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1 – 10 of over 40000Ioanna Falagara Sigala, William J. Kettinger and Tina Wakolbinger
The purpose of this study is to explore what design principles need to be considered in Enterprise Resource Planning (ERP) systems for humanitarian organizations (HOs) to enable…
Abstract
Purpose
The purpose of this study is to explore what design principles need to be considered in Enterprise Resource Planning (ERP) systems for humanitarian organizations (HOs) to enable agile, adaptive and aligned (Triple-A) humanitarian supply chain capabilities and digitize humanitarian operations.
Design/methodology/approach
This study follows an embedded case study approach with a humanitarian medical relief organization, Médecins Sans Frontières (MSF), which engaged in a multiyear ERP design at its humanitarian field missions.
Findings
This research shows that ERP systems for humanitarian organizations should be designed as unique systems addressing humanitarian organizations' challenges and unique missions, their value generation processes, and resource base in an effort to improve organizational performance. This study presents 12 general design principles that are unique for humanitarian organizations. These design principles provide a high-level structure of guidance under which specific requirements can be further defined and engineered to achieve success.
Research limitations/implications
The results of this study are based on a single case study limiting generalizability. However, the case study was analyzed and presented as an embedded case study with five autonomous subunits using different business processes and following different adoption and implementation approaches. Therefore, the findings are derived based on considerable variance reflective of humanitarian organizations beyond MSF.
Practical implications
This study recognizes that HOs have unique routines that standard commercial ERP packages do not address easily at the field level. The primary contribution of this research is a set of design principles that consider these unique routines and guide ERP development in practice. National and international HOs that are planning to implement information systems, private companies that are trading partners of HOs as well as vendors of ERP systems that are looking for new opportunities would all benefit from this research.
Originality/value
This study fills the gap in the humanitarian literature regarding the design of ERP systems for humanitarian organizations that enable Triple–A supply chain capabilities and it advances the knowledge of the challenges of ERP design by HOs in the context of humanitarian operations.
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The purpose of this paper is to study organisational characteristics and formations that are important to the establishment of a strong embedded relationship between the small to…
Abstract
Purpose
The purpose of this paper is to study organisational characteristics and formations that are important to the establishment of a strong embedded relationship between the small to medium‐sized enterprise (SME) and the financier, which in turn influences the firm's financial decision‐making process.
Design/methodology/approach
The study is conducted as a longitudinal, single case study of a fashion firm. The firm prefers equity to debt financing, thus constituting an interesting case of deviation from the pecking order theory of finance. The present paper investigates the rationale behind the firm's financial decision making.
Findings
The findings suggest that identity field embeddedness is relevant in the firm's financial decision‐making process because field identification facilitates the formation of embedded relationships between the SME and the financier. The notion of belonging to the same identity field as the supplier of equity finance, while experiencing a distance to the bank, motivates the firm to prefer the more costly equity financing to bank financing. The notion of perceived similarities with the investor seems to set expectations of access to private information.
Research limitations/implications
Banks need to increase their knowledge about different industries and systematically process and store such knowledge to alleviate what SME customers may perceive as a distance to the bank. Banks could also increase their marketability to SMEs by acting as mediators to other organisations, such as industry organisations, authorities and consultants.
Originality/value
The study contributes to the literature on how social relations affect SMEs' financial decision making and the bank‐firm relationship.
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Wouter MG Van Bockhaven, Paul Matthyssens and Koen Vandenbempt
This paper aims to apply innovation networks (INs) theory to the context of domesticated markets, where innovation triggers deinstitutionalization. In such contexts, the success…
Abstract
Purpose
This paper aims to apply innovation networks (INs) theory to the context of domesticated markets, where innovation triggers deinstitutionalization. In such contexts, the success of INs depends on their capacity to transform the business field in which they are embedded, so that it accommodates innovative business models. Such “institutional INs” beget a meso-level finality, and this poses different requirement on their effectiveness. The purpose of this paper is to confront extant models of collaborative innovation in networks with this specific context to offer exploratory insights into how innovation can be achieved in domesticated contexts and what the differential implications are for network configurations and strategic “reinstitutionalization” practices.
