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Article
Publication date: 31 January 2020

Khuram Shahzad, Tahir Ali, Marko Kohtamäki and Josu Takala

This study aims to present an integrated framework and investigate the enabling roles of governance mechanisms (i.e. contract, interdependence, trust and communication) in the…

1196

Abstract

Purpose

This study aims to present an integrated framework and investigate the enabling roles of governance mechanisms (i.e. contract, interdependence, trust and communication) in the choice of effective conflict resolution strategies (CRS) that in turn facilitate buyer–supplier relationship (BSR) performance.

Design/methodology/approach

Using Web-survey, data are collected from 170 Finnish small- and medium-sized enterprises that have key relationships with suppliers. This study uses structural equation modeling to test the research framework and hypotheses of the study.

Findings

The results based on empirical evidence demonstrate how the firms’ choice of CRS depends on the governance mechanisms. The problem solving approach is the most preferable choice, while the legalistic approach remains the last resort influenced by different governance mechanisms. Interdependence and trust between firms drive them to compromise while resolving inter-organizational conflicts. The selected strategies by firms may also either reinforce or deteriorate relationship performance.

Practical implications

Supply chain managers should recognize the context in which these choices of CRS are made, as it guides them to anticipate their partner’s behavior as well as influences their strategy choice decisions when coping with conflicts. A trustworthy environment supports in providing a certain level of confidence while interdependency drives firms to compromise. The legalistic strategy can hurt the partner’s feelings and diminish relationship performance.

Originality/value

Conflicts in BSR have become inevitable, but the existing literature is missing evidence on how companies use CRS to enhance relationship performance. Hence, this study differs from those of earlier conflict studies, as it provides a more integrative perspective of buyer–supplier conflict resolution process. This study argues that relationship governance mechanisms can be connected to the choice of effective CRS when tensions arise. Moreover, by assessing the relationship between CRS and relationship performance, this study offers valuable insights to understand that effective strategies enable partners to mutually adapt constructive approaches that facilitate cooperative behavior and accommodate both parties’ interests and needs.

Details

Journal of Business & Industrial Marketing, vol. 35 no. 6
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 6 August 2020

Qasim Ali Nisar, Nadia Nasir, Samia Jamshed, Shumaila Naz, Mubashar Ali and Shahzad Ali

This study is undertaken to examine the antecedents and role of big data decision-making capabilities toward decision-making quality and environmental performance among the…

3422

Abstract

Purpose

This study is undertaken to examine the antecedents and role of big data decision-making capabilities toward decision-making quality and environmental performance among the Chinese public and private hospitals. It also examined the moderating effect of big data governance that was almost ignored in previous studies.

Design/methodology/approach

The target population consisted of managerial employees (IT experts and executives) in hospitals. Data collected using a survey questionnaire from 752 respondents (374 respondents from public hospitals and 378 respondents from private hospitals) was subjected to PLS-SEM for analysis.

Findings

Findings revealed that data management challenges (leadership focus, talent management, technology and organizational culture for big data) are significant antecedents for big data decision-making capabilities in both public and private hospitals. Moreover, it was also found that big data decision-making capabilities played a key role to improve the decision-making quality (effectiveness and efficiency), which positively contribute toward environmental performance in public and private hospitals of China. Public hospitals are playing greater attention to big data management for the sake of quality decision-making and environmental performance than private hospitals.

Practical implications

This study provides guidelines required by hospitals to strengthen their big data capabilities to improve decision-making quality and environmental performance.

Originality/value

The proposed model provides an insight look at the dynamic capabilities theory in the domain of big data management to tackle the environmental issues in hospitals. The current study is the novel addition in the literature, and it identifies that big data capabilities are envisioned to be a game-changer player in effective decision-making and to improve the environmental performance in health sector.

Details

Journal of Enterprise Information Management, vol. 34 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

Case study
Publication date: 10 September 2015

William Ritchie, Dusty Williamson, John Ni, Ali Shahzad and George Young

Located in the Mid-Atlantic region of the United States, Eastern Truss Company produced trusses used in construction of both large warehouses and custom homes. This case presents…

Abstract

Synopsis

Located in the Mid-Atlantic region of the United States, Eastern Truss Company produced trusses used in construction of both large warehouses and custom homes. This case presents the student with the opportunity to analyze the critical factors associated with the decision of whether Eastern should adopt a new production technology and whether cash flows from reduction of temporary workers will cover adoption coasts. The student must evaluate the decision to adopt the production technology through the lens of operations management tools. This case is appropriate for undergraduate business studies in the field of operations management.

