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Article
Publication date: 17 September 2024

Muddesar Iqbal, Sohail Sarwar, Muhammad Safyan and Moustafa Nasralla

The purpose of this study is to present a systematic and comprehensive review of personalized, adaptive and semantic e-learning systems.

Abstract

Purpose

The purpose of this study is to present a systematic and comprehensive review of personalized, adaptive and semantic e-learning systems.

Design/methodology/approach

Preferred reporting items of systematic reviews and meta-analyses guidelines have been used for a thorough insight into associated aspects of e-learning that complement the e-learning pedagogies and processes. The aspects of e-learning systems have been reviewed comprehensively such as personalization and adaptivity, e-learning and semantics, learner profiling and learner categorization, which are handy in intelligent content recommendations for learners.

Findings

The adoption of semantic Web based technologies would complement the learner’s performance in terms of learning outcomes.

Research limitations/implications

The evaluation of the proposed framework depends upon the yearly batch of learners and recording is a cumbersome/tedious process.

Social implications

E-Learning systems may have diverse and positive impact on society including democratized learning and inclusivity regardless of socio-economic or geographic status.

Originality/value

A preliminary framework of an ontology-based e-learning system has been proposed at a modular level of granularity for implementation, along with evaluation metrics followed by a future roadmap.

Details

International Journal of Web Information Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1744-0084

Keywords

Open Access
Article
Publication date: 11 June 2024

Julian Rott, Markus Böhm and Helmut Krcmar

Process mining (PM) has emerged as a leading technology for gaining data-based insights into organizations’ business processes. As processes increasingly cross-organizational…

Abstract

Purpose

Process mining (PM) has emerged as a leading technology for gaining data-based insights into organizations’ business processes. As processes increasingly cross-organizational boundaries, firms need to conduct PM jointly with multiple organizations to optimize their operations. However, current knowledge on cross-organizational process mining (coPM) is widely dispersed. Therefore, we synthesize current knowledge on coPM, identify challenges and enablers of coPM, and build a socio-technical framework and agenda for future research.

Design/methodology/approach

We conducted a literature review of 66 articles and summarized the findings according to the framework for Information Technology (IT)-enabled inter-organizational coordination (IOC) and the refined PM framework. The former states that within inter-organizational relationships, uncertainty sources determine information processing needs and coordination mechanisms determine information processing capabilities, while the fit between needs and capabilities determines the relationships’ performance. The latter distinguishes three categories of PM activities: cartography, auditing and navigation.

Findings

Past literature focused on coPM techniques, for example, algorithms for ensuring privacy and PM for cartography. Future research should focus on socio-technical aspects and follow four steps: First, determine uncertainty sources within coPM. Second, design, develop and evaluate coordination mechanisms. Third, investigate how the mechanisms assist with handling uncertainty. Fourth, analyze the impact on coPM performance. In addition, we present 18 challenges (e.g. integrating distributed data) and 9 enablers (e.g. aligning different strategies) for coPM application.

Originality/value

This is the first article to systematically investigate the status quo of coPM research and lay out a socio-technical research agenda building upon the well-established framework for IT-enabled IOC.

Details

Business Process Management Journal, vol. 30 no. 8
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 20 September 2024

Javier Santiago Cortes Lopez, Guillermo Rodriguez Abitia, Juan Gomez Reynoso and Angel Eduardo Muñoz Zavala

This qualitative study aims to fill gaps in a widely studied and relevant organizational feature: the alignment between information technologies and business strategies.

Abstract

Purpose

This qualitative study aims to fill gaps in a widely studied and relevant organizational feature: the alignment between information technologies and business strategies.

Design/methodology/approach

This research is a qualitative study. The authors used focus groups, content analysis and semantic networks as research approaches to identify the main factors that prevent or foster such alignment.

Findings

Results reveal a leading role of innovation, organizational culture, access to information and financial factors that could promote or inhibit alignment and competitiveness.

Originality/value

This research was conducted only in small and medium organizations in Mexico, which represents about 52% of the Mexican Gross Domestic Product (for Mexico as one of the leading trade partners of the USA).

