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1 – 10 of 20Rodney Graeme Duffett and Jaydi Rejuan Charles
The substantial expansion of technology and the efficacy of digital platforms in reaching young audiences have led to enhanced targeting and customization of promotional…
Abstract
Purpose
The substantial expansion of technology and the efficacy of digital platforms in reaching young audiences have led to enhanced targeting and customization of promotional communications. Notwithstanding the expansion and efficacy of contemporary advertising platforms, scholarly attention has not kept pace with this domain of inquiry. This study aims to assess the antecedents of Google Shopping Ads (GSA) on intention to purchase behavior among the Generation Y and Z cohorts.
Design/methodology/approach
The current study used a quantitative approach and snowball sampling technique to gather primary data via a questionnaire and Google Forms, which resulted in the collection of 5,808 questionnaires among the cohort members. A principal component analysis and multigroup confirmatory multigroup structural equation modeling (between Generation Y and Z) were used to assess the research data and model.
Findings
The results show positive trust and perceived value associations with intention to purchase, particularly among Generation Y and Z consumers. The findings also show negative irritation, product risk and time risk associations with intention to purchase, especially among the Generation Y cohort, which indicates that young consumers generally do not observe perceived risk due to the usage of GSA.
Originality/value
GSA will continue to grow and become an increasingly important integrated marketing communications tool as the digital landscape develops. It can be concluded that young consumers show a high degree of perceived value and low levels of perceived risk due to the use of GSA. This study, therefore, promotes improved understanding among academics, marketers and businesses of search engine advertising among young cohorts of consumers (Generation Y and Z) in a developing country context.
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This paper aims to explore the opportunities and challenges associated with adopting artificial intelligence (AI) in libraries in Bangladesh and provide recommendations to guide…
Abstract
Purpose
This paper aims to explore the opportunities and challenges associated with adopting artificial intelligence (AI) in libraries in Bangladesh and provide recommendations to guide the responsible integration of AI to enhance library services and accessibility.
Design/methodology/approach
The paper reviews relevant literature on the applications of AI in libraries, the current state of technology adoption in Bangladeshi libraries and the ethical considerations surrounding AI implementation. It analyzes the potential benefits of AI tools such as chatbots, intelligent search engines, text-to-speech and language translation for improving user services and inclusion. The challenges of infrastructure constraints, lack of resources and skills, data privacy issues and bias are also examined through the lens of the Bangladeshi context.
Findings
AI offers transformative opportunities to automate operations, strengthen user services through 24/7 virtual assistants and personalized recommendations and promote accessibility for diverse users in Bangladeshi libraries. However, significant challenges such as inadequate technology infrastructure, funding limitations, shortage of AI-skilled staff, data privacy risks and potential biases must be addressed. Strategically planning for sustainable implementation, building AI capacity, prioritizing ethical AI development and fostering collaborations are critical factors for successful AI adoption.
Originality/value
This paper provides an in-depth analysis of the prospects and obstacles in leveraging AI specifically for libraries in Bangladesh. It offers original insights and context-specific recommendations tailored to the needs and constraints of a developing nation working to harness AI’s potential to create dynamic, inclusive knowledge centers serving all communities.
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This study aims to inform and guide information professionals in thinking clearly about the challenges and opportunities this technology may create.
Abstract
Purpose
This study aims to inform and guide information professionals in thinking clearly about the challenges and opportunities this technology may create.
Design/methodology/approach
This column uses the Web browser Arc as a focal point for exploring elements that seem key to understanding how artificial intelligence (AI) may change our relationship with information. Large language model’s were used to help draft or rewrite sentences. That text was then reviewed or revised by the author.
Findings
The following elements are key to understanding the potential of informational interface software like Arc. The ability to abstract information from the original content. The ability to produce multimedia compelling user experiences. The ability to “read” multimodal forms of information and take action based on that “understanding”. This may impact the value exchange between the user and the underlying information, with implications for libraries.
Research limitations/implications
Everything about AI the future of AI or any technology is speculative.
Practical implications
Libraries that wish to continue to be part of adding value to how users interact with information need to pay attention and find ways to adapt.
