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Article
Publication date: 12 February 2019

Scott W. Geiger, Dan Marlin and Sharon L. Segrest

The purpose of this paper is to contribute to the healthcare management literature and improve the understanding of the slack and performance link by examining the hospital slack…

Abstract

Purpose

The purpose of this paper is to contribute to the healthcare management literature and improve the understanding of the slack and performance link by examining the hospital slack and performance relationship using a sample of 148 US hospitals.

Design/methodology/approach

Using cluster analysis, ANCOVA and means comparisons, this study identifies different hospital slack configurations and their associated performance implications.

Findings

The results demonstrate that different configurations of slack resources result in different levels of hospital performance. The findings also demonstrate equifinality in this relationship suggesting that some configurations of slack can result in similar levels of performance.

Practical implications

The results indicate that managerial attention should be paid to not only identifying appropriate levels and types of slack for hospitals but also to appropriate ways to bundle these resources. The findings also suggest there may be multiple ways for hospitals’ administrators to effectively manage and bundle slack resources.

Originality/value

Organizational slack and its impact on organizational performance is an important area of research within the management literature. Unfortunately, no known studies have examined how different types of slack resources are configured or bundled together in healthcare organizations and how this impacts firm performance. This study provides a significant contribution to the literature by providing a first step in understanding the slack and performance relationship in the hospital industry.

Details

Management Decision, vol. 57 no. 11
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 6 August 2019

Cristina M. Giannantonio, Amy E. Hurley-Hanson, Sharon L. Segrest, Pamela L. Perrewé and Gerald R. Ferris

The purpose of this paper is to gain a better understanding of the effects of recruiter friendliness and both verifiable and non-verifiable job attributes in the recruitment…

1862

Abstract

Purpose

The purpose of this paper is to gain a better understanding of the effects of recruiter friendliness and both verifiable and non-verifiable job attributes in the recruitment process.

Design/methodology/approach

In total, 498 participants watched a videoed simulation of a recruitment interview and completed a questionnaire. Three-way analysis of variance (ANOVA) was used to test the interaction and main effect hypotheses.

Findings

Applicant reactions were more favorable with a friendly recruiter. The more favorable the verifiable job attribute information (JAI), the more favorable the applicant reactions were to the employment opportunity. Compared to applicants who received negative or no non-verifiable JAI, applicants who received positive or mixed non-verifiable JAI were more attracted to the recruiter, perceived the employment opportunity as more desirable, and were more willing to pursue the employment opportunity. Reactions were most favorable in the positive non-verifiable JAI condition, less favorable in the mixed condition, and least favorable in the negative condition. Surprisingly, the “no information” mean was above the negative information condition.

Originality/value

This fully crossed 2 × 3 × 4 experiment simultaneously examined 2 levels of recruiter friendliness, 3 levels of verifiable job attributes and 4 levels of non-verifiable job attributes. The five dependent variables were attraction to the recruiter, attraction to the employment opportunity, willingness to pursue the employment opportunity, the perceived probability of receiving a job offer and the number of positive inferences made about unknown organizational characteristics. Previous research examining the effects of employment inducements and job attributes were conducted in field settings where it is difficult to control the amount and favorability of JAI applicants receive.

Article
Publication date: 2 March 2020

Sharon L. Segrest, Martha C. Andrews, Scott W. Geiger, Dan Marlin, Patricia G. Martinez, Pamela L. Perrewé and Gerald R. Ferris

Acts of interpersonal influence are observed throughout organizations, and most typically, in direct supervisor–subordinate relationships. However, researchers have focused less…

1088

Abstract

Purpose

Acts of interpersonal influence are observed throughout organizations, and most typically, in direct supervisor–subordinate relationships. However, researchers have focused less on subordinates bypassing the chain of command and targeting their supervisor's supervisor with influence attempts. We conceptualize a new term, “leapfrogging,” as subordinates' attempts to influence and manage the impressions of their supervisor's supervisor. Here we focus on influencing the target's perception of likability (the focus of ingratiation) and competence (the focus of self-promotion). This study focuses on its personal and situational antecedents.

Design/methodology/approach

Given the central role of social exchange and psychological processes within this phenomenon, we build on a social exchange and a social cognition approach. Using a sample of 131 university support personnel service employees, hierarchical regression is used to test the hypotheses.