Details

Measuring Business Excellence, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 23 September 2024

Bernardo Cerqueira de Lima, Renata Maria Abrantes Baracho, Thomas Mandl and Patricia Baracho Porto

Social media platforms that disseminate scientific information to the public during the COVID-19 pandemic highlighted the importance of the topic of scientific communication…

Abstract

Purpose

Social media platforms that disseminate scientific information to the public during the COVID-19 pandemic highlighted the importance of the topic of scientific communication. Content creators in the field, as well as researchers who study the impact of scientific information online, are interested in how people react to these information resources and how they judge them. This study aims to devise a framework for extracting large social media datasets and find specific feedback to content delivery, enabling scientific content creators to gain insights into how the public perceives scientific information.

Design/methodology/approach

To collect public reactions to scientific information, the study focused on Twitter users who are doctors, researchers, science communicators or representatives of research institutes, and processed their replies for two years from the start of the pandemic. The study aimed in developing a solution powered by topic modeling enhanced by manual validation and other machine learning techniques, such as word embeddings, that is capable of filtering massive social media datasets in search of documents related to reactions to scientific communication. The architecture developed in this paper can be replicated for finding any documents related to niche topics in social media data. As a final step of our framework, we also fine-tuned a large language model to be able to perform the classification task with even more accuracy, forgoing the need of more human validation after the first step.

Findings

We provided a framework capable of receiving a large document dataset, and, with the help of with a small degree of human validation at different stages, is able to filter out documents within the corpus that are relevant to a very underrepresented niche theme inside the database, with much higher precision than traditional state-of-the-art machine learning algorithms. Performance was improved even further by the fine-tuning of a large language model based on BERT, which would allow for the use of such model to classify even larger unseen datasets in search of reactions to scientific communication without the need for further manual validation or topic modeling.

Research limitations/implications

The challenges of scientific communication are even higher with the rampant increase of misinformation in social media, and the difficulty of competing in a saturated attention economy of the social media landscape. Our study aimed at creating a solution that could be used by scientific content creators to better locate and understand constructive feedback toward their content and how it is received, which can be hidden as a minor subject between hundreds of thousands of comments. By leveraging an ensemble of techniques ranging from heuristics to state-of-the-art machine learning algorithms, we created a framework that is able to detect texts related to very niche subjects in very large datasets, with just a small amount of examples of texts related to the subject being given as input.

Practical implications

With this tool, scientific content creators can sift through their social media following and quickly understand how to adapt their content to their current user’s needs and standards of content consumption.

Originality/value

This study aimed to find reactions to scientific communication in social media. We applied three methods with human intervention and compared their performance. This study shows for the first time, the topics of interest which were discussed in Brazil during the COVID-19 pandemic.

Details

Data Technologies and Applications, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9288

Keywords

Article
Publication date: 11 July 2024

Chunxiu Qin, Yulong Wang, XuBu Ma, Yaxi Liu and Jin Zhang

To address the shortcomings of existing academic user information needs identification methods, such as low efficiency and high subjectivity, this study aims to propose an…

Abstract

Purpose

To address the shortcomings of existing academic user information needs identification methods, such as low efficiency and high subjectivity, this study aims to propose an automated method of identifying online academic user information needs.

Design/methodology/approach

This study’s method consists of two main parts: the first is the automatic classification of academic user information needs based on the bidirectional encoder representations from transformers (BERT) model. The second is the key content extraction of academic user information needs based on the improved MDERank key phrase extraction (KPE) algorithm. Finally, the applicability and effectiveness of the method are verified by an example of identifying the information needs of academic users in the field of materials science.

Findings

Experimental results show that the BERT-based information needs classification model achieved the highest weighted average F1 score of 91.61%. The improved MDERank KPE algorithm achieves the highest F1 score of 61%. The empirical analysis results reveal that the information needs of the categories “methods,” “experimental phenomena” and “experimental materials” are relatively high in the materials science field.

Originality/value

This study provides a solution for automated identification of academic user information needs. It helps online academic resource platforms to better understand their users’ information needs, which in turn facilitates the platform’s academic resource organization and services.

Details

The Electronic Library , vol. 42 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 23 September 2024

Inkyung Choi and Yi-Yun Cheng

The purpose of this study is to develop a conceptual model, ProvKOS, for tracking the provenance of change activities in a knowledge organization system (KOS). By extending…

Abstract

Purpose

The purpose of this study is to develop a conceptual model, ProvKOS, for tracking the provenance of change activities in a knowledge organization system (KOS). By extending current provenance practices, this model represents dynamic changes in a KOS more effectively.