Originality/value
As new paradigms are created to ensure information exchange is sustainable for everyone, there may be opportunities for libraries. And even if not, libraries may leverage their expertise or relationships to build something that could not be imagined without them. Yet these are only possible if libraries engage.
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Philip Muir and Carolyn Dunford
Evidence-based practice is a professional standard for occupational therapists, but limited time, resources and knowledge challenge its implementation. This study aims to identify…
Abstract
Purpose
Evidence-based practice is a professional standard for occupational therapists, but limited time, resources and knowledge challenge its implementation. This study aims to identify what free evidence summary sources (FESS) can be found through a simple online search, related to child/youth interventions surrounding cerebral palsy (CP), autism spectrum disorder (ASD), developmental coordination disorder (DCD), mental health or attention-deficit/hyperactivity disorder (MH/ADHD). Evidence summaries share research in concise, time-efficient manners.
Design/methodology/approach
An internet-based scoping review was conducted between February 2022 and July 2022, using Google, and known evidence summary producers. Evidence summaries meeting the inclusion criteria were located and catalogued. Type of agency, target audiences, purpose and distribution of evidence summaries related to diagnosis were identified for each FESS.
Findings
Ten FESS were found, which produced 113 intervention-focused evidence summaries within the past 10 years. These FESS were aimed at a variety of target audiences: service providers, service users, parents/families, researchers and commissioners, and were produced primarily by non-profit/charity organisations (6 of 10) who were trying to fill a gap in evidence. Forty-eight evidence summaries were related to ASD, 34 to CP, 29 to MH/ADHD and two to DCD.
Originality/value
A catalogue of FESS that exist online was produced, to support evidence-based practice for paediatric occupational therapists with limited resources, and may support improved health promotion and informed decision-making for service users. No consistent framework for FESS evidence summaries exists at this time.
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This study aims to explore the manifold implications – health, environmental and economic – of integrating coworking spaces (CSs) into residential settings. The research…
Abstract
Purpose
This study aims to explore the manifold implications – health, environmental and economic – of integrating coworking spaces (CSs) into residential settings. The research emphasizes the health-related potential and connected benefits of situating these contemporary spaces of work in retrofitted buildings.
Design/methodology/approach
The research highlights the potential of retrofitted buildings – owing to their urban locations, existing infrastructure, and available space – to accommodate CSs. Employing the preferred reporting items for systematic reviews and meta-analyses (PRISMA) methodology, the paper systematically reviews literature from 2010 to 2021. It investigates the influence of residential CSs on health, community cohesion and environmental sustainability.
Findings
The results indicate that integrating CSs within residential areas can significantly enhance user wellbeing, create a healthier residential environment and positively impact the broader community. Retrofitted buildings emerge as optimal venues for CSs due to their urban positioning and potential to contribute to users' physical, mental and social health. However, the strategic (re)use of retrofitted buildings is crucial, alongside planning to address potential downsides like gentrification.
Research limitations/implications
The study is based on a literature review and may not fully capture the specificities of certain regional or local conditions that could affect the health benefits associated with CSs. In addition to that, the study primarily references European-centric research between 2010 and 2021, indicating a need for more diverse geographic and cultural studies. Further empirical studies are needed to validate the findings behind the following study.
Practical implications
The findings of this study can guide urban planners, policymakers and architects in assessing the feasibility of converting residential buildings into CSs and planning relevant activities. They can leverage the potential health benefits to promote CSs and encourage healthier lifestyle practices in residential communities.
Social implications
Introducing CSs in residential areas can lead to reduced commuting stress, opportunities for physical activities and social interactions, and healthier lifestyle practices. These benefits can enhance the overall well-being of individuals and communities, fostering a stronger social fabric in urban settings.
Originality/value
This research is novel in examining the health benefits associated with CSs in residential areas and the role of retrofitted buildings in promoting such advantages.