Design/methodology/approach
Based on an illustrative embedded case study in the Dutch steel industry, a framework offering indications on the effectiveness of discrete configurational dimensions and their fit with reinstitutionalization practices for institutional INs is suggested. The case builds on 26 semi-structured interviews and 4 focus groups with top managers in the industry. As the aim is to extend theoretical models of INs to this under-researched context, an abductive approach to theorizing, consistent with the extended case method, is adopted.
Findings
Findings suggest that collaborating to redesign an institutionalized business field collectively implies a more explicit attention to interdependencies within the business field.
Practical implications
Besides suggesting modifications to extant frames regarding heterogeneity in and the configuration of networks, this paper has some practical implications. The framework proposed offers managers some support in the largely ignored issue of developing a collective action network. With these findings, we aspire to stimulate further research into this relevant, yet underdeveloped, topic.
Originality/value
The study extends IN theory toward innovation realization in domesticated contexts. In such contexts, IN’s success depends on their capacity to transform the business field in which they are embedded, so that it enables innovative ways of creating end-customer value. Besides suggesting a new area for theorizing about innovation networks, institutional innovation networks are also a useful template for institutional innovation and collective action research. The paper offers a framework to support managers in the largely ignored challenge of developing a collective action network. In an increasingly transparent, connected and consolidated business environment, such a challenge becomes ever more essential.
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Jesper Kronborg Jensen, Kristin Balslev Munksgaard and Jan Stentoft Arlbjørn
The need for innovations to achieve economically viable and green supply chains has been illuminated in recent literature. Closed‐loop supply chains are part of green supply chain…
Abstract
Purpose
The need for innovations to achieve economically viable and green supply chains has been illuminated in recent literature. Closed‐loop supply chains are part of green supply chain management and include traditional forward supply‐chain activities as well as additional activities of the reverse supply chain. Extant supply chain literature calls for a chain perspective in order to avoid sub‐optimization in the chain since changes at one stage can affect the performance at other stages. The purpose of the paper is to analyze how implementation of green supply chain innovations can enhance value offerings along the supply chain.
Design/methodology/approach
This research is based on an explorative, single‐embedded case study of a food supply chain. The case is concerned with implementation of green supply chain innovation in terms of biogas technology. The single case comprises four actors in the food supply chain: a retailer, an industrial bakery, a mill, and a farmer. Data collection is based on semi‐structured interviews with persons responsible for sustainability in the respective companies.
Findings
The case demonstrates that in order to reach the full potential of a green supply chain innovation, the different supply chain actors must be included. What in isolation of one company's perspective is perceived as a waste can be transformed to a value when the problem area is analysed from a chain perspective.
Research limitations/implications
The paper is based on a single case study that does not provide static generalizations, and it represents the first step on a road to building new theory about green supply chain innovations. Future research can expand the findings by elaborating upon cases of other types of supply chains and supply chain innovations.
Practical implications
The perception of waste in a supply chain can be changed through green supply chain innovations. This case illustrates how obsolete food products at the retail level, which traditionally have been perceived as a waste product with related discarding costs, can be regarded as a valued input by implementation of biogas technology at the industrial bakery company. As a result, other food supply chains can investigate similar solutions.
Originality/value
The paper provides a case that visualizes how value offerings along a food supply chain can be chased through green supply chain innovations. Furthermore, the paper applies a supply chain perspective not only conceptually but also empirically. By focusing on the interfaces between each main actor in the supply chain, this paper contributes to existing research with valuable knowledge of inter‐organizational issues related to challenges of supply chain innovation.
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Kathryn J. Brooks, Robert I. Wakefield and Kenneth D. Plowman
The purpose of this paper is to explore the propositions of activism and prosocial public relations that an organization will engage in non-confrontational (prosocial) public…
Abstract
Purpose
The purpose of this paper is to explore the propositions of activism and prosocial public relations that an organization will engage in non-confrontational (prosocial) public relations and negotiation by building up internal resources, reaching out to target publics, and making connections to a cause to gain visibility and support.
Design/methodology/approach
This study was a single embedded case study that explored the public relations and communication tactics of a non-profit organization (NGO).
Findings
Observations from the case study support the proposition. This study begins to establish some of the public relations methods of how a successful prosocial NGO can successfully engage its publics through activism and negotiation.