Research methodology

Case study.

Relevant courses and levels

Undergraduate operations management.

Details

The CASE Journal, vol. 11 no. 3
Type: Case Study
ISSN: 1544-9106

Keywords

Article
Publication date: 12 February 2018

Muhammad Usman, Bilal Akbar, Sajjad Miran and Qazi Shahzad Ali

Wind energy has become a distinguished field of energy among the alternative energy resources. Despite economical disadvantages, the production of wind energy is desired to…

Abstract

Purpose

Wind energy has become a distinguished field of energy among the alternative energy resources. Despite economical disadvantages, the production of wind energy is desired to fulfill the demand of the energy. Low reliability is a big issue in the development of wind energy technology that has affected wind farm operations. The purpose of the study is to find the reason for the low reliability and high downtime for wind turbines.

Design/methodology/approach

The systems engineering approach has a high success rate in handling complex systems such as wind farms. A failure finding model is presented based on the systems engineering, with the focus to analyze the failures at the interfaces. The required data have been collected by reviewing the literature.

Findings

Gear box interfaces are a vital reason for the higher downtime and frequent failures of wind turbines, and the bearing and the lubricant in the gear box are affected because of their inappropriate combination.

Originality/value

The reliability and the maintainability of the wind turbine is a topic of major importance. The study is an attempt to contribute to a more sophisticated solution to the reliability problem of the wind turbine. Moreover, it shows the importance of interfaces in designing the complex systems.

Details

World Journal of Engineering, vol. 15 no. 1
Type: Research Article
ISSN: 1708-5284

Keywords

Article
Publication date: 12 October 2020

Mehboob Ali, F. Sultan, Waqar Azeem Khan, M. Shahzad, Hina Arif and M. Irfan

The purpose of this paper is to investigate the heat transportation rate by using Cattaneo–Christov heat flux model. Furthermore, homogeneous-heterogeneous reaction is also…

37

Abstract

Purpose

The purpose of this paper is to investigate the heat transportation rate by using Cattaneo–Christov heat flux model. Furthermore, homogeneous-heterogeneous reaction is also deliberated in the modeling of concentration expression.

Design/methodology/approach

The nonlinear PDEs are reduced to ODEs via implementation of applicable transformations. Numerical scheme bvp4c is used to obtain convergent solutions.

Findings

The main findings are to characterize the generalized Fourier’s heat flux and homogeneous-heterogeneous reactions in 3D flow of non-Newtonian cross fluid.

Originality/value

It is to certify that this paper is neither published earlier nor submitted elsewhere.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 31 no. 11
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 11 July 2023

Shahzad Ali, Nor Azam Abdul Razak, Bakti Hasan-Basri and Hasnain Ali

This study investigated the in-role and extra-role performance of male and female teachers. Multigroup Analysis is applied to the unique combination of independent variable time…

Abstract

Purpose

This study investigated the in-role and extra-role performance of male and female teachers. Multigroup Analysis is applied to the unique combination of independent variable time pressures, mediating variable psychological empowerment and dependent variable teacher in-role and extra-role performance.

Design/methodology/approach

The reason for employing a distinctive methodology is because of male and female characteristics. In addition, data were gathered during COVID-19 using convenient sampling techniques from male and female teachers working in Pakistani higher education institutions.

Findings

The results showed that time has a significant impact on how well male and female teachers do their jobs. According to the gendered characteristics, psychological empowerment significantly intervenes between time pressure and teacher performance. Furthermore, the result provides policymakers with guidelines while assigning the task to teachers.

Practical implications

This article highlighted the issues of performance under time pressure imposed by an educational institution's employer and developed the mechanism for effective and efficient policies to improve the performance of teachers.

Originality/value

Under the lens of the cognitive theory of load, this study contributes to the literature on time pressure, psychological empowerment and teacher performance by introducing a novel concept and novel research framework.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 25 July 2023

David Cavazos, Mathew Rutherford and Ali Shahzad

This study examines how firm product reputation functions as an internal and external expectations-setting mechanism shaping firm and external stakeholder behavior.