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Alexander Amigud and David J. Pell
E-learning has become a polarizing issue. Some say that it enhances accessibility to education and some say that it hinders it. While the literature on the subject underscores the…
Abstract
Purpose
E-learning has become a polarizing issue. Some say that it enhances accessibility to education and some say that it hinders it. While the literature on the subject underscores the effectiveness of the pedagogical frameworks, strategies and distance learning technologies, the firsthand accounts of students, parents and practitioners challenge the validity of experts’ assessments. There is a gap between theory and practice and between the perceptions of providers and consumers of online learning. Following a period of lockdowns and a transition to online learning during the recent pandemic, the prevailing sentiment toward a distance mode of instruction became one of strong skepticism and negative bias. The aim of the study was to examine why e-learning has struggled to meet stakeholder expectations. Specifically, the study posed two research questions: 1. What are the reasons for dissatisfaction with online learning? 2. What are the implications for future research and practice?
Design/methodology/approach
The study used a mixed methods approach to examine the reasons behind negative perceptions of online learning by comparing the firsthand accounts posted on social media with the literature. To this end, n = 62,874 social media comments of secondary and postsecondary students, as well as parents, teachings staff and working professionals, covering the span of over 14 years (2008–2022), were collected and analyzed.
Findings
The study identified 28 themes that explain the stakeholder’s discontent with the online learning process and highlighted the importance of user-centric design. The analysis revealed that the perceived ineffectiveness of distance education stems from the failure to identify and address stakeholders’ needs and, more particularly, from the incongruence of instructional strategies, blindness to the cost of decisions related to instructional design, technology selection and insufficient levels of support. The findings also highlight the importance of user-centric design.
Practical implications
To address dissatisfaction with e-learning, it is imperative to remove barriers to learning and ensure alignment between technology and learners’ needs. In other words, the learning experience should be personalized to account for individual differences. Despite its cost-effectiveness, the one-size-fits-all approach hinders the learning process and experience and is likely to be met with resistance.
Originality/value
Drawing from the extensive literature, the study offers an explanation for stakeholders’ discontent with e-learning. Unlike survey research that is prone to social desirability bias, the sample provides a rare opportunity to observe and measure the visceral reactions that provide a more authentic sense of stakeholders’ perceptions toward online learning. The authors offer recommendations and identify areas for future research.
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Evangelos Vasileiou, Elroi Hadad and Georgios Melekos
The objective of this paper is to examine the determinants of the Greek house market during the period 2006–2022 using not only economic variables but also behavioral variables…
Abstract
Purpose
The objective of this paper is to examine the determinants of the Greek house market during the period 2006–2022 using not only economic variables but also behavioral variables, taking advantage of available information on the volume of Google searches. In order to quantify the behavioral variables, we implement a Python code using the Pytrends 4.9.2 library.
Design/methodology/approach
In our study, we assert that models relying solely on economic variables, such as GDP growth, mortgage interest rates and inflation, may lack precision compared to those that integrate behavioral indicators. Recognizing the importance of behavioral insights, we incorporate Google Trends data as a key behavioral indicator, aiming to enhance our understanding of market dynamics by capturing online interest in Greek real estate through searches related to house prices, sales and related topics. To quantify our behavioral indicators, we utilize a Python code leveraging Pytrends, enabling us to extract relevant queries for global and local searches. We employ the EGARCH(1,1) model on the Greek house price index, testing several macroeconomic variables alongside our Google Trends indexes to explain housing returns.
Findings
Our findings show that in some cases the relationship between economic variables, such as inflation and mortgage rates, and house prices is not always consistent with the theory because we should highlight the special conditions of the examined country. The country of our sample, Greece, presents the special case of a country with severe sovereign debt issues, which at the same time has the privilege to have a strong currency and the support and the obligations of being an EU/EMU member.
Practical implications
The results suggest that Google Trends can be a valuable tool for academics and practitioners in order to understand what drives house prices. However, further research should be carried out on this topic, for example, causality relationships, to gain deeper insight into the possibilities and limitations of using such tools in analyzing housing market trends.
Originality/value
This is the first paper, to the best of our knowledge, that examines the benefits of Google Trends in studying the Greek house market.
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Gregory Vial and Camille Grange
This paper presents a new conceptualization of digital service anchored in a coconstitutive ontology of digital “x” phenomena, illuminating the pivotal role of the digital…
Abstract
Purpose
This paper presents a new conceptualization of digital service anchored in a coconstitutive ontology of digital “x” phenomena, illuminating the pivotal role of the digital qualifier in the service context. Our objective is to provide a theoretically grounded conceptualization of digital service and its impact on the nature of the value cocreation process that characterizes digital phenomena.
