Information technology and business strategic alignment in small and medium organizations: an exploratory study in Mexico

Abstract

Purpose

This qualitative study aims to fill gaps in a widely studied and relevant organizational feature: the alignment between information technologies and business strategies.

Design/methodology/approach

This research is a qualitative study. The authors used focus groups, content analysis and semantic networks as research approaches to identify the main factors that prevent or foster such alignment.

Findings

Results reveal a leading role of innovation, organizational culture, access to information and financial factors that could promote or inhibit alignment and competitiveness.

Originality/value

This research was conducted only in small and medium organizations in Mexico, which represents about 52% of the Mexican Gross Domestic Product (for Mexico as one of the leading trade partners of the USA).

Citation

Cortes Lopez, J.S., Rodriguez Abitia, G., Gomez Reynoso, J. and Muñoz Zavala, A.E. (2024), "Information technology and business strategic alignment in small and medium organizations: an exploratory study in Mexico", Measuring Business Excellence, Vol. 28 No. 3/4, pp. 458-473. https://doi.org/10.1108/MBE-09-2023-0125