Research limitations/implications
A single embedded case study is not generalizable to a population but is generalizable to theory so it is trustworthy and replicable when using a similar organization studying the same concepts in this paper.
Practical implications
An organization can reach out to publics through publicity, promotion, and information to raise the visibility of the organization and encourage active participation. The organization increased support for its cause and helped to establish the reputation of the organization as a legitimate, trustworthy and effective establishment. The study further uncovered nurturing relationships as an additional fourth element to the process of prosocial public relations.
Social implications
Activism, prosocial public relations and negotiation in corporate communications and in this case a non-profit can apply to increase well-being and society conditions.
Originality/value
This study is the only one of its kind to apply activism, prosocial public relations and negotiation theory to a practical case using a non-profit entity.
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Karlos Artto and Virpi Turkulainen
The purpose of this paper is to develop further understanding of the interdependence between product and organization subsystems in the context of major projects by empirically…
Abstract
Purpose
The purpose of this paper is to develop further understanding of the interdependence between product and organization subsystems in the context of major projects by empirically elaborating the volume-variety matrix.
Design/methodology/approach
Projects are perceived as systems that include a product subsystem (the project outcome) and an organization subsystem (the temporary multi-firm organizational network that produces the project outcome). This study addresses product-organization interdependence by analyzing product and organization subsystem components in terms of their uniqueness and reuse across multiple projects. The empirical analysis focuses on four global renewable fuels refinery projects implemented by Neste from 2003 to 2011. The refineries are based on the same proprietary technology but are unique at the project level.
Findings
The findings indicate interesting interdependencies between product and organization subsystems when analyzed at the component level: the findings suggest both diagonal and off-diagonal positions in the volume-variety matrix. An example of an off-diagonal position is a reused organization subsystem component associated with a unique product subsystem component, meaning that choosing the same organization in a future project can be used for acquiring an improved and, thereby, unique product subsystem component.
Originality/value
The study elaborates upon the volume-variety matrix in the context of major projects. The findings related to off-diagonal positions in the matrix provide new knowledge on combinations at the component level where a reused organization can be associated with a unique product, and vice versa. This has direct implications for management of projects.
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Sylvia Odusanya, J. Jorge Ochoa, Nicholas Chileshe and Seungjun Ahn
The purpose of this paper is to provide a holistic view of the link between the identification of complexity contributing factors, the application of project management approaches…
Abstract
Purpose
The purpose of this paper is to provide a holistic view of the link between the identification of complexity contributing factors, the application of project management approaches and their impacts on the performance of Information Technology (IT)-enabled change projects.
Design/methodology/approach
A qualitative approach of an embedded single-case design comprising three IT-enabled change projects delivered in Australia was used to explore the impact of complexity contributing factors and project management approaches on project performance measures. Semi-structured interviews were used as the main data collection method. Thematic analysis was used as the data analysis approach.
Findings
The results from the thematic analysis highlight that complexity contributing factors are related to two categories of complexity defined in this paper: technical uncertainties and uncertainty in goals and deliverables, both have an impact on the performance of IT-enabled change projects. It also highlights key project management approaches such as the use of an adaptive management approach and good communication as key to managing complexity. It also identifies a misalignment between stakeholder perception of success and the project management success measure for complex IT-enabled projects.
Research limitations/implications
The research is based on data collected from Australian participants involved in three case studies. Additional data collection and reviews from practitioners in the field of project management could further refine and improve this research.
Practical implications
The research facilitates the identification of specific complexity contributing factors at the early stage of a project to ensure that the appropriate project management approaches and success measures are used.
Originality/value
The paper contributes to rethinking the pathways towards improving project performance in the IT sector by expanding the identification of project complexity to understanding how complexity and the management approaches impact project performance.