Design/methodology/approach

We take a five-step approach to develop the conceptual model, including content analysis of KOS editorial data, environmental scan of existing provenance models, development of persona-specific provenance questions and a participatory design with stakeholders to ensure the model’s utility.

Findings

We introduce (1) a taxonomy of editorial activities for a KOS; (2) a conceptual model ProvKOS, which extends existing models PROV and Simple Knowledge Organization Systems (SKOS). We also provide detailed data dictionaries for the entities, activities and warrants classes proposed in the model. A use case on “gender dysphoria” in Dewey Decimal Classifications (DDCs) is provided to illustrate the implementation of ProvKOS. This shows ProvKOS’s ability to capture KOS changes effectively and to link external resources relating to the changes.

Research limitations/implications

Further validation may be needed to implement the ProvKOS model across various types of KOSs.

Practical implications

ProvKOS can help improve machine readability, querying and analysis of a KOS. Especially within the linked data environment, the enhanced provenance documentation through ProvKOS can enable a network of KOSs, which will then inform better linked data or knowledge graph designs.

Social implications

By facilitating better tracking of changes within a KOS and across KOSs, ProvKOS can enhance the accessibility and usability of knowledge bases across different cultural and social contexts, thus better supporting inclusive information practices.

Originality/value

The proposed model is novel in two ways: one, its ability to represent dynamic change activities in a KOS, which has not been discussed anywhere else; two, it supports the interconnectivity across KOSs by providing a “warrant” class to substantiate the context of changes.

Details

Journal of Documentation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 23 November 2023

Ruizhen Song, Xin Gao, Haonan Nan, Saixing Zeng and Vivian W.Y. Tam

This research aims to propose a model for the complex decision-making involved in the ecological restoration of mega-infrastructure (e.g. railway engineering). This model is based…

Abstract

Purpose

This research aims to propose a model for the complex decision-making involved in the ecological restoration of mega-infrastructure (e.g. railway engineering). This model is based on multi-source heterogeneous data and will enable stakeholders to solve practical problems in decision-making processes and prevent delayed responses to the demand for ecological restoration.

Design/methodology/approach

Based on the principle of complexity degradation, this research collects and brings together multi-source heterogeneous data, including meteorological station data, remote sensing image data, railway engineering ecological risk text data and ecological restoration text data. Further, this research establishes an ecological restoration plan library to form input feature vectors. Random forest is used for classification decisions. The ecological restoration technologies and restoration plant species suitable for different regions are generated.

Findings

This research can effectively assist managers of mega-infrastructure projects in making ecological restoration decisions. The accuracy of the model reaches 0.83. Based on the natural environment and construction disturbances in different regions, this model can determine suitable types of trees, shrubs and herbs for planting, as well as the corresponding ecological restoration technologies needed.

Practical implications

Managers should pay attention to the multiple types of data generated in different stages of megaproject and identify the internal relationships between these multi-source heterogeneous data, which provides a decision-making basis for complex management decisions. The coupling between ecological restoration technologies and restoration plant species is also an important factor in improving the efficiency of ecological compensation.

Originality/value

Unlike previous studies, which have selected a typical section of a railway for specialized analysis, the complex decision-making model for ecological restoration proposed in this research has wider geographical applicability and can better meet the diverse ecological restoration needs of railway projects that span large regions.

Details

Engineering, Construction and Architectural Management, vol. 31 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 19 July 2023

Ruochen Zeng, Jonathan J.S. Shi, Chao Wang and Tao Lu

As laser scanning technology becomes readily available and affordable, there is an increasing demand of using point cloud data collected from a laser scanner to create as-built…

Abstract

Purpose

As laser scanning technology becomes readily available and affordable, there is an increasing demand of using point cloud data collected from a laser scanner to create as-built building information modeling (BIM) models for quality assessment, schedule control and energy performance within construction projects. To enhance the as-built modeling efficiency, this study explores an integrated system, called Auto-Scan-To-BIM (ASTB), with an aim to automatically generate a complete Industry Foundation Classes (IFC) model consisted of the 3D building elements for the given building based on its point cloud without requiring additional modeling tools.

