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In this paper, the authors consider how qualitative research techniques that are used in applied psychology to understand a person’s feelings and needs provides a means to elicit their security needs.

Recognizing that the codes uncovered during a grounded theory analysis of semi-structured interview data can be interpreted as policy attributes, the paper develops a grounded theory-based methodology that can be extended to elicit attribute-based access control style policies. In this methodology, user-participants are interviewed and machine learning is used to build a Bayesian network-based policy from the subsequent (grounded theory) analysis of the interview data.

Using a running example – based on a social psychology research study centered around photograph sharing – the paper demonstrates that in principle, qualitative research techniques can be used in a systematic manner to elicit security policy requirements.

While in principle qualitative research techniques can be used to elicit user requirements, the originality of this paper is a systematic methodology and its mapping into what is actionable, that is, providing a means to generate a machine-interpretable security policy at the end of the elicitation process.

Managing conflicts between employees and supervisors is a critical issue in maintaining productive labor‐management relations. This study uses the theory of cooperation and competition to specify the nature of the relationship and the flexible strategies that facilitate mutually beneficial solutions to employee complaints. Results based on interviews of supervisors and union employees in a remote site in British Columbia support the hypotheses that cooperative, compared to competitive and independent, goals promote open‐minded discussions of complaints that result in efficient resolutions which benefit both supervisors and employees. Results suggested that developing cooperative goals and open‐minded negotiation skills can help supervisors and employees to create integrative solutions to shopfloor conflicts.

This paper builds on a long-lasting research program on the micro-foundations of innovative decision making, founded on a development of a neglected epistemic aspect of Simon's work, and on contributions in epistemology, in which heuristics are not procedures that are uncertaintyavoiding, economizing on cognitive and search effort, and problem-space reducing, but procedures that are uncertainty-modeling, investing in research effort, and problem-expanding. The paper offers a summary of the main effective heuristics of that kind so far identified, as applied to real processes of innovative decision making under epistemic uncertainty, such as judging and investing in novel entrepreneurial projects. It argues and shows that, in contrast to the common view, a wide range of those procedures, usually thought to belong to different and rival models, can be fruitfully combined.

The ‘impact on society’ component of the EFQM business excellence model proves a stumbling block for many organizations. While they are adept at compiling hard data on products and processes, the ‘softer’, social issues still elude them.

The study tested a model of the antecedents and consequences of organizational justice among Ghanaian industrial workers (N = 320). Justice perceptions were examined in terms of their socio-cultural properties and demographic variables. These variables were examined in terms of their impact as antecedents and consequences of justice evaluations. Antecedents comprised work-related and personal characteristics. Consequences comprised perceived organizational support, organizational citizenship behavior, organizational safety climate, safety behavior, and accident frequency. Multiple regression analyses were conducted to test the hypotheses. Mplus-7 indicated a partial mediation effect in a multi-mediation model. Work-related variables strongly and positively correlated with organizational justice, and were generally better predictors of organizational justice than were personal characteristics. The results have implications to organizational behavior.

Sixty management consultants (30 with technical/scientific (T) background, and thirty with non‐technical (NT) background) operating in small companies (≤50 employees) were administered the Management Consultant Style Inventory (MCSI), based on the Blake and Mouton Consulcube. This was to test whether consultants operating in small organisations tend to use similar or whether they have preferred styles of intervention. The results show that there were no statistically significant differences between the two groups. Statistically significant differences (based on age and gender) were found within the groups (for the T group, F4,29s at p <0.001, and the NT group F2,29 = 3.85s at p < 0.025). When taking into account subgroups with n = 7 or more, the most preferred intervention style was the Catalytic (T, male, 41−y, n = 15, mean score = 28 out of 40s.d. = 4.8), and the least preferred was the Prescriptive (NT, male, 41–50 years, n = 10, mean score = 21s.d. = 3.8). © 1997 by John Wiley & Sons, Ltd. and European Research Press Ltd.

How a micro-founded discipline such as economics could deal with the increasing global economic reality? This question has been asked frequently since the last economic crisis that appeared in 2008. In this challenging context, some commentators have turned their attention to a new area of knowledge coming from physics: econophysics which mainly focuses on a macro-analysis of economic systems. By showing that concepts used by econophysicists are consistent with an existing economic knowledge (developed by J.S. Mill), the purpose of this paper is to claim that an interdisciplinary perspective is possible between these two communities.

The authors propose a historical and conceptual analysis of the key concept of emergence to emphasize the potential bridge between econophysics and economics.

Six methodological arguments will be developed in order to show the existence of conceptual bridges as a necessary condition for the elaboration of a common language between economists and econophysics which would not be superfluous, in this challenging context, to clarify the growing complexity of economic phenomena.

Although the economics and econophysics study same the complex economic phenomena, very few collaborations exist between them. This paper paves a conceptual/methodological path for more collaboration between the two fields.

Dark marketing is the “the application or adaptation of marketing principles and practices to domains of death, destruction and the ostensibly reprehensible”. This paper examines the nature, character and extent of dark marketing, noting that it is made manifest in manifold shapes and forms.

Primarily a conceptual paper, this article includes several mini case studies – exemplars, rather – of dark marketing's many and varied expressions.

The paper considers the scale and scope of dark marketing, and endeavours to classify both. Dark marketing is discernible at micro, meso and macro scales. Its scope consists of four shades or degrees of darkness, entitled light dark marketing, slight dark marketing, quite dark marketing and night dark marketing. An evolutionary trend in the direction of darkness is also noted.

The paper is a think piece, not an empirical analysis. It is, therefore, a first step rather than a definitive statement.

Practitioners and academics are inclined to regard marketing in a positive light, as a force for the good. Crusading journalists and certain social scientists see it as the spawn of the devil. This article argues that the dark and light aspects of marketing are inextricably intertwined.

The paper provides food for thought, a markedly different way of thinking about marketing and its place in the world.

Although ageing itself does not lead to insomnia, changes in sleep architecture (the ‘typical’ physiological progression from wakefulness to deep sleep) and health status create a vulnerability to the development of insomnia, which can be precipitated by a trigger event. This review highlights some of the problems associated with insomnia in older people and offers insights into the possible approaches to stop insomnia from becoming a ‘rite of passage’. The main conclusion from this review however, is that sleep research focusing specifically on the ageing population is badly needed, alongside a unified diagnostic system and research structure (Leger, 2000). These findings are also discussed in relation to both healthcare policy and practice.

Much of the prior literature on arbitrator acceptability is focused primarily on demographic characteristics of arbitrators and parties. This article draws from several behavioral theories to build a single conceptual model of arbitrator acceptability. Key concepts from the theory of planned behavior, control theory, organizational justice theories, and the decision making literature are integrated into a single framework that enhances our understanding of this topic and provides useful directions for future research.