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Cameron C. Beatty, Erica R. Wiborg, Brittany Brewster and Julie B. LeBlanc
Few studies explore post-collegiate leadership applications of alumni who complete curricular leadership programs, like minors or certificates. How can we, as a field, say our…
Abstract
Few studies explore post-collegiate leadership applications of alumni who complete curricular leadership programs, like minors or certificates. How can we, as a field, say our leadership programs and courses integrate beyond the boundaries of campus or undergraduate life without an understanding of post-collegiate leadership applications? This study explored the leadership learning of alumni of an undergraduate academic leadership certificate in the southeast United States. The researchers employed a qualitative, single, embedded case study design and data collection for this study. The study primarily relied on in-depth interviews, utilizing an interview guide approach (Johnson & Christensen, 2014). The interview guide’s purpose was to focus interviews on topics related to students’ learning and current applications of program learning outcomes. This study’s findings highlighted the practice of reflection for alumni, appreciation for collaboration and building relationships, and how alumni could connect and apply their past leadership coursework to their current professional or personal leadership experiences. The researchers were interested in exploring how leadership learning in higher education contributed to students’ success in their careers, personal life, and community.
Joakim Kembro and Kostas Selviaridis
– This paper aims to empirically explore demand-related information sharing in the extended supply chain.
Abstract
Purpose
This paper aims to empirically explore demand-related information sharing in the extended supply chain.
Design/methodology/approach
Through a single, embedded case design, a range of methods are used to collect data from companies representing three different supply chain tiers, including focal company, first-tier suppliers and first-tier customers. The collected data are analysed through the theoretical lens of interdependence.
Findings
The findings indicate that the supply chain actors adapt information sharing to the pooled, serial or reciprocal type of interdependence. Information sharing is thus increased with key dyadic partners representing, for example, unique offerings and high market shares as percentage of total expenditure/sales. The study also unearths several barriers to information sharing beyond dyadic ties, including problems related to dis-aggregated, misinterpreted and/or incomplete information.
Research limitations/implications
The study empirically contributes to the existing literature by exploring information sharing in the extended supply chain and by suggesting different approaches to information sharing depending on the type and intensity of interdependence between supply chain partners. Further, the paper contributes to the existing literature on barriers of information sharing in supply chains by identifying barriers specific to multi-tier information sharing. “Meta-information” (i.e. information about the shared information) is needed to overcome some of the barriers of sharing information in cases of weak, pooled interdependencies in the supply chain.
Practical implications
Similar to previous empirical research, this exploratory study indicates that companies, in general, refrain from sharing information beyond dyadic ties. Supply chain managers would instead mostly focus on stronger, reciprocal interdependencies and emphasise dyadic information sharing. To further guide managers, a demand profiling framework considering market share and demand uncertainty is presented. It may be interesting to engage in multi-tier information sharing in particular cases where strong interdependence exists between three or more partners.
Originality/value
This study contributes to existing research on information sharing in supply chains by empirically studying information sharing in an extended supply chain, applying interdependence theory as its analytical framework and unearthing several barriers that are specific to multi-tier information sharing.
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Miia Martinsuo and Päivi Lehtonen
Earlier research has investigated project autonomy only in the context of one parent organization, and not sufficiently in complex stakeholder environments. This paper aims to…
Abstract
Purpose
Earlier research has investigated project autonomy only in the context of one parent organization, and not sufficiently in complex stakeholder environments. This paper aims to examine project autonomy and its formation in a complex stakeholder environment. The purpose is to increase understanding on project autonomy, its formation, enablers, and barriers in a complex stakeholder environment, particularly in service development networks.
Design/methodology/approach
An embedded case study strategy of 11 service development projects are employed within the same non‐profit parent organization, each with their unique, complex stakeholder networks. Data were collected through interviews with key informants both in the projects and their parent organization and content analyzed.
Findings
The results reveal that project autonomy appears in constant interplay with the surrounding stakeholder environment. Four types of context‐dependent autonomy are characterized in the projects: isolated, privileged, networked, and embedded. How the parent organization enables and constrains autonomy is also reported by moderating the level of attention given to projects more or less deliberately.
Research limitations/implications
The alleged connection between project autonomy and success needs to be questioned in complex stakeholder environments. Further research is suggested on the dynamics of project autonomy throughout the project lifecycle, and the effects of contingency factors such as project type. As the embedded single‐case strategy has its limitations for generalizability, further research should test and verify the findings in other contexts.
Practical implications
Project manager and owner capabilities should be aligned with the type and degree of project autonomy.
Originality/value
The results contribute to the literature on project autonomy by drawing attention to the complexity of a project's stakeholder environment and by lending empirical support to recent conceptual research on context‐bound project strategies.
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