Design/methodology/approach

ASTB has been developed with three function modules. Taking the scanned point data as input, Module 1 is built on the basis of the widely used region segmentation methodology and expanded with enhanced plane boundary line detection methods and corner recalibration algorithms. Then, Module 2 is developed with a domain knowledge-based heuristic method to analyze the features of the recognized planes, to associate them with corresponding building elements and to create BIM models. Based on the spatial relationships between these building elements, Module 3 generates a complete IFC model for the entire project compatible with any BIM software.

Findings

A case study validated the ASTB with an application with five common types of building elements (e.g. wall, floor, ceiling, window and door).

Originality/value

First, an integrated system, ASTB, is developed to generate a BIM model from scanned point cloud data without using additional modeling tools. Second, an enhanced plane boundary line detection method and a corner recalibration algorithm are developed in ASTB with high accuracy in obtaining the true surface planes. At last, the research contributes to develop a module, which can automatically convert the identified building elements into an IFC format based on the geometry and spatial relationships of each plan.

Details

Engineering, Construction and Architectural Management, vol. 31 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

Open Access
Article
Publication date: 7 December 2023

Federico Paolo Zasa and Tommaso Buganza

This study aims to investigate how configurations of boundary objects (BOs) support innovation teams in developing innovative product concepts. Specifically, it explores the…

1044

Abstract

Purpose

This study aims to investigate how configurations of boundary objects (BOs) support innovation teams in developing innovative product concepts. Specifically, it explores the effectiveness of different artefact configurations in facilitating collaboration and bridging knowledge boundaries during the concept development process.

Design/methodology/approach

The research is based on data from ten undergraduate innovation teams working with an industry partner in a creative industry. Six categories of BOs are identified, which serve as tools for collaboration. The study applies fsQCA (fuzzy-set qualitative comparative analysis) to analyse the configurations employed by the teams to bridge knowledge boundaries and support the development of innovative product concepts.

Findings

The findings of the study reveal two distinct groups of configurations: product envisioning and product design. The configurations within the “product envisioning” group support the activities of visioning and pivoting, enabling teams to innovate the product concept by altering the product vision. On the other hand, the configurations within the “product design” group facilitate experimenting, modelling and prototyping, allowing teams to design the attributes of the innovative product concept while maintaining the product vision.

Originality/value

This research contributes to the field of innovation by providing insights into the role of BOs and their configurations in supporting innovation teams during concept development. The results suggest that configurations of “product envisioning” support bridging semantic knowledge boundaries, while configurations within “product design” bridge pragmatic knowledge boundaries. This understanding contributes to the broader field of knowledge integration and innovation in design contexts.

Details

European Journal of Innovation Management, vol. 27 no. 9
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 23 September 2024

Steven J. Bickley, Ho Fai Chan, Bang Dao, Benno Torgler, Son Tran and Alexandra Zimbatu

This study aims to explore Augmented Language Models (ALMs) for synthetic data generation in services marketing and research. It evaluates ALMs' potential in mirroring human…

Abstract

Purpose

This study aims to explore Augmented Language Models (ALMs) for synthetic data generation in services marketing and research. It evaluates ALMs' potential in mirroring human responses and behaviors in service scenarios through comparative analysis with five empirical studies.

Design/methodology/approach

The study uses ALM-based agents to conduct a comparative analysis, leveraging SurveyLM (Bickley et al., 2023) to generate synthetic responses to the scenario-based experiment in Söderlund and Oikarinen (2018) and four more recent studies from the Journal of Services Marketing. The main focus was to assess the alignment of ALM responses with original study manipulations and hypotheses.

Findings

Overall, our comparative analysis reveals both strengths and limitations of using synthetic agents to mimic human-based participants in services research. Specifically, the model struggled with scenarios requiring high levels of visual context, such as those involving images or physical settings, as in the Dootson et al. (2023) and Srivastava et al. (2022) studies. Conversely, studies like Tariq et al. (2023) showed better alignment, highlighting the model's effectiveness in more textually driven scenarios.

Originality/value

To the best of the authors’ knowledge, this research is among the first to systematically use ALMs in services marketing, providing new methods and insights for using synthetic data in service research. It underscores the challenges and potential of interpreting ALM versus human responses, marking a significant step in exploring AI capabilities in empirical research.

Details

Journal of Services Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0887-6045

Keywords

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