Abstract

Purpose

This study examines how firm product reputation functions as an internal and external expectations-setting mechanism shaping firm and external stakeholder behavior.

Design/methodology/approach

Longitudinal analysis of 17,879 recalls from 15 automobile manufacturers operating in the United States between 1967 and 2016.

Findings

Applying the behavioral theory of the firm (BTF) and signaling theory, this study’s findings suggest that product safety reputation creates variability in the likelihood of both voluntary and government-ordered recalls.

Research limitations/implications

Performance expectations set by past product performance influence managerial decision-making such that products with a higher reputation for quality are more likely to be voluntarily recalled than are their less reputable counterparts. Similarly, regulators are more likely to order the recall of higher reputation products, suggesting that past product performance also influences enforcement behavior. Finally, the scope and severity of product defects are shown to interact with product reputation to influence the likelihood of government-ordered recall.

Practical implications

Firms and firm stakeholders make distinct decisions based on performance variations within firm product portfolios.

Social implications

Overall firm reputation is important, but there are distinct dynamics that result in product performance variability within firm product portfolios that have important implications on issues such as product safety recalls.

Originality/value

This study's findings reveal that as an internal signal, managers' expectations of product performance can change their behavior following product safety defects. Specifically, voluntary product recalls are more likely for higher-reputation products than those with lower reputations for product safety. This suggests that firm behavior regarding product safety recalls is not consistent within their own product lines. Externally, this study’s findings suggest that product reputation also influences relationships with key stakeholders. Product reputation for quality was shown to be associated with an increased likelihood of government sanctions. Regulators will also be more likely to initiate punitive sanctions against higher-reputation products as the severity and scope of safety defects increase. Under such circumstances, higher-reputation products are more likely to face government sanctions than lower-reputation products. Hence, government regulatory behavior is subject to influence from performance signals such as product reputation.

Details

Management Decision, vol. 61 no. 11
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 14 September 2022

Muhammad Hamid Murtza, Hafiz Muhammad Usman Khizar, Shahzad Ali Gill, Syed Muhammad Javed Iqbal and Saba Javaid

This qualitative study deals with the career longevity phenomenon in the hospitality sector of Pakistan and aimed at exploring the factors which become the reason for continuing…

Abstract

Purpose

This qualitative study deals with the career longevity phenomenon in the hospitality sector of Pakistan and aimed at exploring the factors which become the reason for continuing services in this sector for a longer period despite the prevailing perception of the short-term and unsatisfactory hospitality careers.

Design/methodology/approach

The study has taken up an interpretive social constructivism approach to carry out the research. The purposive sampling technique is used to solicit expert insights into the dynamics of the hospitality career. A thematic analysis was employed to identify the common themes, extract the meaning from the discussion patterns of the respondents, and outline viewpoints and ideas of the respondents.

Findings

The findings of the study are discussed at three levels of career, i.e. entry level, development level, and consolidation level. Long careers in the hospitality sector are a product of dedication and commitment to the job, professionalism, variety, complexity of the job, and healthy relationship with coworkers, supervisors, and guests.

Originality/value

The study links the belief of belonging and socialization attributes to the retention of employees in the hospitality sector jobs. Secondly, the study uses a qualitative approach to provide a diverse perspective of employee–industry loyalty rather than employee–organization loyalty. Thirdly, the study brings forth practical implications for personnel managers in the hospitality sector and proposes that the management should systematically stimulate the socialization of the workers to hold the talent despite providing workers with the opportunity to join another sector. Finally, the study informs about research limitations and directions for future research.

Article
Publication date: 18 August 2022

Aisha Aziz, Jawad Iqbal, Muhammad Hamid Murtza, Shahzad Ali Gill and Iqra Yousuf Cheema

The breakout of the COVID-19 pandemic has forced governments all over the globe to bring radical changes to all walks of life. Strict lockdowns are not only adversely affecting…

Abstract

Purpose

The breakout of the COVID-19 pandemic has forced governments all over the globe to bring radical changes to all walks of life. Strict lockdowns are not only adversely affecting the social, economic, and psychological wellbeing of individuals but also questioning the sustainability of most businesses. In wake of the current scenario, this study is aimed at exploring how the COVID-19 pandemic is influencing the sustainability of entrepreneurship particularly from a female perspective and further providing insights into the role of Islamic financial institutions in the sustainability of businesses during COVID-19.

