&G) theory to elicit and compare motives for the use of Facebook and Twitter and uses behavioral data to examine the findings in the context of technology non-use.
Design/methodology/approach
An online survey was administered to 232 Facebook users and the results were complemented with 12 usage variables collected via the Facebook application programing interface for the same users. Exploratory factor analysis identified and described the motives for using Facebook and Twitter and multiple regression models examined the relationships between the motives for using the two sites. A multivariate analysis of variance and a series of t-tests investigated the differences in actual behavior between Twitter users and non-users.
Findings
Results suggest that SNS users will use both sites to gratify their need for information, but will only do so for entertainment that has social characteristics. Furthermore, Facebook users that are more embedded in the site and use the site to support their offline life are more likely to also use Twitter.
Practical implications
The paper includes implications for SNS researchers, designers and managers by highlighting the motivational and behavioral differences between users of the two sites and the importance of technological affordances for understanding and explaining SNS selection.
Originality/value
This study extends previous cross-site U&G and non-use research by combining survey and behavioral data.
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Parijat Upadhyay and Meenakshi Khemka
Interaction and communication through social networking sites (SNSs) has witnessed exponential growth every year. The rising popularity of this platform has made researchers take…
Abstract
Purpose
Interaction and communication through social networking sites (SNSs) has witnessed exponential growth every year. The rising popularity of this platform has made researchers take a deeper look at this phenomenon and try and study it in a structured fashion. The purpose of this study is to investigate the moderating role of SNS usage intensity on the relationship between social capital and social identity. There are very few published literature studies available and none in the context of a developing economy, which is undergoing enormous digital transformation. While studies like this have been done in abundance in the Western world, it is still a new approach in this part of the world. Even though the variables that are being studied have been adapted from the work done earlier by other researchers, the application and interpretation are very different, primarily because of the context.
Design/methodology/approach
A primary online survey was conducted to collect data for this study. A majority of 258 respondents were in the age group of 20–40 years. Most of them had an undergraduate and/or a postgraduate degree and spent an average of 70% of their weekly time on social media. The sample size was balanced in terms of gender (male/female) as well. To validate the research model and test the hypotheses of the study, through two analysis phases including measurement model and structural model, reliability analysis, confirmatory factor analysis (CFA), correlations and hierarchical multiple regression were deployed. The CFA was applied to assess the validity of the four factors under study.
Findings
Factors that were studied in this article were checked for content validity and reliability. Cronbach's alpha values were <1.0 indicating the reliability of the factors taken for the study. Hierarchical multiple regression showed that with the increase in bridging and SNS usage intensity, social identity also increases at a high level of bridging. Similar results were observed when regression was conducted for bonding and SNS usage intensity. Thus, the hierarchical multiple regression analysis showed that SNS usage intensity positively moderated the effects of social capital on social identity. Hence, the two hypotheses were supported.
Originality/value
The results of this study are significant for business organizations and society as well. A similar type of study in the context of an economy, which has embarked on the path of digitization as a state-sponsored policy has not been reported.
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The purpose of this paper is to develop a research framework by drawing on the network externalities research and previous literature on information systems to understand the…
Abstract
Purpose
The purpose of this paper is to develop a research framework by drawing on the network externalities research and previous literature on information systems to understand the antecedents of information disclosure. The framework postulates that the following network externalities are important factors affecting social network sites (SNS) perceived usefulness (PU): perceived external prestige, referent network size and perceived complementarity. In addition, the paper proposes that PU, habit and subjective norms significantly affect information disclosure of SNS among Chinese users.
Design/methodology/approach
Data are collected from 251 Chinese university students who use SNS. Structural equation modeling was applied to test the hypotheses presented in the model.
Findings
The findings provide support for all the hypotheses, with the exception of the influence of referent network size on PU and the influence of subjective norms on information disclosure. Both perceived external prestige and perceived complementarity have reported positive effect on PU of SNS. In turn, the authors have found that PU and habit have positive effects on information disclosure.
Originality/value
SNS encourage users to reveal personal information by allowing them to post photos and videos and share their interests and feelings on the site. Yet, limited empirical research has investigated the concept of self-disclosure of personal information particularly among Chinese users of SNS. To fill this research gap, the authors have developed a research framework by drawing on the network externalities research and previous literature on information systems to understand the antecedents of information disclosure.
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Tharaka Wijesundara and Samantha Kumara
The purpose of this study is to examine the predictors of product placement acceptance in social networking sites (SNSs) and the mediating role of consumer materialism in the…
Abstract
Purpose
The purpose of this study is to examine the predictors of product placement acceptance in social networking sites (SNSs) and the mediating role of consumer materialism in the relationship between SNSs usage frequency and product placement acceptance.
Design/methodology/approach
A survey was conducted with a structured questionnaire for a sample of 327 SNSs users in Sri Lanka. The collected data were analyzed using partial least squares–structural equation modeling with Smart PLS to test the hypotheses derived.
Findings
The results of this study revealed that SNSs usage frequency and consumer materialism positively predict the acceptance of product placement in SNSs and materialism partially mediates the relationship between SNSs usage frequency and product placement acceptance in SNSs.
Originality/value
This study fills the gap in the existing literature by finding the factors that predict the acceptance of product placement in SNSs and the mediation effect of consumer materialism in the relationship between SNSs usage frequency and acceptance of product placement in SNSs.