Design/methodology/approach
Drawing from scholarly works on digital phenomena and fundamental principles of service-dominant logic, this paper delineates the essence of digital service based on the interplay between digitization and digitalization as well as the operational dynamics of generativity and its constitutive dimensions (architecture, community, governance).
Findings
The paper defines digital service as a sociotechnical process of value cocreation, where participants dynamically architect, govern and leverage digital resources. This perspective highlights the organic development of digital service and the prevalence of decentralized control mechanisms. It also underscores how the intersection between generativity’s dimensions—architecture, community and governance—shapes the dynamic evolution and outcomes of digital services.
Originality/value
Our conceptual framework sheds light on our understanding of digital service, offering a foundation to further explore its nature and implications for research and practice, which we illustrate using the case of ChatGPT.
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Edoardo Trincanato and Emidia Vagnoni
The lean startup approach (LSA) is extensively utilized by early-stage entrepreneurs, with “pivot” serving as a key pillar. However, there is a research gap concerning the…
Abstract
Purpose
The lean startup approach (LSA) is extensively utilized by early-stage entrepreneurs, with “pivot” serving as a key pillar. However, there is a research gap concerning the boundary conditions impacting LSA and pivot decisions, especially when addressing societal challenges, as in the context of transformational entrepreneurship. In this regard, the healthcare sector, further compounded by a lack of research on startups and scale-ups, presents an embraced opportunity to provide multiple contributions for both theory and practice.
Design/methodology/approach
The present investigation employs a grounded approach to explore the experiences of the co-founders of a fast-growing Italian e-health startup. A narrative strategy was employed to organize conditions and evolving strategic action/interactions into three different pivoting phases of the startup – before the pivot, its enactment and aftermath – with primary and secondary data collected over a period of one year.
Findings
Pivoting in digital healthcare unfolded as a liminal experience marked by factors such as high regulation, multiple stakeholders, technological and symbolic ambivalence, resource-intensive demands and institutional actors acting as pathway pioneers, leading to an information overload and unforeseeable uncertainty to manage. These factors challenge entrepreneurs' ability to attain optimal distinctiveness, presenting the paradoxical need for vertical flexibility for scaling up.
Social implications
By uniquely illuminating the sector’s constraints on entrepreneurial phenomena, this study provides a valuable guide for entrepreneurs and institutional actors in addressing societal challenges.
Originality/value
This study introduces a process model of transformational information crafting when pivoting, highlighting the role of entrepreneurs' transformational stance and platform-mediated solutions as engines behind strategies involving information breaking and transition, preceding knowledge-driven integration strategies.
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This study aims to conceptualize, rethink and systematize methods used for measurement and evaluation (M&E) corporate communication.
Abstract
Purpose
This study aims to conceptualize, rethink and systematize methods used for measurement and evaluation (M&E) corporate communication.
Design/methodology/approach
The reflection is based on 462 key English-language books and papers devoted to M&E in the fields of corporate communication and public relations from the 1970th to 2023. Keywords in the titles and abstracts found the necessary materials. A critical analysis of the central concepts, models and methods described in the literature was conducted. As a result, a new model that unifies and structures the M&E toolkit is proposed for discussion.
Findings
Despite the significant contribution to developing a wide range of M&E models, they are still not perfect and universal. In addition, this system of approaches is continuously self-evolving and changing under the influence of digital innovations, so it requires steady rethinking and updating. On the other hand, most previous studies focused on communication management processes, losing focus on communication aspects. This led to the need for an alternative view based on proven theories to fill this gap. The proposed model combines quantitative and qualitative M&E methods for the five main components of corporate communication (communicator, audience, content, channels and result), covering a wide range of tools, from statistical and sociological research to big data analysis and neuro research.
Originality/value
This work contributes to developing the M&E theory of corporate communication, systematizing existing methods and opening new research perspectives. From a practical point of view, companies can use the presented approach for a more accurate and objective internal evaluation of the main components of corporate communication.
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