Design/methodology/approach

This is a qualitative study that takes social constructivism approach to study the underlying phenomenon. Semi-structured interviews are conducted to collect primary data. Secondary data are also utilized in this study to theoretically define various concepts relating to entrepreneurial sustainability. The application of thematic analysis revealed various risks associated with sustainability. The interviews reveal the ground realities and tell us about the hardships being faced by the entrepreneurs due to ongoing crises. The participants of the study also shed light on the role of Islamic financial institutions during the pandemic.

Findings

The study results revealed that it may look impossible for women entrepreneurs to halt or avoid the adverse consequences of the pandemic; however, a few female entrepreneurs strived to guard their existing portfolios with the help of Islamic microfinance institutions. Whereas, several women, especially those running home-based businesses, lost their income streams. Despite these rapid challenges, most female entrepreneurs are working on inventive online systems to sustain their business activities during the crisis. Finally, guidelines are suggested which can help achieve sustainability of the entrepreneurial startups.

Research limitations/implications

The outcomes of this study are expedient for funding agencies, government authorities and Islamic financial institutions as well as for non-government institutions to establish sustainable and broader policies for women to become successful entrepreneurs during severe disasters like COVID-19. Moreover, the study is a helpful tool for women entrepreneurs to avert the worst impact of the pandemic with the help of Islamic microfinance institutions. The themes of this study help generate realistic information to appraise the strategies to create facilitating business environments that drive the women to carry out the entrepreneurial activity during any crisis like the COVID-19.

Practical implications

The results of this study provide evidence that crisis can be anticipated up to some extent if entrepreneurs become able to take proactive decisions in case of expected or identifiable threats. The study may also help the women entrepreneurs to comprehend the serious consequences of the pandemic by shifting their mode of financing to Islamic finance. Although this pandemic is a cause of physical discomfort instead this research may encourage the female entrepreneurs not to lose heart, just find the potential opportunities for their home-based and small businesses and manage funding from the Islamic microfinance institutions.

Originality/value

The study adds to the existing literature on entrepreneurial sustainability with a particular focus on the role of Islamic microfinance institutions for women entrepreneurs' sustainability in Pakistan. Secondly, the study employs the entrepreneurial sustainability model (ESM) that, according to the best of our knowledge, has not been used by the researchers earlier to study the given research phenomenon. Thirdly, the study findings are expedient for funding agencies, government authorities and financial institutions as well as for non-government institutions to establish sustainable and broader policies for women to become successful entrepreneurs during disasters like COVID-19.

Details

Journal of Economic and Administrative Sciences, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1026-4116

Keywords

Article
Publication date: 9 January 2019

Shahzad Ali Gill, Rashid Aftab, Shafiq Ur Rehman and Saba Javaid

The purpose of this paper is to investigate the relationship between youth empowerment and sustainable development (SD) with regards to the Prime Minister’s Youth Program (PMYP).

Abstract

Purpose

The purpose of this paper is to investigate the relationship between youth empowerment and sustainable development (SD) with regards to the Prime Minister’s Youth Program (PMYP).

Design/methodology/approach

Data were collected from randomly selected respondents (n=275) studying in Higher Education Institutions through online and self-administered structured questionnaire and from multiple secondary data sources.

Findings

The research findings infer that youth empowerment is significantly affected by the PMYP and there is a significant positive relationship between youth empowerment and SD. Overall, respondents appear to be satisfied with the program offerings and consider it a genuine effort toward youth empowerment for SD, but such notion also necessitates an integrated youth development paradigm in Pakistan.

Research limitations/implications

The cornerstone of nation’s development is an established realization worldwide that the involvement of youth in development processes is essential to save the country from “youth bulge” while converting this contour into a “demographic dividend.” It was, therefore, pertinent to explore how development actors can engage youth in order to transform priority areas into development programming and policies.

Originality/value

This study deals with quite an unexplored phenomenon of youth empowerment; hence, it serves as one of the first studies to provide evidence of the relationship between youth empowerment and SD in Pakistan’s perspective. Further, it also provides a basis for carrying out advance research on youth empowerment which may assist the government, NGOs and other donor agencies to understand youth issues and blueprint apposite strategies accordingly.

Details

Journal of Economic and Administrative Sciences, vol. 35 no. 3
Type: Research Article
ISSN: 1026-4116

Keywords

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