Findings

The following antecedents of leapfrogging are hypothesized and tested: the subordinate personal characteristics of Machiavellianism, need for achievement, and fear of negative evaluation, and the situational/relational characteristic of leader–member exchange (LMX). Of these potential antecedents, subordinate Machiavellianism and LMX were the strongest predictors, and subordinates' need for achievement and fear of negative evaluation were moderate predictors.

Practical implications

Leapfrogging occurs when actors are frustrated with their current situation and desire change. However, influence tactics aimed at a subordinate's supervisor's supervisor may further strain a low-quality leader–subordinate relationship. As actors become increasingly dissatisfied and leave, this may result in increased organizational costs related to the loss of experienced employees and the hiring and training of new ones.

Originality/value

Most upward influence research has largely ignored subordinate influence attempts that go outside of the normal chain of command and target their boss's boss. The present study addresses this gap in the literature by examining leapfrog behaviors. Although acknowledged in a limited manner as a legitimate organizational behavior, this topic has received virtually no empirical attention.

Article
Publication date: 1 September 2004

Paul Fadil, Sharon L. Segrest‐Purkiss, Amy E. Hurley‐Hanson, Mike Knudstrup and Lee Stepina

A comparison of distributive justice strategies was made between a collectivistic culture, i.e., Mexico, and an individualistic culture, i.e., the United States. This study is the…

Abstract

A comparison of distributive justice strategies was made between a collectivistic culture, i.e., Mexico, and an individualistic culture, i.e., the United States. This study is the first to include the effect of ingroup/outgroup on the distribution strategies as Fischer and Smith (2003) called for in their extensive meta‐analysis of the topic. Distributive justice was operationalized as the monetary rewards given by Northern Mexicans and Americans in sixteen different allocation vignettes. The results showed that the two groups were significantly different in only one of the allocation vignettes. These results indicate a convergence between the cultures of the northern maquiladora region of Mexico and of the United States. Northern Mexicans and Americans were not significantly different in their distributive justice strategies.

Details

Cross Cultural Management: An International Journal, vol. 11 no. 3
Type: Research Article
ISSN: 1352-7606

Keywords

Article
Publication date: 1 June 2004

George Beck and Sharon L. Segrest‐Purkiss

The LAUSD is the largest school district in the State and is charged with the responsibility of educating over one‐fifth of the children in California. Taken individually, each of…

442

Abstract

The LAUSD is the largest school district in the State and is charged with the responsibility of educating over one‐fifth of the children in California. Taken individually, each of the LAUSD’s eleven local districts would rank in the top twenty in the State in terms of student population. The District is LA County’s second largest employer, and with an annual operating and capital budget of over nine billion dollars, it brings together a diverse range of active and dynamic stakeholders. In 2000 the LAUSD found itself at a crossroads. In response to growing criticism and the threat of a State‐mandated break‐up due to the poor performance of their schools, the District created eleven mini‐districts to improve accountability and take instructional programs closer to the people who use them. This paper provides background on the LAUSD’s decentralization effort and power sharing aspects of the District’s self‐imposed break‐up, and recommendations for addressing these issues are postulated.

Details

Management Research News, vol. 27 no. 6
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 1 February 2003

Sharon L. Segrest, Eric J. Romero and Darla J. Domke‐Damonte

This conceptual paper explores how the construct of machismo can influence gender‐based discrimination across two cultures; Mexico and the US. First, the relevant literature on…

3295

Abstract

This conceptual paper explores how the construct of machismo can influence gender‐based discrimination across two cultures; Mexico and the US. First, the relevant literature on machismo is reviewed and the construct clarified. Secondly, evidence is presented which indicates that masculine gender roles are not innate, but rather heavily influenced by cultural factors. Hofstede’s cultural dimensions are used to develop propositions about the effect of masculinity on gender‐based discrimination. We suggest propositions designed to explain how programs aimed at eliminating or reducing gender‐based discrimination might be impacted by high levels of cultural masculinity.

Details

Equal Opportunities International, vol. 22 no. 1
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 1 October 2005

Amy E. Hurley‐Hanson, Stefan Wally, Sharon L. Segrest Purkiss and Jeffrey A. Sonnenfeld

This study aims to explore the role of formal education in managerial career attainment and how this role has changed over time.