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Dhoha A. Alsaleh, Michael T. Elliott, Frank Q. Fu and Ramendra Thakur
As social media have become very popular and an integral part of the world economy in recent years, identifying factors that influence consumers’ attitudes toward social media…
Abstract
Purpose
As social media have become very popular and an integral part of the world economy in recent years, identifying factors that influence consumers’ attitudes toward social media sites has become a major goal of many researchers in academia and industry. This paper aims to identify factors that predict consumers’ attitudes and intentions toward usage of Instagram, a relatively new social media tool. In addition, it examines the role of an important dimension of culture – individualism vs collectivism –to determine cultural influences on the adoption of social media in the USA (i.e. an individualistic culture) and Kuwait (i.e. a collectivist culture).
Design/methodology/approach
Data were collected from a convenience sample of undergraduate business and MBA students from Kuwait and the USA. To validate the measures for the constructs depicted in the conceptual model, the authors conducted an exploratory factor analysis using all items. They then conducted a confirmatory factor analysis to further evaluate the adequacy and validity of the measurement model. They also tested the hypotheses using structural equation modeling (SEM).
Findings
Out of the nine hypotheses that were tested for significance, the SEM results indicated that seven hypotheses were significant. The results indicated a non-significant result between perceived critical mass is not a predictor of perceived usefulness and social influence to attitude.
Research limitations/implications
The current study has some limitations that need to be recognized and can be used as guidelines for future research. First, college students represent only a portion of online users and may impact the external validity of our study. Hence, a more diverse sample with a broader range of ages, incomes, education levels, cultures and national origins would be advisable. Second, this study featured a dynamically continuous innovation (Instagram) rather than a discontinuous innovation. Third, other factors can be carried out to see other variables other than those described in this study to predict consumer’s attitude and intention to use the social media.
Practical implications
Cultural characteristics such as individualism/collectivism would seem to be potentially useful when segmenting countries. The results of the current study indicate that the modified model is applicable to a cross-national group of social media users. This study demonstrates the impact of cultural characteristics on various technology adoption. Hence, managers must be aware that countries can be grouped according to the type of cultural effect within each. Each social media category, clusters can be formed consisting of countries that are expected to have similar usage patterns based on technological capability and social norms. By understanding the factors that influence each cluster of countries, firms can design customized social media programs.
Social implications
This research provides valuable information to better understand the consumers’ attitudes and intentions toward the emerging social media landscape. Indeed, the popularity of social media has greatly changed the way in which people communicate in today’s world. In particular, Instagram has gradually become a major communication media for both social and business purposes. This research shed light into the factors that influence intentions to adopt social media across different cultures. It empirically examines the role of culture – individualism vs collectivism – by using two samples (i.e. Kuwait and the USA) to determine cultural influences on the adoption of social media in different cultures.
Originality/value
Using data drawn from Kuwait and US samples, this current study draws upon the theory of reasoned action (Fishbein and Ajzen, 1975) and the technology acceptance model (Davis, 1989). The results of the analysis indicate that the modified model is applicable to a cross-national group of social media users. Moreover, this study demonstrates the impact of cultural characteristics on various technology adoption constructs in the model.
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Christopher Hendrik Ruehl and Diana Ingenhoff
Over the last years, many corporations have started to maintain profile pages on social networking sites (SNS), but research on how and why organizational stakeholders use these…
Abstract
Purpose
Over the last years, many corporations have started to maintain profile pages on social networking sites (SNS), but research on how and why organizational stakeholders use these profile pages has not kept pace. The paper aims to discuss these issues.
Design/methodology/approach
The study applies a combined perspective of uses-and-gratifications (U & G) and social cognitive theory (SCT) to investigate the reasons why politicians and digital natives consume and interact with corporations on SNS. In total, 65 semi-structured interviews were conducted and analyzed using qualitative content analysis.
Findings
Results suggest that the two stakeholder groups differ in their motivations, as well as behavior to use corporate profile pages. Digital natives seem to prefer Facebook to interact with companies, politicians prefer Twitter. Corporate YouTube pages are almost not important to any of the groups.
Research limitations/implications
The qualitative nature of the study does not allow for generalizations of the findings to larger populations. Suggestions for further research are addressed in the discussion section.
Practical implications
The study results have numerous implications for the practice of communication management. Fans on SNS do not tend to interact with corporations to a large extent, but are loyal followers. Once a connection between an individual and a company is established, it is likely to last. This enables corporations to gain rich information from their networks to be included in customer service, product development, issues management and recruiting.
Originality/value
This is the first study in the field of communication management, which applies a micro-level approach to interviewing users of corporate communication; in order to reveal the reasons why and how they use corporate social networking profile pages.
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Shamshad Ahmed, Muhammad Ramzan, Arslan Sheikh and Asif Ali
This study aims to explore the personality traits (agreeableness, extraversion, conscientiousness, openness to experience and neuroticism) of the students. The differences among…
Abstract
Purpose
This study aims to explore the personality traits (agreeableness, extraversion, conscientiousness, openness to experience and neuroticism) of the students. The differences among the personality traits of students toward social networking sites (SNS) usage, benefits and risks are also analyzed.
Design/methodology/approach
Two instruments including; BFI scale and self-structured instrument, were administered to collect data. Kruskal–Wallis test was applied to determine the differences between the personality traits of students.
Findings
Results revealed that the majority of the students (298) possessed openness to experience, while only 12 possessed extraversion in their personality traits. Moreover, students possessing the extraversion trait use more SNS that impact negatively, while, students of the conscientiousness trait use SNS moderately that impact positively on their health, education and daily routine life. However, students of neuroticism are increasingly more users of SNS without considering the benefits or risks of SNS. Moreover, students having extraversion and conscientiousness traits can more judge the benefits and risks of SNS as compared to other personalities’ students. A significant difference was found among the personality traits of student’s use of SNS and risks while no difference was observed toward SNS benefits.
Originality/value
The findings of this study will help the students studying in different Pakistani universities/institutions to identify their personality traits and reduce the negative effects of SNS.
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