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Abstract

Purpose

This study aims to explore the role of formal education in managerial career attainment and how this role has changed over time.

Design/methodology/approach

The personnel records of two cohorts of managers who entered the firm at different times in a large internal labor market company were examined. The study encompassed years of education, subject of degree, timing of degree conferral, and quality of educational institution. Career attainment was regressed on the control variables and the hypothesized predictor variables using hierarchical multiple regression analysis.

Findings

The research suggests that the importance of having an undergraduate degree seems to be increasing, while the importance of the selectivity of the university seems to be decreasing with respect to career attainment. Also, majoring in business continues to be an important factor related to career attainment.

Research limitations/implications

Future research focusing specifically on the differences in managerial career attainment of individuals who stay with their initial firm versus those who change employers would be beneficial. It would also be interesting to focus on the different reasons why people go back to school to obtain a degree.

Practical implications

Obtaining a degree after entering the firm was not related to career attainment. Universities have advocated the benefits of obtaining a degree to students who are already in the workforce. These results must be investigated further.

Originality/value

The data for this study were obtained from occupational records and allowed a more detailed analysis of an actual internal labor market organization and a longitudinal look at the changing role of education in relationship to career attainment.

Details

Personnel Review, vol. 34 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 April 2003

Amy E. Hurley, Stefan Wally, Sharon L. Segrest, Terri Scandura and Jeffrey A. Sonnenfeld

Literature on tournament mobility in internal labor markets (ILMs) is reviewed revealing a paucity of studies examining the promotion patterns of late entrants into internal…

892

Abstract

Literature on tournament mobility in internal labor markets (ILMs) is reviewed revealing a paucity of studies examining the promotion patterns of late entrants into internal promotion systems. An investigation of 502 managers in a large corporation indicated that late entry into the ILM organization was significantly and positively related to career attainment, supporting the “clean slate effect”. In addition, experience in the corporate office was positively related to managerial career attainment, while being female was negatively related to career attainment. In contrast to the tournament model theory, the number of years to reach middle management was positively related to career success. While no effect for race was found, this may be due to the relatively low representation of minorities in the firm studied. Moderating effects of late entry on gender, race or corporate experience were also not found.

Details

Personnel Review, vol. 32 no. 2
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 September 2003

Mike Knudstrup, Sharon L. Segrest and Amy E. Hurley

In this study, interviewees in the training group were instructed to use mental imagery techniques in a simulated employment interview. Results indicated that the subjects who…

2523

Abstract

In this study, interviewees in the training group were instructed to use mental imagery techniques in a simulated employment interview. Results indicated that the subjects who used mental imagery had higher performance in the interview and lower perceived stress than the subjects who did not use mental imagery. Mental imagery did not have a significant effect upon perceptions of self‐efficacy. Mental imagery ability had a positive effect on perceived usefulness of mental imagery while controllability and vividness did not. Subjects did indicate positive perceptions of the mental imagery intervention and a willingness to use mental imagery again in the future. The personality variable, “conscientiousness”, had a significant effect in the mental imagery performance relationship.

Details

Journal of Managerial Psychology, vol. 18 no. 6
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 1 October 1998

Sharon L. Segrest, Darla J. Domke‐Damonte, Angela K. Miles and William P. Anthony

This study examined the impact of social influence theory on distance education technology (DET) usage. Delineation of university culture types conceptualized by Bergquist (the…

1973

Abstract

This study examined the impact of social influence theory on distance education technology (DET) usage. Delineation of university culture types conceptualized by Bergquist (the collegial culture, the managerial culture, the developmental culture, and the negotiating culture) were also examined in relation to technology usage. This study tested the proposed relationships in a survey of distance education technology usage at a major southeastern university, and findings support the influence of past experience with technology and social influence, and provide limited support for the influence of the culture types and individual factors on technology usage. This study encourages administrators to more closely examine their own academic cultures to identify appropriate actions to take before pursuing organizational changes like DET adoption, so that the resulting DET usage might more closely mirror the expected outcomes.

Details

Journal of Organizational Change Management, vol. 11 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

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